The purpose of this position is to provide professional IT support to all customers, internal and external, within the assigned geographic region. Support for all MKS approved applications will be provided while adhering to established SLA’s. Position will be a business owner and champion for the global Help Desk application. Work with the global Field Services, Applications and Infrastructure Teams to identify, analyze, and resolve IT issues in a timely fashion. Participation in projects as directed by the IT Field Services Manager is required. Independent and Team driven identification and implementation of IT and business process enhancements is expected.

IT vendor management is a critical aspect of this position. Vendors may be local, regional, or global. Participation in vendor governance activities is required. Cost control activities including the creation of purchase requisitions is a requirement of the position.

You are responsible for:

• Respond to all customer requests for assistance in a professional manner
• Champion the global Help Desk application and ensure all activities, including phone calls, are well documented
• Troubleshoot, diagnose and thoroughly document reported problems
• Respond to customer requests and provide timely status updates within established SLA’s
• Make adjustments, repairs and and/or perform preventative maintenance on computers, telephones, printers, mobile devices and other IT related equipment
• Identify, troubleshoot and repair software and hardware errors and/or problems
• Ensure local area network, wireless and VPN access and troubleshoot network connectivity issues
• Manage local and regional IT asset inventory, ensure compliance with MKS standards
• Conduct local and regional new employee IT on boarding activities
• Train customers on the use of new and existing applications
• Provide office and workstation setup and relocation support
• Travel as needed to support all sites in the assigned geographic area
• Perform other related duties that may be assigned or associated with the responsibility of the position

To succeed in this role, you should have the following skills and experience:

• Associate’s degree in computer science, Information Systems or related field
• 4 years of experience in IT technical support, additional experience in lieu of degree requirement
• IT technical certifications a plus
• Good communication skills, both orally and in writing
• Focused on providing excellent customer service
• A proven track record of accomplishments and strong interpersonal skills are required

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Description:

• Assist the Building Manager in daily operations.
• Utilize and adjust the Building Management System (BMS) for improvements and fault removal.
• Adjust, check, and replace flush valve sensors as needed.
• Identify and clear minor leakages or chokes in a timely manner.
• Manage building maintenance tasks like oiling door hinges, repairing door handles, and applying sealants.
• Inspect and maintain window hinges and locks.
• Perform repairs and maintenance as required.
• Handle any other ad-hoc duties assigned by your supervisor.

Requirements:

• Minimum Nitec in Facilities Management Services / Estate Management / Building Maintenance / Engineering / Building Services or related fields
• Minimum 3 years of relevant experience in facilities operations management, mechanical trades of ACMV, plumbing and sanitary.

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Oversee the validity of vessels’ certificates and maintain e-documents within the system.
• Support the Technical Superintendent or Manager in the preparation, monitoring, and control of repair and maintenance budgets for the fleet, as well as in the quotation and requisition process for service and store needs.

Requirements:

• NITEC in Marine Engineering or equivalent
• At least 2 years of relevant working experience
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 2 - 3 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Role and Responsibilities

1. Provide on-going application support and be involved in various stages of the SDLC

2. Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions

3. Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems

4. Perform documentation of requirements and new process/workflows for the developed solutions

5. Perform functional analysis of new systems and enhancements to existing systems

6. Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution

7. Plan and coordinate end-user training for any system implementations or enhancements

8. Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution

9. Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results

10. Identify, facilitate and ensure cross functional resource support for projects.

11. Provide 24/7 primary application maintenance support

12. Participate and support Request for Proposal (RFP) for projects with the Manager.

Requirements / Qualifications

1. Minimum 3 years of experience in developing, implementing and maintaining IT systems

2. Successful track record in project management, user and vendor management

3. Experience in MS Windows environment & application support

4. Experience in Database management systems (SQL, Oracle)

5. Strong analytical skills and ability to work independently

6. Experience in healthcare industry is an added advantage

7. Degree in Computer Science, Computer Engineering or equivalent

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Job Description:

• Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing, exposure, pnl, VaR, invoicing matters and more), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
• Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team.
• Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
• Operation and problem solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, network, infrastructure and development teams.

