Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

• Primary skillset
• Have hands-on exposure to the latest exciting technology trends in creating, managing, and improving CX (Nice in contact) for our users – including AI, Bot, Voice Biometrics, Real-Time Analytics, and Interactive Guidance.
• Have direct involvement working with end-users to understand their business strategies, enabling us to help them achieve company goals and outcomes through the use of CXone solutions.
• Be innately curious, with a passion and eagerness to have hands-on technology. Build and create solutions that help end-users meet their CX objectives.
• Have the desire to work independently, flexibly and possess critical thinking in creative solutions for our end-users
• Be able to create a customized demo and have the opportunity to tell the story that showcases the solution in a persona and value-based manner for the applicable user roles of CXone
• Discover user needs that translate into hands-on workshops, sandbox experiences, or proofs of concept to help customers realize the value of CXone
• Have access to a collaborative, team-oriented environment, along with access to other internal resources across the organization to help you understand and solve complex technical challenges while participating and contributing in key areas of experience and strength.
• Have access to actively participate in learning from hands-on CXone Product training, workshops, including live, on-demand, and in-person, learn competitive offerings that allow you to continue to be a trusted advisor to the users while ensuring value is realized from our solution.
• Be able to work in a fast-paced, cross-functional team while being able to multi-task, prioritize and be detail-oriented – both oral and written.
• Be able to demonstrate an understanding of security, how it applies to our customer's security needs, and able to articulate a solution that meets their needs, both in design, transit, and at rest.
• Have existing experience in CCaaS or experience working with Cloud products.
• Have 8-10 years of work experience, preferred experience in technical training, implementation, integrating to CRMs, DBs Omni-channel, other software implementation or development/coding experience
• Have bonus experience with REST, JSON, and APIs
• Must be well versed in using Microsoft Excel
• Has experienced in deploying Regional or Global projects
• The following are the CXone products and tools we need support from the engineer:
• Supervisor tool
• Performance Management tool
• Interaction Analytics
• CXone Predictive Behavioral Routing
• Feedback Management Tool
• WEM Enterprise
• Auto Attendant
• MAX and MAX integration
• CRM agent Applications
• Data Dictionary
• Pre-Build Report
• Custom Reporting
• Data Download Report
• Direct Data Access
• Dashboards
• Get Studio
• ACD scripting
• Developer Portal
• IVR
• Cloud Storage
• Workforce Intelligence.
• Secondary skillset
• 1. Support Avaya UC and CC implementation and operations
  2. Support NICE recording solutions implementation and operations
  3. Support IP Telephony, VLAN, LAN, and WAN
  
  The following are the products we need support from the engineer:
• Avaya Comms Mgr
• Avaya Session Mgr
• Avaya System Mgr
• Avaya Aura Messaging
• Call Accounting
• Avaya CMS
• Avaya Utility Server
• Avaya SAL Gateway
• Avaya Agent Map
• Nice Applications/IC
• Nice Storage Ctr
• AES

Job Responsibilities:

• Proposal and designing of innovative automation system machine for factories.
• Data collection of initial machine test run to meet specification and produce quality products.
• Communicate & coordinate closely with vendors and project team from machine concept design till implementation.
• Support in machine manual standardization pertaining to maintenance and safety.
• Support factories on new/transfer equipment/jigs/tools, improvement, modification, troubleshooting and overhaul machines to meet OEE goals.
• Support and train BATAM local technician within department and Factories.

Job Requirements:

• Degree in Mechanical / Mechatronic Engineering.
• Minimum 3 years’ experience in factory automation machine design.
• Experience in semiconductor process will be an added advantage.
• Proficient in 3D CAD design. (Preferrable Autodesk Inventor)
• Able to design machine/jig for factory automation.
• Able to work independently and self-driven. Analytical and good problem solver.
• Good communication and project management skill.
• Flexible & adaptable, able to work under pressure with tight delivery schedules.
• Able to travel to BATAM and oversea when project assigned.
• Proficiency in English. Understanding Bahasa Indonesia or Japanese is an added advantage.

