Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

Job Description

• Coordinate and responsible for end-to-end Service Contracts Management, which includes quotation creation, contracts activations and invoice management.
• Ensure prompt and accurate activation, renewal and billings to customer per contract terms
• Modifies quotations according to terms agreed under deals when deemed necessary.
• Perform relevant document checks ensuring alignment with Agilent’s policies, processes and legal requirements
• Responsible for managing Service Orders in CRM, triggering invoicing in a timely manner
• Timely follow up with Customer Service Organization for any incomplete documentation
• Works closely with other business partners to support change requests, with proactive communication to customers and provide problem resolutions
• Manage customer’s queries with care via telephony system and email, understand customer needs and take ownership for customer satisfaction.
• Responsible for customer’s journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Maintains completeness and integrity of service contract data in the CRM system
• Timely archival of order packages in CRM system
• Provide support in business projects related to process improvement, customer experience, etc.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross functional teams within Agilent to achieve goals as needed.
• Performing on miscellaneous duties and projects as assigned.

Qualifications

• Diploma or University Degree in Business Management, Business Administration or any other related field and equivalent experience in customer service operations.
• Excellent communication skills, both written and verbal in English (and country specific as required)
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift when necessary, especially on the last few business days of the month.
• Proficiency in Thai language preferred but not mandatory

Position Summary

This position will be responsible for leading the implementation projects of new distribution centers and warehouse operations to support geographical expansion initiatives or network redesign in APAC. Plays a lead role in the negotiation, evaluation and implementation of service provider contracts and service agreements. Works cross-functionally to ensure logistics processes, practices and initiatives comply with global standards. Enhances product workflow by analyzing, developing and implementing logistics plans that have a positive impact on production, distribution and inventory in the region. Identifies underperforming areas, stakeholders, root causes and generates corrective actions. Serves as a liaison to other functional departments including trade compliance, regulatory, environmental, finance, customer service, GIS, procurement and legal to target productivity metrics and business continuity.

Position Responsibilities

• Leads the implementation projects of new distribution centers and warehouse operations to support geographical expansion initiatives
• Leads evaluation, negotiation and implementation of 3PL service provider contracts and service agreements, to include operation start-ups and transitions
• Updates and maintains Standard Operating Procedures with 3PL service provides
• Works with regional management to ensure logistics spend meets forecast and budget
• Collaborate closely with market expansion and commercial teams to deliver business case submissions for geographic distribution models
• Implement Quality Policy and objectives for the global logistics organization
• Establish and maintain global logistics procedures, work instructions & job aids in compliance with the Quality System
• Drive cold chain solutions (storage & packaging) to be robust, effective, validated and cost efficient
• Ensure packaging solutions are fit for purpose, compliant, cost efficient and the regional usage levels meet illumina’s CSR goals
• Review/establish clearly defined customer requirements and requisite procedure
• Develop, document and control processes for continued improvement for operational
• Analyze data for performance trends and drive corrective action and risk management
• Establish training requirements and standards

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements:

• 8+ years’ experience in roles that demonstrate significant end-to-end logistics and distribution process oversight/leadership
• Excellent, hands on knowledge of Quality System Regulation (QSR), Quality System Inspection Technique Audits (QSIT), FDA 21 CFR 820 Good Manufacturing Practices & Good Distribution Principles (GMP/GDP), ISO13485 & ISO9001
• In-depth knowledge of ERP/MRP system (SAP) and EWM (preferred)
• Excellent knowledge of FDA CFDA and EU regulatory compliance for medical devices
• Excellent problem-solving skills, critical strategic thinking, and the ability to manage and adapt to changes quickly
• Excellent communication skills, including the ability to speak clearly and persuasively in positive or negative situations, listen and gain clarification, respond well to questions; demonstrate effective group presentation skills, and write clearly and informatively
• Strong background working with/on cold chain solutions
• Strong exposure & utilization of Lean Manufacturing Principles & continual improvement
• Excellent project management skills
• Ability to fluidly change management style to successfully build relationships, influence others & build broad cross functional support
• Broad knowledge of warehouse and logistics operations, concepts, and technology
• Experience working with a global multi-site corporation
• 25% travel worldwide

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Education Requirements:

• Typically requires a minimum of 8 years of related experience with a Bachelor’s Degree; or 6 years and a Master’s Degree; or a PhD with 3 years’ experience; or equivalent experience

Senior Triage & Brief Intervention Specialist

Overview:

We are seeking an experienced and compassionate Senior Specialist to join our mental health team. The ideal candidate will be responsible for conducting initial assessments, triaging clients based on urgency and needs, and ensuring that clients receive timely and appropriate care and providing brief interventions to clients. Candidate will also be co-managing the triage team members, to make decisions for proper allocation and to provide support whenever needed. This role requires a deep understanding of mental health issues, excellent communication skills, and the ability to make quick, informed decisions.

Key Responsibilities:

• Conduct comprehensive initial assessments of clients presenting with mental health concerns.
• Triage clients based on severity and urgency of their conditions, ensuring they receive appropriate and timely care.
• Provide brief intervention to clients.
• Co-manage, supervise and support triage team members.
• Maintain accurate and up-to-date client records and documentation.
• Coordinate with other healthcare professionals, social services, and community resources to facilitate comprehensive care.
• Monitor client progress and adjust care plans as necessary.
• Participate in team meetings, case conferences, and professional development activities.
• Collates data for outcome tracking, trending and reporting.
• Stay current with best practices and emerging trends in mental healthcare.
• Maintains and safeguards confidentiality of patient health information.

