Your role:

Do you want to design and build the next generation of digital lending products? Do you want to play a key role in transforming our firm into an agile organization?

At UBS, we re-imagine the way we work, the way we connect with each other – our colleagues, clients and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.

We’re looking for a Java Software Engineer to:

• Design, develop, and improve the digital products and technology services we provide to our clients and employees.
• Apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment.
• Ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements.
• Build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues.
• Understand, represent, and advocate for client needs.
• Share knowledge and expertise with colleagues , help with hiring, and contribute regularly to our engineering culture and internal communities.

Your team:

In our agile operating model, crews are aligned to larger products and services fulfilling client needs and encompass multiple autonomous pods. You’ll be working in the Manage My Liquidity stream in Weehawken, NJ / Raleigh, NC, helping to build a new lending platform for our diversified business lines and credit risk functions.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Ideally 5+ years of experience building enterprise grade back-end services and APIs using Java.
• Proficient with Java, Spring Framework, and various data stores. Kafka experience is a plus!
• Familiarity with RESTful APIs and microservices architecture.
• UI development skills – ReactJs, Angular, JavaScript, NodeJS.
• Experience with cloud technologies (Azure, AWS), containerization and orchestration tools, and security best practices.
• Interested in learning new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind.
• Strong communicator, technical writer, and ability to explain technical concepts to non-technical stakeholders.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale HR staffing projects, liasing with key stakeholders to ensure SLA.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• To assist and follow up with setting up E-invoice account.
  require to coordinate with different parties
• Sales order against quotation on prices, incoterms, delivery term and validity.
• Verify quotation prices with special pricelist
• Verify quotations against company signature policy
• Data recording - excel / words / powerpoint preparation

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale HR staffing projects, liasing with key stakeholders to ensure SLA.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale HR projects partnering with key stakeholders.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description

1. Facilitate end-to-end operations of app tenant onboarding, e-voucher programme, Marketplace and other marketing activities, including digital and online platforms.
2. Support the development and maintenance of CityNexus app to work closely with lead department and vendor to ensure the smooth functioning of the programme.
3. Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring a positive and efficient resolution of their issues.
4. Assist in simple system testing (UAT) of the app and respective portals to identify and resolve bugs, usability issues and performance bottlenecks and facilitate deployment.
5. Handle administrative tasks including compiling and submitting monthly reports promptly, e-voucher reconciliation etc.
6. Any other duties as and when assigned.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage IT projects with stakeholders to maintain BAU
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Scope:

• Liaison between sales/customer and all relevant internal teams
• Process all inbound escalations from the Sales Team email and/or phone call
• Effectively communicate resolutions direct to end-customers
• Support sales team on Quotes & Order resolution.
• Coordinate with customer service and accounting team to resolve any issues related to invoicing
• Regular and proactive in working with sales team to gather update and report in monthly sales meeting.
• Tender Documents and ensure timely submission and documentations
• Supply center store stock and maintenance management.
• Demo logistics arrangement
• 3rd Party Vendor survey/ questionnaire
• Other assigned tasks depending on business requirements

Requirements/Qualifications:

• Diploma/ Bachelor’s degree is preferred in Business Administration or a scientific discipline. with at least 2 years of related customer service experience with order entry systems
• Excellent communication skills are required.
• Ability to identify and solve problems, and to multi-task under deadlines.
• Experience with Salesforce and the quoting process is preferred.
• Customer orientated and able to drive activities that improve customer satisfaction.
• Organized, able to work independently and in teams in a highly matrix organizations
• Highly driven with the ability to perform under stress and adhere to strict timelines
• Well versed with Government procurement mechanisms like ITQ/Tenders will be advantageous

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Description:

• Design, develop, and maintain system workflows for banking projects.
• Analyze current workflow processes and identify areas for improvement.
• Collaborate with project managers to understand project requirements and objectives.
• Work with IT teams to integrate and implement workflow solutions.
• Document workflow procedures and maintain comprehensive records.
• Ensure compliance with banking regulations and industry standards.

Requirements:

• No experience required
• Diploma/Degree of relevant discipline

Qualified candidates are invited to submit their applications in (MS Word) format to Shaun Quek Yew Meng R1660732

[email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified

1. IT Infrastructure Support for Stores, Head Office & Data Centre

• Response to any store feedback related to the IT Infrastructure platform, including Network Connectivity, Network router & switches, Point-Of-Sales (POS) Systems, Time Clock, Handheld Terminal, Wi-Fi access and other’s IT equipment in the Retail Shop. You will need to all the issues raised by the stores is attended and fixed within the SLA.
• Responsible to keep the IT Infrastructure including Servers, Network Connectivity, Wi-Fi access point, Data Backup in Head Office and Data Centre secure and functioning well to support the business operation, to ensure this, you will need to perform a daily pulse check on the infrastructures and schedule maintenance including systems patching and security updates.
• Handing the regular IT workspace support in Head Office, helping and guiding the business users related to the IT issues.
• Responsible for User Identity & Access Management request and fulfillment, ensure that the provisioning, modification and termination of users ID and access on a timely basis and complying with the IT standard and Procedures.

