This role primarily supports SEA financial forecast and Business Finance activities. The employee will support various aspects of the business financials to enable better decision making and improve the financial positions with analysis, management reporting, and financial operations. The role also supports regional SOX controls & enhancements for the CSBG business.

Job Duties & Responsibilities

• Develop, analyze and business partnering with operations to present financial information in a timely manner to enable decision making and meeting the financial accountability of the organization to various stakeholders.
• Responsible in forecast inputs, analysis and period close journals of revenue, costs, spending to ensure high level of accuracy between forecast and actuals. Recommend financial solutions to improve profitability, AR collectability and ease of revenue recognition. Involve in Business Finance Operations: AR collection, manage revenue rebate programs, and resolve issues relating to GST, rebates, that may implicate AR / Revenue recognition.
• Compliance analysis and reporting relating to regional SOX controls of customer transactions in Spares, Upgrades, Services & Reliant system businesses. Drive regional SOX controls enhancements for CSBG business.
• Undertake streamlining projects and initiatives involving systems improvement, reporting improvement.
• Matrix accountability to respective supervisor.
• Any other duties as assigned by the Immediate Supervisor.

Qualifications

• Accounting / Finance or Business Degree with Finance modules

Work Experience

• At least 10 years of Finance / Accounting experience with > 5 years of recent experience in Analysis & at least 1-2 years handling SOX tasks.
• Experience in supporting business finance operations (Revenue Recognition, manage rebate programs, AR collection, etc.)
• Past experience in systems improvement or streamlining projects would be advantagous.
• Audit background preferred and/or good knowledge of US GAAP and Singapore FRS.

Requirements

• Possesses strong inter-personal and communications skills. Out-going personality and successful examples in cross-functional collaboration, managing difficult work partners.
• Is meticulous and maintains detailed and accurate accounting records. Efficient in time-management and fast in execution.
• Commands good oral and written English.
• Has ability to work independently, possesses good analytical and problem solving skills.
• Good working knowledge of SAP preferred.
• Very strong in Microsoft Excel and Microsoft Powerpoint.

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)6.Pick up and drop off workers to and form works.(Need have driver's license)

Job Details

Your job will consist of:

• Researching on areas for the business to expand into, and proposing ways to do so;
• Conducting and publishing market/industry research on the company website;
• Assisting with the drafting of proposals for clients, including the business development aspects;
• Designing of graphics where necessary for different purposes;
• Preparation of a content calendar and other relevant marketing/advertising work.
• Ad hoc work including, but not limited to company calendar management.

It is important for any potential applicant to understand our purpose, mission, and value.

Our Purpose: To create a positive change in the world

Our Mission: To build people, who build greatness

Our Values:

- Exceptionalism for its own sake

- Our people, our foundation

- Unwavering responsibility

Only apply if you understand and align with our purposes, mission, and value.

To be considered, you must email "[email protected]" with the title "Mickey Mouse". Your email must contain 3 sentences about yourself, 3 sentences about what you understand about the firm, and 3 sentences about how you want to be treated. If you wish, you may suggest how you would like the interview to be conducted, to talk about something interesting.

No spam will be tolerated. The only requirement is to have a good working laptop, and an unbreakable passion to strive to be the best at what you do.

Job Details

Your job will consist of:

• Researching on areas for the business to expand into, and proposing ways to do so;
• Conducting and publishing market/industry research on the company website;
• Assisting with the drafting of proposals for clients, including the business development aspects;
• Designing of graphics where necessary for different purposes;
• Preparation of a content calendar and other relevant marketing/advertising work.
• Ad hoc work including, but not limited to company calendar management.

It is important for any potential applicant to understand our purpose, mission, and value.

Our Purpose: To create a positive change in the world

Our Mission: To build people, who build greatness

Our Values:

- Exceptionalism for its own sake

- Our people, our foundation

- Unwavering responsibility

Only apply if you understand and align with our purposes, mission, and value.