Qualifications:

• Degree in Psychology with postgraduate qualification in Social Work, Counselling, Psychology or a related field.
• Minimum of 2 years of experience in mental health triage, crisis intervention, or a related field.
• Strong understanding of mental health disorders, assessment techniques, and intervention strategies.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, high-stress environment.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience in a supervisory or leadership role.
• Specialized training or certification in CBT.
• Bilingual or multilingual abilities.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture. oishi.com.sg

Job Summary:

As an R&D Specialist in the Dairy / Frozen Desserts / Premixes, you will assist the R&D Manager in developing, testing, and launching new products, improving existing formulas, and ensuring the quality and consistency of products. You will play a key role in the innovation process, supporting product development from concept to commercialization, while maintaining a strong focus on food safety, quality standards, and regulatory compliance.

Key Responsibilities:

• Assist in the development of new dairy-based, frozen dessert, and premix products, from initial concept to final product.
• Support the R&D Manager in designing and executing product trials, ensuring that all testing and modifications align with company objectives and customer requirements.
• Conduct sensory evaluation, shelf-life studies, and stability testing to ensure product quality and consistency.
• Collaborate with cross-functional teams, including Production, Quality Assurance, and Marketing, to ensure that new products meet customer expectations and regulatory standards.
• Prepare and maintain detailed records of product formulations, test results, and product development processes.
• Conduct competitive product analysis and contribute to market trend research to identify new opportunities for product innovation.
• Support the R&D Manager in ensuring compliance with food safety regulations and internal quality standards.
• Assist in troubleshooting and resolving product development issues, including formulation adjustments and process optimization.
• Participate in cost analysis and contribute to the optimization of product cost efficiency.
• Stay updated on the latest industry trends, technological advancements, and regulations related to dairy, frozen desserts, and premixes.

Qualifications:

• Bachelor’s degree in Food Science, Food Technology, or a related field.
• 1-3 years of experience in R&D, preferably within the dairy, frozen desserts, or food manufacturing industries.
• Strong knowledge of food ingredients, formulation, and processing techniques.
• Hands-on experience with laboratory equipment and product testing methodologies.
• Understanding of food safety regulations, quality standards, and product compliance (e.g., HACCP, ISO, etc.).
• Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
• Strong communication, problem-solving, and analytical skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and other relevant software.

The Global Demand Planner will lead the demand planning process for our Instrument Manufacturing Center of Excellence, ensuring accurate and efficient demand forecasts across multiple product lines, manufacturing processes, aggregation levels and time horizons. The Global Demand Planner will liaise with many functions including sales, marketing, finance, and operations to obtain product and market intelligence throughout the product and order lifecycle which influences demand and transform this into actionable insight and plans. This individual is a key participant in the execution of the S&OP process – building strong collaboration to build robust demand plan and deliver our commitment to stakeholders and customers. This role will champion new demand planning and S&OP processes and drive data-driven decision making in the planning processes.

Position Responsibilities/Duties:

• Participates in all aspects of Sales and Operations Planning including providing leadership of the process when required.
• Supports the assessment of impact related to various demand and supply chain scenarios across the order fulfillment process.
• Supports the development of risk management strategies to mitigate potential supply chain disruptions and maximize customer satisfaction.
• Collaborates with Order Management, Customer Operations and Supply Operation teams to address urgent customer orders and material shortages.
• Ensures that customer requirements are understood by all stakeholders. Supports the identification and analysis of gaps between demand and product availability, providing actionable insights to support business objectives and optimize our customer fulfillment metrics.
• Analyze historical sales trends, cycles, and seasonality, integrate sales and marketing inputs, develop & train forecasting model, and prepare detailed forecast data. Develop and refine statistical forecasts that incorporates all sources of demand including but not limited to new product introduction, refurbishment, support, demo, warranty, and trade sources. Reconcile significant variances and adjust models to reflect updated sales and market assumptions, working towards achievement of a consensus forecast.
• Ensures solid documentation of monthly demand adjustments and assumptions by plant, product family, and sales. Communicates demand changes to relevant stakeholders and prepares for questions that may be posed during demand reviews,
• Tracks and reports monthly forecast accuracy as well as other operational reports published by the Planning group.
• Supports the development and implementation of new planning policies, standards, guidelines, technology and procedures.
• Supports ramp-up / ramp-down demand planning for New Product Introductions, version changes, and obsolescence.
• Analyze Material Requirements Planning (MRP) and Material Master data for accuracy and adjusts system parameters to achieve desired results. Adjusts and determines use of system parameters to achieve desired results.
• Consults with management on long-range goals and business objectives.

