What you will do:

We are looking for an L3 Technical Support Specialist to join our team and lead our efforts in the dynamic APAC region. While the focus of this role is the region, responsibilities are not limited to the region, this is a global role. Our team members operate with a high degree of autonomy and are expected to frequently coordinate their activities with their peers.

You will have worldwide responsibility for supporting the installation and service of our hardware solutions. These include but are not limited to RFID, Loss Prevention (AM, RF), Video Integrations, and certain OEM products. This team is the final point of escalation prior to engaging Engineering resources. Their primary interface is to Regional and Country Lead Technical Support resources to support the timely and proper installation and service of Sensormatic Hardware solutions.

How you will do it:

• Primary responsibilities are to directly deliver and coordinate L3 support activities in the APAC region. Secondary responsibilities are to provide L3 Technical Support globally.
• Work closely with Level 1 and Level 2 support teams, engineering, product development, and quality assurance teams to resolve issues.
• Assist in root cause analysis and propose long-term solutions for recurring problems.
• Create and maintain detailed technical documentation, including knowledge base articles, troubleshooting guides, and best practice job aids.
• Develop and share deep product expertise, including training internal support teams as needed.
• Evaluate system performance and operation, create and pursue improvements to enhance functionality and reliability.
• Troubleshoot and diagnose RFID tags, readers, antennas, middleware, and associated software.
• Troubleshoot and diagnose problems related to AM and RF based Loss Prevention systems and devices, including associated integrations and applications.
• Document and analyze test results and work with firmware and hardware engineers to identify root cause of issues.
• Document technical issues using digital tools, including but not limited to using Jira.
• Work within department to assist in testing and system setup as directed. This is a hands-on position; you will be required to install and configure systems to execute required evaluations.
• Serve as the final escalation point for resolving complex hardware and system integration issues. Provide detailed and effective communication with partners, and internal teams during the resolution process.
• Lead routine regional (APAC) and global technical discussions and manage escalations with professionalism and efficiency.
• This position is office (lab) based in our Singapore Regional HQ. (Travel may be required up to 10% of the time)

What we look for:

• Bachelor’s degree in technical field or 7 years’ equivalent technical experience
• Minimum 3 years’ experience with Sensormatic Hardware based RFID and Loss Prevention solutions with supporting RFID deployments a strong plus.
• General understanding of Engineering Standard Practices and scientific test methodologies
• Previous experience working with Engineering Groups to debug and report internal or external issues.
• Experience configuring, connecting and managing devices onto Ethernet and wireless based networks including an understanding of basic networking including IP addressing: Gateways, DNS, DHCP.
• Hands on Electro-mechanical installation skills.
• Must demonstrate excellent written and verbal communication skills in English. Must be able to organize and present ideas in a convincing and compelling manner to a small and large audience.
• Contributes to the creation of a team-based, collaborative environment, promoting candor and receptivity, clarity of purpose, and a commitment to achieve business goals.
• Must demonstrate superior ability to understand, analyze and assess a wide variety of complex business and/or technical issues.
• Good knowledge of bug reporting and source control tools such as Jira.
• Experience with Jira, MQTT, Postman, REST and SOAP protocols a strong plus.
• Moderate Windows and Linux Operating system knowledge.
• Wireshark knowledge for Network packet monitoring.
• General SDLC knowledge for both Agile and Waterfall.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

Key responsibilities

• Responsible for test and measurement businesses in the assigned territory.

• Formulate and implement market segments & territory sales plan to achieve growth targets.

• Derive and execute action plans to develop new markets and penetrate accounts.

• Establish strategic partnerships with government organizations, research institutions, universities, and key accounts.

• Coordinate with business units and marketing teams in new product launches and pursue opportunities in emerging technologies.

• Drive continuous improvement in the selling process such like planning, forecasting and productivity.

• Collaborate closely with cross-functional teams to deliver sales objectives.

Job requirements (education or experience and skills required to be able to perform this job)

• Degree in Electronic/Electrical Engineering or equivalent.

• Preferably 2-3 years of technical sales/application experience in the test and measurement industries.

• Highly-motivated and success-driven.

• Strong communication and interpersonal skills.

• Strong time management, problem-solving and analytical skills.

• Exercises strong initiatives, assumes ownership and ability to perform under significant pressure.

• Possess a valid driving license with own vehicle.

• Candidates in technical roles with strong aptitude for sales are welcome to apply.