Job Summary

An exciting opportunity for a Frontend Developer (Angular / React) to be involved in the development of innovative technical solutions that drive critical applications for an established fast paced organization.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering and / or Computer Science;
• At least 2 years of experience in designing and developing front end applications;
• Must have completed at least 1 full software development life cycle in a sizable software system project;
• Hands on experience in client-side scripting and JavaScript frameworks, including jQuery;
• Proficiency in developing applications using Angular.JS or React.JS including HTML5, CSS3, web markup;
• Experience in relational databases such as MySQL and MSSQL;
• Good understanding of interaction design;
• Must have familiarity with browser testing and full stack debugging;
• Working knowledge of Agile methodology, tools like Jira/Confluence;
• Good knowledge of Git workflow;
• Ability to communicate and present technical information in a clear and unambiguous manner;
• Strong ability to work independently and cooperate with diverse teams in a multiple stakeholders environment.

Desired Skill-set

• Knowledge and experience in Spring Boot and Micro Service Systems;
• Knowledge in areas of cloud deployment/ services, data analytics/ algorithms.

Responsibilities

• Responsible for requirement analysis, development, maintenance and support of web based user-facing software applications;
• Ensure technical feasibility of UI/UX designs;
• Analyze & solve performance and security related requirements in the applications;
• Prepare documentations for detailed system requirements;
• Work with system testers to detect and rectify detects;
• Monitor application performance and troubleshoot issues;
• Provide pre-sales support in preparing solution proposals and product demonstrations;
• Ensure the best possible performance, quality, and responsiveness of applications;
• Provide technical maintenance by troubleshooting problems and providing effective solutions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description:

- Communicate with management and clients to establish project specifications, parameters, and goals that complement company objectives.
- Organize both internal and external resources to keep projects on track and within the allocated budget, time, and scope.
- Examine the project's progress and adjust the scope or timetable as needed to get the best results.
- Assign team members responsibilities and roles in accordance with their unique skills and talents.
- Contribute to the team's skill development and impart knowledge to other staff members
- Reach company objectives while following guidelines and best practices

- Coordinating between sales team and clients by managing schedules, filing important documents and communicating relevant information.

- Ensuring the adequacy of project and sales-related equipment or material.

- Responding to complaints from customers and give after-sales support when requested.

- Organises and manages the various parts of a project to ensure its success, including assign/monitor daily tasks and communication, as well as creating reports and updates for the project manager and other members of management.

Accountabilities
- Make ensuring that every facet of a project is well-structured and adheres to the specified timetable and deliverables.
- Create and manage a database for project performance that tracks overall advancement and milestone accomplishment.
- Effective resource allocation and management will increase project effectiveness and maximize output deliverables.
- Notify the proper management channels of project risks and results, and escalate problems in accordance with the project work plan.
- Act as a conduit for information between the company's teams and outside resources
strengthen ties with outside sources, such as researchers and independent vendors

Requirements:

1) Diploma or degree in Engineering, Building Science

2) Min 2 years relevant experience

3) Class 3 driving license

4) Bilingual in English and Chinese

5) Strong people skills, communication and time management

6) Strong presentation skills

Responsibilities:

• Responsible for projects management, planning and the design of electrical building systems
• Meeting clients & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Conduct analysis and selection of systems; evaluate project budgets
• Complete design documents & technical specifications
• Work coordination with other disciplinary teams
• Assist in e-Submission to authorities for utilities services and related building regulatory submissions

Requirements:

• Degree in Electrical Engineering accredited by Professional Engineer Board, Singapore.
• Minimum 3 years of experience in the industry, preferably in consultancy firm
• Able to work independently with minimal supervision
• Singaporean only

Job Description

The successful candidate will be a Scrum Master handling applications, products and initiatives pertaining to Passenger Servicing and Day of Travel Systems.

Key Responsibilities include:

• Lead and manage assigned suite of applications/products and initiatives for SIA Customer Service and operation Division.
• Review and analyze business requirements. Liaise with Business users on Business process reviews and improvements. Propose IT solutions that are aligned to the Enterprise Architecture and Digital roadmap.
• Liaise with vendors for implementation of enhancements and track prompt resolution of system issues.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit compliance.
• Conduct regular review of application portfolio and technical landscape to identify redundancy and operational inefficiency, and to recommend and implement improvements.
• Monitor the product roadmap for periodic upgrades. Assist the business in the budgetary sizing of their IT plans.
• Track and identify feasible airline applications and technologies for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements

• Degree in Information Technology or related fields.
• Experience in Agile methodologies and completed at least 3 major projects (Certification scrum master is a plus).
• Experience in Design Thinking and Business Process Review.
• Strong analytical, project and vendor management skills (certification for PMP, etc, is a plus)
• Excellent communications and interpersonal skills.
• Experience in integration architecture, java, CI/CD and TDD/BDD.
• Experience in Airline domain/projects (reservation and Departure control) and, awareness on the airline industry standards and technology trends.

