Mon to Fri - 8am to 5.30pm

Job Description

Attend to customer enquiries and complaints, including on-site calls

Recommend preventive measures and provide prompt and effective resolution to technical problems

Assuage dissatisfied customers with prompt resolutions for any product or service issues

Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors

Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department.

Job Requirements.

Diploma/Degree in Mechanical Engineering

Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

Resourceful with good analytical and interpersonal skills

Strong communication skills

Good team player with ability to lead and multi-task

Possess Class 3 driving license will be an added advantage

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Job Description:

• Expand customer base and business opportunity
• Prepare sales reports, project monitoring, and other ad-hoc duties as assigned
• Liaising with various suppliers and customers
• Working towards the company's overall sales and marketing plan

Job Requirements:

• Diploma / Degree in Mechanical / Electrical / Engineering field
• Willing to travel to various Asian countries for sales promotion
• Technical and Sales knowledge
• Team player and self-motivated
• Well-versed in MS Word, Excel, and PowerPoint
• Good interpersonal and communication skills
• Able to multitask
• Experienced or fresher is welcomed, training will be provided

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Description:

• Expand customer base and business opportunity
• Prepare sales reports, project monitoring, and other ad-hoc duties as assigned
• Liaising with various suppliers and customers
• Working towards the company's overall sales and marketing plan

Job Requirements:

• Diploma / Degree in Mechanical / Electrical / Engineering field
• Willing to travel to various Asian countries for sales promotion
• Technical and Sales knowledge
• Team player and self-motivated
• Well-versed in MS Word, Excel, and PowerPoint
• Good interpersonal and communication skills
• Able to multitask
• Experienced or fresher is welcomed, training will be provided

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Job Description Summary

We are seeking a highly skilled OpenShift Container Platform (OCP) resource to join our team. The ideal candidate will have a robust background in OCP with a minimum of 3-4 years of experience, including at least 1 year directly relevant to this role. The successful candidate will be responsible for managing and optimizing OpenShift environments and supporting our containerized applications.

Primary Responsibilities

• Design, implement, and maintain OpenShift environments, ensuring alignment with industry standards and business goals.
• Manage and troubleshoot issues related to OpenShift platforms.
• Collaborate with development and operations teams to optimize containerized application performance.
• Develop and maintain CI/CD pipelines for containerized applications.
• Ensure high availability, scalability, and security of OpenShift environments.
• Provide technical support and guidance to team members.

Required Skills/Qualifications:

• Minimum of 3-4 years of experience with OpenShift Container Platform.
• At least 1 year of relevant experience in managing and optimizing OpenShift environments.
• Proficiency in containerization technologies and orchestration tools.
• Solid understanding of Kubernetes and Docker.
• Experience with CI/CD tools and practices.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and collaboration abilities.

Additional Desirable Qualifications:

• OpenShift certification or other relevant certifications.
• Familiarity with cloud platforms (AWS, Azure, GCP).

RESPONSIBILITIES

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented
2. You will be responsible for overall Management of assigned vessels. This will include close communication with all stakeholders, compliance to owners and charterers requirements, close monitoring of Marine and Technical Operations, Daily maintenance and repairs, Budgeting and control, Surveys, certification, Inspections and Docking.
3. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.
4. Provide Technical assistance and advice to ships.
5. Carry out periodical technical and operational compliance audit and ensure vessel is always operational ready.
6. Assist in investigations of all insurance related matter.
7. Liaise closely with Procurement team for sourcing technical and operational supplies required at most economical and competitive rates.
8. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs maintenance, statutory,
9. Flag and Port Requirements and maintain vessels within budgets.
10. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times
11. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs
12. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel
13. Monitor and ensure that all applicable vessel certifications are valid, and surveys / renewals are planned well in time
14. Ensure fleet vessels performance is within charter party requirements and Company goals.
15. Undertake technical related assignments and projects as and when required
16. This position required frequent travel overseas and estimated up to 120 days or more travel to attend vessels in various ports worldwide.