2. New Store Opening /Store Refit IT Readiness

• Work with Project Team, Operation Team and related stakeholders on New Store Opening / Store Refit. Your major tasks include coordination on the Store opening dates, arranging on IT equipment setup and configuration, apply and arranging network connectivity and devices installation.
• Responsible for ensuring the network connectivity IT equipment at store are follow IT Standard.

3. IT Projects

• Ensure the projects execution progresses as planned, resolve issues / conflicts in the project, report regular project status updates, accomplishment, completed and upcoming activities, open issues and risk to related stakeholders. Monitor the resources to ensure the project meets the scope, timelines and objectives.
• Responsible for the proper knowledge transfer documentation to the Field support upon project completion

4. IT Administration Work

• To maintain the IT hardware/software inventory in Head Office, Stores and Data Centre and regular reporting to ensure conformance.
• Monthly summary update on your assigned task and project to the supervisor for discussion, alignment and direction.

Responsibilities

• Providing IT technical support and managing of office network/system.
• Monitoring and managing of system security.
• Overseeing tech refresh of office IT systems.
• Responsible for patches and updating of IT framework.
• Monitoring and managing of IT inventory hardware and software licenses.
• Participation and supporting IT upgrading projects.
• Analyzing, monitoring and providing reports on IT infrastructure.

Requirements:

• Preferably 1 – 2 years of relevant experience in the IT industry
• Diploma or Degree in Information Technology or related qualification
• Familiar with different operating systems including Windows and Mac environment
• Knowledge in Privileged Account Security solution will be an added advantage
• Self-motivated and able to work in a team to deliver results

Job Scope:

· Assist and support the marketing team in the development and implementation of marketing communications strategies.

· Coordinate with external stakeholders for all creative production/adaptations, ensuring timeliness, accuracy, and adherence to brand guidelines.

· Manage gifting and seasonal samples inventory and logistic coordination.

· Administrative support and daily upkeep of internal trackers, calendars, and work requests.

· Prepare marketing budget sanction form, invoices, and other related documents.

· Other essential administrative duties.

Requirements:

· Min Degree in Marketing

· Excellent written and verbal communication skills.

· Effective coordination, time, and project-management skills.

· Meticulous, organized, and detailed-oriented.

· Fast-learner and resourceful.

· Proficient with the use of Microsoft Office (PowerPoint, Excel).

Jane Lui Jie'en (CEI No.R1104482)

Contact Number:6735 1955

Email: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

THE ROLE: Assistant, Academic Planning and Support Office (APSO)

Kaplan Singapore is seeking a highly motivated and proactive Assistant to join our Academic Planning and Support Office team. As part of the APSO team, you will play an essential role in ensuring efficient and effective scheduling of classes, meetings, and resources across our programs.

Key Roles and Responsibilities:

Participate in Projects for Continuous Process Improvement

• Support in identifying opportunities for enhancing timetable scheduling processes.
• Evaluate current processes and provide input on enhancements that improve efficiency and user experience.

Timetable Scheduling and Classroom Booking

• Familiarity with Celcat and other timetabling related processes.
• Familiarity of programs of study offered at Kaplan. Utilize knowledge and understanding of Kaplan programs to establish optimal policies and procedures to effectively manage classroom schedules.
• Provide support for any ad-hoc changes, late enrolments, class splits, class cancellations, receipt of mid-term and final exam dates and room bookings for internal meetings.
• Be familiar with the automated routines for room bookings and understanding the impact of varying parameters and settings.
• Maximize utilization of classroom resources by:

1. Proactively managing room bookings and demand to ensure the best fit and balance of room size according to number of persons.
2. Reducing the need to outsource rooms and external spaces through active room swaps and liaison with other stakeholders.
3. Reducing facilities management costs through room swaps and advising in any short notice changes.

• Publish classroom schedules and latest timetables to lecturers and/or students as determined by programs.
• Liaise with program managers to gather scheduling requirements and preferences.
• Coordinate the allocation of rooms and equipment to ensure optimal utilization of classrooms resources and.
• Communicate updates promptly to stakeholders and maintain comprehensive documentation of any revisions made.
• Alert Manager about impending room shortages in a timely manner.

Requirements:

• An ideal candidate should possess at least a Diploma in any discipline. Diplomas in Business, Administration, Logistics are preferred.
• Proficiency in both spoken and written English for daily communication.
• Experience working in facilities management department or education industry will be an added advantage.
• Familiar with Microsoft Office, with intermediate to advanced MS Excel skills.

