Summary

At Apple, we combine product management/development and product marketing responsibilities into a single, cross functional Product Management team that collaborates with design, engineering, finance, legal, marketing communications, public relations, market research, sales and support for maximum impact across the organization. The International Product Marketing team in [x Geo] is looking for a Technical Marketing Specialist to work on Apple’s thrilling product launches and ongoing marketing efforts. The candidate is expected to provide technical consultation and operational support for the Product Marketing organization. This includes support for Apple's product launches and press briefings, internal testing of Apple devices, as well as product and feature qualification of new Apple hardware. This role is part of the International Product Marketing organization - a group of product experts who champion products within their respective markets and seek innovative ways to keep our products at the heart of the customer conversation. The International Product Marketing organization lays the foundation for Apple's peerless demonstrations, presentations, and briefings. We are passionate about our products and we’re looking for a highly motivated individual to provide best-in-class technical support to our marketing initiatives.

Description

• Support the introduction of new products by collaborating with product managers providing technical expertise to ensure products receive the launch they deserve
• Streamline processes to help Product Marketing efficiently prepare for launches within ongoing marketing efforts, including product briefing and experiential events
• Conduct hardware and software testing in partnership with Product Marketing
• A strong sense of individual ownership and responsibility is required, while working in a team environment
• Troubleshoot devices
• Become a visible and vocal member of the Product Marketing team

Minimum Qualifications

• Experience with both iOS and macOS, as well as Apple hardware
• Ability to travel up to 50%

Preferred Qualifications

• Experience with scripting is highly favorable
• Solution and process-oriented independent thinker with a strong eye for detail
• Proficient written and verbal communication with the ability to tailor communication to different audiences
• Creative and ambitious thinking is highly encouraged

You will be an integral part of the business development team and in bringing the company forward to the next growth.

Job Description

• Formulating and leading presales technical/functional support activity to prospective clients and customers while ensuring customer satisfaction.
• Advises internal teams and external clients on overall architect solutions.
• Facilitation of client product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell cycle
• Ability to do rapid prototyping
• Create presentations and design architecture and/or infrastructure diagrams to present solutions to customer executives
• Working directly with clients to understand their business strategy, programme requirements & processes
• Formulation of high-quality bids and proposals
• Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery
• Develops and delivers outstanding presentations and demonstrations.

Qualifications

• Deep functional knowledge of Microsoft .Net, and Content Management Solutions & integrations
• Experience with AWS and / or Microsoft Azure
• Experience with Public Sector projects will be advantageous
• Experience in preparation of proposals, responses and contracts
• Experience of developing creative and client-pleasing solutions to complex business problems
• Relevant Microsoft, AWS certifications will be advantageous
• Excellent working knowledge of Solution and Integration Design
• Attention to detail
• Ability to multitask and prioritise
• Excellent interpersonal skills

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description - Business Analyst

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of business processes. The Business Analyst will play a crucial role in gathering, analyzing, and documenting business requirements, as well as facilitating effective communication between business stakeholders and technical teams. This position requires a blend of business acumen, technical proficiency, and problem-solving abilities to drive successful project outcomes.

Responsibilities:

• Provide technical and information support on applications to customers via email, messaging, telephone, and on-site when necessary.
• Perform basic troubleshooting, including writing fundamental SQL scripts, on reported issues.
• Escalate technical issues to relevant parties and follow through diligently until resolution.
• Monitor ongoing batch jobs to ensure successful execution without failure.
• Provide monthly reports.
• Perform SIT Testing, UAT Testing of Service Requests and reported defects.
• Ensure timely delivery of development work with quality, meeting internal and external customer expectations.
• Update relevant documents on all executed changes in a timely manner.
• Oversee, update, and follow up on the defect tracking list until all issues are resolved.
• Collaborate effectively with team members to meet project targets and quality objectives.
• Interact effectively with customers from different departments.
• Conduct business process analysis and recommend improvements.
• Develop and maintain project documentation, including requirements, specifications, and user manuals.
• Assist in implementing IT solutions to meet business needs.

