Job Descriptions

• Supports pre-registration activities including referral/authorization, insurance and demographics verification, patient financial liability estimation and financial counseling on behalf of both hospital and physician practice internal clients.
• Provides a positive, rewarding and service oriented work environment, leading and supporting high quality patient centered service, an exceedingly competent and engaged staff, and the achievement of fiscal, score card and process improvement goals through a centralized support structure.
• Contributes leadership and expertise to support ongoing development of key performance indicators consistent with industry standards and meaningful to the interest of practice, hospital, finance and revenue cycle team members using quality data governance and data collection principles.
• Communicates daily with practice leadership, direct reports, physicians and executive leaders in addition to ongoing goal-oriented messaging with team members.
• Participates with and presents to leadership teams with audiences at times exceeding 100 system representatives. Reports directly to Director

Significant Responsibilities:

• Ensures that a compassionate people-focused perspective is included in all business decisions and that there is an understanding of decision implications.
• Proactively helps to manage the workforce, supporting direct reports that include Managers, Supervisors and Team Leaders.
• Challenges all levels of leadership when appropriate using knowledge of the workforce population and regulations.
• Anticipates conflicts, plans accordingly and persists in spite of resistance.
• Monitors and implements support to new and expanded health care service volumes and performance improvement initiatives in partnership with other organizations
• Enhances the success of access and revenue cycle projects by thoroughly understanding and articulating the benefits of initiatives to leadership and staff, and employing effective change management strategies.
• Actively contributes expertise to organization-wide financial stewardship and patient transparency efforts.
• Develops, defines and leads projects supporting growth of consistent, centralized and remote-worker models of pre-registration, referral/authorization and scheduling activities on behalf of entire service area and in coordination with both physician practice and hospital stakeholders.
• Uses systems thinking to recognize issues, synthesize, analyze, problem solve, evaluate, and participate in decision-making and formulate breakthrough strategies and business plans for improvement and growth.
• Provides business resource plans including analyzing and planning for resourcing, defining resource requirements and the management of individual performance and rewards recommendations.

Requirements

• Min Degree in any field
• Min of 3-5 years of experience in a healthcare setting
• Relevant experience will be an advantage
• Excellent communication skills is a must
• Good management skills of team

Interested candidates please send a copy of your resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

1. Manage ICT Infrastructure services in meeting Service Level Agreement and IT Security Standards and Policies.
2. Manage ICT Infrastructure Incidents to ensure they are resolved within the Service Level Agreement and develop mitigation measures to avoid having re-occurrence of incidents.
3. Develop guidelines, processes and procedures to continuously improve incidents management, escalation and system monitoring.
4. Manage ICT Infrastructure contracts and operating budget in meeting the agreed budget utilisation.
5. Provide ICT Infrastructure support and services in all stages of application deployment, testing and production.
6. Deliver ICT Infrastructure services in meeting business needs, within agreed budget, duration and quality.
7. Design and implement technical solutions, proof-of-concept, and pilots, ensuring the system complies with ICT Security Standards.
8. Work closely with solutions architects, application and operations teams to ensure smooth delivery of technical solutions and meets requirements for high availability, resiliency, scalabilities and security.

Requirements

• Possess Bachelor's Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Certifications with Cloud Service Providers. (e.g. AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect) would be an advantage
• Min 3 years relevant experience with using Cloud Service Providers, preferable with AWS experiences.
• Infrastructure as Code. (e.g. Terraform, Cloud Formation)
• Experience with continuous integration and continuous delivery.
• Familiar with Security/InfoSec practices.
• Self-motivated with a positive mindset.
• Good team player.
• Resourceful and able to work out innovative solutions using new technologies.

* This is a 2 years contract(renewable) position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Position Summary

As the Affordability Programs Assistant Manager, Mobile Experience Business, you will be responsible for supporting the growth of Samsung’s Smartphones, Tablets, Wearables, and Mobile Accessories businesses across the Southeast Asia and Oceania region.