JOB REQUIREMENTS

1. Educational Qualification should be at least a Graduate Engineer and holder of COC Class 1 (Unlimited FG) on (Tanker - Oil / Crude / Chemical / LNG / LPG ) or Dry – ( Bulk / Containers)
2. Must have sailed as Chief Engineer on Bulk Carriers or Tankers.
3. Minimum 3 Year Experience in Senior Officer Rank on Foreign Going Tanker Vessels.
4. Proficient in PMS, ISM, PSC, Flag & Class requirements.
5. Preferably not have changed companies during last 5years.
6. Previous working experience of at least 3 year handling Foreign Going vessels as Technical Superintendent.

Responsibilities:

• Knowledge in supporting Office 365
• Knowledge in support on premises Exchange Hybrid Servers
• Knowledge in supporting Azure AD Connect
• Able to support after office hours if required.
• Strong analytical, problem solving and troubleshooting skills
• Demonstrates good spoken and written communication skills

Requirement:

• Diploma or degree in Computer Engineering/Computer Science or Information Technology or related qualification
• IT certification or related qualification
• Min 3 year relevant experience.
• Strong problem-solving skills.
• Good communication skills.

Executive Offshore was established to provide high quality services to the offshore industry. The company operates an exclusive fleet of modern offshore vessels to cater to clients requiring quality offshore support services in the Oil and Gas Industry.

Executive Offshore is part of Executive Group, an ensemble of seven maritime service providers, headquartered in Singapore with offices in 11 cities around the world. Group services include ship management, management and ownership of offshore vessels, marine supply and repairs, chartering and commercial management, maritime software solutions and maritime training centre. (www.executive-group.com

What we offer

The Executive Group is poised to lead the maritime services industry by driving innovations and creating strategic value for its partners.

In order to keep pace with its growth and expansion, the company is looking for highly motivated and passionate individuals to join the team with tremendous growth potential within its group companies.

Key Responsibilities;

1. Achieve high standards of safe and pollution-free operations of vessels by ensuring that company policies related to Health, Safety, Security, Environment and Quality Assurance (HSEQA) are effectively implemented.
2. Keep abreast of international regulations / legal requirements and ensure assigned vessels comply to these.
3. Maintain contact with classification societies, shipyards, repair firms, industry groups, trade associations, equipment manufacturers and designers, government bodies and other relevant organisations.
4. Propose annual operating budget for assigned vessels by taking view of forthcoming repairs & maintenance, statutory, Flag and Port Requirements and maintain vessels within budgets.
5. Ensure vessels operate within budgets by closely checking day-to-day expenses of the vessels and by monitoring inventory control of stores and spares.
6. Closely monitor and review vessel's conditions to ensure that she complies with Port State Control and Oil Majors regulations at all times.
7. Effectively and efficiently carry out routine vessel inspections, dry-docking and major repairs.
8. Plan and implement corrective actions for defects that may exist in the vessels and ensure compliance with planned maintenance schedule for assigned vessel.
9. Monitor and ensure that all applicable vessel certifications are valid and surveys / renewals are planned well in time.
10. Verify all incoming reports from the vessels and identify areas which require immediate attention and take corrective actions.
11. Ensure fleet vessels performance is within charter party requirements and company goals.
12. Ensure that all technical reports required by various stakeholders are submitted on time.
13. Prepare all necessary documentation pertaining to Hull and Machinery and P and I insurance claims for vessels under their charge.
14. Prepare repair specifications and coordinate with various repair firms for effecting major repairs, if any, during, the voyage without incurring delay to vessel.
15. Monitor and ensure appropriate resource allocation by regularly reviewing the Work and Rest Hours of personnel on board.
16. Maintain cordial relations with senior officers and general wellbeing of seafarers onboard assigned vessel.
17. Supervise Purchase Executives on their day-to-day responsibilities.
18. Carry out Vessel Inspections as per the schedule timely and file the report.
19. Carry out audit of HSEQA system elements as directed by the DPA/ Management Representative/Management Appointee.
20. Report system non-conformities and verify that corrective and preventive actions are implemented and found effective.