Qualifications

Critical Skills & Behaviors:

• Strong skillsets in communication and stakeholder engagement. Ability to adjust communication style to match audience and culture and can effectively influence others. Proven ability to build cross-functional and cross-departmental support, fostering a collaborative team culture and enhancing overall group effectiveness.
• Customer-centric mindset to deliver outstanding service and strong drive to improve and change processes.
• Sets clear performance standards for self and others; holds people accountable for results. Ability to work in a fast-paced operational environment under time constraints. Escalates issues to management and stakeholders clearly and quickly.
• In-depth knowledge of MRP types and methodologies, with the ability to apply them effectively to meet diverse business requirements.
• Experience and understanding of forecasting process and the use of various forecasting models to best predict demand through reduction of forecast error.
• Experience of implementing use cases with advanced analytics and Artificial Intelligence with good understanding of digital tools and platform.
• Understands the value and use of various forecast error metrics (MAD, MSE, MAPE, bias, etc).
• Able to identify opportunities to reduce forecast error and improve value of demand plan.
• Proficient with statistical and data analysis
• Ability to identify process gaps or improvement opportunities and support the design solutions to address them. Possesses continuous learning focus; takes initiative to continually expand knowledge base and return learning to the organization.
• Effective in creation and maintenance of process documentation and records. Excellent written oral communication and process documentation skills.

Required Education & Experience:

• Bachelors, Masters, University Degree or equivalent in business or technically related field.
• Experience in manufacturing & supply chain for high-mix-low volume, and/or, life-science instrument products is preferred.
• Experience in advanced analytics and/or AI/ML models is preferred.
• Minimum of 8 years of experience in leading demand planning as part of the Sales & Operations Planning process, managing the development of demand forecasts, developing statistical forecasts, and evaluating forecast results or related experience.
• Advanced experience with Microsoft Excel.
• SAP or related ERP experience.

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Key Responsibilities:

Shipments:

• Shipping / Logistics - Arrangements and follow-up on incoming / outgoing shipment, locally and internationally.
• Documentation – Preparation of Shipping documents, request forms, shipping invoices, customs declaration documentations, etc.

Inventory Management:

• Inventory Management and shipment around the APAC region.
• Ensure inventory listing for all warehouses is updated and communicated with the team through Microsoft SharePoint

Event Management:

• Manage Marketing activities roll-out for the Singapore Market, working in collaboration with Regional MPM and RMS.
• Coordinate logistics, such as catering, venue booking, and transportation.
• Prepare materials and set up for events.
• Greet and assist visitors in a friendly and professional manner
• Handle Purchase Requisitions for Manpower / Marketing activities support purposes.

Administration:

• Point of contact for the APAC Marketing Team
• Updating the A.Com website to ensure new webinars and events are included on a weekly basis.
• Generate monthly expense overview report for Marcom Manager to keep track of the team’s budget allocation and invoicing status. Keep track of the Team’s Blanket POs (BPO) for key projects and work with agencies to ensure invoicing is done on time.
• Generation of Monthly Budget Report
• Update APAC Sharepoint site, including the events calendar on a weekly basis.
• General Invoicing – raising POs, updating QuickBase (budget tool)
• Organise team lunches / meetings as required
• Organise all logistics for the team
• Provide administrative support to APAC Marketing team.
• Assist with onboarding new employees, including preparing workstations (in Singapore) and orientation materials.
• Handle confidential information with discretion.

Administration Support for AVP:

• Support AVP APAC Field Marketing with any admin related tasks

Qualifications

• Diploma or Bachelor Degree in Marketing, Business Administration, Business Management or any other related field
• Minimum 3 - 4 years of relevant experience
• Experience in handling platforms such as SAP CRM, SAP ARIBA, Microsoft SharePoint, ASANA

As the Services Sales Manager, you will spearhead sales initiatives across the SMT region, encompassing countries such as Singapore, Malaysia, Thailand. Your primary responsibility will be to expand market share and fortify our presence within these key markets. This role demands strategic oversight of direct sales operations, achieving ambitious growth targets, and ensuring high levels of customer satisfaction. You will be pivotal in driving strategic and operational excellence, adapting to market demands, and fostering sustainable growth within the region. Develop and execute tailored sales strategies that address the unique needs and opportunities across the diverse SMT market landscape.

Responsibilities

• Strategic Planning: Develop proactive business plans direct markets that align with the organizational strategy and feed into the business planning process promptly.
• Sales Growth: Achieve sales targets by identifying opportunities with existing and new accounts. Understand customer needs to uncover additional opportunities across all products and solutions. Build and leverage relationships with key customers to expand.
• Business Plan Execution: Lead in the successful delivery of business objectives through high-quality planning and execution of tailored business plans.
• Performance Monitoring: Regularly assess the performance of team members, provide feedback and support to help them meet sales targets and improve their effectiveness in the market.
• External Representation: Participate and drive key external events and meetings such as client meetings, presentations, and roundtables.
• CRM Management: Manage the local sales processes and ensure the integrity of data on the CRM system. Utilize tools effectively to build robust relationships with key customers and Team Members.
• Forecasting Accuracy: Ensure the accuracy of monthly and quarterly forecasts.
• Compliance: Conform to and abide by all regulations, policies, work procedures, safety rules, and ensure high ethical standards are maintained.

