Job Responsibilities

• Assist in (i) the design and development of software solutions for Building Managment System (BMS) including chiller systems, HVAC, security, fire alarm and etc, (ii) preparation of P&ID diagram related to the chiller system and its BMS, and (iii) In writing, debugging and testing of the code to control and integrate with the existing BMS system
• Collaborate with engineering team to gather requirements and specification of BMS
• Develop and maintain manuals of the developed BMS system including codes, logic diagrams and system configurations
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Requirements

• Bachelor's degree in Mechanical, Electrical, or Energy-related Engineering with at least 5 years of experience in the development of BMS for chiller plants
• Strong technical skills and knowledge of industry best practices
• Excellent communication skills, both written and verbal, with the ability to present technical information to non-technical stakeholders

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.

• Visualise, interpret, and report data findings and may create dynamic data reports as well.

• Build and optimizing ‘big data’ data pipelines, architectures and data sets.

• Performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• To support and develop Data modeling, Data mapping activities.

• Strong analytic skills related to working with unstructured datasets.

Requirements:

• Experience with Data engineering tools (Python, Spark (Scala or Python), Hadoop) or relational databases (oracle, MySQL, MS Sql) or NoSQL databases, including Postgres and Cassandra.

• Experience with data pipeline and workflow management tools.

• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, R, etc

• Bachelor’s degree in IT or Computer Science or Equivalent experience.

This position is responsible for overseeing overall building maintenance and security operation for all Central Offices (“CO”), includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs.

Responsibilities :

• Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices
• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.
• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.
• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance
• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.
• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.
• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.
• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment (the inspections should include after office hours if need be).
• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.
• Assist Manager to deliver customers’ facilities requests
• Assist in internal and external audits.
• Any task which may be assigned from time to time

Requirements :

• Minimum Degree in Electrical/ Mechanical/ Facilities Management
• Preferably with 5 years relevant working experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.
• Possess good interpersonal and communication skills, able to work under pressure in a fast paced and dynamic environment.
• Computer literate with knowledge of MS Word, Excel and PowerPoint

Job Description & Requirements

• Collect and analyse air samples from indoor and outdoor environments, or collect and study multiple types of sources at multiple locations.
• Test samples that have been previously collected in a laboratory environment using specialized equipment and procedures.
• Set up, calibrate, stock and utilize laboratory equipment and consumables as and when required.
• Maintain regular calibration of sampling and/or laboratory equipment.
• Record accurate sampling observations and data to provide to management
• Work independently with minimal supervision or closely with a team of individuals across various disciplines or seniority levels.
• Keep detailed data reports of all sampling information collected.
• Thoroughly understand various sampling methods and how different methods can obtain different results.
• Any other duties as assigned by Supervisor
• Possess Class 3 Driving License (not mandatory)

Requirements:

• Diploma/Degree in Environmental Science, Facilities Management, or related qualifications
• Environmental engineering, Lab Environment, Environmental Science, Analyzing Information, Equipment Maintenance
• Attention to Detail, Research Skills, Reporting Research Results, Environmental Law, Site Development, Sales, technical reporting and consultancy.

Job duties

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.
• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.
• Visualise, interpret, and report data findings and may create dynamic data reports as well.

Additional requirements

Candidates should have either (1a) or (1b):

(1a) At least a bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

(1b) Minimum total three years’ work experience in at least one of these job titles:

• Data engineer

Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Good technical troubleshooting skill

Salary: $2400-$2800+OT

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description & Requirements

• Responsible for the quality and timely completion of QP(S) supervision works.
• To lead, guide & instruct the Site Supervision Team (RTOs) in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference for QP(S) contract requirements.
• Liaise positively with client, consultants & authorities for the benefit of the company
• Promote and safeguard the reputation & positive image of the company
• To follow-up ISO Procedures

Accredited with IES as RE. Minimum 5 years in geotechnical engineering works, namely deep excavation, ERSS, piling and tunnelling works.

Candidates with relevant LTA experiences are recommended to apply.

Aliena is a leading Singapore-based space-tech company, aiming at providing high-resolution data to terrestrial businesses by enabling a fleet of imaging satellites to fly closer to the Earth using our proprietary electric propulsion engines. In January 2022 Aliena broke the record for the smallest satellite ever to launch with a Hall plasma thruster on board.

