Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

• Plan, conceptualize, and create mechanical designs for new products
• Develop testing processes, and perform testing and validation of new designs
• Generate working prototypes for beta testing and customer demonstration
• Perform engineering calculations to support design work
• Create and review technical drawings, plans, and specifications using computer software
• Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors
• Perform detailed documentation to track project development and design process
• Ensure project timeline is met and project stays within budget

Responsibilities:

• Install, test, commission, and conduct preventive and corrective maintenance (PM & CM) on healthcare equipment/systems.

• Address and resolve recurring issues promptly to ensure consistent customer satisfaction.

• Plan and schedule PM or CM tasks efficiently.

• Provide post-sales support as needed.

• Coordinate with manufacturers, vendors, contractors, and clients for project management.

• Assist the project team in executing projects smoothly.

• Respond promptly to service calls.

• Collaborate with team members to gather feedback and identify prospects.

• Undertake any additional tasks as assigned.

Requirements:

• NITEC/Diploma in Electrical/Electronic/Biomedical Engineering or equivalent.

• Proficient in using software-assisted technical service diagnostic and testing equipment.

• Minimum of 2-3 years' relevant experience preferred; fresh graduates with a keen learning attitude are encouraged to apply.

• Strong interpersonal skills and customer service orientation.

• Good command of English and familiarity with Microsoft Office and IT tools.

• Self-motivated, diligent, and reliable.

• Possession of a valid driving license is advantageous.

• Able to work independently as well as part of a team.

• Fluent in both spoken and written English.

· Directs and/or coordinates electronic engineering and/or technical personnel in fabrication and design of testing and test control apparatus and equipment, or software and systems testing.
· Directs and coordinates electronic engineering activities concerned with development, procurement, installation, calibration and maintenanceof instruments, equipment and control devices required to test, telemeter and record test data.
· Determines conditions under which tests are to be conducted and sequences and phases of test operations.
· Conduct and support Validation activities on Test System/Equipment and/or process setup.
· Interfaces and confers with scientific, engineering and technical personnel to resolve testing problems such as product or system malfunctions, incomplete test data, data interpretation or coding issues.
· Analyzes and interprets test data and prepares technical reports for use by electronic or software engineering, and management personnel.
· Develops or uses computer software and hardware to conduct tests on electronic products and systems or software.
· Trains and instructs floor support, test technicians and test operators on test hardware and/or software, as well as proper problem solving techniques.
· Resolves test yield problems by performing analysis of root causes, developing and coordinating corrective action measures and monitoring improvements.
· Coordinate equipment/tester maintenance and repair support as required.
· Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.
· Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Requirement

· Technical knowledge of PCBA and / or System box build
· Able to read and understand 2D drawings, schematics for components
· PC Literate: Word, Excel, Power Point, AutoCAD etc.
· CAD system basics
· Good technical and commercial communication skills. Excellent verbal and written communication skills.
· Ability to work in a customer oriented environment and work well with all internal functional areas, customers and suppliers.
Good team player

Job Responsibilities:

• Assist Project Manager in all on-site technical/ engineering matters and authority submissions.
• Prepare submission of shop drawing / Materials / MOS/ Monthly Progress Claims and PM Reports.
• Assist in Coordination and execution relating to the construction project.
• Planning of micro scheduling with other trades/disciplines against Master program
• To update structural/architectural/M&E progress with scheduling tools.
• Assistants in monitoring projects are carried out in accordance with the company’s operating procedures, quality standards & contractual specifications.
• Ensuring supervisors & foremen meet clients’ regulatory work requirements.
• To check and ensure compliance with TOP checklist
• Responsible for all inspection activities being carried out.
• Other ad hoc projects assigned

Requirements:

• Degree in Civil or Structural Engineering recognized by PE Board/ BCA
• 1-2 years relevant experience (open to entry level)
• Proficient in MS Office, AutoCAD, and BIM
• A team player and with a positive working attitude

Key Responsibilities:

• Liaise with Solutions team to understand systems design
• Perform installation, configuration and maintenance of network devices and AD server / management server on-site
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation
• Ensure systems design conforms to contract and technical requirements
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues
• Attend to preventive and corrective maintenance to backend system

Competence (Knowledge, Skills and Abilities):

• Skills in relating to and servicing the customers with a win-win mind set
• Skills in troubleshooting technical problems related to servers, routers, switches, and IoT devices.
• Good knowledge of the security and surveillance solutions landscape and industry trends
• Knowledge on Microsoft Clustering, Active Directory, Agent VI, Milestone, VMware and IT Security is required
• Knowledge of CentOS, Ubuntu, VMware (ESXi), Firewall, Networking, and Windows Server OS
• Proficient in Active Directory, Certificate Services, Virtualization technology, and cyber security is required
• Skills in planning and scheduling
• Professional Certificate in MCSE and CISSP would be an advantage

Requirements:

• Minimum Degree in Computer Engineering or related discipline
• At least 3 years’ experience in a similar capacity
• Experience in installation on Server / Client configuration, Network Storage and IT Network

Key Responsibilities:

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.

