• Degree from a recognized tertiary institution with at least 5 years of working experience, where at least 2 years of hands-on experience in data management or data analytics within investment and banking industry.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous for operations.
• Good understanding on data modelling and data integration.
• Experience in working with enterprise databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica).
• Experience in programming languages in Java and Python.
• Experience in working with business intelligence/data visualization tool using Tableau and PowerBI.
• Experience in SDLC methodology and/or Agile methodologies like Scrum and Kanban.
• Good team player, with strong analytical skills and enjoy complex problem solving.
• Excellent written and verbal communication skills. Strong interpersonal and people leadership skills to interact with diverse stakeholders.
• Experience in data engineering and platform in one or more areas is advantageous:
o Data Virtualization Technology (Denodo)
o O365 Suite

Summary:
• The successful candidates will be supporting Project Fortify, responsible to close identified gaps in enterprise track and support ongoing BAU activities for research track.

Responsibilities:
• Work closely with business (quantitative strategist, end users, etc.), data engineers, and data scientists to implement and support data solutions using best-of-breed technology and methodology.
• Conduct requirement workshop with business and/or users and analyze requirements holistically.
• Contribute, influence and review the design of data solutions to ensure it meets both business and operational needs. Demonstrate technical expertise in the assigned area.
• Set up/improve/streamline new/existing data operations process through analyzing systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) for continuous improvements.
• Incorporate data management best practices into operational workflow.
• Monitor, analyze, investigate, and resolve day-to-day operational incidents and provide advisory to users.
• Manage and maintain strong data vendor relationship to ensure continuous support and knowledge for existing and future data needs.
• Play an active role in the project coordinating between internal resources and third parties/vendors for project execution.
• Provide coaching and guidance to juniors.

• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.

• Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins.
• Experience in Linux environment.
• Experience in Python.

• Bachelor degree from a recognized tertiary institution.
• At least 3 years of data-related working experience.
• Proficiency in SQL.
• Good at working with details and is meticulous in operations and tasks.
• Good team player, with strong analytical skills and enjoy complex problem solving.
• Excellent written and verbal communication skills in English.
• Strong interpersonal and people leadership skills to interact with diverse stakeholders.
• Strong presentation skills.

• Principles, key controls, and processes relating to data, metadata, and collection.
• Data catalogue systema and associated workflow.
• Knowledge in Snowflake, AWS, and Informatica.
• Experience in Jira, Python, Scala, and Javascript.
• Experience in working with market data contracts from data vendors (e.g. Bloomberg, FactSet, ICE, MSCI, Refinitiv, etc.) and capturing contract specific information.

Responsibilities:
• Working closely with business end-users, market data sourcing team data owners, data stewards, and data analysts to plan, implement, and support metadata capture, cataloguing and maintenance.
• Demonstrate technical expertise in the aforementioned areas related to metadata and market data.
• Manage operations and maintain SLAs.
• Implement automation in metadata collection.
• Collaborate with data management, engineering, architecture, and governance teams.
• Perform data and metadata onboarding, quality, modeling, lineage, and cleansing.
• Check discoverability, access controls, optimization, and cataloguing.
• Execute, maintain, and manage the whole metadata lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into strategies, plans, and actions.
• Design and implement scalable metadata-related data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Perform data, application, and system checking and testing (e.g. UAT), application of ‘Continuous integration and Continuous Delivery’ (CICD) and go-live.

Manager, Technical Service Singapore

Volvo Bus Asia Pacific is one of the leading clusters within Volvo Bus Corporation (VBC) and has a proud history of profitability and growth. It is responsible for Bus vehicle and Service sales business, partnership with Volvo’s own and private importers, key customers and body build partners, and progress of the Volvo Buses total business within the region.

We are looking for a technically competent and passionate individual to join the Volvo Bus Singapore team as Manager, Technical Service Singapore.

Reporting to the Country Manager, Volvo Bus Singapore, the Technical Service Manager has the responsibility of providing technical and service support for Volvo products to our private dealer, institutional and fleet customers. The Manager will also guide and liaise with the Service Dealer to ensure customer satisfaction through delivery of prompt, customer-focused and high-quality technical solutions in a timely manner thus ensuring uptime of bus operations.

Technical Service:

· Provide hands-on technical solutions and support in a timely manner to all Volvo bus customers for Volvo product / buses operating in Singapore.