Samsung’s Southeast Asia and Oceania Regional Headquarters manages 8 subsidiaries that represent billions in annual sales. From our flagship smartphones to our wearables, Samsung consistently delivers cutting-edge innovation to delight and inspire consumers across the region.

Affordability platforms and programs are increasingly important to mobile consumers and consumer financing has been a critical area to address these needs.

As the Affordability Programs Assistant Manager for the Mobile Experience business, you will work closely with subsidiary teams and external partners to manage Samsung’s efforts to build consumer affordability platforms and programs to support business growth across the region.

This will include facilitating partnership proposals, project managing IT platform integration, and guiding go-to-market launch strategy.

Roles & Responsibilities

· Regional project management of Samsung’s internal financing platform, including:

- platform enhancement and IT development;

- retail rollout and execution across diverse retail channels (online and offline);

- commercial offer structuring and refinement;

- managing technical and financial performance against key metrics

· Collaborating internally with cross-functional regional teams and local subsidiaries to enhance and manage platform performance in focus markets

· Guiding go-to-market strategy, launch preparations, and program launch in new markets as needed

· Facilitating new finance partner recruitment, proposals, selection, and negotiations

· Supporting ongoing competitive landscape analysis, and monitoring local industry and regulatory trends

· Overseeing project budget and coordinating subsidiary program investments

· Supporting development of program enhancements, such as new products and service integrations (e.g. tablets, wearables, trade-ins)

· Monitoring and reporting on program-specific progress, performance, and overall achievement against business KPIs

· Providing regular progress reports to RHQ and HQ leadership

· Support regional marketing programs and PR as needed

Requirements

· 5-7 years of project management experience in a B2C business, ideally in a regional role

· Expertise in consumer financing / micro-financing preferred (e.g. BNPL or microfinancing programs); fintech and consumer banking experience also relevant

· Solid understanding of microfinancing programs, loan products and solutions, and corresponding financing partner commercial structures

· Strong project management capabilities are required

· Experience in working closely with internal cross-functional teams and external partners (role will involve working with business teams, financiers, and technical teams)

· Experience coordinating product launches and go-to-market programs is ideal

· Experience working in Southeast Asia markets preferred

· Team player with good stakeholder management and collaborative approach

· Result-oriented and resourceful with the ability to work in a fast-paced environment

· Good communication skills, both written and verbal

· Proficient in MS Excel analysis, including pivot tables

Roles and Responsibilities

• Be part of the development core for one of the 6 pillars in the Digital Transformation Development team
• Produce initial development ideas, perform PoC and deploy the product in GCP under Agile framework
• Maintain and propose new ideas to enhance team practice in product development, including GitHub/Jira/Confluence usage
• Assist in creating data mart from data warehouse in GCP environment whenever necessary
• Set up ETL job and maintain data accuracy with good knowledge of data structure/data latency whenever necessary
• Nurture and provide guidance to junior staff members in the team, building up a solid support force for data science-related product development
• Keep track of latest development of projects and provide timely reporting to the management and comprehensive review/planning on a regular basis
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Bachelor or above in Data Science, Analytics,Mathematics
• Minimum 4 years' experience in SaaS product development preferred; shipping knowledge would be advantageous
• Excellent communication skills, with the ability to present complex analysis to a non-technical audience
• Proficiency in Python/SQL, as well as Cloud platforms (GCP preferred)/ Google Suite (Apps Script is a plus)/ GitHub/Jira/Scrum framework
• Good knowledge of data engineering that covers data governance, database architectures and data pipelines
• Good knowledge of mathematics/statistics/computer science/machine learning
• Strong problem solving and risk analysis skills to analyse internal system data, as well as the forecast system background data
• Ability to review complex information, perform comparative analysis, and make recommendations based on findings
• Ability to perform BI analytics to present insightful messages with follow-up actions
• Highly self-motivated and able to work independently
• Experience in MLDevOps on Cloud is a plus