Knowledge and Attributes:

• Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.

Required Experience:

• Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Collaboration technologies.
• Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
• Basic understanding of Network routing and switching.

•  Maintains and support quality engineering programs, standards and improvements within the organization.
•  Development, implementation and maintaining of inspection plan and inspection tools to ensure process changes for completeness, accuracy and compliance to customer/internal quality management system requirements
•  Devises sampling procedures and designs and develops forms and instructions for recording, evaluating and reporting quality and reliability data.
•  Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility.
•  Directs inspection team to engage in measuring, inspecting and/or testing products or parts and tabulating data concerning materials, product or process quality and reliability.
•  Executes the inspection / testing of new equipment capability
• Supervises inspection team on the inspection plan
•  Generates monthly metrics reports.
•  Supports Product Engineering and Program Management with customer interfaces as necessary on quality related issues.
•  Contributes to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs
•  Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures

Requirement

• Diploma / Degree in Mechanical Engineering / Electromechanical Engineering / Electronics Engineering/Manufacturing Process Technology or related discipline, preferably with at least 3-5 years’ relevant experience in manufacturing environment.
• Familiarity with inspection equipment, statistical tools, Geometric Dimension and Tolerance knowledge will be an advantage
• Fresh graduates will be considered for this position

Job Description

•Assist the PM in taking over project awarded via kick-off meetings,

•Organize resources and work out the allocation of tasks to work teams and sub-contractors,

•Assist the PM with on and off site meetings pertaining to technical issues,

•Ensuring that project management tools are updated daily and documentation properly done,

•Inspect all installations and carry out inspections with Clients and Consultant's representatives,

•Conduct Testing and Commissioning (T&C) and preparing T&C reports,

•Design corrective actions to mitigate scope ad schedule creeps, and

•Assist the PM in demobilizing and handling over of projects to customer.

•Other duties as assigned.

Requirements

•Preferably with Degree in M&E Coordination / Building Services Engineering / Mechanical / Electrical;

• Candidates without the necessary academic qualification will also be considered based on project references;

•Preferably with 5 years' experience in the construction of M&E or ACMV projects.;

• Required skill(s): MS Office, MS Project, Autocad.;

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below or send the resume to [email protected]

Job Summary –

• Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
• College degree or above
• Knowledge in customer support

Years of experience needed – 0-2 years.

Technical Skills:

• Provide professional remote technical support services for client users
• Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
• Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
• Special cases are upgraded in time, and cooperate with other teams to solve user problems.
• Clearly and completely record case information in the system according to the process.
• Find out the user's usage needs, and recommend upgrading products and configurations to improve the user's experience.

Interested candidates, please send over your resume to [email protected]

Job Description

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder (incl. technical supervisors) executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Supervision of demolition of basement/foundation, ERSS construction and all other design works
• To manage & coordinate with the site supervisors (incl. RTO) with respect to C&S engineering works, architectural and M&E engineering works
• Possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system
• To carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM
• To attend site, progress, variation and coordination meetings.
• Period: 24 months
• Start from: End January 2025

Requirements:

• min. Degree in Civil / Structural Engineering or equivalent
• At least 4 years of relevant experience in supervision of factory OR commercial buildings
• Resident Engineer Certificate accredited by IES / ACES is a must, candidate without RE certificate need not apply
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

For more posting, please refer to https://www.facebook.com/profile.php?id=61566487478500&mibextid=LQQJ4d

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirements

• Minimum 3 years of relevant working experience
• Creative thinker & self-starter
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2B social media, Google Adwords and SEO
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

This position is hired for Info-tech & its subsidiaries:

Job Summary:

As the Creative Designer for our business you will be responsible for developing and executing creative solutions to enhance the user experience and drive user engagement on our platform. You will work closely with cross-functional teams to ideate, develop, and execute creative solutions that meet the needs of our users and advertisers.

Key Responsibilities:

1. Develop and execute creative solutions to enhance the user experience and drive user engagement on our platform.
2. Work with cross-functional teams to ideate, develop, and execute creative solutions that meet the needs of our users and advertisers.
3. Collaborate with the sales team to develop custom advertising solutions that align with advertisers' goals and objectives.
4. Manage the creative development process from ideation to execution, ensuring deliverables are completed on time and within budget.
5. Stay up-to-date on industry trends, competitive landscape, and emerging creative technologies.