Roles & Responsibilities:

• Responsible for projects management, planning and design works
• Meeting clients & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Conduct analysis and selection of systems; evaluate project budgets
• Complete design documents & technical specifications
• Work coordination with other disciplinary teams including architectural, mechanical and electrical
• Assist in e-Submission to authorities for utilities services and related building regulatory submissions

Requirements:

• Degree in Civil Engineering accredited by Professional Engineer Board, Singapore.
• Minimum 3 years of experience in the industry, preferably in consultancy firm
• Able to work independently with minimal supervision
• Singaporean only

Company Overview

Kiteworks’ mission is to empower organizations to effectively manage risk in every send, share, receive, and save of sensitive content. To this end, we created a platform that delivers content governance, compliance, and protection to customers. The platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of their organization, significantly improving risk management and ensuring regulatory compliance on all sensitive content communication. Kiteworks is carrying its bold vision forward while maintaining strong profitability and growth. This is a perfect time to join the company as it moved into a high growth phase and there are many opportunities to make a meaningful contribution to its future.

The Role

We are looking for a highly driven, talented, and self-motivated Senior Applications Security Engineer to be part of our growing application security team. You will be part of a team that is up to date on emerging security vulnerabilities and threats, and works toward improving the security of our products and our CI/CD environment and process.

Key Responsibilities:

• Develop automation and security tools to enhance the security posture.
• Research, evaluate, and integrate new security technologies/tools within CI pipelines.
• Perform STRIDE threat modeling before each product release.
• Provide consultation in design and security reviews for new features.
• Conduct product code reviews with a security-focused lens.
• Execute white box security scans and implement system/application hardening measures.
• Document security fixes and support customer service with security advisories.
• Maintain comprehensive documentation and handle CVE filings.
• Analyze reported vulnerabilities, assess risks using CVSS methods, and determine impact.

Job Requirements:

• Bachelor’s or master’s degree in computer science or computer engineering, specializing in cybersecurity.
• at least 2 years of hands-on experience in cybersecurity roles.
• In-depth knowledge of common web application vulnerabilities and mitigation strategies.
• Proven ability to validate and implement security fixes; manage bug bounty reports effectively.

Key Skills and Experiences:

• Demonstrated expertise in integrating security measures into CI/CD pipelines using Jenkins, GitLab, etc.
• Proficiency in executing and interpreting results from SAST and DAST tools.
• Strong background in Linux system hardening and implementing CIS security standards.
• Proficiency in PHP and Python for security-related tasks.
• Hands-on experience with blue team responsibilities like DFIR and security hardening.
• Familiarity with AWS and Azure; additional experience considered advantageous.
• Security certifications (e.g., SANS) are highly valued.

Desired Attributes:

• Exceptional analytical skills coupled with a meticulous problem-solving approach.
• Excellent written and verbal communication skills.
• Proven ability to convey complex technical concepts to diverse audiences.
• Passionate about Kitework’s domain and mission.

Compensation/Perks

You will be rewarded with a competitive compensation package, including excellent benefits and stock options. Other benefits include: medical, dental, and 18-21 days annual leave

Job Description:

· Lead I&C engineering teams in multiple projects within the organization with management of local and remote team setups.

· Drive team’s performance to ensure that safety, integrity, financial and contractual requirements are met and also ensure continuous improvement activities are implemented across teams.

· Develops and maintains customer relations, obtains feedback and provides state-of-the-art solutions to meet customer expectations and deliver project objectives.

· Provide I&C related engineering support during the bidding phase and support the sales team with technical presentations to customers.

· Work together with the Supply Chain Management team to ensure that approved suppliers and their needed services and equipment are planned and streamlined to support the engineering execution.

· Conduct reviews of Engineering design and deliverables with the team and ensures that engineering teams are adequately resourced, developed and equipped to meet business needs.