To be considered, you must email "[email protected]" with the title "Mickey Mouse". Your email must contain 3 sentences about yourself, 3 sentences about what you understand about the firm, and 3 sentences about how you want to be treated. If you wish, you may suggest how you would like the interview to be conducted, to talk about something interesting.

No spam will be tolerated. The only requirement is to have a good working laptop, and an unbreakable passion to strive to be the best at what you do.

Key Responsibilities:

• Responsible in developing and executing partnership and channel strategy aligned with the company’s objectives as well as serve as the primary liaison for partners, ensuring alignment with company goals
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing regional channel program to drive revenues through partners, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent at industry events, conferences, and meetings with key partners.

Requirements:

• Minimum Bachelor’s degree in Business Administration, Marketing, Media Art, Technology or related field.
• Minimum 8 years of solid experience in local and/or regional business development, partnership, and channel management.
• Regional experience is a plus.
• Willingness to travel as required

· To conduct inspections of and provide assistance to the workers deployed to ensure that the entire container trucking operations, including related wharf and yard operations, are closely monitored to achieve the safety and productivity standards and targets.

· Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4

· ITE Skills certified course sponsorship.

· Able to work OT and Flexi Rotating Shifts.

· Full-Time Staff Benefits with High Remunerations.

• All other job enquiries are welcome including Wharf Operations Supervisor, Forklift (Medium) Operator, Container Trucking Specialist, and Lashing Specialist.

Job Description

• Visual Design: Create visually appealing designs with a strong understanding of layout, color theory, typography, and visual hierarchy.
• User-Centered Design: Focus on user needs, preferences, and limitations throughout the design process.
• Wireframing and Prototyping: Develop wireframes and high-fidelity prototypes to test and validate design concepts.
• User Research and Analysis: Conduct user research, including interviews, surveys, and usability tests, to gather insights and inform design decisions.
• Information Architecture: Organize content and features to enhance user experience and design intuitive navigation systems.
• Interaction Design: Design interactive elements and animations to improve user engagement and feedback.
• Collaboration and Communication: Work effectively with developers, product managers, and other stakeholders to bring designs to life. Clearly articulate design decisions and rationale.
• Usability Testing: Plan and conduct usability tests, analyze results, and make informed design improvements.
• Tool Proficiency: Use design and prototyping tools like Sketch, Adobe XD, Figma, InVision, and Photoshop to create and iterate on designs.
• Continuous Learning: Stay updated with the latest design trends, tools, and technologies, and seek feedback for continuous improvement.

Job Requirements

• 3+ years of working experience in a related area.
• Proven experience in UI/UX design with a strong portfolio showcasing design skills and process.
• Proficiency in design tools (Sketch, Adobe XD, Figma, etc.) and prototyping tools (Axure, Marvel, Proto.io).
• Solid understanding of design principles, including visual design, user-centered design, and information architecture.
• Strong user research and usability testing skills.

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirements

• Minimum 3 years of relevant working experience
• Creative thinker & self-starter
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2B social media, Google Adwords and SEO
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

This position is hired for Info-tech & its subsidiaries:

Job Summary:

As the Creative Designer for our business you will be responsible for developing and executing creative solutions to enhance the user experience and drive user engagement on our platform. You will work closely with cross-functional teams to ideate, develop, and execute creative solutions that meet the needs of our users and advertisers.

Key Responsibilities:

1. Develop and execute creative solutions to enhance the user experience and drive user engagement on our platform.
2. Work with cross-functional teams to ideate, develop, and execute creative solutions that meet the needs of our users and advertisers.
3. Collaborate with the sales team to develop custom advertising solutions that align with advertisers' goals and objectives.
4. Manage the creative development process from ideation to execution, ensuring deliverables are completed on time and within budget.
5. Stay up-to-date on industry trends, competitive landscape, and emerging creative technologies.

Qualifications:

1. Bachelor's degree in design, advertising, or a related field.
2. 2-3 years of experience in creative development, preferably in a B2B or online environment.
3. Strong understanding of creative technologies and platforms, including Adobe Creative Suite, HTML, CSS, and JavaScript.
4. Proven experience in managing a team of creative professionals.
5. Excellent project management skills and ability to work in a fast-paced, dynamic environment.
6. Excellent written and verbal communication skills.

