The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Responsible for the functional knowledge
• Liaise with business for clarification and understanding of requirements
• Manage workshops with business to challenge the needs or explain new solutions
• Analyse functional impacts considering technical constraints with technical lead’s help
• Explain and work closely with the developers for the implementation of change/evolutions
• Responsible for the functional testing of development
• Create tests and define tests strategy in coordination with project manager / Others Business Analysts
• Define the use cases to manage regarding the impact on business of new requirements
• Conduct continuous testing in development environment for development monitoring
• Involvement and contribution to project management (Agile Methodology)
• Help project manager in Sprint planning based on capacity management & backlog management
• Help to monitor sprint progress by coordinating with developers on a daily basis using dashboard
• Help to manage KPIs to monitors project progress
• Proactive in managing the risks, alerting on the blockers and any possible delay in the project status
• Help in coordinates the delivery in production & non-production with the developers, technical architects and other business analysts
• Involved in support of application for functional incident
• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers

Job Qualification

• At least 7 years of business analyst experience
• Experience on Agile projects (Preferably as a Scrum Master) is strongly preferred
• Hands on testing process (writing, executing and monitoring test)
• Database testing with query writing for data comparison
• Strong analytic skills
• Excellent communication skills
• Proactive and result oriented
• Sense of commitment
• Knowledge of all phases of IT system development and implementation life cycle
• Exposure on Agile and Waterfall project methodology
• Capable to effectively interact with Business team
• Capable to effectively interact with Technical team
• Team spirit - Like to explain and share knowledge
• Proactive with excellent verbal and written communication skills in English

Technical

• Technical experience or background to be comfortable with data models and SQL
• Experience with JIRA & JIRA XRAY
• Optional experience on API testing

Functional

• Financial/banking industry knowledge
• Specific knowledge in regulatory frameworks and requirements (Basel committee)

Nice to have: Agile scrum master or project management certification

Others Skills: Added advantage to have basic French language skills

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc
  

Qualifications

Your Experience

• Experience - 5+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers)
• Working experience in configuring and troubleshooting SD-WAN technologies
  Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent written and verbal communication skills are required
• Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Working experience in Silverpeak, Huawei, Fortinet or any vendor related SD-WAN devices is a plus
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus
• Experience with designated customers is a plus
• Candidate having CCIE/CCNA is a plus
  

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Role Purpose

We’re looking for someone like that to:

• monitor settlement transaction to ensure timely settlement incl. pre-matching and cancel and rebook transactions
• place manual settlement and / or transfer instructions, affirm broker confirmations and handle broker enquiries
• systematically chase and resolve pending transfers/ settlements, differences and breaks (cash and security)
• manage trade processing and lifecycle events, ensuring trade Confirmations are dispatched to clients and lifecycle events are booked accordingly
• administrate our securities settlement static data and standard settlement instructions (SSI) reference table
• collaborate with interface partners as part of efficiency improvements and improve processes continuously
• process and send notification on corporate actions events for structured products

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About Bluefield Renewable Energy

Headquartered in Singapore, Bluefield Renewable Energy Pte Ltd (BRE) is a Decarbonization Platform Transforming Waste into Valuable Resources and Capturing Carbon for a Sustainable Future.

We utilize our proprietary and patented cutting-edge thermo-chemical conversion technology to transform waste into valuable resources instead of channeling them to incineration or landfill conventionally.

Our technologies are endorsed by National Research Foundation of Singapore (part of Prime Minister’s Office of Singapore) and our products are certified by European Biochar Commission (EBC) and International Biochar Initiative (IBI).

Be part of driving Net Zero Targets with us!