Qualifications

• Bachelor’s degree in Science, Business, or a related discipline is required.
• Minimum 4-5 years of experience as a Sales Manager, Business Development Manager.
• Knowledge of the Analytical industry is advantageous.
• Ability to drive collaboration between cross-functional team members to execute sales growth strategies.
• Passionate about customer satisfaction and possesses change management experience.
• Strong business and financial acumen.
• Ability to work independently; self-motivated and results oriented.
• Mature, maintaining poise under pressure.
• Excellent interpersonal and communication skills.
• Strong presentation skills and story-telling skills
• 20-30% regional including occasional international travels.

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

The Certified Pre-Owned Instrument (CPO) business is a top choice for budget-conscious customers looking to purchase pre-owned analytical instrumentation from Agilent that meets the same high standards for quality and post-sale ownership protection as new Agilent instruments. As budgets decrease and demands for productivity increase, customers need reliable, high-quality equipment at affordable prices. Pre-owned analytical instruments are received from various sources and undergo cleaning, refurbishment, and testing according to Agilent standards and specifications in preparation for resale through Agilent's Certified Pre-Owned Instrument program. The CPO business is rapidly growing and highly visible within LSAG, and it aims to expand its global reach by establishing a new refurbishment capability footprint in Singapore. This is an exciting opportunity to join an entrepreneurial business!

As a Refurbishment Technician, your responsibilities will include (but are not limited to):

• Repairing, maintaining, troubleshooting, and testing equipment following Agilent specifications and to a "like new" standard
• Collaborating with a large team across various functions
• Receiving training and providing support for various products within the business portfolio
• Maintaining accurate and detailed repair records
• Ensuring a clean and safe work environment
• Reviewing and maintaining factory work instructions
• Identifying opportunities for process improvements
• Adhering to SOPs and WI’s and upholding quality and regulatory standards

Qualifications

• Diploma or Bachelor Degree in Biotechnology, Chemical Engineering, Electrical and Electronics, or its equivalent
• Typically, candidates should have 3-6 years of relevant experience in technical support and troubleshooting for software and hardware at the entry-level.
• Hands-on system-level (assembly, troubleshooting, testing) experience with at least one of the Agilent products: Liquid Chromatography (LC), LCMS, Gas Chromatography (GC), and Automation products.
• Proactive and able to lead when required.
• Strong troubleshooting and analytical skills.
• Fostering innovation and emphasizing continuous development.
• Demonstrated expertise with SAP ECC and Agile/MES
• Proficiency in assisting others with technical problems.
• Demonstrated experience with Excel data entry and report generation.
• Understanding of bill of material structures, part numbers, and product configuration.
• Strong written and verbal English communication skills.
• Ability to collaborate with global team members.
• Customer-centric and self-motivated.
• Experience in working in an environment with interruptions and multiple changing priorities.
• Taking personal responsibility and ownership; exercising diligence and being detail oriented.
• Acting with uncompromising integrity.

Strategic Analysis & Direction Setting

Supply Market Analysis

• Develop a strong understanding of the supply market, its capability, direction, trends, etc. Understand who the best suppliers are; the niches they serve, their capability, etc.

Partner & BU Alignment

• Develop strong understanding of business requirements. Work with partners to clearly understand their direction and needs.
• Internalize the requirements and define what needs to be delivered to meet their needs, also identify additional opportunities to deliver new value-add.

Strategy Development

• Work with management to translate the business requirements into objectives and goals for the commodity.
• Lead the development of the commodity strategy. Develop the appropriate initiatives to achieve the strategy and meet business requirements.
• Establish sourcing targets based on the business needs and requirements. Develop the appropriate sourcing strategy and initiatives and plans to meet and / or exceed the targets. Also, develop the appropriate supplier performance expectations utilizing the TQRDCE categories. Ensure expectations are tied to business needs. Communicate any changes in expectations in a timely manner
• Establish total cost of ownership targets based on business needs. Implements the appropriate initiatives to meet and/or exceed targets.

Supplier Evaluation & Selection

• Evaluates production and R&D requirements. Determines if a current supplier can meet the needs.
• Identifies, evaluates and selects new suppliers that meet Agilent’s business requirements. Conducts supplier audits the engineers to properly evaluate potential suppliers.
• Prepares and evaluate quotation packages. Establish cost standards and analyze variances for new parts/products. Drive cost optimization throughout supply chain and provide reporting.
• Ensure the right set of suppliers available when needed.
• Prior to selecting a new supplier, assesses the need for a contract, establishes performance expectations, and reviews financial stability
• Upon supplier selection, develops and negotiates the appropriate contracts that protects Agilent’s interests; gets the best total cost, and minimizes business risk. Review and discuss their business recovery plan and succession plan if this is a critical part or supplier.

Commodity Analysis and Execution

• Stay current with industry developments for the commodity. Conduct research using various sources such as trade journals, internet, ISM, business news and internal and external networking. Maintain a basic technical knowledge.
• Maintain continuous assurance of supply - serve as an escalation point for AOS issues.
• As the commodity team leader, work with management to establish goals and objectives and drive to meet the goals as set at the Procurement BFT level. Help coach and train team members, build teamwork, lead team meetings and communicate important commodity related information, set priorities, track and report commodity team performance and business fundamentals, and drive for continuous process improvement. Help the management hold the team accountable for meeting commitments.

Contract Management

• Develops and negotiates the appropriate contracts that protects Agilent’s interests; gets the best total cost, and minimizes business risk. Review and discuss their business recovery plan and succession plan if this is a critical part or supplier.

