The Modern Work Channel GBB team is responsible for strengthening our Microsoft channel with the introduction and commercialization of new Modern Work business opportunities.   As a Channel GBB you will build and develop the partner channel in a select market or with a set of select partners business.  You will be responsible for co-sell activities with these partners to the point of maturity and mainstreaming into our scale partner organizations (GPS).  You will also be responsible for developing new partner types as defined by the strategy and marketing teams for this workload.
- Responsible for channel build and expansion in Asia, initially focused on the Japan market supporting Microsoft 365 platform, including Copoilot for Microsoft 365, Viva, and other Teams workloads.
- Engage and activate Hero Partners through sell-with motion and top deal execution
- Develop and land graduation plan with GPS for incubation products and partners
- Represent voice of field input into New Partner channel execution plans representing your area
- Deliver executive level monthly review of the business focused on insights, outlooks and revenue/deal/co-sell motion performance

Qualifications

Required/Minimum Qualifications
- 9+ years technology-related sales or account management experience
- OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years technology-related sales or account management experience.


Additional or Preferred Qualifications
- 12+ years technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND 10+ years technology-related sales or account management experience
- OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 8+ years technology-related sales or account management experience
- 10+ years of related partner channel sales experience.

Knowledge, Skills, Abilities
- Business Acumen
- Business Knowledge
- Business Relationship Management
- Challenger Mindset
- Change Management
- Competitor Intelligence
- Conflict Resolution
- Consultative Selling
- Creativity
- Decision Making
- English Language Proficiency
- Executive Relationships
- Financial Analysis
- Forecasting
- Microsoft Product Knowledge
- Microsoft Services
- Negotiation
- Opportunity/Deal Orchestration
- Oral Communication
- Presentations
- Problem Solving
- Sales Strategy
- Sell-With Partners
- Social Selling
- Storytelling
- Technical Communication
- Technical Sales
- Technical Solutions
- Technology Industry Knowledge
- Trusted Technical Advisor
- Written Communication

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

· Bachelor’s Degree or equivalent

· Serves as a single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues

· Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards

· Conducts necessary analyses to address client needs

· Communicates resolutions to clients

· Responsible in providing a professional & high quality inbound and outbound phone support on Bank’s products & services for prospective & existing Business Banking clients.

This position will provide significant support to the APAC Development Director, particularly in the areas of projects relating to developing franchise sales pipeline to support consistent Net Restaurant Growth (NRG) throughout the year. This role will support the lead qualification process, assisting the respective BD/SMO teams across the APAC region. This role will also support Franchise Sales with administrative duties related to franchise sales/development activities. The position will also have a working knowledge of sales databases / pipeline and preparing sales activity reports, as required. This position will assist all aspects of lead generation for the APAC Development Team. Provide support to Development Director via business research and data analysis to support commercial decisions. Maintain relationship with external partners and stakeholders relating to Development team goals, such as media agencies, trade associations, industry partners. This role will also hold ownership of internal Development team processes to support Development Director in keeping track of restaurant opening and closures across the APAC region, and assist in developing strategies to provide targeted support to respective markets.

• FRANCHISE SALES - contacts Leads from information supplied by territories. Obtains franchise applications, disburses Franchise Disclosure Documents (FDD) and collects associated receipts for file. Issues franchise numbers.
• FRANCHISEE ONBOARDING SUPPORT - To work with stakeholders from respective APAC markets (e.g. Franchise Services Team, Coordinators) to support the franchisee onboarding process, by overseeing documentation processes required and providing necessary troubleshooting to successfully onboard franchisees into the franchise system.
• DEVELOPMENT ANALYSIS - Conduct desktop research and data analysis using both internal and external tools to support APAC Development Director in areas such as: gathering background information of a prospective market/partner, reviewing business performance of existing regional Development Agents or Franchisees, conducting analysis on the effectiveness of restaurant locations/formats. To also provide these findings to support Master Franchise / GTM efforts.
• INTERNAL REPORTING AND PROCESSES MANAGEMENT - Keep track of Subway Development team's key KPI for the entire APAC region, and to flag out individual markets that might require additional support or resources in order to meet yearly development targets.
• DEVELOPMENT - Nurture relationships with existing franchisees and support their new store development plans. Act as brand ambassador for the company. On-going personal development through continuous learning (CFE). Support development team as needed with other projects as part of organization growth.
• LEGAL - To work with Subway legal team for routine performance review of DA and MFA against contractual performance targets, and to facilitate contractual enforcement efforts as necessary
• DIGITAL MARKETING - To conceptualize and run digital franchisee recruitment campaigns across APAC markets to drive franchise sales and ensure consistent pipeline of New Restaurant Opening (NRO), contributing directly to maintaining strong Net Restaurant Growth (NRG)