Job Description

• Manage carbon accounting and verification processes, including data collection, audits, and report writing
• Offer guidance on navigating both international and domestic carbon markets and regulations, whether voluntary or compliance-driven
• Prepare and furnish information for carbon-related compliance and reporting requirements
• Address and rectify incidents of non-compliance with sustainability standards
• Collaborate with relevant stakeholders to identify potential opportunities for implementing sustainability and carbon projects, assessing technical, commercial, regulatory, and financial feasibility
• Develop institutional knowledge in international standards, sustainability reporting, trends, regulations, and best practices in decarbonization
• Participate in low carbon related product development
• Oversee carbon-related projects and follow-ups with clients
• Undertake assigned tasks as needed

Requirements

• Bachelor’s degree, have relevant knowledge and/or experience in sustainability, environmental studies or decarbonization
• Strong written and verbal English communication skills
• Ability to convert complex data and information into actionable insights
• Proficient in MS Office, with advanced skills in Excel and PowerPoint
• Willing and able to travel internationally if necessary

Additional Skill Sets/Attributes

• Possesses the ability to thrive in a dynamic and evolving environment
• Maintains a positive attitude, displaying energy and resourcefulness
• Demonstrates trustworthiness, acting as a self-starter with a strong sense of independence
• Exhibits diligence, self-motivation, and a collaborative team spirit

Main Tasks by Project Technical Engineer are

• Study of general programme, detail sequence of works, detail methodology and kinematics of construction for both tender and project phases.
• Definition of required temporary works, material and equipment for each identified task

Detailing for each temporary works and Erection Equipments:

• Main Concept & Functionality Design brief and design basis
• Checking of interfaces
• Coordination with Structural Dpt for detail design (and/or detail design) General technical support of on-going projects (Method Statement, detail sequence of works, special Temporary Works methodology)

Job Requirements

Software:

• Good command on MS Office, especially Excel
• Good command on AUTOCAD is a bonus
• Knowledge of SketchUp and Inventor are a (big) plus but not mandatory

The Career Conversion Programme (CCP) (Train-and-Place) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand. This programme is jointly supported by the Workforce Singapore (WSG) and Workforce Advancement Federation (WAF). The training programme consists of 15 months of local attachment with Roche.

Who are we looking for?

• Fresh Graduates who have recently graduated, OR;
• Candidates with 2 years working experience and above. Not in a similar job function prior to joining this TnP Programme.

Key Responsibilities

• Support the Biochemical Manufacturing Department by working effectively within the group to meet department goals and objectives.
• Responsible for completing assigned tasks which may include preparing small equipment, cleaning and sterilizing vessels, preparing solutions,monitoring and operation biochemical processing equipment, raw materialssampling, dispensing and environmental monitoring sampling and maintain housekeeping of the areas while adhering to Safety, cGMP and Biochemical Manufacturing guidelines.
• Assigned tasks must be prioritized and work must be documented per approved manufacturing formulae.
• Troubleshoot equipment and process problems.
• Support process improvement efforts.
• Operate computers for process control and data entry.
• Participate in staff and shift change meetings and work closely with other shift personnel and external support groups.
• Ensure all assigned tasks are performed as per safety requirements. Report safely incidents and near misses on a timely basis and support SHE in incident investigation.
• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses, and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.
• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Qualifications

• Fresh Graduate with degree in Life Sciences or Engineering discipline or Diploma or NITEC or equivalent holders.
• Diploma holders with at least 3 years of experience. NITEC or equivalent holders with 7 years of experience. Biologics experience is a plus.
• Must possess good problem solving, interpersonal communication and team skills.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Job Objectives

• Technical Delivery Manager (TDM) is responsible for Technical delivery of projects spanning multiple upstream and downstream applications. Delivering projects with Bank’s project SDLC guidelines while managing issues, risks, dependencies and project change will be core competencies to the role.
• TDM is responsible to ensure that project produces the required deliverables with quality as per the defined functional and non-functional requirements, within the specified boundaries of time and cost.

Key Responsibilities

• Coordinate preparation of technical project plan for ITC, reporting to Lead TDM
• Manage Pre ITC activities for existing enhancement and new system implementation
• Manage project Business and Technology stakeholders, e.g., escalation, expectation, conflict, scope changes, etc.
• Anticipate, capture and manage overall implementation level risks and issues, track risk aging
• Own and drive resolution and escalate risks and issues in a timely manner
• Prepare overall implementation plan taking inputs from all stakeholders including technology. business, operations and co-ordinate execution by respective application teams
• Partner with stakeholders in ensuring System Development Methodology is followed
• Measure, monitor and report implementation progress to stakeholders
• Review and assess changes and impact to timeline & cost
• Key point of contact for all RFP related tasks and requirements
• Secretary for PWC meetings and PW workshops for their module/project
• Ensure teams work in a collaborative environment
• Manage all changes to the agreed scope of work