Cost Management

• Conduct the appropriate analysis for the commodity to analyze ‘total cost’ and set the appropriate targets. Conduct the appropriate analysis (‘should cost models’ or other forms of analysis) to ensure that the cost being paid has been analyzed and an external comparison of the product or some of the raw material or fabrication has been completed and what we are paying is inline or below the market.
• Execute the appropriate initiatives / projects to achieve cost savings targets / total cost of ownership solutions.

Supplier Performance Management

• Execute TQRDCE surveys, analyzes data, and prepare supplier feedback. Meet with management to share supplier results, plans and gain their support. Meets with top suppliers at least annually to review direction, assure alignment, and review performance results. Hold suppliers accountable for meeting commitments and performance expectations. Work with suppliers to develop performance improvement plans (as needed) and monitor progress.
• Ensure quality management expectations are set. Hold suppliers accountable for meeting quality requirements. Ensure Agilent’s SQSR’s are met based on AGILENT’s guidelines. Monitors environmental requirements and ensures compliance.

Risk Analysis and Management

• Conduct appropriate risk analysis; identify options and work to minimize risk from impacting business
• BCP Team facilitation at each site for suppliers in matrix (i.e. ATS Manager with CMs and SRMs, LFS, ATIS and so forth) Operating Managers will consolidate and summarize information on behalf of organization for formal submission.
• Supplier Liability Reporting overall accountability for reporting and representing data from suppliers. Will facilitate and submit data from SRMs and report centrally.

Supply Market Intelligence

• Keep supply market data up to date. Ensure supply market analysis stays current. Maintain an understanding of who the best suppliers are; the niches they serve; new market entrants; etc.

Strategy Execution & Management

• Execute and maintain the commodity strategy. Report progress and results to management and partners on strategy initiatives and projects.
• Manage the world wide supply base in accordance with the commodity strategy.
• Evaluate changes in business requirements and conditions; update strategy accordingly.

Partner Management

• Provide partners with the highest quality products and services. Periodically survey partners to assess changing business or technology needs.

Strategic & Value-Based Sourcing

• Understands business needs and direction along with what is needed from the supply base. Collaborates with the Supplier Relationship Manager to understand the capability from our top suppliers. Work with them to identify, suggest, and implement sourcing opportunities that provide can provide new or additional value-add to the organization.

Supplier Collaboration

• Work with SRM’s to identify areas of opportunity to develop new or optimized business processes with suppliers as defined in your commodity strategy. These efficiencies between the two organizations could impact ‘total cost’, quality or other key areas.

Qualifications

• Bachelor's or Master's Degree in Business Administration or equivalent
• Minimum 8+ years relevant experience for entry to this level
• Supplier management experience
• Category strategy development experience

The Regional Sales BPA- CI Facilitator is responsible for standardization and ensuring adherence to global sales processes within the region. The Regional Sales BPA- CI Facilitator collaborates with the Global Sales BPAs and Continuous Improvement Program Manager to identify and execute on sales focused continuous improvement opportunities. Specifically, the Regional Sales BPA- CI Facilitator primary functions are the following:

• Facilitate cross-functional collaboration to optimize global processes to meet regional sales needs, enhancing efficiency through continuous improvement
• Support Regional Teams to identify continuous improvement opportunities and initiatives related to global/regional sales processes
• Provide education and training to regional sales team on best practices in continuous improvement

Principle Duties/Responsibilities:

The primary responsibility for this position is to optimize global sales processes to meet regional needs, keeping continuous improvement in mind. As Regional Sales BPA- CI Facilitator, it includes:

• Serve as a regional Subject Matter Expert, working with Portfolio Management to advance key project initiatives
• Facilitate training on global sales processes to regional team members
• Provide support and guidance to regionally focused CI facilitators to drive continuous improvement initiatives
• Identify avenues for support within the regional sales teams to enable execution on submitted improvement ideas
• Monitor regional effectiveness of implemented global sales processes and Continuous Improvement initiatives
• Promote a Continuous improvement mindset within the regional sales organization

Further responsibilities include:

• Problem / process issue resolution and improvement
• Track and proactively plans commitments, deadlines, and meeting materials
• Ability to direct questions and solve problems independently
• Interactions with high level managers within the organization including giving presentations on Continuous Improvement initiatives

Qualifications

• BA/MA degree in Business or any other related field
• Typically, 8+ years relevant process management experience with strong focus on continuous improvement
• Creativity to design innovative and effective processes
• Experience supporting global sales programs and initiatives
• Global Sales process knowledge
• Analytical and problem-solving skills
• Superior PC application skills (Excel, PowerPoint, SharePoint, SPARK)
• Flexibility to support extended hours due to global nature of org
• Willingness to learn and apply new tools
• Continuous Improvement Experience
• Interpersonal and team-effectiveness skills
• Ability to achieve results with cross-functional teams
• Ability to work remote

Job Highlights

• Immediate Availability
• Annual Performance Bonus

Job Description

· Take charge in organize and maintaining of warehouse containing products such as: Sweets, chocolates, chips etc.