Key Responsibilities:

1. Offline Marketing Strategy: Develop and implement comprehensive offline marketing strategies to support the company's goals and objectives.
2. Collateral Development: Conceptualize, design, and produce offline marketing collaterals such as brochures, flyers, posters, and promotional materials that effectively communicate our value proposition and key messages.
3. Event Management: Plan, coordinate, and execute offline events including trade shows, conferences, seminars, and workshops. Manage all aspects of event logistics, from venue selection and booth setup to attendee engagement and post-event follow-up.
4. Print Advertising: Identify opportunities for print advertising in relevant publications, negotiate advertising placements, and oversee the creation and production of print ads.
5. Direct Mail Campaigns: Develop targeted direct mail campaigns to reach potential customers and drive engagement. Manage the end-to-end process, including audience segmentation, content creation, printing, and distribution.
6. Partnership Marketing: Collaborate with partners and vendors to explore co-marketing opportunities such as joint events, co-branded collateral,and cross-promotions.
7. Budget Management: Manage the offline marketing budget effectively, ensuring maximum ROI and cost efficiency in all initiatives.
8. Measurement and Analysis: Track and analyze the performance of offline marketing campaigns and initiatives. Utilize data and insights to optimize strategies and improve outcomes.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in offline marketing, preferably within the technology or SaaS industry.
• Strong creative and design skills, with proficiency in graphic design tools such as Adobe Creative Suite.
• Excellent project management skills, with the ability to multitask and prioritize in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Strategic thinker with a results-driven mindset.
• Detail-oriented with a keen eye for design and messaging.
• Ability to work both independently and collaboratively within a team.
• Knowledge of marketing analytics tools and techniques is a plus.

Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Job Description:

• Experience in Canvassing, door to door sales and cold calling to customers.
• Preparing quotes and proposals for clients.
• Managing and retaining relationships with existing clients.
• Identifying and mapping business strengths and customer needs
• Demonstrating our solution via the video conference or face to face meetings.
• Maintaining a strong understanding of products and services

Job Qualifications:

• Bachelor's degree/Diploma or equivalent experience
• 2 - 4 years' experience in sales and hunting role.
• Strong communication and interpersonal skills
• Self-motivated and results driven
• Focused and goal-oriented

ABOUT YOU:

· Work ethic - you're self motivated, driven and hungry. The opportunity to learn, grow and succeed is what drives you whether its in sales, chess or as an elite athlete, your work ethic is key;

· Interested in being part of a fast paced environment;

· Team player with excellent oral and written communication;

· Proactive - feel confident in your decision-making and welcoming change as an opportunity;

· Strong project management skills with the ability to multi-task and ensure operational functionality.

We regret that only shortlisted candidates will be contacted.

By submitting your application or résumé to us, you will be deemed to have agreed and consented to us collecting, using and retaining your personal information for employment consideration

Working Location: Pandan Road

Working Time: Mon - Fri , 8:30am - 6pm

Job Description

● Administer and configure infrastructure systemsand applications (e.g. Active Directory Services,Data Centre, video conferencing, audio system,telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy,wireless, etc.), desktop, mobile devices and other remote devices.

● Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.

● Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

● Draft and update technical documentation such as administration & user guides.

● Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.

● Source for product solutions and vendors/suppliers for required projects.

● Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements

● Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

● Minimum of one year of relevant experience

● Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

● Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

● Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

● Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

● Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly preferred

● Experience with Veeam, VMware, and UNIX/Linux is an added advantage

● Experience in API/Web Programming and Database Administration is an added advantage

● Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

About Fairmart

Fairmart is an fintec company with a mission to help local stores thrive in the digital age. It is our belief that local stores should have access to the same capabilities that larger businesses have, but built for their scale. To achieve this, we take a multidisciplinary approach to building solutions that are simple to use, yet powerful in their impact.

We're based in the JTC Launchpad - a heart of Singapore's startup community.