· Support with troubleshooting, technical requests and escalations and conduct field investigations.

· Train, upskill and provide technical support to Volvo’s private dealer in Singapore.

· Liaise with Volvo Headquarters and other technical teams for swift solutions on technical service issues affecting customer operations.

· Co-ordinate with the technical managers in APAC Central and Malaysia along with the Dealer Network in Singapore and Malaysia to ensure seamless cross border service support and minimized downtime for cross border private bus customers.

· Develop and maintain relationship with all stakeholders (for eg. Authority, PTO’s, Private dealer, key suppliers, and body building partners).

· Proactively monitor field service issues, including escalation of repeated failure, leading to submission of technical case which can lead to improved solutions (campaigns) to help improve product quality.

· Coordinate and manage stakeholders to ensure seamless delivery (Chassis inspection / Pre-Delivery Inspection / acceptance) of new vehicles to Singapore customers.

· Partake in scheduled monthly or quarterly technical service meetings with Public Bus Operators, Authority and Private Dealer.

· Perform connected-vehicle data analysis to enhance & broaden customer value proposition.

· People Management - Manage Volvo bus service personnel.

Monitor & Reporting:

· Warranty management – Analysis and review of claims & budget for Singapore.

· Monthly submission of top 5 quality and service meeting and required items to APAC APAC Central technical manager.

· Monitor new campaign releases and ensure campaigns are implemented on vehicles in a timely manner. Report campaign completion status to APAC Central technical manager.

· Other adhoc duties as requested by the Country Manager / APAC Central technical manager.

Service Systems support:

· Be the super user for select Volvo systems within the market.

Training:

· Deliver / Co-ordinate technical training to be provided to Public Transport Operators, dealer network and Singapore Bus Academy (SGBA) / Land Transport Authority (LTA) in conjunction with APAC Central technical manager & APAC Training Manager.

Requirements

· A technical service professional with 6 to 10 years’ experience in the bus / truck industry.

· Good service, workshop, and customer facing process knowledge.

· Strong hands-on problem-solving experience with in-depth technical and electrical knowledge.

· Customer-focused, excellent client communications skills to work and build relationships with key customers, new dealers, business partners and internal team.

· Ability to learn on the fly, work in a cross-functional, multi-cultural team and adapt to challenging environments.

· Proven ability to lead and coach people.

· Experienced in conducting training and develop training plans.

· Good verbal and written communication skills.

· Open to frequent local travel and occasional international travel.

Qualifications

· Bachelor’s Degree in Mechanical, Electrical or Technical Engineering or related qualifications

· Experience in working with technology and productivity tools including MS Office, Excel & PowerPoint

• Degree from a recognized tertiary institution with at least 5 years of working experience, where at least 2 years of hands-on experience in data management or data analytics within investment and banking industry.
• Experience in data management operations. Good understanding of the principles, key controls and processes.
• Experience in SQL and Python.
• Experience in working with business intelligence/data visualization tool using Tableau and PowerBI.
• Good team player, with strong analytical skills and enjoy complex problem solving.
• Excellent written and verbal communication skills.
• Strong interpersonal and people leadership skills to interact with diverse stakeholders.

Summary:
• The successful candidate will be expected to support Project Fortify to close identified gaps in enterprise track and on-going BAU activities for research track.

Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Organize and coordinate internal resources and third parties/vendors for the flawless execution of projects

• Oversee the timely delivery of all projects, ensuring they remain within scope and within budget

• Allocate resource and ensure their availability

• Prepare a detailed project plan to track progress

• Monitor project performance with the helps of appropriate systems, tools and techniques

Position Overview: As the Technical Purchasing and supply chain Manager, you will play a crucial role in overseeing and optimizing the procurement process for technical and marine-related materials. You will be responsible for sourcing, negotiating, and managing relationships with suppliers to ensure the timely and cost-effective acquisition of goods and services required for our marine service and repair operations.