· Handle day to day operations together with store assistants to manage loading/unloading of goods, stock taking & replenishment

· Maintain warehouse machineries & follow up on equipment servicing

· Ensure warehouse operations follow government agencies standards (MOM, SFA, SCDF)

Job Scope

· Re-stock and replenish the store when supply runs low

· Manage warehouse goods expiry dates

· Report to office when goods supply runs low

· Stock picking and stock checking

· Manage loading and unloading of goods in and out of warehouse

· Operate stacker & electronic pallet jack

· Able to handle moderately heavy goods (up to 20kg)

· Ensure equipment and machinery maintenance & servicing up to date

· Assist with basic repair of warehouse equipment (trolleys, etc.)

· Motivated and responsible individuals who are accountable

· Able to speak and read basic English or Mandarin for stock picking

Working Hours: Mon - Fri: 8.00am - 5.20pm

Sat: 8.00am - 12pm (Alternate Sat)

Job Description

• Pull orders and prepare for outgoing jobs e.g. loading the materials onto the lorry.
• Pick up materials as needed and organize the materials/products in the lorry.
• Load all tools and installation equipment onto the lorry for deployment and use at the site.
• Safely transport heavy products such as kitchen tops, counter tops, etc from the production floor to lorry and to installation site.
• Lay down protective barriers and prepare job sites for error-free installation.
• Perform installation of Granite, Marble, Quartz, Sintered Surface kitchen countertops, sinks, backsplashes, feature walls, etc.
• Ensure quality and precise installations using skilled craftsman methods/techniques to ensure near perfect installation of our products.
• Ensure all measurement and installation tasks are completed on time.
• Provide courteous customer service to our customers.
• Maintain a safe, organised and clean work environment at job sites.
• Process appropriate paperwork regarding the materials/job orders.
• Maintain the cleanliness and neatness of the lorry.
• Support other teams when required.
• Perform other duties as assigned.

Job Requirements

• Possess at least a Singapore Class 3 driving license.
• Candidate should preferably possess at least a Primary/O-Level certificate.
• Physically strong and able to deal with heavy weights e.g. 20kg and above.
• Prior experience with stone fabrication and/or installation will be an advantage.
• Understand simple English.
• Strong attention to details, precise, meticulous and good organisation skills.
• Able to work independently under minimum supervision.
• Must be able to work and communicate well with customers.
• Comfortable with using digital devices such as tablets for checking and updating schedules.
• Have positive attitude and willing to learn.
• Take pride in what you do and show integrity as a Lian Hin employee.

Job Summary:

The Food Labelling and Regulatory Specialist is responsible for ensuring that all food products meet regulatory labelling and compliance standards across relevant markets. This role focuses on interpreting and implementing food labelling regulations, creating and reviewing label content, and working closely with cross-functional teams to ensure accurate and compliant product packaging. The specialist will support the company’s commitment to food safety and compliance by staying current with regulatory requirements and advising on necessary adjustments.

Key Responsibilities:

• Regulatory Compliance: Interpret and apply food labelling regulations, including ingredient listings, nutritional information, allergen declarations, claims, and warnings, for all relevant markets. Ensure compliance with FDA, USDA, EU, and/or other applicable food regulatory agencies’ standards.
• Label Development: Collaborate with the R&D, Quality Assurance, and Marketing teams to create and update product labels, ensuring they are compliant with regulations and accurately reflect product ingredients, health claims, and nutritional content.
• Documentation and Verification:Review and approve label artwork and proofs, ensuring all required information is accurately presented. Verify that label changes comply with regulatory standards and conduct audits of product packaging as needed.
• Cross-functional Collaboration: Serve as a regulatory advisor to product development, marketing, and sales teams, providing guidance on food labelling and advertising to avoid legal risks and support market launches.
• Market Research:Stay informed on changing food labelling regulations and standards in existing and emerging markets. Conduct gap analyses and propose updates to maintain compliance.
• Internal Education and Training: Train relevant company personnel on labelling requirements and best practices to ensure ongoing compliance.

Requirements

• Diploma/Bachelor’s degree in food science, Nutrition, Regulatory Affairs, or a related field.
• Minimum of 3-5 years of experience in food labeling, regulatory compliance, or quality assurance in the food industry.
• Strong understanding of food labeling regulations, such as FDA, USDA, EU, and Codex Alimentarius. Familiarity with organic, non-GMO, and allergen-free labeling requirements is advantageous.
• Proficient in interpreting and applying food labeling standards and regulations. The ability to work with software for label review and compliance management is a plus.
• Excellent written and verbal communication skills, with the ability to clearly explain complex regulatory requirements to non-experts.
• Strong attention to detail and accuracy in reviewing and approving product labels, ensuring compliance with legal standards.
• Ability to identify and resolve labeling compliance issues, offering solutions that balance regulatory requirements with business needs.

Job Responsibilities:

1. Medal Customization and Crafting: Create and personalize medals and gifts according to customer specifications, ensuring a high-quality finish.
2. Quality Assurance: Inspect finished products to ensure they meet company standards and client specifications. Make adjustments as needed to achieve a high-quality product.
3. Tool and Equipment Maintenance: Operate and maintain crafting equipment, including engraving tools, polishers, and other necessary tools. Ensure all materials used align with the company’s quality standards.
4. Customer Interaction and Support: Work with clients to clarify customization requirements and address any specific requests. Provide guidance on customization options, timelines, and feasibility.