Key Requirements

· At least 5 years’ Experience of multi-country Private Banking system implementation/projects

· Private bank functional and technical understanding is must

· At least 10 years of experience in every stage of software development lifecycle. Relevant Technical & PM certification will be plus including knowledge of technologies like J2EE, Oracle, Unix, MQ etc

· Experience in effective planning, execution, monitoring End-to-end technical activities and reporting to senior management

· Experience in managing Technology vendor and Business stakeholders from various ASEAN countries and have appreciation of local IT regulations

· Highly effective communicating with technical and non-technical stakeholders.

· Good problem solving and analytical skills

· Degree in computer science or related professional/technical qualification will be advantageous although not mandatory

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

The Career Conversion Programme (CCP) (Train-and-Place) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand. This programme is jointly supported by the Workforce Singapore (WSG) and Workforce Advancement Federation (WAF). The training programme consists of 15 months of local attachment with Roche.

Who are we looking for?

• Fresh Graduates who have recently graduated, OR;
• Candidates with 2 years working experience and above. Not in a similar job function prior to joining this TnP Programme.

Job Overview

Ensure the completion of maintenance tasks and provision of technical support while in full compliance with current Good Manufacturing Practices (cGMP), Safety, Health and Environment (SHE) and Quality policies and standards.

Key Responsibilities

• Responsible for coordinating all external and in-house calibration, maintenance and repair of all utilities and manufacturing equipment/systems serving the entire manufacturing facility and the execution of all job orders by external vendors.
• Responsible for raising purchase requisition for vendors' services through local (Computerized Maintenance Management System) CMMS system.
• Establish good relationship with stakeholders not limited to external vendors/partners, manufacturing, utility, maintenance team.
• Provide technical support to calibration technicians on shift to perform calibration, maintenance and repair of facilities and manufacturing equipment in support of plant operations.
• Provide support to manufacturing, utility and engineering services during routine and shutdown maintenance work; and product change over in support of plant operations.
• Performs timely review and technical completion of work orders, initiate follow up work order and discrepancy notification as required.
• Provide technical expertise in Maintenance, Electrical and Instrumentation to Project Engineering Team and deliver project within stipulated timeline and budget.
• Provide support in the creation or amendment of preventive maintenance or calibration procedures and/or practices to comply with regulatory codes, specifications, standards and corporate guidelines for the safe, reliable and efficient operation of the plant to ensure validity, efficiency and maximum production equipment uptime.
• Increase the mean time between failure (MTBF) of equipment by identifying and eliminating the causes for recurring issues and to implement robust solutions.
• Partner with the Maintenance and Calibration team to reduce mean time to repair (MTTR).
• Implementation of continuous improvement project (Kaizen) and initiate change request to optimize maintenance/calibration activities if required.
• Provide support to the Maintenance and Calibration team during health authority inspections.
• Knowledge in BAS/PCS/PLC/HMI.
• Knowledge in Maintenance and Calibration Processes and Standards.
• Knowledge in Analytical and Laboratory Instrumentation.
• Participate in Root Cause Analysis (RCA's) to identify potential root cause and follow up on all corrective actions and preventive actions.
• Working knowledge in Permit to Work System, Job Safety Analysis (JSA), Risk assessment (including RCA, HAZOP, FMEA), Confined Space System, Work At Height

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Qualifications (education/experience/knowledge/skills/competencies)