· Active participation in providing financial plans, manpower estimation and budget estimation for engineering deliverables with close collaboration with Sales and Sales support team

Requirements

· At least 6 years of relevant working experience in the Power, Water and Process Industry for customer facing experience in ICA

· Hands-on Technical expertise in defining and implementing engineering applications and solutions with Instrumentation, Control and Automation systems

· Preparation of Engineering schedule, Engineering man hour estimation for complete project, Gated review of Engineering documents like Design Basis report, P&ID, Instrument sizing and selection criteria, I&C Layout drawing, 4Q Analysis, Standardization, Bill of Materials, review and estimation of installation and testing, commissioning scope etc.

· Preparation of Control and Automation sequences, logic development and deep understanding of simple to complex control system architectures and related topologies

· Good knowledge of advanced control application including digital solutions i.e. cyber security, process optimizations etc.

· Minimum 6 years’ experience of running remote engineering and operations center at regional or global levels.

Skills

· EPC, Engineering center & Manufacturing background

· Good Knowledge in International standards in particular IEC

· Knowledge of process, P&ID and complete C&I.

· Complete knowledge of cable, cable tray layout, schedule and engineering tools.

Seeking for Singaporean to join as Cloud Engineer (1 year contract under agency payroll)

Mandatory Skills: AWS; Azure

Preferred Skills: Cloud Ops and Administration

Location: Bedok

Working Hours: Mon - Fri: 8.30am to 6pm (including 1 hr lunch break) Required 24*7 Standby Support for Incident Management

Salary Range: $6000 - $7400, incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal at the end of contract

Requirements:

Possess the relevant qualifications and/or be proficient in the following areas:

• AWS SysOps Certified a must
• Singaporean (required to clear Cat 2A security clearance)
• Minimally (3 - 5) years hands-on experience in administration of servers and Cloud Operations (AWS and Azure)
• Working experience with ECS and EKS in AWS
• Good working experience with Linux platform
• Working experience with Microsoft Hyper-V, VMWare ESXi’s & vCenter, Nutanix, Azure and AWS experience
• Knowledgeable in Windows Operating Systems 2012/2016/2019/2022 Server
• Knowledgeable in Active Directory, DHCP, DNS, Group Policy, IIS, SCCM, WSUS, Windows Cluster
• Preferably experience in Commvault/Netbackup Veritas Backup Products
• Preferably experience in TrendMicro/Symantec Anti-virus products
• Knowledge with storage products
• Resourcefulness and problem-solving aptitude
• Proficient in coordinating and communicating customer requirements
• Proficient in Windows scripting
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Good understanding with Application tiers, IIS, Databases
• Good understanding with Change Management processes
• Having experience in WOG environment is a plus
• Regular 8x5 support (shift rotation but no graveyard), required to be on standby for 7x24 support. Expected to work during off-peak hours on system activities
• Basic understanding of Linux OS and willing to be cross trained in Linux/Unix environment
• Basic Networking knowledge is a plus
• Preferably certified in RHEL, Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.
• Required to serve 2 months notice if hired for this role

Responsibilities:

• Install and configure software and hardware
• Manage servers and other related technology tools
• Set up accounts and servers
• Monitor performance and maintain systems according to requirements
• Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels and conduct root cause analysis
• Ensure security through access controls, backups and hosts firewalls
• Ensure patching is done monthly and systems are upgraded with new releases and models
• Ensure systems always comply with security policies, including vulnerability assessment, patching, and hardening.
• Respond promptly to Incidents and SRs
• Generate and Review Accounts monthly or as per required
• Researching and recommending new approaches to improve the computer system.
• Providing technical support when requested within and after office hours
• Develop expertise to train staff on new technologies
• Build an internal technical documentation, manuals and IT policies

Interested candidates, please forward your resume to [email protected]

Associate Systems Engineer

Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.

Join us to do the best work of your career and make a profound social impact as a Associate Systems Engineer on our Systems Engineering Team in Singapore.

What you’ll achieve
As an Associate Systems Engineer, you will help provide pre-sales technical support to our field sales teams throughout the sales process, from customer needs analysis to project scoping and solution design.