What you will do

• Customer support responsibilities, ensuring timely and effective resolution of customer inquiries and issues
• Project management involvement, including planning, execution, and delivery
• Support marketing promotion activities to enhance product visibility and market presence
• Engage in clear and effective communication with customers to address their needs and concerns
• Aid in debugging and testing to ensure product quality and reliability

Required Skills

• Excellent proficiency in English and Mandarin, both written and verbal, to liaise with our affiliates from different regions.
• Preferred experience in display or scalar-related technologies
• Strong communication skills, with the ability to effectively convey technical concepts
• Desirable capability in system integration to facilitate seamless collaboration across different components and subsystems

Location: One North, Singapore

We are seeking a skilled and proactive Network Maintenance Engineer to provide comprehensive support for multiple customer network environments. This role involves maintaining and troubleshooting a wide range of network devices, including routers, switches, access points (APs), Wireless LAN Controllers (WLCs), Cisco Identity Services Engine (ISE), as well as supporting Windows servers and laptops. The ideal candidate will have a strong background in helpdesk support, network and system maintenance, with a customer-focused and solution-oriented mindset.

Key Responsibilities:

• Helpdesk and Troubleshooting:
  • Act as the primary point of contact for support requests across multiple customer environments.
  • Investigate and resolve network and system-related issues, such as connectivity problems, faulty devices, or server issues.
  • Provide laptop and Windows server support, addressing common problems like login failures, configuration errors, and hardware issues.
  • Simulate customer environments to replicate and diagnose complex issues.
  • Document resolutions and create knowledge-based articles for future use.
  • Stay updated on changes across all supported customer environments.
• Maintenance and Change Request:
  • Replace or repair faulty network and system equipment, such as access points, switches, and laptops.
  • Implement minor network and system configuration changes, including enabling switch ports, changing VLANs, onboarding new devices to Cisco ISE, or updating Windows server configurations.
  • Firmware and OS patching for network and system equipment.
  • Ensure all network and system devices are operating optimally and securely.
• 24x7 Standby and Incident Response:
  • Participate in a 24x7 standby rotation with a duty phone for handling urgent incidents.
  • Respond promptly to calls and emails, diagnosing and resolving issues to restore normal operations.
  • Manage multiple incidents simultaneously, ensuring effective communication and resolution for all customers.
• Testing and Collaboration:
  • Test product updates, patches, and integrations to ensure compatibility and stability.
  • Collaborate with internal teams and external vendors to resolve complex issues.
• Documentation:
  • Maintain detailed and accurate documentation of network configurations, system setups, incident responses, and maintenance procedures.
  • Ensure all team members have access to up-to-date customer system information.

Required Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 1 year of experience as a maintenance engineer, with a focus on maintenance of enterprise environments, preferably in customer-facing roles.

Technical Skills:

• Proficiency in working with various network products, including Cisco, Juniper, Alcatel, and Aruba.
• Strong expertise in maintaining and troubleshooting network components such as routers, switches, APs, WLCs, and Cisco ISE.
• Experience in supporting Windows servers and laptops, including hardware and software troubleshooting.
• Familiarity with common system administration tasks like user account management, group policies, and server configuration.
• Ability to simulate customer environments for diagnostic purposes.
• Excellent communication and problem-solving skills with a customer-centric approach.
• Detail-oriented with the ability to manage multiple tasks simultaneously

Preferred Qualifications:

• Certifications in networking related technologies.
• Experience in a maintenance-focused role serving multiple external customers.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure and manage critical incidents effectively.
• Detail-oriented with a commitment to maintaining high standards of network and system reliability.

Job Description

• Perform Corrective Maintenance (CM) and Preventive Maintenance (PM).
• Test and Commission medical equipment.
• Check, investigate faults of medical equipment and perform trouble shooting onsite.
• Maintain proper servicing records and maintenance schedules.
• Guide and train end users on equipment usage and application.
• Carry out ad-hoc duties as assigned by the supervisor.

Requirement

• Degree, Nitec or Diploma in Biomedical/Electronic/Electrical Engineering with or without experience.
• Proficient in Microsoft Office applications.
• Able to work independently.
• Good technical knowledge.
• Good interpersonal and communication skills.
• Possess initiative to complete tasks and projects assigned.
• Ability to multitask.
• Must be a team player.
• Possess Class 3 driving licence.

Key Responsibilities

Vessel Technical Management

• Oversee the technical performance, maintenance, and repair of assigned IMO 2 vessels, ensuring smooth operations.
• Ensure vessels comply with all international regulations (IMO, SOLAS, MARPOL), Flag State, and Class requirements.
• Work closely with vessel Masters and Chief Engineers to troubleshoot technical issues and implement corrective actions.
• Maintain accurate technical reports and performance records for each vessel.
• Monitor and optimize Planned Maintenance System (PMS), ensuring regular servicing and updates.
• Conduct regular ship inspections and audits, providing recommendations for improvements.