Skills, Abilities, Qualification and Experience

• At least a functional understanding of software programs required to perform the above responsibilities: Microsoft Office, including Outlook, Excel, PowerPoint, OneNote and Sharepoint, as well as Dropbox, Tableau, Salesforce, etc. Additional training to improve familiarity with these softwares will be arranged as required.
• Tertiary level Qualification. Working knowledge of current industry sales management practices, approaches, tools, resources and skill sets vital to all aspects of Franchise Development.
• Experience in managing one-on-one and small groups.
• High degree of detail orientation and ability to work within time constraints. Must have strong organizational skills, multi-tasking skills, possess attention to detail, and should be able to work in a fast paced environment. Must be able to adapt to different situations and personalities, while maintaining a degree of personal integrity, utilizing problem solving skills.
• Must be able to work well independently to complete projects in a timely manner. Must also be able to be able to work well with others on team project.
• Willingness to travel if/when necessary.

3-5 yrs experience in similar or relative industry

Salary: Basic $2,700 - $4,000 + VB

Time: Monday - Friday (8.30am - 5.30pm), alternate Saturday (8.30am - 12.30pm)

Location: Tuas Avenue 18

Responsibilities:

• Diagnose and troubleshoot electronic components and systems to identify issues and determine appropriate solutions.
• Perform repairs on electronic equipment, including soldering, component replacement, and circuit board repair.
• Collaborate with cross-functional teams to understand and address electronic component issues in a timely manner.
• Utilize testing equipment and diagnostic tools to assess the performance and functionality of electronic systems.
• Keep accurate records of repairs, maintenance activities, and equipment specifications.
• Collaborate with suppliers to source replacement components and maintain an inventory of spare parts.
• Ensure compliance with safety standards and regulations in all repair activities.

Requirements:

• Diploma (Electrical & Electronics Engineering / Automotive Technology) & equivalent.
• Proven experience in electronic component troubleshooting and repair.
• Strong understanding of electronic circuits, microcontrollers, and semiconductor devices.
• Solid knowledge of soldering techniques and proficiency in reading and interpreting circuit diagrams.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.

Responsibilities:

• Handle the warehouse on stock fulfilment and inventory related issues.
• Keeping track of all incoming and out-going stocks.
• Picking & Packing the right PC hardware for delivery.
• Ensure PC components are drawn for assembly of international orders from regional customers.
• Arrange shipment and delivery.
• Update International teams on order progress and status.
• Track and ensure timelines on orders are met.
• Able to carry heavy loads, when required.
• Work closely with our logistics team as a team player.
• Any other ad-hoc duties as assigned by his/her immediate superior and/or manager.

Requirements:

• Entry level or Nitec or Polytechnic
• Organized Individual who is also a team player.
• Familiar with PC components. Passion for custom PCs.
• Experience in shipping and logistics a plus.
• Training will be provided.

Working hours: 5-days work week (4 weekdays + 1 Saturday, From 11am-8pm

Job Description

• Responsible for preparation of quotations
• Process order, follow up until project closing
• Experience in contract management
• Calculate and consolidate monthly usage billing amount
• Data Entry Task
• Any other ad-hoc support duties as assigned

Requirement

• 1 to 2 yerars of sales support/coordinator experience
• Strong organisational and multitasking skills
• Proficiency in microsoft office applications
• Meticulous, self-driven with strong follow-up skills
• Diploma/Degree holder