You will:
•Serve as trusted advisor to customers, partners and teammates by performing effective discovery of technical and business requirements
•Think creatively to design data center solutions that encompass the breadth of the Dell Technologies portfolio
•Have a passion for learning the Dell Technologies data center infrastructure portfolio, competitive offerings, general IT changes and customer and industry trends
•Leverage tools such as Microsoft PowerPoint, Word, web conferencing and white boarding

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•Demonstrated technical aptitude in a field such as engineering, computer science, business, math or applied sciences
•A passion for problem solving and a bias towards innovation

Desirable Requirements
•2 - 4 years of related experience
•Bachelor’s degree
•Some experience in relationship selling

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 31 March 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

The University seeks an outstanding individual for a tenure-track position in the area of Information Systems Technology and Design.

We are the first university in the world with a focus on design accomplished through an integrated multi-disciplinary curriculum, has a mission to advance knowledge and nurture technically grounded leaders and innovators to serve societal needs. SUTD is characterised by a breadth of intellectual perspectives (the“university”), a focus on engineering foundations (“technology”) and an emphasis on innovation and creativity (“design”).

Applicants must have earned a doctorate by the beginning of the appointment period and must have demonstrated the ability to carry out outstanding research; and must have shown strong promise for exceptional teaching.

Responsibilities

• Liaise with client/contractor/sub-contractors on project related matters to ensure to smooth execution of site work.
• Liaise with suppliers and sub-subcontractors for arrangement of materials, equipment, tools and other sub-contracting work activities
• Ensure the installation works are done according to approved shop drawings, method statements, Project Quality Plan, Project Specifications and relevant standards
• Assist Site / Project Manager in handling and monitoring the project progress
• Involve in conceptual and detailed design of electrical / instrumentation engineering works
• Ensure that only current version of documents (contract specifications, electrical and instrumentation drawings, materials submittal, method statement and risk assessment) are accessible at the point of use
• Review and checking of technical vendor submittals for installation requirements
• Attend regular site meetings with client/contractors/sub-contractors on project related matters
• Prepare and submit site progress report and necessary project documents which may include progress claim, variation order, method statement, risk assessment and inspection request
• Review the nature of non-conformities detected in product / work and determine the disposition of the non -conformities
• Conduct site survey, update and advise the site status
• Assist in validation (certification) of subcontractor progress claim
• Resolve technical issues related to installation, commissioning and testing
• Assist in tender administration work, if require
• Assist in timely hand-over (delivery) of project, within budget while maintaining high quality standard at optimum cost (cost effectiveness)
• Prepare project Quality Plan if require
• Prepare the bill of material and keep it updated regularly
• Raise the purchase requisition for the material and services required at project site
• Follow up with suppliers and timely delivery of material in line with project schedule.
• Keep the records of marked up drawings for as built documentation throughout the project
• Keep the records of material received from supplier and issued for installation

Qualifications and Work Experience

• Diploma or ITE graduated in relevant engineering and minimum 2 years of relevant working experience or
• GCE ‘O” or Nitec holders in relevant engineering and minimum 3 years of relevant working experience
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings and schematics
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

The computer vision / image processing engineer is responsible for developing and implementing algorithms and software tools to process and analyse images for various object detection applications from multiple real-time mission-critical image sources, such as electro-optical, thermal imaging sensors and other sensors.

The job scope includes:

• Research various imaging systems and validate them.
• Using optical metrology techniques, calculate and calibrate cameras for outdoor real-time mission-critical applications
• Designing and testing image processing systems and components, such as filters, edge detectors, feature extractors, classifiers, etc
• Optimising the performance and accuracy of image processing algorithms using techniques such as parallel computing, machine learning, deep learning, etc
• Collaborating with other data scientists, engineers, researchers, and clients to understand the requirements and specifications of image-processing projects
• Document and present the results and findings of image processing experiments and analyses

Requirements:

• A bachelor's degree or higher in computer science, physics, mathematics or a related field
• Experience in image processing and/or computer vision, preferably outdoor systems
• Deep understanding of the imaging systems' sensor characteristics, optical metrology techniques and image signal processing
• Hands-on experience in the image processing pipeline. (Zoom and focus, auto white balance, camera colour conversion, colour space and colour management, etc.)
• Expertise in identifying diverse colour issues within intricate ISP systems and in precision tuning of parameters to achieve optimal image quality
• Knowledge of mathematical modelling, statistical analysis and image processing techniques. (Kalman filtering etc.)
• Proficiency in Python, C++, MATLAB or other programming languages
• Familiarity with popular frameworks and libraries for image processing and machine learning, such as OpenCV, TensorFlow, PyTorch, scikit-image or PIL
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills

Job Description & Requirements

Working for Excelpoint

You will be given the opportunity to be exposed to a wide range of services, industries, clients, products, regions and nationalities. The career growth of each employee and the success of Excelpoint are of utmost importance to them. We are happy, excited and proud to see our people pave their successful careers in the company as we have the best people in the industry. Through our products, services and innovative solutions, many principals, clients and customers are positively benefited by our energetic and committed teams. Join us today if you are ready to “Empowering Future Technology.”