We impact lives on Earth by bringing space closer to home. We develop low power engines that enable satellites to fly closer to Earth and provide impactful high quality data to various market segments such as banking & finance, maritime, aviation, agriculture, energy, security, and defence at an affordable rate.

Our engines are mission agnostic, and while our vision is centred around the very low earth orbit, all types of missions are welcome, in any branch of pace exploration or space economy.

By joining our dynamic and visionary team, you will take part in defining the future of Earth observation and state-of-the-art low power plasma propulsion systems.

Your responsibilities

• Perform the electrical design, simulation and analysis of power electronics circuits and systems to meet technical product requirements. The main focus will be on DC-DC power converters.
• Conduct the electrical debug, test, characterization, and validation of power electronics designs.
• Optimise the Power Processing Unit design for coupling with Aliena’s family of Hall effect thrusters. Understand the interactions between power electronics and plasma devices (internal training provided).
• Cooperate with embedded system engineers to improve the Electronic Control Unit and explore the possibility of an integrated ECU-PPU.
• Support the design of laboratory experiments to test the PPU performance coupled with different Thruster Units and power rails.
• Assist in the environmental testing of PPUs and other Aliena systems (might involve travelling abroad).
• Partner with the operations team in planning for the scale production stage of the propulsion system.
• Document and share best-practices.

Qualifications

• Degree in Electrical Engineering or related technical discipline.
• Experience in PCB design and assembly including knowledge of eCAD.

Useful experiences

· Experience in modelling, simulating, and testing of power electronics through tools like PSIM, MATLAB, ORCAD/PSPICE, LTspice, etc..

· Experience in designing and solving technical problems in the area of power and analog circuit design.

If you are not ticking all of the abovementioned qualifications, don’t you worry! We are looking forward to helping you accomplish them together with us!

Ideal profile

• Motivated self sufficient individual, aiming to improve itself as well as the company
• Hands-on approach
• Out-of-the-box problem solver
• Team player

What we offer

• Market competitive compensation
• Personal office computer
• Dynamic and inclusive work environment
• Comprehensive health coverage
• Options under the Employee Stock Option Plan

***Admin note***

Only shortlisted candidates would be contacted directly by Aliena's HR for interviews and further assessment

Reporting to the Design Manager, the incumbent will be responsible for preparing technical 2D/3D drawings/layouts based on specifications of clients.

A Day in the Life

• Prepare detail drawings and formulate project design packages using CAD and 3D software
• Collaborate with Designers on specific requirements for technical drawings
• Prepare specifications, verify accuracy and completeness of drawings
• Anticipate problems in manufacturing, assembly, installation and operations
• Review progress on site and ultimately be responsible for design quality and experience
• Conduct design presentations to prospective buyers to convey design intent
• Perform any other adhoc duties

We are looking for

• Diploma in Interior Design, Product Design or Architecture
• 1-2 years of related working experience
• Excellent knowledge of design tools such as AutoCad, Sketchup, 3D Studio Max, Illustrator, VRay and Photoshop
• Experience in retail store environments and design of retail fixtures is a plus
• Have a strong design sensibility and the technical ability to develop a project from concept to execution
• Knowledge and familiarity with metal, wood, glass and plastic fabrication is preferred
• Possess excellent design flair with an eye for details and self-motivated
• Excellent verbal and written communication skills
• Able to work under pressure of meeting timelines

To be a part of the Engineering Planning Department responsible for planning and rolling out Singapore’s Next Generation Nationwide Broadband Network (Next Gen NBN) fibre infrastructure.

Responsibilities :

• Plan/Design pipeline/innerduct and cable project schemes for the implementation of NetLink Trust’s fibre network infrastructure.
• Update Network Inventory records of cables, pipelines and orders according to the planned project and on-site assignment.
• To monitor project implementation progress of projects.
• Perform any other tasks as assigned by the supervisor.