Other Information:

• Working Hours: Mondays to Fridays: 9am to 6pm
• Work Arrangements: Hybrid
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Responsibilities

• Assist pharmacists in dispensing medications.
• Manage inventory by ordering, stocking, and organizing medications.
• Provide customer service, including answering questions and handling insurance claims.
• Perform administrative tasks such as processing prescriptions and maintaining patient records.
• Ensure accuracy in medication dispensing and comply with pharmacy regulations and safety standards

Requirements

• Diploma in Pharmaceutical Science

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

1. To provide operations support for the smooth and effective operations of the school.
2. To maintain the general cleanliness of the school including equipment(s) and workplace.
3. To lock and unlock the doors of the classrooms and other rooms in the school.
4. To open/close windows and doors of clsssrooms and other rooms in the school.
5. To open and close the gates, doors of office and other buildings within the school premises.
6. To provide logistical support for school events and activities including carrying and arranging furniture, equipment, refereshments, etc.
7. To assist in the preparation of logistics and equipment.
8. To help carry stock, furniture, etc.
9. To relief other operatioins support officer.

To perform any other duties assigned by the Principal, Vice-principals, Operations Manager or any other authorised officer.

Work Arrangement:

Location: Woodlands

Salary: $1920/Month

Duration: 1 Year 3 October 2024 to 2 October 2025

Working Hours:

· Mondays to Fridays: inclusive of 30 mins lunch break

o From 6:00 am to 3:00 pm

o From 9:30 am to 6:30 pm

o From 12:00 pm to 9:00pm (on needs basis – to support school events, if any)

· Service not required on Saturdays, Sundays and gazette public holidays.

Job Requirements:

Preferably have some working experience in schools with job scope include cleaning and logistics.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in development or Application support functions
• Experience in Java, .Net backend languages will be advantageous.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Content Designer
• Focus: Develop user interface content design, translating complex material into content that is accurate, user-friendly and engaging for web and mobile application
• Office location: Central (CBD Area)
• Working hours: Office hours (Monday – Friday)
• This role starts off as contract position

The Talent

• Min preferably at least 7 years’ experience as a content strategist, content designer or UX writer
• Experience working in design tools, such as Figma, Sketch or Origami
• A strong portfolio demonstrating past work experience and deliverables
• Proven track record for designing and delivering customer-focused product content
• Experience working directly with product teams, including UX/product designers, researchers, and product managers

The Job

Looking for content designer to work closely with product design, marketing, product management and engineering partners to deliver user-facing design solutions.

• Develop Content Design and User Experience
• Coordinate approvals and alignment with a broad range of stakeholders
• Plan, write, edit, test and improve content across application experiences
• Help apply and maintain consistency with content standards
• Collaborate with product designers, researchers, marketing, product managers and engineers to serve a global content audience
• Independently and proactively work on projects that span multiple teams
• Share your work and give feedback to teammates
• Execute the above in a deadline-driven environment

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Content Designer
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Your role

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your role

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Job Summary

In this role, you will support the Operation Support Team on project initiative to drive towards cheque elimination. You will also support the team lead on the preparation and analysis of data for reporting. As part of this dynamic team, you will report to the team lead within Operation support team.

Job Description:

· Handle outbound calls to customers in accordance with guidelines, service standards and quality.

· Preparation and analysis of data for reporting

· Assist in projects and other admin work as assigned

Competencies & Personal Traits

· Customer-centric

· Strong organization skills and attention to detail

· Fast learner, willing to take initiative and take ownership of everything you do

· Self-driven, passionate with a strong desire to learn and able to work under pressure and

tight deadlines.

· Independent and works well across different functions.

· Excellent problem-solving skills.

Working Experience

· Minimum 1 year of insurance working experience is preferred.

Education

· Diploma or Degree holder

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Responsibilities:

1. Claims Processing System:

• Manage and process regional claims submitted by RRSA service partners.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as return process for warranty spare parts from service partners. Handle and support billing and payment processes.

2. Stakeholder Communication:

• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Coordinate with internal departments such as Customer Support, Warranty and Sales team to facilitate claim processing and resolution.

3. Documentation Standardization and Reporting:

• Ensure a well-organized system is in place to track the entire process of claims from start to finish.
• Ensure compliance with all relevant company policies and regulatory requirements for documentation and archival.

4. Continuous Improvement Process

• Introduce a feedback loop from stakeholders to gather insights and refine processes continually.
• Develop key performance indicators (KPIs) to measure success and identify opportunities for further enhancements.

5. Expected Deliverables:

• Processing of warranty claims within stipulated time.
• Stakeholder management.
• Ensure regular billing and payment.
• Monthly report of claims status

Requirements:

• Possess a Degree/Diploma with a minimum of three (3) years of relevant experience in warranty administration, customer service, or similar administrative capacities.
• Proficient with SAP and MS Office.
• Strong interpersonal and excellent communication abilities, capable of effectively managing interactions with multiple stakeholders.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Strong attention to detail with a strong emphasis on accuracy in data entry and diligent recordkeeping.

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W