• Willing to work in Jurong Island
• Monday to Friday from 8.30am to 5.15pm
• Company pickup transport provided at Outram Park and Jurong East MRT station
• fresh graduates with no experience are also welcomed to apply
• Fixed allowance up to $360 (transport and site)
• Must be able to work overtime when required

The Challenges:

• To perform routine analysis of polymer testing & wet chemistry analysis.
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures.
• To perform instruments’ calibrations, maintenance, and troubleshooting.
• To perform housekeeping and maintain the cleanliness in the laboratory.
• To perform inventory check & improvement idea in the lab.
• To assist superiors with non – routine study samples and any other task assigned

What it Takes:

• Diploma in Chemical Process Technology / Chemical Engineering.
• Preferred candidates with min. 1 year of relevant working experience in the Laboratory fields (chemical / pharmaceutical industry)
• Hands-on experience in operating laboratory equipment such as injection molding & gas chromatography will be an added advantage
• Team player, good integrity and willingness to learn as training will be provided

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Sarah

Reg No: R2198293

EA License No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you

Job Information:

• Contract Period: 1 Apr 2024 to 30 Sep 2024 (Maternity Cover)
• Working Hours: Mon to Fri (office hours)
• Location: Clementi

Responsibilities:

• Reports To: Lead, Regional Marketing
• Liaise with media agencies for Myanmar, Philippines and Thailand to execute campaigns according to plan, working closely with the Lead. Convey reports generated by the agencies and manage dissemination of marketing collateral created for respective markets.
• Assist in converting developed marketing messages for assigned markets into collaterals as required. Liaise with agency, media houses & vendors in the development and management of advertisements and marketing collaterals for the assigned markets.
• Support marketing events, projects and recruitment outreach as required.
• Collaborate and manage communications and approvals with key stakeholders.
• Monitor the effectiveness of marketing campaigns against key performance indicators and share regular updates with the Lead.

Requirements:

• Degree in marketing, communications or business with at least 3 years of relevant work experience
• Prior experience in marketing and advertising is preferred
• Strong proficiency in Microsoft Office applications and digital media
• Prior experience in media/marketing/digital agency would be an added advantage
• Excellent analytical, interpersonal, and communication skills
• Ability to multitask, and conducts self in an organised manner in a fast-paced environment. Detail oriented and meticulous.
• Strong communicator with excellent written and verbal communication skills

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.https://go.persolkelly.com/job/apply/4819

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

About the Company

My client is a market leader within their industry. They are a leading port group and trusted partner to cargo stakeholders. With huge flagship operations in Singapore and Antwerp, their global network encompasses over 50 locations worldwide. The group’s portfolio comprises over 60 deepsea, rail and inland terminals, as well as affiliated businesses in distriparks, warehouses and marine services. With their huge expansion and growth, they are currently looking for a dynamic and passionate Talent Acquisition Manager to join their ranks.

About the job

As the Manager in Talent Acquisition, you will be responsible for hiring the right talent, and developing and implementing effective strategies to enhance performance and talent development within the organization

• Managing the full life-cycle of recruitment, which includes sourcing, assessing and hiring quality talent to meet organization’s business needs
• Managing and leading processes relating to the recruitment cycle, which encompasses executing sourcing strategies, collaborating with various businesses and stakeholders to determine talent needs
• Liaise and work closely with hiring managers to identify hiring needs
• Assists in conducting candidate assessment and interviews, as well as onboarding & offboarding processes
• Partner with business units to meet the manpower needs
• Build and maintain network of potential candidates through proactive market research
• Recommend and implement improvements to enhance the overall recruiting process
• Establish and maintain favorable relationships with stakeholders and vendors, to scale up the talent community
• Review and streamline acquisition process and methods including digitization projects
• Works closely with institute of higher learning (IHLs) for campus outreach events and recruitment drives
• Acts as the talent advisor to promote and advocate best recruitment practices and experience

About the team

Reporting to the Senior Resourcing Manager directly, you will play an integral role in driving and implementing effective talent acquisition strategies to attract the right talent, ensuring that succession and growth plans are in line with the company’s culture and values. You will manage a team of coordinators to support the various stakeholders.