Qualifications:

1. Bachelor's degree in design, advertising, or a related field.
2. 2-3 years of experience in creative development, preferably in a B2B or online environment.
3. Strong understanding of creative technologies and platforms, including Adobe Creative Suite, HTML, CSS, and JavaScript.
4. Proven experience in managing a team of creative professionals.
5. Excellent project management skills and ability to work in a fast-paced, dynamic environment.
6. Excellent written and verbal communication skills.

Key Responsibilities:

1. Offline Marketing Strategy: Develop and implement comprehensive offline marketing strategies to support the company's goals and objectives.
2. Collateral Development: Conceptualize, design, and produce offline marketing collaterals such as brochures, flyers, posters, and promotional materials that effectively communicate our value proposition and key messages.
3. Event Management: Plan, coordinate, and execute offline events including trade shows, conferences, seminars, and workshops. Manage all aspects of event logistics, from venue selection and booth setup to attendee engagement and post-event follow-up.
4. Print Advertising: Identify opportunities for print advertising in relevant publications, negotiate advertising placements, and oversee the creation and production of print ads.
5. Direct Mail Campaigns: Develop targeted direct mail campaigns to reach potential customers and drive engagement. Manage the end-to-end process, including audience segmentation, content creation, printing, and distribution.
6. Partnership Marketing: Collaborate with partners and vendors to explore co-marketing opportunities such as joint events, co-branded collateral,and cross-promotions.
7. Budget Management: Manage the offline marketing budget effectively, ensuring maximum ROI and cost efficiency in all initiatives.
8. Measurement and Analysis: Track and analyze the performance of offline marketing campaigns and initiatives. Utilize data and insights to optimize strategies and improve outcomes.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in offline marketing, preferably within the technology or SaaS industry.
• Strong creative and design skills, with proficiency in graphic design tools such as Adobe Creative Suite.
• Excellent project management skills, with the ability to multitask and prioritize in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Strategic thinker with a results-driven mindset.
• Detail-oriented with a keen eye for design and messaging.
• Ability to work both independently and collaboratively within a team.
• Knowledge of marketing analytics tools and techniques is a plus.

Locations:

1. Tekong Camp (1 position)
2. SAFTI Camp (West) (1 position)

Salary:

• Tekong Camp: Basic: Up to S$2400
  Allowance: S$100
  Mobile: S$20
  
• SAFTI Camp (West): Basic: Up to S$2600
  

Contract: 2 years (Renewable) - No Bond
Eligibility: Locals only
Security Clearance: G50 clearance (approximately 6 months process)

Scope of Services:

• Perform asset management for infrastructure and computing devices.
• Provide computer support services, including troubleshooting, patching, configuration, testing, and maintenance for supported software and hardware.
• Collaborate with third-party vendors.
• Conduct training, coaching, and orientation for users on how to use computing devices.
• Complete assigned tasks on time and ensure user satisfaction.
• Handle helpdesk duties as needed.
• Assist the Team Leader with Windows Server patching and report extraction duties.

Requirements:

• Recognized Nitec/Diploma in Computer Science/IT or equivalent.
• At least 1 year of experience in an IT-related role.
• Technical skills and experience supporting computing devices (Windows, iOS, and Android platforms).
• Ability to work independently and without supervision.
• Strong communication skills.
• Proactive and initiative-driven.
• Ability to multitask effectively.
• Good problem-solving abilities.
• Customer service-oriented.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Salary: Up to $2,900

Working Days: Monday to Friday
Working Hours: 9:00 AM to 6:00 PM
Contract: 1-year renewable contract (No bond)
Location: Currently at Pasir Panjang, relocating to Tai Seng at the end of December 2024

Job Responsibilities:

• Provide maintenance support to clientele, ensuring SLA commitments and requirements are met.
• Attend to incident calls and allocate tasks from the Helpdesk Team.
• Troubleshoot printers and projectors.