Shipyard & Dry-Docking Operations

• Plan, coordinate, and execute dry-docking, major repairs, and shipyard projects, ensuring timely completion within budget.
• Prepare dry-dock specifications and work scopes, obtaining competitive quotations from shipyards.
• Supervise shipyard activities to ensure work is completed to the required quality and safety standards.
• Conduct post-docking evaluations and ensure vessels are returned to service efficiently.
• Provide technical expertise for hull structure, cargo systems, piping, and machinery repairs in IMO 2 vessels.

Regulatory & Compliance

• Ensure vessels meet ISM, ISPS, MLC, and other industry standards.
• Support and facilitate Class, Flag, and PSC inspections, ensuring compliance.
• Keep updated on new regulations and implement necessary technical modifications onboard.

Crew & Team Coordination

• Provide technical guidance and training to onboard engineers and technical staff.
• Liaise with internal teams (operations, crewing, and procurement) to ensure seamless vessel performance.
• Act as the primary technical contact for assigned vessels.

Qualifications & Experience

• Bachelor’s Degree/Diploma in Marine Engineering, Naval Architecture, or equivalent.
• Minimum 5 years of experience in technical management, with expertise in IMO 2 vessels and shipyard operations.
• Strong knowledge of chemical/product tanker systems, cargo operations, and tank coating requirements.
• Proven experience in dry-docking, shipyard repair supervision, and major maintenance projects.
• Familiarity with Planned Maintenance Systems (PMS) and procurement software.
• Excellent problem-solving, communication, and project management skills.
• Willingness to travel to vessels and shipyards as required.

Preferred:

• Previous experience as a Chief Engineer or 2nd Engineer on IMO 2 vessels.
• Strong background in classification surveys, Flag State audits, and PSC inspections.
• Familiarity with risk assessments, incident investigations, and root cause analysis.

• Position : Technical Support Engineer (Automation Products) – Up to $4,500 + AWS
• Location : West – Bukit Batok Crescent
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Automation

Main Responsibilities:

• Provide pre-sales support and post sales application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Documentation and recording of all service, support and application activities
• Conduct product training and demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/Mechanical
• No experience required/ Entry level candidates are welcome to apply
• Training on products will be provided
• Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Vessel Management

1. Assist to oversee the technical operations of the managed fleet, ensuring compliance with regulatory standards and optimal vessel performance.
2. Assist in the technical management of IMO 2 vessels, ensuring they meet operational, safety, and regulatory requirements.
3. Monitor and maintain the performance of the vessels, including machinery, equipment, and overall seaworthiness.
4. Advising and arranging with the Master and Chief Engineer of planned maintenance and works to be carried out
5. Ensuring that the Planned Maintenance System (PMS) is implemented effectively and regularly updated.
6. Support routine maintenance planning, defect rectification, and inventory management for spare parts and consumables.
   

• Shipyard & Dry Docking Operations

1. Coordinate and oversee shipyard activities, including planning and executing dry-docking, repair, and major refit projects, which may require travel to overseas port & shipyards.
2. Prepare dry-dock specifications, evaluate quotations, and supervise the execution of repair work to ensure quality and cost efficiency.
3. Ensure timely completion of shipyard projects, adhering to budgets and company standards.
4. Carrying out a complete general inspection of the vessel and reporting with a observation list or defect list.
   

• Compliance & Regulatory

1. Ensure vessels are compliant with IMO, Class, Flag State, and Port State requirements, including safety and environmental standards.
2. Assist in audits, inspections, and surveys (internal and external) to maintain vessel certifications.
3. Stay updated on the latest industry regulations and implement necessary changes.
   

• Cost Control & Budgeting

1. Assist in preparing technical budgets and monitoring actual costs versus budgeted amounts.
2. Identify cost-saving opportunities without compromising safety and operational standards.
   

• Team Coordination

1. Liaise with the ship’s crew, ensuring technical issues are communicated effectively and resolved promptly.
2. Work closely with the purchasing, crewing, and operations teams to ensure smooth vessel operations.
3. Provide technical guidance and support to the onboard crew and junior technical staff.
   