Skills & Qualifications Required

To be a successful candidate, you should possess at least a Bachelor Degree, within areas of Human Resources, or related disciplines, with at least 8-10 years of relevant experience in Talent Acquisition with proven track records, preferably from related industries. Ideally, one should be proficient in recruitment strategies, with an excellent understanding of labor law and statutory requirements and the ability to influence stakeholders at all levels of business.

To apply online, please use the “apply” function, alternatively, you may contact Gwendelyn at 6510 1350.

(EA: 94C3609/ R2198474)

Be the difference.

If making a difference matters to you, then you matter to us.

We are now looking for an Senior Customer Success Specialist; you will act as a strategic partner to our TeamMate customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful customers. In this role, you will initially report to the General Manager, TeamMate Asia Pacific.

TeamMate software is used by audit professionals all over the world and is recognized as the award-winning audit management system that increases the efficiency and productivity of the entire internal audit process, including: risk assessment, planning, scheduling, execution, review, report generation, trend analysis, audit committee reporting and storage.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working, working from home 3 days/week).

ABOUT THE ROLE

• Responsible to reach out to customers proactively off renewal cycle to understand customers’ situation, and help them solve challenges, directly or by channeling their request to Support & PS teams
• Back up retention teams in peak periods or when coverage is needed
• Provide inputs for the creation of a customer health index, they need to understand risk of churn, and share with account manager and retention teams
• Work with Sales, Professional Services, Product & Support colleagues to address customer needs and ensure best practice product utilization.
• Position as a key point of escalation for designated accounts, to ensure TM can react and evolve to changing customer requirements.
• Understand customer requests that require product updates, qualify them and channel them appropriately to the Product Management team
• Share with TM customers the product / company / market messaging designed by our Marketing team
• Passionate about our customers’ experience, you will build and maintain that experience for all customers in your portfolio.
• Become an expert on our product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points.
• Drive awareness of regional user groups and speaking opportunities at Customer Appreciation Events
• Use customer management tools to track customer communication, issues and metrics.
• Drive close collaboration with implementation partner and Professional Services;
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customer’s growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
• Drive high overall customer NPS rates
• Contribute to the future development of the Customer Success initiatives and strategy.
• Managing Customer Relationships: Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts in (demand generation, onboarding and/or customer success focused).
• Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
• Attend key design review sessions, review project milestones, attend key project management sessions.
• Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline.
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customers’ growth, satisfaction, or renewal.
• Engage customers in user groups, focus groups and annual conferences

ABOUT YOU

• Bachelor's Degree in business, sales, marketing, or related field
• 5 years of account management experience in software
• Strong computer literacy, experienced with SalesForce.com and MS Office Suite
• Experience making outbound phone calls to existing clients, identifying their needs quickly and then providing a value proposition
• Experience with CRM tools i.e. SalesForce.com
• Working within a multi-division organization with various sales and marketing channels
• Working in or with products/services related to software industry preferred • Understanding of enterprise and public sector relationships a plus
• Experience working independently
• Demonstrated proficiency with MS Office Suite (Word, Excel, PowerPoint and Outlook) & presentation tools
• Excellent oral, written and interpersonal skills, including the ability to explain technical concepts in non-technical terms and ability to work well with sales Consultants
• Ability to create documentation that is complete and accurate
• Ability to work with others to learn about products and processes
• Ability to be proactive in asking questions and getting questions answered
• Able to prioritize and work on multiple projects simultaneously
• Attention to detail
• Strong customer service and sales skills
• Ability to organize and prioritize assignments
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Products (PowerPoint, Outlook, Excel, Word)
• Fluent in English; other Asian languages a plus
• Some travel may be required across the region

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Responsibilities:

• Perform customers’ orders processing and arrange for shipment
• Providing sales support, pricing support as well as assisting in sales campaigns to maximize sales profitability
• Maintain good customer relationships, including going for customer visit if necessary
• Prepare weekly sales reports and managing monthly orders and sales
• Conduct market trend analysis and competitors analysis for market competitiveness
• Review on competitors’ sales operations, strategies, and proposal for improvement measures
• Responsible for invoice/ billing matters and payment follow-up
• Perform other ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree or Diploma in any related discipline.
• At least 1 - 3 years of sales support or inside sales experience
• Willingness to travel if required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.