Job Requirements:

1. Minimum of 1-2 years of experience in handcrafting, engraving, or a related field. Experience with medals or similar products is a plus.
2. Proficiency in engraving, etching, painting, or similar customization techniques.
3. Familiarity with tools and machines used in customization and engraving processes.
4. Strong eye for detail and precision to ensure high-quality customization.
5. Artistic sense to make design decisions and enhance customization work.
6. Ability to perform delicate, intricate work requiring fine motor skills.
7. Effective communication to liaise with clients and understand their customization needs.
8. Team-oriented with the ability to collaborate effectively with the design team and other departments.
9. Ability to manage multiple projects and meet deadlines for custom orders.

Standard/Basic Security Role Duties & Responsibilities

• Assist in implementing and coordinating operational workflow for security systems operations
• Support APAC physical security team regarding emergency situations, and submit a comprehensive security report post-event
• Support development and maintenance of assigned policies and procedures
• Contribute to the development of local security and global security policies and procedures, as required, such as business continuity, screening standards, warehouse security guidelines and IT information security (Intellectual Property)
• Support Security intelligence monitoring and understand the external security threats levels as well as their impact on Micron in the context of its activities, review the physical security risk assessment, identify and implement mitigating actions
• Maintain monthly program of security tests and checks to identify further risks or weaknesses to the security systems
• Support raising security awareness across Micron assets in APAC by providing induction and training to enable Micron team members, delegates, contractors and visitors to carry out their activities in compliance with requirements of the physical security policies and procedures
• Support procurement procedures for security related matters and contract management, agreeing and monitoring service level agreements and key performance indicators
• Troubleshoot Access Control System & CCTV system or work with security vendor to resolve issues
• Liaison with APAC team on any global or regional projects
• Perform any other duties assigned by the Country Security Manager or his higher report
• Assist the Country Security Manager and the site security operations teams on matters related to security system state/health, and has basic responsibility towards crisis management, security incident response, health & safety emergencies and procedures
• Provide input to the site security lead and Country Security Manager on the work plan and activities related to the security system planning, reporting and budget monitoring
• The security specialist can and will be the backup together with the site security leads; to manage the security portfolio when the Country Security Manager is away.
• Be the security representative during the Country Security Manager or site leads’ absence to engage with stakeholders

Work Experience & Preferred Qualification:

• Min 2 years' relevant working experience
• Preferably with a diploma in any discipline

Responsible for overseeing the technical operations of physical security system at Micron APAC premises. Day to day responsibility over security systems operations and ensuring that all security services provided by third-party contractors are well-managed as per performance benchmarks and to ensure security systems like Access Control System, Visitor Management System (VMS), Alarm Monitoring system, CCTV are operational and in good state/health. This role also requires collaboration with APAC physical security team on their country security system health and collaboration with Global Technical Manager on security projects as well as initiatives pertaining to security system in APAC.

Job Description

The Operations Stores Supervisor in the Karaoke entertainment industry is responsible for overseeing the day-to-day operations of the business. This includes managing staff, ensuring customer satisfaction, coordinating events and promotions, and maintaining the overall efficiency and profitability of the karaoke establishment. The Operations Manager must have strong leadership skills, excellent organizational abilities, and a deep understanding of the entertainment industry.

Job Requirements

To excel in the role of Operations Stores Supervisor in the Karaoke industry, candidates must possess a bachelor’s degree in business administration or a related field. They should have at least 5 years of experience in a managerial position, preferably in the entertainment or hospitality industry. Strong communication and interpersonal skills are essential, as the Operations Manager will be responsible for managing a diverse team and interacting with customers. Additionally, candidates should have a solid understanding of financial management, marketing strategies, and event planning.

Job Description

The Operations Stores Supervisor in the Karaoke entertainment industry is responsible for overseeing the day-to-day operations of the business. This includes managing staff, ensuring customer satisfaction, coordinating events and promotions, and maintaining the overall efficiency and profitability of the karaoke establishment. The Operations Manager must have strong leadership skills, excellent organizational abilities, and a deep understanding of the entertainment industry.

Job Requirements

To excel in the role of Operations Stores Supervisor in the Karaoke industry, candidates must possess a bachelor’s degree in business administration or a related field. They should have at least 5 years of experience in a managerial position, preferably in the entertainment or hospitality industry. Strong communication and interpersonal skills are essential, as the Operations Manager will be responsible for managing a diverse team and interacting with customers. Additionally, candidates should have a solid understanding of financial management, marketing strategies, and event planning.

Responsibilities:

• Manage and maintain accurate records, files, and documents (e.g., invoices, purchase orders, and production schedules).
• Handle correspondence such as emails, letters, and phone calls in a timely manner.
• Prepare reports, presentations, and other documents for management.
• Ensure smooth day-to-day office operations, including supply inventory and equipment maintenance.
• Liaise with internal departments such as production, logistics, and quality control to coordinate workflows.
• Support HR-related tasks such as maintaining employee attendance records, scheduling interviews, and onboarding new staff.
• Ensure all company documents comply with regulatory and food safety standards (e.g., SFA, HACCP, and ISO certifications).
• Maintain documentation for audits and inspections, including production records and quality assurance files.
• Assist in the preparation of necessary licenses and certifications required by the food manufacturing industry.
• Monitor production schedules and ensure timely updates to relevant departments.
• Assist in planning and tracking shipments, inventory levels, and procurement of raw materials.
• Handle purchase requisitions and coordinate with suppliers for timely deliveries.
• Handle inquiries from customers and vendors, ensuring excellent service standards.
• Coordinate with suppliers to resolve issues related to orders, payments, or delivery schedules.
• Identify and implement process improvements to enhance administrative efficiency.
• Develop standard operating procedures (SOPs) for administrative tasks.