We are a diverse team of technologists and builders who love to see the direct impact of our work on the lives of our customers. Those who are successful at Fairmart are intensely curious and bring a fierce passion to their work. You should be results-oriented, but also be people-oriented and understand the broader context of each problem you solve. Our culture is our competitive advantage, and you will have a unique opportunity to nurture its evolution and growth.

Our founders bring a combined 25 years of experience from industry giants such as Shopback, Redmart, and DJI. The company is supported by prominent VCs such as Quest, Vectr, Hustle Fund, Entrepreneur First, HAX, and SOSV.

What You'll Be Doing

• Customer Onboarding: Work closely with the Business Development and Customer Success teams to onboard new customers onto the Fairmart platform. This will involve:
• Conducting needs assessments to understand the customer's goals and pain points
• Configuring and deploying Fairmart's solutions to meet the customer's requirements
• Providing hands-on training and support to ensure a smooth implementation process
• Technical Support: Troubleshoot any technical issues that arise during the onboarding or ongoing use of Fairmart's solutions. This will require:
• Collaborating with the development team to diagnose and resolve problems
• Documenting issues and solutions to build a knowledge base for future reference
• Process Improvement: Continuously identify bottlenecks or inefficiencies in the onboarding process and make recommendations to the team on how to address them. This will involve:
• Analyzing customer feedback and data to pinpoint areas for improvement
• Proposing and implementing process changes to enhance the customer experience
• Cross-Functional Collaboration: Work closely with various teams, including Business Development, Customer Success, and Product, to ensure a seamless and cohesive customer experience.

Skills You Will Learn

• Customer Success: Develop expertise in managing customer relationships, understanding their needs, and delivering value to achieve mutually beneficial goals.
• Operations Management: Learn how to effectively run projects, prioritize tasks, and manage multiple priorities to ensure successful outcomes.
• Business Planning and Execution: Gain insights into how to identify specific business objectives and map out the necessary tasks and strategies to achieve them.
• Communication and Interpersonal Skills: Hone your written and verbal communication abilities, as well as your ability to work collaboratively with cross-functional teams.

Perks and Benefits

• Supportive and Engaging Company Culture: Enjoy an open, respectful, and fun work environment where everyone is passionate about their work.
• Opportunity for Impact: Contribute directly to the company's growth and evolution, making a tangible difference.
• Mentorship and Development: Work alongside experienced professionals who are dedicated to your professional development.

Qualifications

• Educational Background: Pursuing a diploma or degree in business, marketing, communications, or a related field.
• Communication Skills: Excellent written and verbal communication skills. Proficiency in additional languages such as Tamil or Chinese is a plus.
• Adaptability and Organization: Ability to work independently, multitask, and prioritize your workload effectively.

Key Responsibilities

• Lead the architecture, and development of the advertising platform, including Advertising Setup, Admin Management, Ads CRM, Ads SRM, and MCN Portal.
• Work closely with designers, product managers, and back-end developers to build responsive, user-friendly web applications, ensuring timely, high-quality delivery.
• Facilitate cross-functional meetings to share best practices, drive consistency in engineering processes, and collaboratively address challenges
• Oversee the entire development life cycle, troubleshoot issues, and ensure the front-end applications remain highly available.
• Build and guide a self-driven team, promoting best practices in development and continuously optimizing for reliability and scalability.
• Stay updated on the latest web technologies and trends, evaluating their potential use within the organization to enhance our products.

Requirements

• Bachelor's degree or higher in Computer Science, Information Systems, Software Engineering, or related field.
• At least 5 years of experience in front-end development with expertise in HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js.
• At least 3 years of leadership experience in managing front-end projects and leading cross-functional meetings and initiatives, with a deep understanding of design patterns and best practices for building scalable, maintainable web applications.
• Expertise in performance optimisation tools (e.g., Webpack, Rollup, Vite) and front-end engineering practices.
• Deep understanding of webpage loading and rendering, with a passion for enhancing user experience.
• Strong logical thinking and a proactive, results-driven mindset with a sense of ownership

Preferred Skills:

• Experience in developing large-scale ToB single-page applications (SPAs).
• Experience in Full-stack development such as Node.js, Express, SSR, GraphQL, DB.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Apply for this job

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Summary:

• Responsible for providing Application Support in all stages of the Information Team Management (>5 people across regions)
• Capability to resolve incidents & minimize downtime by effectively managing & escalating issues through different support levels.
• Maintain high-quality support by implementing best practices and continuous improvement processes.