Requirements:

• Minimum GCE O/N Level, ITE, or Diploma in a related discipline.
• Preferably with 3 years of IT-related experience.
• Experience using SQL query tools is preferred.
• Strong interpersonal skills.
• Positive attitude towards meeting new challenges.
• Experience with project management tools and methodologies is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Fresh graduates are welcome to apply.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

Description

The Business Analyst is subject matter expert for all our projects.

The successful candidate will be the point of contact to our client business and technology stakeholders for business and technical requirements, use cases, solutioning and training. You will provide quality advice and solutioning to ensure that our product can be delivered according to our sales process.

Responsibilities

• Define requirements and use cases together with the Client
• Write / validate functional specifications
• Review technical specifications to ensure alignment with the functional specifications
• Provide solution walkthrough and unit testing support to developers and testers
• Provide onsite testing support to the Client, including root cause analysis
• Attend delivery calls with the Client

Essential skills

• Good knowledge of the Banking business, particularly the Advisory business
• Good understanding of .NET / Java / full-stack development product development and delivery
• Sound experience of real-life SLDC delivery
• Abiity to liaise with stakeholder from both IT and business

We are looking to speak to Business Analysts with experience in Front Office Post Trade Environment!

Main Responsibilities:

1. Build & Change Management:Analyze business enhancements and propose solutions in collaboration with Architects, developers, and business stakeholders.
   Write specifications, provide workload estimates, manage planning, and design test scenarios and release documentation.
   Coordinate user acceptance tests (UAT).
   Manage monthly releases, ensuring milestones for analysis, coding, and testing are met.
   Support the release roadmap for production deployment.
2. Incidents and Requests Management:Troubleshoot and resolve issues/bugs reported by business users or other IT teams
3. Continuous Improvement:Focus on improving operational processes to enhance efficiency.
   

Qualifications & Profile:

• Minimum of 5 years of experience as a Front Office Post Trade Business Analyst.
• Hands-on experience with Front Office systems (either in-house or third-party).
• Knowledge of financial assets, particularly banking treasury products, Fixed Income, and Money Market products.
• Understanding of the trade lifecycle, as well as risk management concepts and market data.
• Experience interfacing Front Office (FO) or Back Office (BO) systems with external systems.
• Proven experience in implementation projects.
• AGILE methodology experience.
  

Key Skills & Expertise:

• Business Analysis: Strong analytical skills to translate business requirements into technical solutions.
• Project Management: Ability to manage releases and coordinate various stakeholders effectively.
• Financial Knowledge: Familiarity with banking treasury products, risk management, and trade lifecycle.
• Technical Interface: Experience with systems integration and understanding the technical side of front office operations.
• Process Improvement: Continuous optimization of operations and business processes.

Working Hours

• 9:00am – 6:30pm SGT or 11am – 8pm SGT

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Experience: 6-9 Years

Role: System Analyst

Key Domain/ Technical Skills:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

Key Responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH

SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

- Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key Requirements:

- Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work

- In depth knowledge of infrastructure services with
Expertise in Middleware concepts [ Apache, Weblogic etc.] SSL/SSH SFTP, Database,

- Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

- Strong Oracle SQL and PL/SQL design and development skills

- Strong Java/ Javascript knowledge

- System delivery Operational impact awareness

- Ability to understand SLA / KPI and deliver items within correct time space

- Ability to have vendor interaction and management skills

- Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Experience: 6-9 Years

Role: Business Analyst

Key Domain/ Technical Skills:

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Key Responsibilities:

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

Providing audit related data to internal and external auditors

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or SPM

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Bilingual in English and Mandarin

7. Proficient in MS Excel (MS Powerpoint a plus)

Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

This role is responsible for monitoring and analyzing the global crude oil market, developing and executing trading strategies for crude oil derivatives and paper trading, meeting the company's crude oil hedging requirements, and providing data-driven support to aid the management team's decision-making.