Requirements :

• A Diploma in Engineering or with at least 3 years of relevant experience.
• Experience in CAD/CAM drafting environment would be an advantage.
• Knowledge of network rollout or implementation would be an advantage.
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities :

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.
• Manage and monitor contractor performance
• Identify potential issues prior to provisioning.
• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.
• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences
• Prioritize and manage all VIP escalations with a high level of professionalism
• Prepare daily / weekly monitoring and analytical reports.
• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements
• To pick up knowledge and skillsets from other sections within SP to prepare for the possibility of job rotation
• Perform other duties as assigned by supervisors.
• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements :

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred
• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint
• Driving license and own transportation would be an advantage for onsite duties
• Must be team player and possess basic customer service skillsets for effective communication with end-users

To be responsible for fulfilling NBAP/P2P service requests from our customers; including working together with the support from internal and external teams to resolve provisioning issues as part of a member of Service Provisioning Department.

Requirements :

• Monitor end-to-end tracking of orders to ensure timely and accurate updates of works
• progress.
• Provide timely, accurate and quality of works progress updates to Requesting Licensees.
• To go on-site if needed to conduct survey or requested by Requesting Licensees to resolve
• site issues.
• Liaise with Requesting Licensees/Contractor/ internal stake holder on NBAP projects or
• work orders.
• Ensuring the submission of WAH documentation from contractor and assess them
• Accordingly.
• Inspecting of sites to ensure contractor follow operational procedures.
• Perform other duties as assigned by supervisors.

Requirements :

• Diploma in Engineering or with at least 2 years of relevant experience
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

· Troubleshoot equipment related problems

· Carry out preventive maintenance according to service procedures

· To perform repair task that includes parts replacement, overhaul of equipment, upgrading of equipments

· To ensure that all works comply with quality and safety procedures

· Perform ad hoc assignments such as training support when required

Salary: $2400-$2800+OT

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Summary:

We are seeking a highly skilled Technical Program Manager (TPM) to join our dynamic team. The ideal

candidate will have a strong background in project and program management, with a focus on coordinating and

driving the successful delivery of complex technical initiatives. The TPM will play a crucial role in aligning

technical projects with organizational goals, ensuring efficient resource utilization, and fostering collaboration

across diverse teams.

Job Description:

● Lead and manage multiple technical programs from initiation to completion, ensuring alignment with

business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program

delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful

outcomes.

● Coach, mentor, motivate and supervise project team

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality

standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems,

build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate

and synthesize information across departments for efficient communication, reporting and expectation

management

Job Requirements:

● Bachelor's Degree in a relevant technical field or equivalent work experience

● Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

● 5+ years of project & program management experience, including tracking and planning projects

● 5+ years of experience working with business stakeholders within a cross-functional matrix environment

● Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

● Strong leadership, diplomatic and motivational skills including the ability to lead multiple business and

technology organizations

● Proven ability to work creatively and analytically in a problem-solving environment demonstrating

teamwork, innovation and excellence

● Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

● Self-motivated, decisive, with the ability to adapt to change and competing demands

● Effectively bilingual in English and Chinese as dealing with products in Chinese

● Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS

platform is a plus.

The project site engineer's role is to ensure implementation of projects according to plan. This includes the following tasks:

1. Co-ordinating with main-contractor & sub-contractor on shop drawings, catalogue and technical submission

2. Attending main-contractor coordination and technical meeting

3. Monitoring of site installation progress and arrange inspection of works with main contractor

4. Reporting on site progress daily

5. Executing company safety policy and measures on site

6. Ensuring site team carry out the work professionally

7. Checking on site team quality, safety, and adherence to site rules

Job Description & Requirements

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, radar installation, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.

To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.

Service Engineer Responsibilities:

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Need experience in radar installation.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Service Engineer Requirements:

• An associate's degree in engineering or similar.
• A bachelor's degree in engineering is preferred.
• A relevant certificate or license is advantageous.
• A valid driver's license and willingness to travel.
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.