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

What you’ll do

• Manage clinical quality reporting staff through end-to-end clinical quality data ingestion/exchange, storage/maintenance, security, project management, strategic planning, reporting, and analyses.
• Oversee quality and integrity of processes, data, and systems by serving as a subject matter expert on health information technology systems.
• Develop, maintain, and govern an accurate and complete directory of available clinical quality data, resources, reports, dashboards, and analyses.
• Collaborate across the organization to monitor and maintain the plan’s compliance with MOH standards and alternative payment model contractual arrangements.
• Develop and maintain strong collaborative relationships with providers, MOH, health information networks, vendors, and internal population health stakeholders to ensure health data is accurate and complete and outcomes are met related to quality.
• Responsible for team that conducts in-depth analyses to identify gaps in care across all lines of business to assist care coordinators in provider and member outreach for quality improvement.
• Collaborate with auditor, vendors, senior management, ITS, quality management, and other relevant stakeholders to plan for and ensure timely availability of data needed for audits, reports, applications, organizational metrics, and planning.
• Oversee training, processes, and access related to patient records, supplemental data, measures, supporting applications, and educational materials.
• Provide continuous monitoring and goal setting for clinical quality measures and supplemental data to assist in population health initiatives and improved quality metric performance.
• Participate in regular quality meetings with organizational leadership to evaluate metrics and identify and remove barriers to improving quality metrics across all lines of business.

What you need

• Min Bachelor’s degree with major in health informatics, health administration, public health, business administration or related field.
• Requires proven leadership skills and experience.

Bonus if you have

• Post-graduate degree in health informatics, health administration, public health, public administration, or related field.
• Previous project management experience.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Scope:

- Oversees budget for the clinic to ensure company goals are being met, monitors clinic expenditures, and performs daily financial management tasks.

- Engages in leadership meetings with Regional Management to present key practice metrics for strategic business planning

- Implement clinic operations SOPs to ensure the clinic is compliant with company metrics and goals

- Be the main focal point to bridge communication between the various external and internal counterparts (e.g. group departments, doctors and clinic staff) to ensure all business requirements are aligned and met

- Deliver patient care, including administering medications, monitoring conditions, and assisting with IVF and other fertility-related procedures.

- Educate patients and their families on treatment plans, procedures, medications, and post-treatment care.

- Coordinate patient care by scheduling appointments, conducting assessments, and preparing patients for procedures.

- Maintain accurate and detailed patient records, ensuring timely completion of documentation.

- Collaborate with physicians, embryologists, and other healthcare professionals to provide comprehensive care.

- Monitor and manage patient responses to treatment, addressing complications or concerns promptly.

- Ensure compliance with healthcare regulations and clinic policies, maintaining high standards of patient safety and confidentiality

- Engage in continuous professional development and training to stay updated on advancements in fertility treatments and nursing practices.

- Support clinic operations, including inventory management, equipment maintenance, and quality assurance activities.

- Train and mentor junior IVF nurses, providing guidance and support to enhance their clinical skills and professional development.

- Ensure all preventive maintenance of the machines are up to date and all medications and consumables are within the par level.

- Ensure that medications are administered in accordance with guidelines, policies and procedures.

- Manage patient case notes, including maintenance of a current and accurate filing system.

- Ensure a high standard of medical care and service delivery are provided and maintained

Requirements:

• Min. Diploma / Degree in Nursing
• Singapore Nursing Board registered

Interested candidates kindly send in your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Projection of manpower establishment and review of hiring requests. Partner with the Talent Acquisition team to pre-plan forward hiring for projected attrition.
• Provide advisory support on issues relating to performance management and people management.
• Communicate and advise on HR policies and implement management practices that align with policies and comply to regulations and regularly review and improve on workflow processes & procedures.
• Conduct exit interviews to establish and find out issues relating to staff retention and satisfaction.
• Manage annual/bi-annual mass renewal of practicing certificates for all existing Allied Health Professionals/Pharmacists.
• Prepare reports for supporting departments/overall JHC departments (as assigned)
• Manage all HR operational matters relating to the assigned division/ departments, with support from Shared Services (where applicable).
• Compensation & Benefits
• Partner with the Performance & Reward team to coordinate the promotion exercise and annual appraisal exercises and work closely with the line to review promotion recommendations.
• Address staff queries on compensation matters, with support from the Performance & Reward team.
• Talent Management, Succession Planning & Employee Development
• Partner with Talent Management Specialists and Allied Health HODs in annual talent identification and succession planning exercises and work together on development posting opportunities for identified talents and potential successors.
• Employee Relations, Engagement & Change Management
• Provide advisory support on staff disciplinary or grievance handling including secretariat support for the investigations.
• Support in providing recommendations of interventions to improve employee engagement.
• Partner HODs to provide advice and guidance in the Master Service Agreement for staff secondment and work out the secondment terms and charges for agreement signing.
• Coordinate meetings and preparation of agenda and minutes of meetings.
• Support Annual Budget Planning exercise& submission of accruals.
• Contribute to OJT learning through the sharing of good practices.
• Any other projects assigned.

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Assist in planning and conducting internal audits to assess the effectiveness of risk management, control, and governance processes. Ensure audits are completed on time and within budget.
• Ensure compliance with relevant laws, regulations, and internal policies. Monitor the implementation of corrective actions in response to audit findings.
• Support the identification, assessment, and prioritization of risks within the organization.
• Develop clear and concise audit reports detailing observations, risks, and recommended improvements.

Requirements :

• Diploma in Business Administration or equivalent
• At least 2 years of experience in internal audit, risk management, or compliance.
• Critical thinking and decision-making abilities.
• Strong attention to detail and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Design and develop ATE (Automated Test Equipment) programs for new products, covering both production and characterization testing.
• Engage in hands-on testing debugging, conduct RMA analysis, and enhance testing solutions for both hardware and software.
• Develop a test plan for the product, including scheduling, resource needs, and overseeing project tracking and execution.

Requirements:

• Degree in Electrical/Electronics Engineering
• At least 3 years of leadership experience in ATE test program development.
• Proficient in C++/ VB, ATE testers and Chroma.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Oversee the day-to-day operations and ensure smooth daily operations of the outlet.
• Work closely with the Executive Director and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the outlet’s revenue.
• To be actively involved in the advertising and marketing of the outlet, and to work closely with the JR Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following: Managing, supervising and directing the prompt, efficient and friendly serving of all food and beverages, assist servers, cashiers and host staff in their job duties when necessary, acting as a liaison between kitchen and front of house employees / operations, communicating effectively, giving clear direction, support, timely feedback and recognition of performance.
• Working quickly and independently to deal with customer complaints when necessary, ensuring proper follow-up with the relevant managers.
• Answer customers’ questions and provide information on procedures as well as policies.
• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Handle table reservations.
• Greet all customers by name warmly, with an appropriate greeting and direct customers to table.
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders: Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, and communicate specific customer needs to chefs.
• Maintain proper dining experience: Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to customers.
• To comply with grooming and appearance standards at all times.
• Adhere to grooming standards consistently.
• Always wear a smile.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Identify relevant training required (e.g. product knowledge, up-selling, suggestive selling skills, etc.) Exercise effective staff management (i.e. staff hiring, termination, transfer, promotion) with approval from Management.
• Observe staff individual performance, grooming, punctuality and perform staff appraisals and disciplinary actions (if required).
• Manage the recruitment, training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in Head Office.
• Work closely with the respective outlet Management and Banqueting team.

Responsibility

· Management of daily operations of HR personnel administrative matters

· Responsible for the delivery of efficient and accurate HR Admin processes

· Collecting, storing and managing important documentation in both electronic and hard copy format

· Preparation of employee documentation inclusive but not limited to employment contracts, employee settlement and offers of employment

· Tracking all matters pertaining to employee’s salary

· Enforcing compliance with HR policies, procedures and processes

· Maintaining up-to-date procedure manuals for all HR Administration duties

· Up-to-date on all government/employment act clauses and relay the necessary to staff

· Liaison with finance dept for salary & grant related matters

· Implementation of best HR practices

· Selection & recruitment including advertisement & interview

· Onboarding & induction for new employees

· Oversee and record appraisal and training needs

· Ensuring HR database is consistent and accurately reflected eg leave, contractual amendments etc