Responsibilities:

1. Strategic Sourcing:
   • Identify and evaluate potential suppliers for technical and marine-related materials.
   • Develop and implement effective sourcing strategies to ensure a reliable and cost-effective supply chain.
   • Maintaining and Managing complete database of the Procurement in all the related repair segment
2. Supplier Relationship Management:
   • Cultivate and maintain strong relationships with key suppliers.
   • Negotiate contracts, terms, and conditions to secure favorable agreements for the company.
   • Managing vendor registration process and inclusion
3. Material Procurement:
   • Coordinate the procurement of technical materials, spare parts, and equipment required for marine service and repair projects.
   • Monitor inventory levels and ensure timely replenishment to meet operational demands.
4. Cost Management:
   • Analyze market trends and pricing to make informed purchasing decisions.
   • Implement cost-saving initiatives without compromising quality or operational efficiency.
5. Quality Assurance:
   • Work closely with the operation team to ensure that purchased materials meet or exceed the required standards.
   • Implement processes for the inspection and testing of received goods.
6. Compliance, Documentation and reporting :
   • Ensure compliance with industry regulations and company policies.
   • Maintain accurate records of procurement activities, including contracts, purchase orders, and supplier performance evaluations.
   • Maintain and a submit official procurement report for all purchase and vendor related activities.
7. Team Collaboration:
   • Collaborate with other departments, such as Operations and Maintenance, to understand their technical requirements and align procurement activities accordingly.

Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Organize and coordinate internal resources and third parties/vendors for the flawless execution of projects

• Oversee the timely delivery of all projects, ensuring they remain within scope and within budget

• Allocate resource and ensure their availability

• Prepare a detailed project plan to track progress

• Monitor project performance with the helps of appropriate systems, tools and techniques

Role & Responsibility

• Manage for new product innovation, quality improvement, production efficiency improvement, etc.
• Monitor the cost of products and seek for further cost reduction of products, process, machine and equipment.
• Establish new product formulation and product specification of Expanded Polypropylene.
• Communicate and exchange the information with engineers in mainly Japan, and occasionally with engineers in EU, USA, and China.
• Manage and provide technical support activities to the customers in South East Asia and India.
• Provide the supports to Director / Managing Director as a member of management team.
• Manages ISO activities in the company.

Preference

• Proficiency both English and Japanese to communicate with R&D in Japan, customers, and suppliers.
• Good understanding of plastics especially in the field of expanded plastics such as expanded polypropylene.
• Good understanding and experience of recycling technology.
• Excellent organizational, leadership, proactive, interpersonal and intercultural communication skills.
• Outstanding analytical and problem solving capabilities and efforts.

Requirement

• Bachelor Degree or higher in Science/Chemistry/Engineering.
• Total 10 years or more of product development, quality control/assurance, production, ISO activities, and other engineering related jobs in plastic industry.
• Minimum 3 years of plastic molding experience.
• Frequent Overseas travels (mainly South East and South Asia) might be requested depended on business situation.

• Perform marketing and sales of Company’s products in local and overseas markets.
• Conduct market research and undertake product development projects.
• Establish production plan and sales control and provide input for yearly sales budget.
• Provide technical service and handling of customer’s requests and feedback.
• Develop new customers and new applications to expand sales and enhance profitability.
• Act and comply with corporate governance and ISO requirements.
• Participate in Company’s Workplace Safety & Health programs.

• Degree in any field, open to candidates with no experience.
• With 1 - 2 years of working experience in sales/marketing and technical service of polymer products and knowledge in international trading will be added advantage.
• You are a team player with initiative, good analytical skills, willing to travel and possesses good interpersonal skills and able to communicate with clients at all levels, both written and verbal.

• Permanent role
• AWS
• Variable bonus
• Holiday subsidy

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

The SAP ERP domain technical business analyst plays an important role in bridging the technical and business aspects. This role involves understanding current ERP related business processes and assist the DnA team with respect to SAP ECC and future S/4HANA intricacies, collaborate with business on requirements gathering for new use case projects and support production operations team on-demand.

Domain and BA Expertise

• Possess knowledge of SAP and/or S/4HANA ERP modules and functionalities
• Have experience as SAP Technical BA role supporting functions such as Finance, Manufacturing, Procurement, Supply chain etc.
• Understand business processes and workflows.
• Analyze how SAP data impacts business operations and decision-making.
• Experience on projects related to some of the use cases such as   procurement analytics, Supply chain analytics, BOM analysis, Enterprise finance performance reports, product and customer segmentation analysis reports, Inventory management etc.

Requirement Gathering and Analysis

• Assist new DnA use cases/projects gathering detailed functional and technical requirements from business users and/or Infineum functional consultants
• Understand the data sources, structure, and relationships within the SAP for the use case requested modules
• Analyze and translate business needs into clear technical specifications.