Requirements;

1. Preferably with COC Class 1
2. Preferably with least 10 years’ of sailing experience on Offshore vessels (i.e., Anchor Handling and Towing (AHTS), Offshore Supply Vessel and Dive Support Vessel), out of which minimum 2 years as a Chief Engineer.
3. Trained in major overhauls of marine diesel engines.
4. Experience of carrying out dry dock of OSVs
5. Has good troubleshooting knowledge in electrical / automation.
6. Must have technical knowledge to troubleshoot problems arising in the DP systems.
7. With ability to demonstrate good time management, leadership and organisational skills.

Location: Central

• Monitor, maintain, and troubleshoot computer systems, networks, and hardware to resolve technical issues.
• Manage support tickets, ensuring timely resolution within Service Level Agreements (SLA) and high levels of customer satisfaction.
• Set up and configure laptops, printers, mobile devices, operating systems, and applications as needed.
• Perform system imaging using tools such as SCCM, JAMF, or MDM solutions.
• Maintain user accounts and groups through Active Directory.
• Provide support for Office 365 and other corporate applications.
• Assist with the deployment of new hardware and software.
• Repair and maintain IT equipment as required.
• Serve as the security representative for the Singapore office, ensuring compliance with security policies and procedures.
• Participate in ad hoc tasks and IT-related projects as assigned.

Requirements

• 5 to 8 years of experience in helpdesk or technical support, with strong troubleshooting abilities.
• Proficient with Microsoft Windows, Microsoft Office Suite, macOS, and Mac management tools.
• Hands-on experience with Active Directory and Exchange administration, including managing email accounts, distribution lists, shared mailboxes, and resources.
• Comfortable using remote support tools to provide assistance.
• Proven ability to manage relationships with stakeholders and vendors across the APJ region.
• Experience in handling multiple support requests while managing other priorities effectively.
• Strong team player with experience working in regional and global teams.
• Self-motivated and able to work independently in a dynamic, fast-paced environment.
• Flexible with working hours to align with global team operations.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

Job Summary

To provide SAP Basis support for a local Chinese restaurant. He/She will be

• responsible for the day-to-day operations of the SAP systems.
• system configuration, administration, monitoring, and troubleshooting of the environment.
• He/She will need to provide technical support and leadership for SAP systems, which can include implementing patches, overseeing upgrades, establishing processes for monitoring performance, system configuration, design, and application support.

Job Description

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Jumbo Group wide.
• Responsible for managing and conducting SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.
• Any other ad-hoc duties as assigned by the Manager from time to time.

Job Requirements

• Degree in Computer Science , Information Systems, Engineering, or equivalent
• Knowledge in Basis Administration is a must
• 1 to 2 years of relevant SAP Basis experience
• Basic knowledge on SAP HANA and Netweaver technology
• Interested in processes within software development landscapes
• Prior experience in S4/Hana would be advantageous
• Analytical, meticulous and have good sense in troubleshooting
• Ability to articulate and communicate with people of all levels in the organization
• Able to work independently and lead in projects
• Linux, SAP S4/Hana environment

Job description

• Assist Building Manager in the daily operations.
• Supervise, plan and organize a team of on-site contractors in carrying out planned and ad-hoc maintenance works.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects, if required
• Carry out regular inspection to the facilities and systems
• Establish good working rapport with stakeholder
• To process and monitor incoming invoices and assign proper expenses codes. You will monitor invoices to ensure that there is no duplicate billing issued to the department.

Job requirements

• Diploma in maintenance/facility/mechanical/electrical/real estate management/ Civil/ Structural
• min 3 years in relevant working experience
• Prefer one who has experience in handling government project

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

• Minimum 7 years of working experience in a similar role.
• Strong knowledge of M365, including Office 365, Azure and Teams
• Experience in working with international clients
• Excellent communication and leadership skills
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Experience in a consultancy or service delivery environment is a plus

Job Responsibilities:

· Participate in designing solutions that meet functional requirements

· Develop end-to-end specifications for solution components.

· Perform testing and implementation of the solution.

· Participate in impact analysis of encountered issues.

· Generate relevant documentations, reports etc.

· Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

· Participate UX activities such as

o Conduct user research/interviews,

o Develop user stories, storyboards to articulate current and future concepts

o Create wireframes, detailed visual mock ups and interactive prototypes

o Create style guides and digital assets for production

Job Requirements:

· Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent

· Familiar to software development lifecycle processes.

· Strong programming skills and verifiable mastery of at least one of the following languages: Java, JavaScript, Python, C#.

· Proficiency in Web Technologies such as HTML, CSS.

· Good team player with strong communication and interpersonal skills.

· Good analytical and creative problem-solving skills

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified

Education / Experience:

 Diploma / Degree in Electrical / Mechanical Engineering with background in Sustainability

 Preferably 1 - 3 years' of working experience in related fields

Job Description:

•  Develop and promote overall corporate and Data Centre sustainability goals as direction for all initiatives, including promoting decision- making based on financial and sustainability goals.
•  Develop and run systems to make reporting and information sharing more efficient, accurate and impactful. Work with stakeholders to develop and achieve their key performance indicators
•  Manage the development of sustainability communications internally and externally. Create continual educational resources on sustainability issues
•  Institutionalize sustainability through documentation and quarterly review of policies e
•  Manage and track corporate sustainability goals and metrics, analyze data and produce regular reports. Run regular audits as information-gathering exercises for content generation
•  Keep abreast with trends and industry leading best practices in sustainability

Skill sets:

•  Good interpersonal skills, meticulousness, and a strong desire to learn.
•  Knowledgeable and continually curious about current best practices in corporate responsibility, environmental efficiency, sustainability reporting
•  Knowledgeable of Local and International standards such as BCA Green Mark for Data Centre and Buildings, SS564 Green Data Centre, ISO 14001 Environment Management System, etc
•  Strong analytical and project management skills to track progress and reporting
•  Motivated self-starter, resourceful, and independent

Education / Experience:

o Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field

o Min 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI

Job Description:

o To provide 1st level on-site support on organization end user operations

o Understanding complex technical issues and managing them within a fast-paced business environment

o Maintain, manage, administer, support and operate VMware VSphere and VMware Horizon VDI environments and applications

o Perform daily VMware VSphere and VMware Horizon VDI administration tasks including maintenance and upgrades, patches, hot fixes and security configurations

o Monitoring, alert and fine-tune of VMware VSphere and VMware Horizon VDI environments

o Assess virtual machine, VMware VSphere and VMware Horizon VDI applications risks and perform contingency planning

o Perform troubleshooting for VMware VSphere and VMware Horizon VDI workloads and assist with researching, evaluating and recommending related hardware, software and services

o Stay current on virtual machine, VMware VSphere and VMware Horizon VDI related technologies

o Provide on call, 24x7 support and standby on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages

o Create and maintain programmatic and technical documentation to ensure efficient planning and execution

o Coordinate with external parties and customers for problem resolutions

o Performing additional tasks and supporting special projects, as required

o As necessary, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to

 Workspace ONE, Zimperium, OnTalk and other client applications administrations, support and operations.

 Inventory Asset list

 Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, Managed Services report and Etcetera)

 All preventive maintenance schedules and ad hoc tasks

Skill sets:

o Technically inclined and hands on.

o Candidates with one or more of the following skillsets will have an advantage:

 Experience with supporting enterprise virtualized environment on Desktop, OS, Client Applications and Mobile Phones a plus

 OS Skill in:

o Window Clients/Servers

o Linux (Red Hat, Centos, Ubuntu, Etcetera)

 Backup and Recovery Application

Note: Working hours will be rotated and working location is at town.
Strong VMware experience preferred, must be comfortable facing customer / end user.