Qualification

· Degree in HR, Labor laws, Public Administration, Business Administration or related fields

· At least 3 years’ experience

· Strong written & verbal communication skills

· Competent in Microsoft Office

· Can multitask and have the ability to prioritize multiple tasks

· Can work independently or under minimal supervision

We are looking for an experienced and motivated IT Account Manager to join our dynamic team. The primary responsibility of this role is to drive the sales of our cutting-edge AI Voice, Voice Recording, and Telephony solutions. As an IT Account Manager, you will be tasked with building and maintaining strong client relationships, understanding their needs, and providing tailored solutions to help them achieve their business goals.

Key Responsibilities:

• Develop and execute sales strategies to meet or exceed sales targets for AI Voice, Voice Recording, and Telephony solutions.
• Identify new business opportunities and proactively seek new clients.
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
• Understand clients' business needs and technical requirements to provide effective solutions.
• Conduct product demonstrations and presentations to showcase the benefits of our AI Voice and Telephony solutions.
• Collaborate with the technical team to ensure successful implementation and integration of solutions.
• Provide ongoing support and training to clients to maximize their use of our products.
• Stay up-to-date with industry trends and competitive products to effectively position our solutions in the market.
• Prepare and deliver accurate sales forecasts and reports to management.

Requirements:

• Well Versed in Information Technology, Business, or a related field.
• Fresh Graduates are welcome too
• Strong understanding of AI Voice, Voice Recording, and Telephony technologies.
• Excellent communication and interpersonal skills with the ability to build strong client relationships.
• Demonstrated ability to achieve and exceed sales targets.
• Strong problem-solving skills and the ability to think critically and strategically.
• Self-motivated and goal-oriented with a proactive approach to sales.
• Ability to work independently and as part of a team.
• Knowledge of office software application and sales processes.
• Willingness to travel as needed to meet with clients.

Benefits:

• Competitive salary and commission structure.
• Comprehensive health and wellness benefits.
• Opportunities for professional growth and development.
• Dynamic and collaborative work environment.

More than an Studio Manager, I share the philosophy of total wellness and make a difference to the team under me.

As our Studio Manager, you play a crucial role in overseeing our daily operations while working hand in hand with our Branch Manager to achieve our monthly sales targets. We are seeking driven, independent and customer-oriented individuals who have a strong inclination to lead, train and motivate your team to achieve their personal targets. Join us and be part of a dynamic and upbeat team that will value add your learning and growth as an Studio Manager!

Your contributions to our joint success:

• Assist the Area/Branch Manager and manage the day-to-day operations and sales of the outlet
• Accountable for all staff performances and training (e.g. Customer Service, Sales, etc.)
• Assist in ensuring proper attendance of all fitness instructors
• Assist in ensuring proper appointment records
• Manage staff training, schedule staff roster & conduct weekly staff meeting
• Ability to motivate all staff

What does it take to be a Studio Manager

• Results and service oriented
• Self-motivated and independent
• Excellent leadership and interpersonal skills
• Willing to work retail hours (5 working days per week)

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities
• Training will be provided

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume, including expected salary. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

JOB SUMMARY

The Marketing Manager leads & oversees the Key Marketing functions of the hotel, restaurant, bar and social spaces. This includes managing the hotel and restaurant brand image, marketing communications, public relations and promotional campaigns. The Marketing Manager also oversees market research on brand awareness, market trends and target consumer landscape to develop successful marketing campaigns and initiatives. This role requires a very focused leader who understands hospitality sales, reservations, food & beverage trends, event planning & execution.

ACCOUNTABILITIES:

1. Manage all marketing aspects for the hotel and restaurant.

2. Overall responsibility for brand management and corporate identity.

3. Works with the General Manager & extended teams to develop a Marketing & Events Plan & that identifies key market niche (s) and segments & defines the focus on these.