DnA technical team collaboration for ETL/ELT and BI development

• Collaborate with data modeler defining conceptual, logical and physical enterprise data warehouse model for SAP data
• Collaborate with data engineers to define data mapping, extraction methods , transformation rules and presentation layer business logic
• Collaborate with Powe BI developers on business logic development/testing
• Assist the DnA team to define data quality rules and Implementing data masking, anonymization, and access controls as needed

DnA support and operations

• Assist DnA Ops team in Identifying and troubleshoot data-related issues, collaborating with relevant teams for timely resolution.
• Assist the team on Implementing preventive measures to avoid recurring data problems.

Data Quality and Governance

• Work with data governance and business teams to establish data quality standards and compliance with data privacy regulations and organizational data governance policies

Technical Solution Design

• Collaborate with data engineers and architects on the solution documentation. Ensure solutions align with SAP best practices and standards.

Testing and Validation

• Develop test scenarios and validate data processes.  Participate in system and integration testing.

Documentation and Training

• Prepare technical documentation and user guides.  Provide training and support to end users and DnA team on-demand.

Communication and Collaboration

• Communicate technical concepts to nontechnical stakeholders.   Collaborate with cross functional and wider Portfolio teams on-demand.

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• Strong SAP Technical BA experience with core understanding of ECC/HANA systems and modules such as Finance, Procurement, Supply chain etc.
• Proficiency in data integration concepts, ETL processes, and data transformation.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Familiarity with data analytics tools and technologies is a plus.

Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Organize and coordinate internal resources and third parties/vendors for the flawless execution of projects

• Oversee the timely delivery of all projects, ensuring they remain within scope and within budget

• Allocate resource and ensure their availability

• Prepare a detailed project plan to track progress

• Monitor project performance with the helps of appropriate systems, tools and techniques

Team Summary

The Unified Checkout Team in Platform Solutions is accountable for product development and market deployment of various digital platforms and capabilities across the Asia Pacific region. This includes core platforms such as Visa Account Updater (VAU), Visa Click to Pay, Visa Developer, and development of specific solutions designed to address unique market needs or opportunities.

Click to Pay is a guest checkout solution that allows issuers, merchants and their partners to reduce friction associated with manual key entry, simply and securely, when checking out online, in app, or in person. Together with the end-user solution provider, our digital platforms help to deliver a superior customer experience, stronger customer engagement, higher spend, lower fraud and stronger authentication.

The Unified Checkout  team is a horizontal business unit that works with many stakeholder groups and markets, across the Asia Pacific region and globally. We partner with account management, product, processing, and design and architecture teams. We partner to deliver product and market strategy, solution design, education and training materials, sales and distribution assets, product development, product commercialisation. Click to Pay is a critical component within a number of key initiatives in the Asia Pacific region and underpins future network and client product capabilities.

What an Analyst, Unified Checkout does at Visa:

As an Analyst operating within the Unified Checkout team, you will work with the Director and Head of Unified Checkout to define, articulate and respond to strategic, commercial, technical, and ecosystem implications related to online commerce. You will engage with a diverse range of stakeholder groups in our AP markets and regional hub to understand market requirements and provide updates on our online commerce platforms. Your main accountabilities will include:

• Identifying, understanding, and narrating key insights and trends that will inform our client facing stakeholders, including presentation materials, case studies, best practice guides, reports, and webinars.

• Proposing and defining technical or commercial solutions, based on our teams’ insights and strategy, to solve problems or to leverage opportunities in markets.

• Working with market teams to develop, track, and deliver on our shared objectives and outcomes including agreements, rules and guides, pricing and exceptions.

• Sales and business development support, including delivering programs and initiatives that drive VAS revenue objectives.

• Contributing to training programs which support delivery of key initiatives, and engaging regularly with internal stakeholders to ensure they are receiving adequate support to achieve their objectives.

• Actively managing our program of work and project plans and acting as a liaison between global  and hub teams to ensure coordination and alignment.

Why this is important to Visa

The Unified Checkout team is responsible for driving the evolution of the payments ecosystem toward payment solutions that are fully integrated into the technology we use today,, whether that be online or mobile, in person or remote. As we drive this change, solutions need to be simple, secure, convenient, and reliable for consumers. They will also represent a cost effective, timely, and low complexity path to achieving reach, scale, and extensibility for our clients. Your part to play is underwriting the promise our digital products aim to achieve by delivering high quality and consistent product development and market deployment of Click to Pay or Visa SRC solutions across the AP region.