• Assist design engineer to perform modifications & reverse engineering based on customer's specifications
• Convert customer’s drawings to in house format
• Release of engineering drawings to production
• Work closely with QC on parts assembly and acceptance
• Liaise with various departments to ensure on time delivery of orders
• Knowledge of Solidworks is preferred

Job Description

• Perform technical presentations for customers and prospects.
• To provide technical/project consultancy in support of sales at client meetings and on conference calls.
• Work with the Sales teams to exploit the commercial opportunities for the IT Networking.
• Responsible for Pre-sales project management from requirement capturing, design to implementation.
• To write technical Requirement specifications which meet customer requirements.
• Develop and maintain product proficiency and competency level by attending mandatory training classes and successfully completing required levels of competency.
• Report monthly to the Pre-Sales Manager on pre-sales progress and development.

Job Requirements

• Degree in Computer Science or equivalent fields.
• Possess 2 years’ of related experience Presales role in IT Networking.

MITRE ASIA PACIFIC SINGAPORE (MAPS) - Aviation Systems Engineer

Under sponsorship of Civil Aviation Authority of Singapore (CAAS), The MITRE Corporation, a U.S.-based, globally renowned research and development company, established its premier air traffic management research center in Singapore to support the growth in the Asia Pacific Region. This research center, MITRE Asia Pacific Singapore (MAPS), is in need of a systems engineer to be part of a dynamic team of professionals working to improve air traffic operations in Singapore and the Asia Pacific region. The ideal candidate possesses excellent verbal and written technical communication skills, strong analytical abilities, the desire to acquire new skills, and the trait of being self-driven.

The individual hired is expected to perform the following job functions:

• Develop concept of operations, operational and technical requirements in the domain of air traffic control and flight deck operations
• Conduct quantitative and qualitative analyses
• Conduct safety and cost/benefits analyses
• Work closely with software developers to develop simulations and implement prototypesMinimum Qualifications
• Good honours degree in industrial or systems engineering, aerospace engineering, or a related field
• 0-5 years relevant work experience

Recent University graduates are encouraged to apply. Preference will be given to candidates who have knowledge of and/or experience in the field of air traffic operations. There is currently one Aviation Systems Engineering opening. Interested candidates should inquire within The MITRE Corporation by emailing [email protected] by 29 Feb 2024.

• To lead providing security awarness to all staff
• To support day to day regional operation with external parties
• To review and improve all SOP related to IT operations
• To support security related activities with Japan staff and external parties
• To propose and drive the business with information technologies
• To support implement regional activities set by superior
• Any ad-hoc duties or tasks as assigned

Job Requirements:

• Graduate in computer science or similar.
• Required general knowledge and experience in enterprise infrastructure architecture in multiple countries.
• Required regional optimization view for designing/managing business applications.
• Required strong documentation skills.
• Required strong team-building skills.
• MCSE that is related to the server, SharePoint, and Azure is advantageous.
• CCNA or higher CISCO certificate holder is advantageous.
• CCNP Security or relevant network security certificate holder is advantageous.
• Experience in the construction industry/Japanese MNC is advantageous.

No experience/Diploma in mechanical/mechatronic/electrical/electronic or related engineering

MOE Grant can apply

SPM can apply

Basic (no experiene / fresh)-start from $2400-$2700

Diploma in Engineering

Have AWS & Bonus

Japanese MNC

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / Entry level welcome to apply
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsibilities

• Provide technical support to internal stakeholders and end-users of our digital twins solution, ensuring timely and effective resolution of technical issues.
• Work closely with the development team to gain a deep understanding of the digital twins platform's architecture, functionality, and deployment process, enabling you to provide accurate and efficient support.
• Identify and troubleshoot software and hardware problems related to the digital twins solution, including installation, configuration, and network connectivity issues.
• Document and track support requests, ensuring they are prioritised, escalated, and resolved.
• Collaborate with project managers and implementation teams to facilitate the seamless deployment and integration of the digital twins solution within our organisation.
• Conduct training sessions and develop user documentation to educate internal stakeholders and end-users on effectively utilising the digital twins platform.
• Stay updated on industry trends, emerging technologies, and best practices in the digital twins and Iot domains, providing proactive support and guidance to internal users.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills to identify data trends and provide insights
• Excellent verbal and written communication skills
• Diploma or Bachelor's degree in Information Technology, Computer Science, Engineering or related field.
• 1-2 years of experience in a technical support role
• Experience in working with help desk, ticketing, and customer relationship management software.