Requirements:

• Must have: Working experience of minimum 4 years in the field of IT software applications in the commodities trading business with involvement in business applications change management and day-to-day operation and support
• Bachelor's or Master's degree, preferably in an IT related field
• Excellent communication and presentation skills
• Good analytical and technical skills (SQL, Oracle DB, basic programming) as well as a good perception of user needs and business processes
• Good knowledge of Microsoft products
• Team player
• Self-motivated with the ability to prioritize tasks
• Able to work in a high pressure on-call environment with changing priorities
• Proactive and customer focused with a “make it work” mentality
• Highly responsive, energetic and enthusiastic
• Resourceful and able to think creatively and adapt

The Role:
My Client is a global Commodities Trading House and we are looking for a Market Risk Analyst to join the business in Singapore. We are looking for Risk candidates with an interest in growing their career within the Market Risk function with leading brand names in the Commodities space.

Responsibilities:

• Oversee all Middle Office and Market Risk related work
• Work with the Traders on any PnL and Hedging related work
• Manage the Trading desk's exposure and calculate Value at Risk (VaR)
• Manage daily Profit & Loss (P&L) reporting
• Ensure that trading activities are within internal and external policies
• Update and enhance any ETRM related data and processes
• Perform mark to market and any adhoc quantitative related work

Requirements:

• A bachelors degree in a reputable university
• 3 to 10 years of experience in a Commodities Risk / Middle Office function
• Experience across VaR, PnL, Mark to Market etc
• Candidates with VBA, Python, R preferred

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

• Overall responsible for technical operations of the assigned oil tankers.
• Ensure that the vessels achieve the necessary technical standards and performance.
• Manage the vessels certificates and documents to ensure they are systematically updated and stored.
• Prepare and manage vessels’ technical budget and monitor dry-dockings and other required repairs and maintenance jobs.

Requirements:

• Chief Engineer or Second Engineer (COC Class 1/Class 2)
• At least 2 years of experience as Technical Superintendent for Oil tankers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Oversees technical operations and supports daily maintenance needs, ensuring smooth facility management.
• Supervising, planning, and organizing a team of on-site contractors for maintenance works.
• Manages and supervises maintenance activities, coordinates with contractors and vendors, and ensures quality workmanship.
• Investigating, checking, and analyzing reported breakdowns and faults to prevent future occurrences.
• Troubleshoots and resolves technical issues, conducts inspections to ensure systems are functioning correctly, and implements corrective actions.
• Supervising upgrading projects when required.
• Assists in planning and executing technical aspects of renovation or upgrade projects.
• Carrying out regular inspections of facilities and systems.
• Conducts regular inspections of building systems and equipment to ensure proper functioning and maintenance.
• Establishing a good working rapport with stakeholders.
• Provides technical support and communicates effectively with team members, vendors, and management.
• Processing and monitoring incoming invoices, ensuring proper expense coding, and avoiding duplicate billing.

Requirements:

• Diploma in maintenance/facility/mechanical/electrical/real estate management/ Civil/ Structural or any related field
• Minimum 3 years of relevant working experience
• Experience in handling government project would be an advantage
• Short notice or able to start work immediately would be an advantage.

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Responsibilities:

• Ensure that the SIM/Nursing laboratory is equipped with necessary requisites for lessons scheduled.
• Carry out housekeeping and preventive maintenance duties.
• Enforce safety rules and standards.
• Carry out specific duties or tasks assigned in support of events by supervisor/ management team.
• Work together with academic staff to ensure lesson objectives are achieved.
• Work together with other technical executives to achieve common objectives.
• Ensure all labs and equipment are clean and maintained for staff & student use.

Pre-requisites:

• Preferred with Nursing background.

This is a temporary hourly rated position.

Job Title: Senior Supervisor

Salary Range: SGD 4100 - 5500

Job Type: Full-time

About Us:

We are a dynamic and growth-oriented company seeking an experienced and skilled Senior Supervisor to join our team! As a Senior Supervisor, you will play a vital role in leading our team to achieve exceptional results and driving business success.

Responsibilities:

- Supervise and lead a team of staff to achieve departmental goals and objectives

- Develop and implement strategies to improve productivity, efficiency, and quality

- Monitor and control expenses to ensure cost-effectiveness

- Ensure compliance with company policies, procedures, and industry regulations

- Foster a positive work environment and promote employee engagement

- Analyze data and provide insights to inform business decisions

Requirements:

- At least 4-8 years of supervisory experience in a related field

- Strong leadership, communication, and problem-solving skills

- Proven track record of achieving results and driving team performance

- Ability to work in a fast-paced environment and adapt to changing priorities

- Relevant tertiary education and qualifications

What We Offer:

- Competitive salary package (SGD 4100 - 5500)

- Opportunities for career growth and professional development

- Collaborative and dynamic work environment

- Comprehensive benefits package

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter to [insert contact email or link to application portal]. We look forward to hearing from you!