What you'll do:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

• Responsible for providing Application Support in all stages of the Information Technology (IT) application life cycle related to Sourcing / Retail organization;
• Responsible for handle change requests, Service request and Incident tickets; ensuring proper ownership and closure of these request/tickets
• Responsible to create and secure appropriate approvals for planned and ad-hoc system changes
• Perform escalation procedures to senior levels, annual capacity planning & ensure high availability of system up-time
• Collaborate with Business Analysts, Architects, Application delivery teams to drive ITIL best practices through Agile methodology
• Confirm / Follow Service Level Agreements (SLA) with users, which includes the level of application support maintenance
• Create documentation of the support services to be delivered based on each application’s functionality
• Ensure Project Transition into Business As Usual follows the gate review
• Manage the vendors service quality, support standards in accordance to corporate policies and agreed SLA guidelines
• Formulate a problem solving & decision-making approach to handle issues for a given application’s issues.
• Assess the need of training and plan for training sessions
• Prepare & Present Weekly and Monthly Reporting keeping teams accountable for their tasks
• Support IT audit activities when required / Maintain clear visibility of Active User Account / Password guidelines & Roles assignment
• Strong team player managing a team of 6 people across regions

What you'll need:

• Degree in Engineering, Computer Engineering/Science or Information Technology
• At least 7 to 9 years of relevant experience in Application Support and Operations
• Experience with PLM is required (Centric Software, CBX, Bamboo)
• Experience in Sourcing operations/ Retail environment is a bonus
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk
• Experienced with ERP ( SAP, PLM, Inhouse bespoke Applications ), Reporting domains
• Excellent team player with the ability to communicate across all levels within the organization
• Positive attitude & able to work under pressure;
• Managerial experience required
• Excellent technical troubleshooting & problem solving skills
• Good level in English is a must
• Strong interpersonal & communication skills.

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

**6 months contract (on-site)

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Summary:

The Managed Service Technician provides technical support (level 1 troubleshooting) and expertise for clients, ensuring their IT systems are running efficiently. They handle incidents, perform regular maintenance, and support the deployment of new solutions, ensuring compliance with service level agreements.

Responsibilities

Technical Support (level 1 troubleshooting)

• Diagnose and resolve hardware and network issues for clients.
• Provide on-site support as needed.
• Respond to tickets and inquiries within agreed timelines.

System Maintenance:

· Monitor and maintain client systems, networks, and servers.

· Perform regular updates, backups, and preventive maintenance tasks.

· Ensure all systems are patched and protected against vulnerabilities.

Installation and Configuration:

• Install and configure hardware and networking equipment.
• Deploy new systems and applications based on client requirements.
• Document configuration changes and create support materials.

Client Management:

• Communicate effectively with clients to understand and address their IT needs.
• Provide guidance and recommendations for improving IT operations.
• Maintain strong relationships and ensure client satisfaction.

Incident Management:

• Escalate complex issues to higher-level technicians or engineers.
• Document incidents and resolutions in ticketing systems.
• Analyze recurring problems and suggest long-term solutions.

Qualifications

Experience:

• 1+ years in IT support, network administration, or a related role.
• Open to fresh graduates with at least a Diploma in Engineering or any IT hardware related certification

Technical Skills:

• Knowledge of networking protocols, firewalls, and routers.
• Experience with IT hardware
• Experience with audio visual technology would be advantageous

Soft Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and analytical abilities.
• Ability to work independently and collaboratively.