4. Develop marketing campaigns that are aligned with brand and strategies.

5. Create data-driven commercial insights and strategies to acquire customers.

6. Develop design ideas for marketing campaigns across traditional, digital and social media platforms.

7. Develop measures to improve effectiveness of future marketing campaigns based on areas of improvement.

8. Develop measures to use market & industry trends to promote products & services to target customers.

9. To manage guest database and CRM, including history, spending trends, preferences.

10. Work with the sales team and F&B team to identify, solicit, influence and convert highly valuable revenue opportunities.

11. Act as on-site contact for the PR agency; take over PR when agency contract ends.

12. Communicate marketing programming, managing the marketing calendar, and working closely with internal stakeholders as needed to execute plans.

13. Maintain effective internal communications to ensure all relevant parties are kept informed of marketing objectives.

14. Creation and publication of all marketing materials, collateral, and online campaign.

15. Monitor and report on effectiveness of marketing communications.

16. Cultivate and extend local partnerships.

17. Collaborate with the Sales team to:

· create & develop special events & sales blitzes to showcase the hotel to potential clients.

· develop & enhance awareness & reputation of the hotel & the brand in the local community.

18. Attend selected market events to promote new business & increase sales and marketing opportunities for the hotel.

19. Responsible for the people management of the marketing team including but not limited to recruitment, performance management and development of the team.

20. Coach and develop team members; inspire and motivate success, effectively manage team and individual performance to achieve success metrics.

21. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Proven track record of at least 8 years of brand marketing, advertising and promotion experience within the hospitality or a related industry of FMCG or Luxury.

· Commercially focused, ability to analyse market data and results driven.

· Confident and dynamic personality.

· Strong creative outlook.

· Strong local knowledge and contacts.

SKILLS:

· Excellent verbal and written communication & Interpersonal skills.

· Excellent time management; high attention to detail.

· Highly motivated individual with a positive attitude.

· Ability to multi-task.

· Proven ability to lead others and positively influence employee behaviour.

· Computer literacy is essential.

The Project Manager need to oversee and manage the entire construction site operations. They ensure that the project runs smoothly, like delivered on time, within budget, and according to design specifications. The role involves managing materials, ensuring site safety, coordinating with subcon and workers, schedules etc.

Key Responsibilities and Activities:
• Plan, organize, and manage day-to-day site activities to meet project objectives.
• Supervise and coordinate the work of subcontractors, labourers, and site personnel.
• Ensure that construction activities adhere to approved designs, schedules, and budgets.
• Monitor the quality of work and ensure compliance with all the specifications.

• Conduct regular site inspections to identify and resolve issues or potential delays.
• Manage the logistics of material delivery and storage, ensuring efficient use of resources.
• Liaise with project stakeholders (clients, engineers, architects) and provide progress updates.
• Ensure health and safety protocols are strictly followed on-site.
• Prepare and submit site progress reports and documentation to the Top management team.

Technical Competencies:
• Knowledge of construction methodologies, materials, and building regulations.
• Ability to interpret and execute construction plans and technical drawings.
• Proficiency in project management software (e.g., MS Project, Primavera).
• Expertise in managing construction schedules, budgets, and resource allocation.

Skills & Knowledge:
• Strong understanding of construction processes, quality control, and safety standards.
• Excellent project management skills, including budgeting, scheduling, and resource management.
• Knowledge of construction contracts, procurement, and subcontractor management.
• Effective problem-solving and conflict resolution abilities.

Formal Education:
• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.

Experience Required:
• 5–10 years of experience in construction site management

• Proven experience in leading site teams, coordinating with stakeholders, and managing construction schedules and budgets.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Key Responsibilities and Activities:
• Plan, organize, and manage day-to-day site activities to meet project objectives.
• Supervise and coordinate the work of subcontractors, labourers, and site personnel.
• Ensure that construction activities adhere to approved designs, schedules, and budgets.
• Monitor the quality of work and ensure compliance with all the specifications.