• Supports team task to enable adequate resources to support laboratory infrastructure (E.g.: Equipment, Method, System) needs
• Participates in the management of laboratory equipment and IT systems in QC laboratory to ensure business continuity and system data maintenance, equipment maintenance/calibration is in a state of compliance
• Participates in method technology transfer and laboratory equipment technological refresh/introduction activities into QC Laboratory within project timeline
• Participates in QC laboratory long range planning to ensure laboratory infrastructure needs is secured and Data integrity plan is in place to support business and laboratory compliance
• Author method transfer/qualification and equipment qualification documentation (E.g.: Reports, Protocol, change control, related quality documents or procedures) are in cGMP compliance to corporate/site or regulatory requirements
• Supports and ensure timely escalation/handling of lab events or related quality actions. (E.g.: NCR, Lab Investigation, CAPA)

Qualification

• Min Diploma / Degree in science courses
• Minimum 1 - 3 years of pharmaceutical experience in a Quality Control Function
• internship experience in pharmaceutical industry will be an advantage
• Able to start work immediately

Salary range: Up to $4K

Office hours, Mon to Fri

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Roles and Responsibilities:

• Gather, analyze, and interpret business data to deliver essential insights.
• Ensure the data management framework is established, providing regular reports to the business.
• Collaborate with cross-functional teams to enhance business processes and boost operational efficiency.
• Oversee projects from inception to completion within established timelines, working with cross-functional teams and partners.
• Lead and engage in UAT testing of new processes.
• Present analysis and project findings for management review.

Requirements:

• Degree qualification or equivalent practical experience.
• Proficient in MS Office & analytical tools such as Power BI
• Skilled in report generation with a keen eye for detail to ensure accuracy.
• Excellent analytical, problem-solving, and critical thinking abilities.
• Proactive, eager to learn, and comfortable collaborating with employees at all levels.
• Strong communication and interpersonal skills.
• Knowledge of Microsoft Dynamics AX is a plus.

Interested candidates, who wish to apply for the advertised position, please apply now for the below role
We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Salary: up to 3000
Job Duration: 1 year contract
Working Days & Hours: Mon - Fri Office Hours
Location: Gul Lane

Job Description:


-To ensure timely testing of Environmental and Personnel Monitoring, Stability, Utilities, Components, Raw Materials and finished products samples, and timely records review as per GMP requirements
-To assist in investigation on laboratory equipment failure, excursions, Out of Specifications and any other Non-Conformance Investigation
-To perform laboratory data trending and escalate any adverse trends accordingly
Ensure general laboratory cleanliness and to perform and maintain excellent laboratory housekeeping
-To prepare, support and front internal or external audits in shaping a successful audit outcome
-Ensure no critical observation from HA audit
-Any other duties assigned

Job Requirements:

Min Diploma in Microbiology with 1 year relevant experience

Interested candidates, please submit your resume to: [email protected]

Alex Goh Hock Leong (Alvin)
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1763413
[email protected]

Technical Sales Engineer

Salary: $4000 - $5000 + VB

Working Hours: Monday - Friday (9am-6pm)

Working Location: Kaki Bukit

Job Scope:

• Responsible for developing & maintaining customers’ base
• Technical Sales proposals/quotations and clarifications with customers
• Participates in project bidding - both technical & commercial
• Prepares technical drawings and project documentation & scheduling
• Hands-on product integration, troubleshooting, etc.
• Site (eg onboard vessel) survey, installation & support when required
• Involves in sales and marketing efforts

Requirements:

• Degree in Electrical, Mechanical or Technical Engineering.
• Must be knowledgeable with products and solutions of PAGA, CCTV, PABX, Fire Alarm systems, PLC/DCS systems, Fire & Gas detection and protection systems, Helideck lightings systems, Weather Monitoring systems, Aids to Navigation systems.
• Proficient in AutoCad drawings.
• Relevant work experience in Shipyard, Oil & Gas, Marine, Petrochemical background preferred.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

The Job:

• Managing, organizing and conducting User Acceptance Test with internal and external test teams, including test scripting, test cases and test execution and reviews
• Organizing and co-ordinating project meetings and test planning workshops
• Preparing training materials, coordinating and/or conducting training to users
• Performing implementation and post-implementation support

The Requirements:

• Diploma or Degree of any discipline
• Must be comfortable to face computer the whole day as this role involves doing UAT for bank systems

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing (UAT) with full understanding of the Business Requirements and Functional Specs.
• Track and monitor testing progress and defect resolutions.