Job Duties

1. Market Analysis:

1) Monitor and analyze global crude oil market trends, gathering and tracking fundamental supply and demand data.

2) Provide insights and recommendations to support the development of trading strategies.

2. Report Preparation:

1) Regularly prepare and submit reports on market conditions and trading strategies to senior management.

2) Draft ad-hoc research reports focusing on critical developments in the crude oil market.

3) Prepare and present periodic reports on trading performance and risk exposure to senior management.

3. Crude Oil Paper and Derivatives Trading Execution & Analysis:

1) Execute pre-approved trading strategies while adhering to risk management protocols.

2) Monitor the market to identify and seize significant trading opportunities, managing trading positions effectively.

4. Internal Collaboration:

Work closely with internal teams, including Finance, Legal, and Risk Management, to ensure seamless execution of trades in alignment with company objectives.

5.External Engagement:

1) Establish and maintain relationships with market data providers and key industry peers.

2) Facilitate information exchange and participate in regular market discussions to better understand market dynamics and identify trading opportunities.

6. Any other duties as assigned.

Job Requirements

1) Degree in Finance, Economics, or a related field. Prefer CFA Level II or higher.

2) Prior experience in reputable futures firms, energy companies, hedge funds, or other financial institutions as an analyst is highly desirable.

3) Minimum of 3 years of relevant work experience.

4) Strong ability to deliver accurate market forecasts, with a proven track record demonstrated through past trading strategies, research reports, or performance records.

5) In-depth understanding of the crude oil market, including its operational mechanisms, financial derivatives, and current opportunities.

6) Outstanding communication and interpersonal skills, capable of thriving in a fast-paced, detail-oriented, and collaborative team environment.

7) Proficiency in both written and verbal communication in English and Mandarin, enabling effective collaboration with native Mandarin-speaking stakeholders and comprehension of Chinese-language documents.

Role: System Analyst

Job Level: 6-9 years of relevant experience (L3)

Salary: 7000-7500

Duration: 12 Months ( extendable)

Key responsibilities:

- Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

- Coordinate OS & DB patching in lower env to help complete in Prod env

- Implementation of Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP

- Troubleshoot BAU issues for failures and provide workaround and permanent solution

- AML system changes/production fixes Design, Development and Unit Testing

-Manage and work with vendor teams to successfully deliver enhancements for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise teams competency level.

Key skills required:

- Oracle SQL and PL/SQL

- Java/ Javascript

- SLA / KPI

Position: Sales Officer (Japanese Speaking) (Job ID: 19387)

Hybrid arrangement + AWS + VB + Transport Allowance + Cost assistance for operational training, Location is accessible

Company: Banking MNC

Location: Central (Less than 5 minutes walk from MRT)

Job Description:

1. Corporate sales (Loan, Deposit)
2. Credit Rating Assessment
3. Loan Facility Renewal
4. Preparing Loan Asset Balance Table, month-end processing
5. Loan transaction (Rate reset, Reimbursement, CDD)

Job Requirements:

• Minimum 5 years of working experience, preferably in the compliance area of a bank.
• Tertiary degree in a related field of studies.
• Proficiency in Japanese language (equivalent to JLPT N1 or N2) is required to effectively communicate with external stakeholders.
• Experience as a Credit Analyst or Corporate Relationship Officer.
• Strong communication skills
• Team player with a collaborative mindset

Interested applicants please send your resume to Jing Ling with email subject header "Job Application for Sales Officer (Japanese Speaking) (Job ID: 19387)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

about the company:
Our client is a leading global e-commerce and technology company, it connects businesses and consumers through innoviate digital platforms. It offers services in online retail, clould computing, digital payments and logistics.

about the job:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system

skills and experience required:

• 3+ years of desk side work experience in large enterprise companies
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Pleasant with good telephone manner, mature and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP certified

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Data Analysis: Collect, process, and analyze large datasets to uncover trends, patterns, and insights
• Reporting and Visualization: Create engaging dashboards and reports using tools like Power BI, Tableau, or Excel to support key business decisions
• Collaborative Problem-Solving: Work closely with cross-functional teams to identify challenges and present data-driven solutions
• Predictive Modelling: Apply statistical models and machine learning techniques to forecast trends and behaviors
• Data Quality Assurance: Ensure accuracy, consistency, and reliability of data through effective validation processes
• Business Insights Delivery: Translate complex data into simple, actionable recommendations for stakeholders
• Technology Adoption: Stay updated on the latest data analysis tools and methodologies to enhance our processes
• Innovation and Growth: Contribute fresh ideas to improve data systems and processes, fostering a culture of continuous improvement
• Stakeholder Engagement: Present findings and insights to internal and external stakeholders effectively
• Professional Development: Participate in training and mentorship programs to advance your technical and analytical skills

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with a keen attention to detail
• Excellent communication skills to convey complex information effectively

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities:

• To number crunch, & provide in-depth data analysis and validation, as & when required.
• To fully automate diverse BUs scorecard reports, using Python, R, VBA, PowerAutomate.
• To create & maintain multiple Power BI data visualisations for daily operations, KPIs metrics, and financial analysis.
• To design PowerApps to collect data that is not available but beneficial to improve productivity, justify costs and spot anomalies.
• To provide IT support/troubleshoot when platform malfunctions.
  Participate & drive OPEX and CIP initiatives.

Requirements:

• Minimum Degree in related field
• Minimum 2 years of relevant experience in an IT-related role.
• Proficiency in Python, R, VBA, coding, PowerAutomate, PowerBI, and Tableau.
• Excellent problem-solving skills and experience in resolving problems creatively and innovatively.
• Strong analytical skills to review both financial and operational data.
• Good knowledge in latest automation technologies and implementation

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Design and implement solutions to complex problems in large-scale infrastructure.
• Create web applications in distributed environment.
• Define the priority and deadline for a specific project and follow up on the delivery results.
• Work closely with Development team to continuously improve the current platform.

Skills Requirement

• Bachelor’s Degree in Engineering/Computer Science/Information Technology or related disciplines
• 5 years of experience in the relevant field
• Strong in C#, ASP.Net MVC, .Net Core, Web Services development experience, coding, system design abilities, large-scale system development.
• Solid C# foundation, including Asynchronous Programming, collection usage, etc. Familiar with common design patterns.
• Hands on Experience on SQL Server, Git is must.
• Good to have exposure in Redis, Kafka, Microservices
• Practical experience in troubleshooting and testing in large-scale distributed systems.
• Familiar with modern development methods, such as Agile development, test driven development, SCRUM, in system reconfiguration and micro service governance

Non Technical Skills

• Excellent client-facing and internal communication skills
• Experience in the managing projects that involve coordination of multiple stakeholders.

Responsibilities:

• Responsible for Mechanical & Electrical systems which include electrical, drainage or fire protection
• Manage facility operation by implementing preventive and corrective maintenance work
• Provide advisory and recommendation on corrective measures to be taken from maintenance work
• Oversee, manage, and provide technical guidance to a team of technical officer and technician on facilities maintenance
• Ensure all work are carried out in accordance with the safety regulation and procedure
• Investigate and determine root cause of faults and report

Requirements:

• Degree in Mechanical/ Electrical Engineering / Facility Management or discipline with minimum 3 years’ experience; or Diploma/ NITEC in Mechanical/Electrical Engineering/ Facility Management discipline with minimum 5 years of relevant experience
• Possess strong knowledge in M&E maintenance
• Possess Fire Safety Manager certificate will be an added advantage