Responsibilities:

l Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

l Conduct root cause analysis & implement pro-active measures

l Responsible for supporting operational systems satisfying contractual Service Level Agreement

l Perform and manage routine preventive maintenance and operational activities promptly and effectively

l Perform troubleshooting and fault rectification

l Provide up-to-date project documentation and reports

l Diagnose and rectify technical issues

l Perform standby duties if required

Requirements:

l Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

l Strong troubleshooting skills and analytical mind with problem-solving aptitude

l Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

l Pro-active, dynamic and with good analytical/conceptual thinking

l Able to work independently as well as in a team and good interpersonal skills

l Good Working knowledge with VPN, firewall appliances would be an advantage

l Good working knowledge with routers, switches would be an advantage

l Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

l Experience in hardening of OS, system and network equipment

l Experience in Patch Management

l Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Responsibilities:

· Design and implement software of embedded devices and systems from requirements to production and commercial deployment

· Design, develop, code, test and debug system software

· Review code and design

· Analyze and enhance efficiency, stability and scalability of system resources

· Integrate and validate new product designs

· Support software QA and optimize I/O performance

· Provide post production support

· Interface with hardware design and development

· Assess third party and open source software

Job Qualifications:

· Degree in Computer Science or related discipline

· At least 1 year of working experience in C/C++

· Experience in developing embedded software using C/C++ in internship / work related experience

· Experience in developing C/C++ on Linux OS.

· Team player and ability to pick up new technologies

· Experience in developing embedded software on ARM processors is advantageous

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate procesing.

Only shortlisted candidates will be notified.

Job description:

• Managing project and dealing with labour, materials, & equipment
• Lowering wastage of material/equipment/ resources
• Liaise with subcontractors and performing project management to ensure that project progresses according to schedule and to take the appropriate corrective action when deviations arise.
• Coordinating with all related stakeholders to ensure project delivered on time
• Handling administration of contract, claims, disputes, variation and final accounts.
• Project planning & material requisition
• Project engineer experience
• Diploma/degree in engineering related course

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a part of the Enterprise Support Team, you’ll spend most of your time interacting directly with our users and ensuring that they have a stellar Stripe experience.

What you’ll do

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email
• Own and managed business critical escalations and incidents
• Become the expert in all Stripe products, deeply understanding our processes and workflows in order to resolve user issues
• Manage a small portfolio of users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders
• Work with Engineering and other Operations teams to diagnose and solve technical user problems
• Develop relationships with users and identify opportunities to improve support and overall experience with Stripe
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations

Responsibilities

Casework

• Troubleshooting complex user issues and communicating with Stripe’s highest value users, providing a best-in-class support experience, by email and occasionally by call
• Become the expert in all Stripe products & how our largest users use them with their unique integrations, in order to comprehensively resolve user issues with context-aware support
• Iterate & improve service delivery for business critical escalations in order to delight our largest users who value quick resolution and proactive communication

Support Partner/Projects

• Manage a small portfolio of 1-2 users, to whom you’ll be directly accountable for analyzing and improving their support experience, providing contextual insight regarding users’ experience with support to account team stakeholders. These users are either new to Enterprise support or are a heavy user of support
• Analyze and optimize our support documentation and processes to improve our users’ experiences and help scale our operations
• Identify and lead initiatives across our 5 pillars (Prevention, Availability, Effectiveness, Satisfaction, Effortlessness) to enable the team to provide a best-in-class support experience to our largest users at scale

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Embodies an empathetic, user-first mindset and embodies Stripe’s operating principles
• Has exposure to or experience with managing relationships with large, exceptionally complex/senior level stakeholders
• Exhibits an investigative mindset, strategic thinking, high attention to detail, and cross-functional coordination skills
• Can demonstrate technical aptitude, having experience with data analysis or use of technical tools to troubleshoot user issues
• Has demonstrated ability to problem solve with minimal guidance in a rapidly changing environment
• Has exceptional written, verbal, and presentation-based communication skills and the ability to translate complex solutions to users simply and clearly
• Will work willingly at least two weekend days per quarter, and two holiday days per year - you’ll receive a weekday off of your choosing the week following a weekend shift

Preferred qualifications

• Prior experience with or exposure to SQL, Tableau, Hubble and APIs
• Some background experience in account management, customer experience, program management or project management
• Comfortability learning new functions and features of technical products
• Experience leveraging root-cause analyses to make data driven decisions
• 
  

Hybrid work at Stripe
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.