Requirements:

• Well-versed in the technical aspects of field projects, including equipment.
• Strong analytical and problem-solving abilities.
• Minimum 1 year of relevant experience.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

- Diploma/Bachelor's degree in Mechanical Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Have experience with HDB projects

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

• Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.
• Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.
• Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.
• For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.
• Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Diploma/Bachelor's degree in Civil & Structural Engineering
• Mininum 2 - 5 years' experience working in construction industry
• Preferably with HDB experience

1. Primary Responsibilities

• Quality Planning & Documentation: Develop, implement, and maintain a project-specific Quality Assurance (QA) and Quality Control (QC) plan that aligns with BCA CONQUAS standards, ensuring all quality processes meet assessment criteria.
• CONQUAS Compliance Monitoring: Monitor construction activities to meet CONQUAS requirements, ensuring each component (structural, architectural, and M&E works) adheres to the system’s quality benchmarks and detailed criteria.
• Material Inspection & Testing: Oversee the inspection and testing of materials used on-site, ensuring conformity with BCA-approved materials and standards under CONQUAS. This includes managing third-party testing agencies when required.
• Site Audits & Inspections: Conduct frequent site inspections and audits focused on CONQUAS criteria, including workmanship, material application, and defect minimization in structural, architectural, and M&E works.
• Non-Conformance Management (NCR): Identify, document, and address non-conformances, particularly those impacting CONQUAS scoring. Recommend corrective actions, ensuring rectifications align with quality standards to avoid future issues.

2. Collaboration with Project Team

• Coordination with Site Engineers & Supervisors: Work closely with site engineers and supervisors to ensure construction methods comply with CONQUAS specifications, providing guidance on quality protocols and rectifications as needed.
• Client & Consultant Interaction: Act as the primary quality liaison with clients and consultants, updating them on QA/QC matters and addressing quality concerns directly related to CONQUAS scoring.

3. Reporting & Documentation

• Quality & CONQUAS Reports: Prepare quality and assessment reports, including checklists and summaries that reflect compliance with CONQUAS scoring standards, inspection records, and non-conformance resolutions.
• Record Management: Maintain comprehensive QA/QC records, including BCA CONQUAS documentation, material certificates, inspection logs, and testing results.

4. Technical Skills and Knowledge

• CONQUAS Standards & Guidelines: In-depth knowledge of BCA’s CONQUAS standards, especially in structural, architectural, and M&E works criteria, assessment scoring, and inspection guidelines.
• Inspection Techniques & Tools: Proficiency in inspection techniques and tools that align with CONQUAS criteria, including non-destructive testing (NDT) and visual inspection practices.

5. Training & Development

• CONQUAS Training for Team: Train the construction team on CONQUAS requirements, quality assessment protocols, and best practices to enhance work quality and scoring.
• Continuous Improvement: Promote continuous quality improvement initiatives that reflect CONQUAS requirements, addressing observed quality gaps with updates to procedures.

6. Qualifications

• Education: Diploma/ bachelor’s degree in civil engineering, construction management, or related field
• Experience: 3-5 years of experience in a QA/QC role within the construction industry, with added experience in managing Quality Marks assessment processes or certifications a significant advantage
• Certifications: BCA-Approved CONQUAS training or relevant quality certification such as ISO 9001:2015 in Quality Management Systems.
• Skills: Strong analytical skills, attention to detail, and the ability to assess and improve quality standards.

7. Key Competencies

• Attention to Detail: Strong focus on details in line with CONQUAS quality metrics for structure, architecture, and M&E works.
• Communication Skills: Ability to clearly communicate quality standards, updates, and CONQUAS requirements to all team members and stakeholders.
• Problem Solving & Decision-Making: Effective in resolving quality issues that may affect CONQUAS scoring, ensuring timely solutions.
• Adaptability: Ability to adjust processes to meet dynamic project needs while adhering to CONQUAS standards.

Function Summary

To provide reactive preventive maintenance, installation, commissioning and validation service to highly specified sterilization and disinfection equipment.

Duties and Responsibilities

• Provide preventive maintenance and repair service at customer locations in accordance with Company’s established procedures, techniques, tools, test equipment and replacement parts.
• Installation, commissioning, calibration testing and validation of relevant equipment at customer locations according to Getinge’s protocol.
• Implementing Field Corrective Actions.
• Handling administrative work associated with service delivery.
• Responding to customers’ complaints and providing support for corrective maintenance.
• Meeting key KPIs assigned to you as an individual and of Service department.
• Establish and maintain a professional working relationship with customers and co-workers through teamwork.
• Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.

Requirements

• Candidates with ITE and/or Diploma in Mechanical or Electrical Engineering, Biomed Engineering, or equivalent medical device related educational background are welcome to apply.
• New or more than 1 year of hands-on related experience in medical equipment installation and maintenance.
• Hard working, team player, independent, hands-on, customer oriented and good attitude.
• Good presentation and interpersonal skills.
• Fluent in both verbal and written English.
• Perform all other duties assigned by the Company/ and or Manager.