Work Environment:

• On-site and office work depending on client needs.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

1. Company Background

Kosmode Health is a deep-tech spin-off from Food Science & Technology Department, at National University of Singapore. Driven by a mission to expand access to health from nature, Kosmode Health enables repurposing of food processing wastes for human nutrition; as demonstrated by repurposing of Barley Spent Grains, a by-product of beer and malt production, into W0W®noodle.

Having demonstrated the feasibility of repurposing Barley Spent Grains, into W0W®noodle -the world’s only functional food clinically proven to have 0 Glycemic Response (i.e. 0 blood sugar response), Kosmode Health continues to set the standard in Sustainable Functional Food by repurposing other Food Processing Wastes into variety of functional food for human nutrition. Kosmode Health’s vision is to be a Thought Leader and Enabler in sustainable functional food that is good for both people and the earth, leveraging our extraction technology/food formulation expertise and repurposed functional ingredients.

As KosmodeHealth is poised for commercial expansion, we seek health & sustainable mission-driven individuals to support factory and ops efficiency.

1. Overall Job Scope and responsibilities

The production/operations intern reports to the Factory Manager and is responsible for efficiency of manufacturing and overall factory management. Successful candidate will be exposed to factory management & operations; functional ingredients production and formulations; supply chain/logistics planning to ensure streamline production and timely fulfilment of order.

Specific tasks include:

Factory Production

• Manufacturing of functional ingredients, premixes and functional food.
• Factory equipment production process optimization
• Facility and equipment management, arranging for certification and licences
• Planning of production schedule through coordinating equipment, labour, and material availability.
• Support development of streamlined supply, manufacturing, ordering & delivering process to achieve maximum efficiency when fulfilling customers' orders.
• Troubleshooting of production issues to minimize delays in production.
• Upkeeping of production records for traceability
• Implement strict sanitization and cleaning procedures after each production while monitoring the production area hygiene and cleanliness
• Setting up cleaning and the maintenance schedule to ensure machinery/equipment are in working condition.
• Establish of any new processing Standard Operating Procedure
• Provide support and coordinate logistic activities of product goods
• Co-ordinate activities and stakeholders to ensure satisfactory delivery of contract services and in-house development projects.

Sales Operations

• Packing of products, arrangement of logistic for orders fulfilment.
• Support sales operation, logistic Participate in business development, marketing and customers’ acquisition activities.
• Operate business processes and systems (eg. HR, finance, admin) to ensure operational efficiency.

C. DESIRED CANDIDATE PROFILE

Academic Qualifications and Availability

• 3rd or Final year diploma in Food Science & Technology/Chemical Engineering/Bioengineering/Chemistry/BioChemistry/or any other engineering discipline.
• Relevant internship/working experience can be considered.

Skills and Experience

• Good commandment of English.
• Strong interpersonal and communication skills.
• Problem Solving
• A resourceful, self-driven team player who is able to work in a highly collaborative, cross-functional working environment.
• Good personality with can do attitude.
• Possess experience in machinery maintenance and ability to trouble electrical issues

Contract period:

• 1 Feb 2025 to 31 Dec 2025

Deployment:

• Mon to Thurs: 7.30am to 5.00 pm
• Fri; 7.30 am to 4.00 pm
• Service not required on Sat, Sun and PH's

Scope of Works:

• Assist in preparing materials and equipment needed by teachers for all curricular and co-curricular activities.
• Assist teachers in distribution and collection of worksheets and notes, materials, and equipment to ensure smooth running of activity.
• Assist in preparation of laboratory apparatus, equipment, and teaching materials for scheduled laboratory activities.
• Assist in classroom management in the science lab (e.g group work activities)
• Responsible for the setup, clean up and general maintenance of the science laboratories and Science areas.
• Assist in maintaining the Science lab equipment and resources (stock-taking)
• Assist teachers in ensuring students’ safety in the labs and during fieldtrips.

Other Duties:

• Assist in school duties when necessary.
• Assist and support in the running of school activities involving pupils.
• Assist in providing frontline counter duties (e.g., answering phone calls, contacting parents of pupils who are unwell and need to be taken home
• Perform any other duties as assigned by Principal/ Vice-Principal/ Key Personnel