• Degree/Diploma in Mechanical, Marine, Electrical/ Instrumentation or Chemical Process Engineering with at least 1-2 years experience in pharmaceutical or chemical manufacturing.
• Candidates with 1-2 years hands-on maintenance working experience in Pharmaceutical or Chemical manufacturing and experience in project start-up will be preferred.
• Strong background in Operation and Maintenance of equipment and instruments in the production and utility area will be preferred.
• Experience in setting up SAP Maintenance Program, spare parts store, project start-up environment and safety procedures/practices is an added advantage.
• Excellent computer skills including but not limited to CMMS software, spreadsheets and word processing software.
• Excellent analytical problem solving skills and persistence to resolve outstanding issues.
• Excellent inter-personal and communication skills, both written and verbal.
• Must possess the ability to work independently with adequate direction and guidance, and deliver projects/tasks on time and within budget.
• Must be team oriented and be able to work with members of the team.
• Strong leadership and customer service skills, attention to details, accurate and thorough.
• Strong concept of cGMP in area of Maintenance and Calibration.
• Willing to be scheduled to occasionally work off shift hours in support of operations.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

• Opportunity to join a Global Multinational Organization with long term stability
• Regional Role

About the Client
Our Client is a Global MNC with a well-established presence of more than 20 years with more than 5000 employees worldwide. With rapid expansion plans, they are now looking for an Information Security Analyst / Executive to be a part of their team

About the Job
As an Information Security Analyst, your job responsibilities involve:

• Aligning with the global Cybersecurity team on priorities and roadmaps while ensuring the rollout of the Cybersecurity Policy on the APAC scope.
• Contributing to the evolution of the Cybersecurity Policy, guidelines, and documentation.
• Providing support to Data Privacy teams in the different markets.
• Providing support to Local and Regional Teams in implementing security actions/projects.
• Rolling out controls defined by the Tech Cybersecurity Team to monitor the level of compliance with the Cybersecurity Policy and defining new controls if needed.
• Promoting a Cybersecurity culture across the organization.
• Regularly communicating best security practices to Regional and Local IT Teams in alignment.
• Relaying global awareness and training programs issued by the global Cybersecurity team and setting up specific awareness/trainings if needed.
• Supporting and facilitating cybersecurity audits for projects before go-live.
• Participating in the global response team in case of a major incident.
• Suggesting improvement plans based on the return of experience of previous incidents.

Skills and experience required
As a successful candidate, you should have at least 3 years of working experience in an Information Security role with a good experience in managing IT security policies, frameworks and controls.

You should also have a good understanding of IT Governance, Risk, Compliance and cybersecurity standards and best practices.

Whats on Offer
This is an exciting opportunity to join a Global MNC as their Information Security Analyst. You will get the opportunity to contribute and align on the synergies between Global and APAC on information security policies, frameworks, structure and best practices.



To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/RoystonLow. (EA: 94C3609 / R1871559)

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Report to Head of IT to assist in the implementation of all application system projects, including POS, ERP, Digital eCommerce, etc
• Work with respective department heads to analyse and propose process solution
• Hands-on technical development skills to perform application enhancements in Navision C/SIDE, Microsoft Dynamics-Business Central, SQL scripts, Java scripting, or any other ERP applications
• Impart and groom junior staffs.
• Manage third-party developers to deliver customisation documentation with proper documentation
• Performs and conduct systems testing, user training & acceptance testing, and post mortem follow-up
• Responsible for quality of deliverables, and customer satisfaction.
• Lead Report Analytics implementation

Requirements

• Independent and self-motivated with excellent interpersonal, communication & reporting skills.
• Willing to get hands-on and work with the team
• Able to travel inter-state and overseas where required
• Preferred language: Chinese (Written and Spoken) due to the need to support our North Asia subsidiaries

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Location: Central

*Flexible working arrangement

This is an exciting opportunity with a highly established industry expert in delivering actionable maritime insight, data, and analytics.

• Produce an agreed number of credit reports per month against volume and timeliness KPI and support the Credit Risk Team Lead – APAC to ensure the regional and global targets are met
• Actively research and analyse companies, shipping, and financial markets as well as other relevant data and information to make confident and concise credit risk judgements while displaying knowledge and integrity
• Support the Credit Team Lead in training and onboarding Credit Report Analysts, mentoring and coaching junior colleagues, and contribute to training materials and process improvements
• Grow and maintain a network of contacts via phone and email by engaging in proactive information exchange, acting as a brand ambassador
• Ensure that any critical and non-critical errors in output are flagged and escalated accordingly
• Support the Credit Risk Management Team by being a regional go-to person for company analysis SME and therefore attend client calls when required alongside sales and/or product management, and when required support our account managers on networking events and relevant conferences
• Stay abreast of market news and new Seasearcher product developments and functionality covered in Go to Markets and continually develop your understanding of the maritime industry to enable high quality writing on the profile of the company
• Foster collaboration and share information with other in-house data teams that research company ownership structures, to optimise the quality of data