Job Description

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder (incl. technical supervisors) executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Supervision of demolition of basement/foundation, ERSS construction and all other design works
• To manage & coordinate with the site supervisors (incl. RTO) with respect to C&S engineering works, architectural and M&E engineering works
• Possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system
• To carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM
• To attend site, progress, variation and coordination meetings.
• Period: 36 months
• Start from: November 2024

Requirements:

• min. Degree in Civil / Structural Engineering or equivalent
• At least 4 years of relevant experience in supervision of commercial buildings
• Resident Engineer Certificate accredited by IES / ACES is a must, candidate without RE certificate need not apply
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

For more posting, please refer to https://www.facebook.com/profile.php?id=61566487478500&mibextid=LQQJ4d

Music Development Executive at Hark Music

Hark Music, founded in 1999, is a renowned institution specialising in contemporary Pop music in English and Mandarin. Our learner community spans across various age groups, with a strong presence in the 21-35 age range. We pride ourselves on offering free beyond-classroom support such as the HarkLearners’ portal, Learning aids, OpenStage events, Voice of Hark for gaining performing experience. All our coaches undergo a rigorous audition and training process to ensure the highest quality of teaching.

We are currently seeking a Music Development Executive who is organised, detail-oriented, and passionate about the power of music. You will be an integral part of our team with the mission to impart and inspire.

Responsibilities:

• Provide basic course consultation to guide learners in their musical journey
• Attend to student enquiries with professionalism and patience
• Ensure facilities are in good operational order
• Handle general administrative tasks to ensure smooth daily operations
• Manage class schedules to optimise learners' experience
• Assist in course content management

Requirements:

• Hold a Diploma or Degree in any field
• Accumulated 2 years of working experience (including part-time, internship, etc.)
• Have a great passion for music
• Exhibit strong planning and organisational skills
• Demonstrate excellent oral and written communication skills
• Job Types: Full-time, Contract
• Contract duration: 24 months

At Hark Music, we believe in the transformative power of music and are committed to cultivating a supportive and dynamic environment for learners and employees alike. If you're a dedicated professional who takes joy in the growth and success of others, we would love to hear from you.

Job Description

• Visual Design: Create visually appealing designs with a strong understanding of layout, color theory, typography, and visual hierarchy.
• User-Centered Design: Focus on user needs, preferences, and limitations throughout the design process.
• Wireframing and Prototyping: Develop wireframes and high-fidelity prototypes to test and validate design concepts.
• User Research and Analysis: Conduct user research, including interviews, surveys, and usability tests, to gather insights and inform design decisions.
• Information Architecture: Organize content and features to enhance user experience and design intuitive navigation systems.
• Interaction Design: Design interactive elements and animations to improve user engagement and feedback.
• Collaboration and Communication: Work effectively with developers, product managers, and other stakeholders to bring designs to life. Clearly articulate design decisions and rationale.
• Usability Testing: Plan and conduct usability tests, analyze results, and make informed design improvements.
• Tool Proficiency: Use design and prototyping tools like Sketch, Adobe XD, Figma, InVision, and Photoshop to create and iterate on designs.
• Continuous Learning: Stay updated with the latest design trends, tools, and technologies, and seek feedback for continuous improvement.

Job Requirements

• 3+ years of working experience in a related area.
• Proven experience in UI/UX design with a strong portfolio showcasing design skills and process.
• Proficiency in design tools (Sketch, Adobe XD, Figma, etc.) and prototyping tools (Axure, Marvel, Proto.io).
• Solid understanding of design principles, including visual design, user-centered design, and information architecture.
• Strong user research and usability testing skills.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

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Roles & Responsibilities

• Carry out ELV or security systems such as IP CCTV, Intercom, Access Control, IP PBX, Public Address system & etc for maintenance for residential condominiums, and commercial & industrial buildings.

• To diagnose & troubleshoot faults in the system and resolve these technical issues.

• Attend to clients’ queries on any operational & maintenance-related matters.

• Maintain good relationships with customers.

Requirements and skills

• ITE/Diploma in Electronics/Electrical or IT-related discipline.

• Min. 2 years of working experience in the security line (CCTV/Intercom/Access Control), and able to commission the system.

• Possesses knowledge of Network and basic IP systems.

• Strong understanding of cable checking and troubleshooting techniques.

• Experience in setting up and managing IP PBX systems is a plus.

• Computer literate with good knowledge in using Microsoft Office applications (Excel, Word).

• Good communication skills.

• Self-motivated, service-oriented, passionate, and responsible.

• Self-discipline and willingness to work staggered.

• Fast learner, independent, and can work under pressure.

• Class 3 Driving License Required.

• 5.5 workdays/week.