The Requirements:

• Min GCE A level
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing (UAT) with full understanding of the Business Requirements and Functional Specs.
• Track and monitor testing progress and defect resolutions.

The Requirements:

• Min GCE A level
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Reports to Shift Engineer on all system-related issues.
• Ensures that the system is operating normally.
• Monitors the system for faults and any other faults in the flow of airport baggage.
• Oversees the technicians in the discharge of their duties.
• Ensures prompt response to all faults by immediately despatching technicians to attend to the faults.
• Ensures prompt diversion of baggage during breakdowns.  This is to ensure that the flow of baggage remains uninterrupted.
• Provides prompt information to Shift Engineer on all system-related faults and provides regular status updates.
• Ensures proper despatch of personnel to ensure prompt breakdown recovery.
• Ensures that the PM Schedule is completed as scheduled.
• Provides support to Shift Engineer during system troubleshooting/updates.
• Assist management in report submission.
• Assist management in data analysis and statistics.

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Define configuration specifications and business analysis requirements

· Perform quality assurance

· Define reporting and alerting requirements

· Own and develop relationship with partners, working with them to optimize and enhance our integration

· Help design, document and maintain system processes

· Report on common sources of technical issues or questions and make recommendations to product team

· Communicate key insights and findings to product team

· Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the client

JOB REQUIREMENTS

· Minimum Diploma and above

· Ability to work independently with minimal supervision and as part of a collaborative team

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Consolidate and analyze financial data (budgets, income statement forecasts etc.) taking into account company’s goals and financial standing

· Provide creative alternatives and recommendations to reduce costs and improve financial performance

· Assemble and summarize data to structure sophisticated reports on financial status and risks

· Develop financial models, conduct benchmarking and process analysis

· Conduct business studies on past, future and comparative performance and develop forecast models

· Identify trends, advise company and recommend actions to a senior financial analyst based on sound analysis

· Gain and update job knowledge to remain informed about novelty in the field

· Consult with management to guide and influence long term and strategic decision making within the broadest scope

· Drive process improvement and policy development initiatives that impact the function

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

The Role

Successful candidate will be participating in the implementation of new projects and providing day to day operational support of IT systems.

Key accountabilities

• Maintain and support new/ existing IT systems

• Ensure smooth running of the applications and resolve issues raised on a timely manner.

• Manage the change control process for the IT systems and ensure smooth implementation of system changes.

• Gather and analyze user requirements and propose the relevant solutions.

• Maintain and update the various documentation (e.g. requirements specifications, user guides) for the IT systems.

• Participate in all aspects of project implementation from initiation to roll out of the new system (design, build, testing, end user training, go live support, documentation)

• Resolve project issues with vendors and key stakeholders to ensure the smooth implementation of the projects.

Qualifications & Experience

• Degree in Computer Science / Information Technology or equivalent.

• At least 2 years experience in SAP FI/CO modules with good functional knowledge in AR, AP, GL, Bank Accounting, FA and Project Accounting.

• Technical knowledge required on SAP-ABAP programming, smart forms, BAPI, BDC and user exits.

• Able to independently handle requirement gathering sessions, prepare functional specifications and support testing activities for user sign-offs.

• Preferably with minimum of 1 full lifecycle implementation experience of SAP as Analyst/ Consultant

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

- Responsible for incident technical management and problem resolution; provide root cause analysis and work with Level 3 to implement permanent fixes in production environment

- Manage the technical support team supporting ORGANIZATION systems.

- Identify operational risks that could compromise contractual commitments and work with the Service Delivery Managers to mitigate them

- Maintain high morale within the team and foster teamwork through sharing and engagement, ensuring staff retention

- Perform regular coaching sessions to identify, recognize and support Technical Support Engineers in their areas of development

- Ensure Technical Support Supervisors have the tools and knowledge they need to support customers

- Contribute to the development and enhancement of systems by providing feedback to the development and integration team

- Drive process improvements within the team to ensure outcome targets are achieved

- Foster co-operation and co-ordination between internal departments and vendors to ensure a customer focused view is taken at all times

- Manage the day to day operational aspects and team time management within the site (i.e. schedule, breaks, absences, etc)