Requirements:

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing
• A customer-first approach and strong time management skills and ability to produce high quality content within set deadlines
• Ability to compile training methodology and feedback documents to drive output enhancements is a pre-requisite

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

· Attractive Salary Package

· Stable Organisation

About the company

Our client is a Global MNC with a well-established presence of more than 50 years with more than 1000 employees worldwide. With rapid expansion plans, they are now looking for a Application Support Analyst to be a part of their team.

About the job

As an Application Support Analyst (.NET / C#), your job responsibilities involve:

• Overseeing the complete software development life cycle, encompassing planning, development, testing, implementation, integration, and documentation.

• Managing day-to-day operations and concurrently handling multiple projects.

• Supporting and maintaining software applications and databases.

• Collaborating with business users to analyze business requirements and formulate solutions based on existing products and the tech stack, or introduce new tech solutions.

• Staying current with the latest industry trends in technologies.

Skills and experience required

As a successful candidate, you should have at least 3 years of working experience in a Software Engineering or Software Development role.

You should have a good working experience with Microsoft technologies and programming such as C# / .NET / Sharepoint systems.

Whats on Offer

This is an exciting opportunity to join a Global MNC as their Application Support Analyst. You will get the opportunity to be integrated closely with the Applications team to be involved in end to end SDLC operations, enhancements and development.

Job Description

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

Roles and Responsibilites

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure the success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Service Delivery Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery Manager or the appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Responsibilities

· Billing - Monitor and ensure that the monthly billing is complete and accurate.

· Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place

· Process manual invoices/credit memos and order quotes as requested·

· Review Invoices and conducts variance analysis, with sign off required

· Coordinate monthly invoice run to ensure accurate and timely customer billings

· Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.

· Assist in month end close related tasks.

· Assist in Audits & SOX controls

· Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues

· Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)

· Acts as First Line Support for approval requests and deal inquiries

· Project Management - Participate on UATs, projects and ad hoc assignments as needed

· Implement and document processes and procedures required by SOX

· Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support

· Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies

· Assist in the training and coaching

Qualifications

· Bachelor's degree required

· 3+years’ experience preferred

· Ability to work independently and self-motivated

· Strong analytical data mindset

· Good communication (both spoken and written) and interpersonal skills

· Proficient in Excel and PowerPoint

Skilled in MS Excel, SFDC, Oracle and Sebel.

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Effectively contribute to projects aiming to better secure the organisation by various technologies and processes.
• Analyse security controls implemented to system against policy, standards and security best practices
• Assessment and improvement of technologies management
• Establish relationship with project and BAU personnel at appropriate levels when required
• Demonstrate technical capabilities and professional knowledge and ability to assimilate new knowledge
• Demonstrate good understanding of security principles and key security technologies
• Passion in delivering sustainable security solutions and continued improvement in control and risk mitigation
• Discipline in timely submission and reporting key metrics and status

Requirements

• Degree or Master graduate
• 2-5 years of relevant experience
• Strong communication skills to wide and diverse audiences

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Career Conversion Programme (CCP) (Train-and-Place) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand. This programme is jointly supported by the Workforce Singapore (WSG) and Workforce Advancement Federation (WAF). The training programme consists of 15 months of local attachment with Roche.

Who are we looking for?

• Fresh Graduates who have recently graduated, OR;
• Candidates with 2 years working experience and above. Not in a similar job function prior to joining this TnP Programme.

Job Overview:
This position supports facilities operations, optimization and improvement initiatives in facilities management operations, programs and site procedures, with the facilitation of cross-functional collaboration.