Requirements:

• At least 2 years of administrative experience, preferably in a food manufacturing or production environment.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and administrative software.
• Knowledge of regulatory standards in food manufacturing (e.g., food safety and hygiene standards).
• Excellent communication skills, both verbal and written.
• Problem-solving mindset with attention to detail.
• Personal Attributes:
• Ability to work independently and as part of a team.
• High integrity and professionalism in handling confidential information.

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Requirements

· Proven experience as Supervisor or similar role

· More than 5 years of work experience

· Organizational and leadership abilities

· Communication and interpersonal skills

· Proficient in Microsoft Office

· Self-motivated with a results-driven approach

· Problem-solving skills

· Good supervisory skills and ability to manage roster

· Must work on weekends/PH.

· Good interpersonal and communications skills

· Passionate about people management

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Job Duties & Responsibilities

· Submit Trip form to superior on daily basis

· Observe and report equipment or mechanical failures immediately

· Manage routes and routines so they proceed in the most efficient way possible

· Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management

· Maintain Prime Mover in good working condition

· Comply with all LTA and in-house regulations and rules

· Ensure proper documentation

· Responsible for vehicles’ cleaning and maintenance

· At least 7 years driving experience

· Overtime required when necessary

· Good driving record

· Willing to work overtime and on flexible working hours

· High sense of punctuality, responsibility, politeness and no other bad habits

Requirement: :

1. Office Hour - 8:30am to 5:30pm

2. Proficient in Microsoft and Auto-Cad Sofware.

3. At least 4 Years of working experience and have experience in the related field is required for this position.

4. Candidate must possess at least education Diploma / Secondary in any field.

5. Able to communicate in written and verbal for English and Chinese

6. Must have the Workplace Safety Health Officer Cert .

Job Description :

1. Analyse data on Workplace Safety and Health (WSH) performance, conditions and practices.

2. Carry out WSH compliance inspections.

3. Clarify WSH programme requirements to employees of other departments.

4. Coach team members on how to conduct routine checks on work activities.

5. Conduct WSH incident and accident investigations.

6. Conduct document reviews of Workplace Safety and Health Management System (WSHMS) reports.

7. Coordinate Emergency Preparedness and Response Plan (EPRP) drills and the maintenance of emergency response equipment.

8. Coordinate WSH programme initiatives.

9. Develop and deliver safety briefings.

10. Evaluate WSH non-compliance, unsafe work conditions and practices to identify WSH performance gaps.

11. Evaluate impact of health hazards to employees' safety and prioritise issues based on severity.

12. Highlight barriers in complying with WSH policy and procedure.

13. Identify areas for improvement in the WSHMS.

14. Implement Emergency Preparedness and Response Plan (EPRP) and communicate it to stakeholders.

15. Implement Workplace Safety and Health Management System (WSHMS) and Risk Management (RM) plans within scope of own work.

16. Maintain WSHMS documentation.

17. Monitor the implementation progress of recommended WSHMS improvements.

18. Propose corrective and preventive measures to address root cause of incident.

19. Review investigation findings to identify causes of incidents and accidents.

20. Support Workplace Safety and Health (WSH) policy and procedure implementation.

Responsibilities

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Ensure compliance with sanitation and safety regulations

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Requirements and skills

More than 5 years of work experience

Proven customer service experience as a manager

Strong leadership, motivational and people skills

Acute management skills

Location: Singapore

Job Description:

We are looking for an Order Fulfilment Specialist to keep a close eye on order tracking and ensure that our stock meets all technical specifications and quality standards.

Part-time/full-time options can be discussed.

Key Responsibilities:

• Maintain and monitor order tracking sheet to ensure orders will not be delayed.
• QC items in each order according to tech sheet and prepare necessary paperwork for installation.
• Preparation of order sheets, and assist Sales Support Specialist with scheduling/customer support when required.

Qualifications:

• Education: Does not matter to us.
• Experience: Proven experience in order tracking, sales support, customer service, or a similar role.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Language: Proficiency in English is required; additional language skills are a plus.
• Personal Traits: Well organized with good communication skills.

Salary Range: $1,500 - $3,500 monthly, commensurates with experience and size of scope.

★Assertive and insightful, and possesses strong business acumen that enables him/her to seek out new growth opportunities.

★ Able to keeps abreast of market trends, industry events, competitors and clients' needs in order to pursue growth opportunities.

★Able to respond quickly to improve the effectiveness of current plans to ensure success in a competitive and global market place.

★Able to spearheads business growth through expanding current businesses and exploring new markets and opportunities.

★Able to leads all business development efforts within the organisation, including the development and implementation of business development strategies and activities