Our People in Excelpoint

We believe in a diverse & inclusive workplace thus our employees come from various cultures and ethnic backgrounds around the world. Our mindset is to value-adding in every piece of work that we do for our stakeholders. We work in collaboration among all with great passion, trust, commitment and integrity at the highest level of conduct and ethics. We strive towards digitalization and innovative work solutions.

As a successful candidate, you will:

· Be responsible for creating business opportunities with potential customers in Singapore and ASEAN region

· Provide technical support to customers throughout the R&D cycle till completion

· Drive design win and demand creation revenue for the company

· Conduct technical product training for internal/external customers

You are likely to be:

· Degree in Electronics or Electrical Engineering or equivalent

· Minimum 3 years of FAE working experience in a semiconductor distributor or manufacturer environment

· Demonstrate strong technical proficiency in Microcontrollers, Power management and Analog systems

· Previous involvement in a semiconductor distributor or research and development (R&D) environment, especially with hands-on experience in Microcontroller and Power design is an added advantage

· Capable of working both independently and as a collaborative team player

· Good command of English, communication and interpersonal skills

· Ability to travel for business trip

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of relevant work experience in the electronics security industry dealing with Device-to-System or System-to-System integration. 

You should have good knowledge and skills in at least two or more of the following areas: 

- Design and development of security systems using Python, C/C++ on Windows, Linux or Mobile (Android / IoS) platforms. 
- Design, install, configure, test and maintain Integrated Security Systems comprising video surveillance, access control and intrusion detection components. 
- Experience in deploying video analytics solutions such as facial / license plate recognition, crowding, detecting abnormal traffic conditions etc using machine learning / deep learning technologies. 
- Experience in designing, setting up and operating of a Security Command Centre 
- Good understanding of networking, TCP/IP connectivity and general cybersecurity practices to ensure a smooth implementation of security projects. 
- Provide theory and practical hands-on technical training of security system products for end users. 
- Professional certifications and experience in deploying automation solutions for security system/operations will be an added advantage. 

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- To formulate high strength metal alloy for various industrial applications

- To manage the metal processing services and multi-physics simulation offer to the industries

- To set up new metal development facilities and simulation capabilities

- To assist academic staff in responding to technical challenges as well as to develop their technical skills

[What we are looking for]

- Suitable credentials either in Materials Engineering / Mechanical Engineering or equivalent

- Familiar with local R&D development as well as specialised materials needed in the industry sectors

- Experience in any high strength metal alloy processing and development

- Skill in multi-physics simulation and familiar with various simulation software such as Ansys, Abaqus, mold flow etc

- Experience in project managements of commercial and funded projects.

- Knowledge in the characterization tools and techniques such as SEM/EDX, XRD, metallography, tensile testing, hardness testing, thermal and electrical conductivity testing will be an advantage 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Leading industry and internal projects focused on innovative data application solutions, with a specialization in IoT technologies and other relevant domains.

- Providing expert consultation and proficient development capabilities in data engineering, analytics, and IoT across diverse industries.

- Analysing data technology trends, formulating comprehensive project proposals, and facilitating the implementation of advanced data solutions.

- Initiating and managing project proposals for funding, grants, and sponsorships relevant to data applications, analytics, signal processing, and IoT technologies.

- Leading and coordinating various data-centric and IoT programs for the organization, ensuring alignment with strategic objectives.

[What we are looking for]

- Suitable credentials in Computer Science, Data Science, Electrical Engineering, or a related field.

- A minimum of 10 years of hands-on experience in data engineering, analytics, and software development with a strong emphasis on IoT.

- Advanced proficiency in software development, including languages such as Python, Java, C++ and proficiency in relevant frameworks (e.g., TensorFlow, PyTorch).

- Strong expertise in data engineering, data analytics, statistical analysis, signal processing, and a comprehensive understanding of the IoT ecosystem.