Key Responsibilities:
● Support F&E contract reviews in collaboration with F&E internal stakeholders
● Be a central contact for timely Shopping Cart and Purchase Order creation using the appropriate platform.
● Participate in discussions and site visits to identify areas of Continuous Improvements and bring about value enhancements to F&E operations.
● Perform critical thinking/review for harnessing new technologies and methodologies to bring about facility operation enhancements to meet the needs of RSTO community and manufacturing operations.
● Support Facilities operations in delivering site services, such as gathering and analyzing user data, performing Gemba walks, monitoring key conditions and deliverables for supporting Make-Assess-Release activities.
● Manage GMP/Non-GMP change management activities and documentation for improvement initiatives in collaboration with various site functional groups.
● Support engagement communications and activities to internal stakeholders.
● Use of Visual Management tools to provide visibility of project/program status updates.
● Support in reviewing project documentation in adherence to Roche Engineering Manual Lite for expense/capital projects.
● Assist in project coordination and site inspection with internal and external project members.
● Perform any other tasks as assigned by the supervisor.

Safety, Health & Environment:
● Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
● Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:
● Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Qualifications & Experience
● Diploma/ Degree in Engineering or Science discipline is preferred.
● Fresh graduates/ mid-career professionals who are switching out of other industries.
● Able to and preferably with experience working across different functions within an organization.
● Flexible and adaptable to work with various project teams and contractors on site.
● Able to work independently, manage multiple tasks/priorities and have good communication and organizational skills
● Excellent knowledge and experience in the use of MS Office tools.
● Have customer service skills, attention to details, accurate and thorough.
● Be self-motivated, able to lead and take initiative.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

Responsibilities:

a. Experience in development (.NET framework preferred), secure coding, DevSecOps process and support/maintenance of existing system.

b. Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.

c. Assists with the documentation of technical design, specification, and technical solution.

d. Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding.

e. Gather user feedback to update and improve documentation content.

f. Analyse the project's needs, scope the problem and develop technical use case to address the problem.

g. Map and review the business requirements to technical design. Write clearly and articulate technical documentation.

h. Maintain document repositories used by project teams and assist with project documentation as needed.

i. Work with the users to ensure smooth deployment and adoption of new solution.

Perform analysis.

a. Technical Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements.

b. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop use case.

c. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.

d. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.

e. Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

Requirements:

· Degree/Diploma in relevant fields is preferred.

· Hands-on experience in full project development life cycles

· Past track record in business analysis, application solutioning and design

· Analytical, conceptualisation and problem-solving skills.

· Ability to model business requirements in business process modelling tool.

· Ability to perform qualitative, quantitative, and root-cause analysis.

· Pro-active, resourceful, and self-motivated to innovate and take smart risks to achieve business goals.

· Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Knowledge in one of the following areas will be added advantage, Agile Methodology, Cloud Technologies, Container Technologies, and Knowledge Management.

· Knowledge in Singapore government securities will be an added advantage.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

· Team player with strong organization and people handling skills, customer oriented.

· Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Job Description:

• Assist SRE & RE to carry out supervision of LTA infrastructure construction.
• Supervise the Contractor's work to approved drawings & specification.
• Keeping site records and all necessary site documentation.
• Be vigilant to look out for any stress-signal and ensure that remedial work, if any, is carried out immediately.
• To write and record daily activities in a shift report.
• To attend and keep record of all inspection and testing as requested by the contractor and acknowledged by RE.

Job requirement:

• Diploma in the Civil/Structural discipline or equivalent with minimum three (2) years of relevant experience in projects similar in nature to the works in LTA rail/road project.
• RTO for bored tunnels shall have minimum three (2) years of relevant experience in the supervision of bored tunnelling projects similar in nature to the works in LTA rail/road project.
• RTO(T) will be required to register with JAC as the qualified site supervisor

We are looking for a Project Manager, IT Business Systems Analyst to join the team.

As an IT Business Systems Analyst, you will be directly involved in performing analysis of existing application software and exploring innovative solutions to improve business efficiency. You will also be expected to manage end-to-end delivery of Commissioning of IT systems technologies from planning to post implementation support.

Responsibilities:

· Provide application support in resolving and troubleshooting problems together with stakeholders and vendors for further investigations.

· Perform analysis of existing application software and explore new solutions to improve business efficiency.