Projects you will be a part of:

 There are two key initiatives that you will be instrumental in delivering:

• Over the last decade, Visa has invested heavily in digital platforms including Visa Token Service and Visa Click to Pay. Over the last 24-36 months the AP region has focused on delivering and scaling digital solutions for stored credentials. Over the next 24-36 months the AP region will focus on delivering and scaling digital solutions for guest checkout. As a result you will participate in a program of work to significantly scale Click to Pay and other Visa Secure Remote Commerce solutions in key markets and across the region. You will contribute to developing and delivering sales and distribution assets, working with markets to define effective initiatives or programs, and defining and delivering platform enhancements to address market needs.
• Value added products and services represent an opportunity to differentiate our business in the market, delivering meaningful benefits to our clients, and creating non-core revenue streams for Visa. Your role will also include working with Design and Architecture, and Regional Solutions teams to project manage the product development of Click to Pay and related value added services.

Requirement Gathering and Analysis:

• Work closely with business stakeholders to understand their operational and strategic requirements.
• Conduct detailed analysis of business processes to identify opportunities for SAP system improvements.

SAP Implementation and Customization:

• Collaborate with SAP consultants and developers to implement and customize SAP solutions.
• Configure SAP modules to align with business requirements and optimize system functionality.

Data Integration and Migration:

• Oversee data migration projects, ensuring the smooth transition of data into SAP systems.
• Collaborate with data teams to ensure data quality, integrity, and accuracy within SAP applications.

User Training and Support:

• Provide training to end-users on SAP functionality, ensuring they can effectively use the system.
• Offer ongoing support to users, troubleshooting issues and addressing inquiries related to SAP applications.

Documentation:

• Create and maintain comprehensive documentation of SAP configurations, processes, and user guides.
• Ensure documentation is up-to-date and aligned with system changes and enhancements.

Collaboration and Communication:

• Act as a liaison between business stakeholders and technical teams.
• Facilitate communication to ensure a clear understanding of business needs and effective implementation of SAP solutions.

Continuous Improvement:

• Stay informed about SAP updates, patches, and best practices.
• Propose and implement improvements to enhance the efficiency and effectiveness of SAP applications.

• Proven experience as an SAP Business Analyst, with expertise in SAP modules relevant to the organization (e.g., SAP ECC, SAP S/4HANA, SAP BW).
• Strong understanding of business processes and the ability to translate them into SAP solutions.
• Experience in SAP implementation, configuration, and support.
• SAP certification(s) is a plus.

Requirement Gathering and Analysis:

• Collaborate with business stakeholders to understand their data and analytics needs.
• Conduct thorough analysis of business requirements and translate them into technical specifications.

Azure Data Factory Utilization:

• Demonstrate expertise in designing and implementing data pipelines using Azure Data Factory.
• Work closely with data engineers and developers to ensure the effective utilization of Azure Data Factory capabilities.

Data Integration and Management:

• Develop a comprehensive understanding of data sources, structures, and business rules.
• Facilitate the integration of diverse data sets, ensuring data quality and accuracy.

Documentation:

• Create detailed documentation of business requirements, data models, and technical specifications.
• Maintain up-to-date documentation throughout the project lifecycle.

Collaboration:

• Act as a liaison between business stakeholders, data engineers, and other technical teams.
• Foster effective communication and collaboration to ensure successful project outcomes.

Quality Assurance:

• Conduct testing and validation of data solutions to ensure they meet business requirements.
• Identify and address any issues or discrepancies in data processing.

• Proven experience as a Business Analyst in a technical environment, with a focus on data and analytics.
• Hands-on experience with Azure Data Factory is essential.
• Strong understanding of data modeling, data warehousing, and ETL processes.
• Familiarity with Agile and Scrum methodologies is a plus.
• Relevant certifications in Azure or business analysis are advantageous.

• Analysing business operations and strategies to identify new opportunities.
• Identifying cost reductions to increase sales revenue.
• Analysing consumer behaviour to meet product demand and preferences.
• Performing competitor analysis toward an increased market share.
• Implementing efficient customer communication and feedback channels.
• Identifying and negotiating sales deals that promote sustained income.
• Identify and research potential clients
• Develop and maintain client relationships
• Monitor project teams to ensure contracts are executed as agreed
• Create and implement processes and policies to support the overall business
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Drive the end-to-end sales process
• Prepare and submit sales contracts