• Conduct regular site inspections to identify and resolve issues or potential delays.
• Manage the logistics of material delivery and storage, ensuring efficient use of resources.
• Liaise with project stakeholders (clients, engineers, architects) and provide progress updates.
• Ensure health and safety protocols are strictly followed on-site.
• Prepare and submit site progress reports and documentation to the Top management team.

Technical Competencies:
• Knowledge of construction methodologies, materials, and building regulations.
• Ability to interpret and execute construction plans and technical drawings.
• Proficiency in project management software (e.g., MS Project, Primavera).
• Expertise in managing construction schedules, budgets, and resource allocation.

Skills & Knowledge:
• Strong understanding of construction processes, quality control, and safety standards.
• Excellent project management skills, including budgeting, scheduling, and resource management.
• Knowledge of construction contracts, procurement, and subcontractor management.
• Effective problem-solving and conflict resolution abilities.

Formal Education:
• Bachelor’s degree in Civil Engineering, Construction Management, or a related field.

Experience Required:
• 5–10 years of experience in construction site management

• Proven experience in leading site teams, coordinating with stakeholders, and managing construction schedules and budgets.

Job description:

• Source, review, and compare quotations, keep track of tender expenses.
• Find new sub-contractor, liaise with various related parties including customer, consultants, sub-contractor on specification to ensure requirements were met.
• Tabulate tender costing and review it with management.
• Review and compare documents and contracts.
• Conduct meetings with internal and external stakeholders to resolve tendering issues.
• Attend site tender briefing.
• Ensure timely update and issuance of corrigendum and measurements.
• Conduct post tender review.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

We are looking to employ a training manager with outstanding written, verbal and interpersonal communication skills. A training manager is expected to be a strategic thinker with fantastic organizational and time management skills. You will have excellent research skills with the ability to multitask and adapt in a fast-paced environment.

To ensure success, training managers should understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce. Top candidates will be innovative, strong decision-makers and outstanding facilitators of learning and change.

Training Manager Responsibilities:

Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.

Develop individualized and group training programs that address specific business needs.

Develop training manuals that target tangible results.

Implement effective and purposeful training methods.

Effectively manage the training budget.

Evaluate organizational performance to ensure that training is meeting business needs and improving performance.

Assess employees’ skills, performance and productivity to identify areas of improvement.

Drive brand values and philosophy through all training and development activities.

Effectively communicate with team members, trainers and management.

Create a curriculum to facilitate strategic training based on the organizations goals.

Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.

Manage the technologies and technical personnel required to develop, manage and deliver training.

Keep abreast of training trends, developments and best practices.

Training Manager Requirements:

Bachelors degree in human resources or a related field (essential).

A minimum of 2 years experience in training and development management (essential).

Excellent written, verbal and interpersonal communication skills.

Superb track record in developing and executing successful training programs.

Critical thinker with innovative problem solving skills.

Highly computer literate with proficiency in MS Office and related business and communication tools.

Familiar with traditional and modern training processes.

Fantastic organizational and time management skills.

Strategic and creative mindset.

Meticulous attention to detail.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

• Fully responsible for the day to day operation of the building and the supervision of the site staff (if any)
• Conduct routine inspections on all building services, equipment and facilities
• Ensure all service providers are performing up to the specification of contracts
• Attend to emergency service breakdown
• Attend to enquiries and feedback
• Ensure all contracts, insurance, certificates and licenses are renewed before expiry.
• Coordinate and attend Council Meetings and AGMS, including preparation of notices, agenda and documents, as well as recording of the minutes
• Manage and maintain proper records and files of correspondences and documents
• Monitor payments and manage the recovery of arrears
• Liaise with solicitors on recovering of arrears and other matters
• Preparing of Budget for Management and Sinking Fund

Requirements

• Possessing of at least a Diploma / Degree , Property Development/Real Estate Management or equivalent preferred
• Knowledge of Building Maintenance & Strata Management Act
• Minimum 3 years of experience in managing condominiums
• Possesses good interpersonal skills and takes initiative
• Able to lead and work together in a team

Interested applicants, kindly email your detailed resume via APPLY NOW button

We regret that only shortlisted applicants will be notified.