· Plan, execute and manage projects or commissioning of IT systems and technologies from initiation to delivery, including post-implementation support and system maintenance to achieve automation and operational efficiency.

· Track and manage all incidents to ensure resolution or escalation to the relevant support staff and vendors.

· Manage the interface and integration requirements between IT application systems.

· Manage and govern IT service providers and vendors to ensure SLA commitments are met.

· Ensure compliance of all security measures in application development processes.

· Facilitate end-user training to ensure the correct usage of IT application workflows by users.

· Manage system access roles and rights and user-IDs. (Add, modify and delete).

· Manage and monitor IT budget, procurement and utilisation relating to systems and applications.

· Maintain user documentation including release notes, training guides and UAT documentation.

· Provide IT project management and domain knowledge to users when required.

· Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable and has the necessary vendor support and warranty in place.

· Any other projects that are assigned by the Manager.

Job Requirements:

· Diploma or Degree in Computer Science or Information Technology.

· Working knowledge of both waterfall and agile development methodology.

· Experience with application development will be an added advantage.

· Comfortable learning new technologies as needed for new solutions.

· Proactive, resourceful, willing to learn and take on responsibilities.

· Team player with strong communications, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

· Must be willing and able to travel across Singapore to support remote sites when required.

The position

• Implementation and support of FO/AX in Finance/Trade & Logistics and Production modules.
• Perform gap analysis to complete the client business requirements
• Prepare functional specification for customization required
• Managing content development
• Prepare User Manuals and deliver training to end users
• Prepare test scripts and conduct user acceptance testing
• Proactively identify, analyze and respond to issues and risks.
• Recognize and pursue opportunities for cross-selling and additional client projects.
• Advice customer organization on solution usage and help minimize gaps with customer’s business processes through creative configuration.
• Directly interacts with customers to resolve conflicts and issues with the goal of improving and maintaining positive relationships
• Resolving client queries and problems

Managing and guiding junior/partner consultants by using HOYA guidelines and project framework

Required candidate attributes

• Minimum 5 years of implementation experience on Microsoft Dynamics 365FO/AX2012/AX2009, with added considerations for D365FO
• Must have 5+ years of experience with MS Dynamics AX ERP (Trade and Logistic: Purchase, Sales, Inventory, Finance, Manufacturing, Warehouse Management System, Service. Candidate is also to learn on ISV package for Repair.
• Successful completion of at least Three full lifecycle of Dynamics AX 2012/2009 and D365 implementation projects as a Project Manager or Consultant
• Experience implementing large scale ERP project is a definite asset
• Nice to have 5+ years experience in a relevant industry vertical
• Deep understanding of Microsoft Dynamics AX platform and possess skills in how to architect solutions on a functional and technical level that will deliver high quality results, to meet or exceed the client's needs and utilize the features and functions correctly and effectively
• Must have 5+ years’ experience in Business Analysis practice, with proven proficiency / mastery of basic Business Analyst competencies
• Must have experience with package (COTS) customization and deployment
• Experience in Reporting/ Business Intelligence suites and application integration is an asset
• Experience in Data Retrieval & Analysis from application databases is an asset.
• CSV experience will be an asset (Computer System Validation)
• Having experiences on Total Quality Management for IT Implementation will be an asset
• Project Management certification will be an asset
• Strong work ethic; Ability to work in non-structured work environment
• Possesses Excellent interpersonal, presentation and written communication skills
• Strong ability to convey technical information to non-technical clients
• Self-starter with ability to handle multiple tasks and shifting priorities
• Thinks clearly and calmly under pressure
• Investigates problems to establish real or hidden causes
• Demonstrate strong analytical and problem-solving skills, particularly with regards to anticipating and solving problems or issues before they occur or become critical.
• Learns new concepts quickly and thoroughly
• Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations without damage to the relationship
• Good time management, well organized, consistently meet commitments and creates high quality deliverables
• A strong work ethic and ability to be a self-starter
• Service oriented and positive attitude
• Places emphasis on client satisfaction
• Promotes the mission and shared values of our company
• Directly interacts with customers to resolve conflicts and issues with the goal of improving and maintaining positive relationships