Knowledge of multiple database systems (e.g., MySQL, MongoDB, Apache Hadoop) and experience with big data technologies.

- Familiarity or experience in Cloud computing, Linux/Unix, networking technologies, and the integration of IoT data at the backend.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Leading and overseeing research and development projects in biochemistry, biology, and bio-engineering, aiming to innovate and advance technologies in these domains.

- Providing expert consultation and technical guidance in biochemistry and related disciplines, supporting various projects and initiatives.

- Analysing current trends and breakthroughs in biochemistry and biology, conducting feasibility studies, and proposing innovative solutions to enhance our organization's capabilities.

- Collaborating with cross-functional teams to integrate biochemistry solutions into complete technology platforms, considering aspects such as software, hardware, and data analytics.

- Initiating and managing project proposals for funding, grants, and sponsorships relevant to biochemistry and biological sciences.

- Leading various programs for the organization, ensuring seamless execution and alignment with organizational objectives.

[What we are looking for]

- Suitable credentials in Biochemistry, Biology, Bioengineering, Microbiology, or a related field.

- A minimum of 5 years of professional experience in biochemistry, biology, pharmaceutics, or related areas.

- Proficiency in utilizing laboratory equipment and techniques, including molecular biology techniques, cell culture, and analytical instrumentation.

- Expertise in biological research, experimental design, and data analysis, ensuring accuracy, reliability, and compliance with industry standards.

- Strong knowledge of bioinformatics, computational biology, and data interpretation methodologies.

- Familiarity or experience in genetic engineering, synthetic biology, or bioprocessing is considered a valuable advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to perform system administration functions for the Windows and Redhat Linux operating system supporting various applications. Experience in virtualization (VMware) environment, Azure AssA O365 exchange and sharepoint online are also part of the job scope. In addition to operational support, you will also be involved in projects and new IT initiatives that involves multiple stakeholders.

[What we are looking for]

- You should have a minimum of 3 years’ experience in Information Systems or relevant disciplines, preferably in the areas of Microsoft server, Azure or Redhat platform.

- Strong analytical, communication and writing skills are needed as you work across functional teams as part of the overall project and vendor management.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Computer Science, Engineering, with at least 3 years of relevant work experience in Computer Science, Information Technology or IT Security/Engineering or related fields.

You should have good foundation in networks, server administration, cybersecurity, digital forensics, cloud computing and programming skills, in one or more Industries. Working experience and/or IT certifications in one or more of the following will be advantageous:

- Development and security implementation for:

• IT networks

• web applications and/or • mobile applications and/or

• Internet of Things (IoT)

- Virtualisation technologies and Cloud Infrastructure technologies

- Data Analytics and/or Machine Learning

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should trained in Information Technology or related disciplines, with preferably three years of relevant work experience in Information Technology related areas such as PC Support & Maintenance, CCNA Networking, Server Administration, Virtualization, Database Applications Development, Business Enterprise Systems.

You should also have a CCNA / SCJP / SCSA / MCAD / MCSA / MCITP / VMware VCP certification and knowledge and skills in at least two or more of the following areas:

- Enterprise Resource Management Systems, e.g. SAP, Oracle Applications, Microsoft Navision and etc.

- Network Infrastructure such as Cisco Routers and Switches

- Relational Database Management Systems, e.g. MySQL, Oracle and MS SQL.

- Application Development using languages such as Java, VB.NET and PHP

- System Administration and Virtualization, e.g. Windows Server, Solaris and Linux

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of relevant work experience in the electronics security industry dealing with Device-to-System or System-to-System integration.

You should have good knowledge and skills in at least two or more of the following areas:

- Design and development of security systems using Python, C/C++ on Windows, Linux or Mobile (Android / IoS) platforms.
- Design, install, configure, test and maintain Integrated Security Systems comprising video surveillance, access control and intrusion detection components.
- Experience in deploying video analytics solutions such as facial / license plate recognition, crowding, detecting abnormal traffic conditions etc using machine learning / deep learning technologies.
- Experience in designing, setting up and operating of a Security Command Centre
- Good understanding of networking, TCP/IP connectivity and general cybersecurity practices to ensure a smooth implementation of security projects.
- Provide theory and practical hands-on technical training of security system products for end users.
- Professional certifications and experience in deploying automation solutions for security system/operations will be an added advantage.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.