• Qualifications & Requirements:

1. Bachelor’s Degree/Diploma in Marine Engineering, Naval Architecture, or a related field.
2. Minimum 5 years of experience in technical management, with hands-on experience in IMO 2 vessels and shipyard operations.
3. Strong knowledge of vessel maintenance, repair, dry-docking, and regulatory compliance.
4. Excellent project management, problem-solving, and communication skills.
5. Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
6. Proficiency in Microsoft Office and ship management software.
7. Willingness to travel to shipyards and vessels when required.

Preferred:

• Chief Engineer or 2nd Engineer experience on IMO 2 vessels.
• Experience in chemical/product tanker operations and major shipyard projects.
• Familiarity with ISM, ISPS, MLC, and other international maritime conventions.

Job Summary :

We are seeking a highly skilled Project Manager to lead the overall engagement.

The ideal candidate will have expertise in managing end-to-end delivery of atleast 2-3 applications, good client communication skills, stakeholder management ability.

Have good technical knowledge in Pega with the ability to take Architectural decisions and solutioning. Additionally, domain experience in Airlines is good to have.

The candidate will play a crucial role in driving techno-functional excellence and ensuring successful project delivery.

Required Skills :

• Pega Case Management ,Pega Cloud ,Pega Integration ,Pega Platform, Project Management, Cloud deployment.

Roles & Responsibilities :

• Managing the overall project delivery and ensure delivery schedule is adhered
• Prepare delivery schedule, effort and cost based on the client requirements and provide walkthrough o client on the same
• Project Manager will be liable to achieve client sign-off on schedule, effort and cost presented
• Providing weekly status reports to stakeholders
• Ensuring that the project is timely by setting time marks
• Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings.
• Tracks and manages product backlog, burn-down metrics, velocity, and task break-down
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Responsible to provide architectural solutions and do hands on with the team members to deliver technical requirement in Pega.

Qualifications:

• A solid understanding of project end-to-end delivery
• Excellent verbal, written and presentation skills
• ·Ladership skills
• Ability to motivate IT staff
• Logical problem solver who can operate under constraints
• Strong organisational skills
• Ability to juggle multiple tasks

Certification(s) Required :

• CSSA, PMP, Scrum Master, Good to have CLSA

Looking for a senior technical manager who would be able to implement OFSA ACCM product implementations, effective customer interactions and collaboration among various teams -internal and external

Job description displayed in the job posting:

- Must have sound knowledge on Oracle’s Financial Services Analytical Application (OFSAA) and Oracle’s Financial Services Analytical Application Infrastructure (OFSAAI) technical solutions
- Working experience in AML and compliance domain.
- Musthave in-depth knowledge and technically hands-on in OFSAA FCCM solutions
- Good understanding of OFSAA data model
- Should be able to install, deploy and customize OFSAA products – mainly AML, ECM, KYC
- Should have through knowledge on infra management for OFSAA products
- Must be able to perform configuration and provide technical assistance to implement OFSAA FCCM products
- Must be able to work on ETL/data ingestion technologies for loading data into FCCM products
- Possess good knowledge on SQL-PL/SQL and ability to debug issues related to DB performances.
- Must be familiar with application servers, admin console and deployment of

OFSAA FCCM products
- Sound knowledge on OFSAA batch framework
- Strong command over shell scripts, working experience in LINUX
- Must be familiar with Java, JavaScript, JSON, JDBC, XML

Responsibilities displayed in the job posting

- Should have self-management, inter-personal and good communication skill
- Should be a good team player and should be able to work with client’s technical team
- Should be able to write and report technical artefacts clearly
- Must be flexible in work schedule and timing
- Posses multi-task capabilities, skills to adjust to multiple demands, and dynamic change

Qualifications displayed in the job posting:

• 8-10 years of experience relevant to this position including 4 years of consulting experience.
• Prior team leadership or management experience preferred.
• Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus.
• Ability to communicate effectively.
• Ability to build rapport with team members and clients.
• Strong influencing and negotiation skills.
• Ability to travel as needed.

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your internship would revolve around real-world industry deployments taking us from a TRL of 7 to 9. You may be remunerated with a combination of salary and share options. As an SGInnovate partner company, we can offer a monthly S$3000 SGD in stipend under the SGI Summation program for undergraduates, more for masters, PhD students. The following tracks are available, you would probably be doing a couple of them up to your preference, with examples of what has been done by previous interns:

1. Mechanical experiments and design
   • Experiments - e.g. designing variations to the grout extruder to allow less waste and better reliability
   • Design - e.g. most of the upcoming v4 robot is being designed by interns with Jakub supervising them
2. Mechanical manufacturing, assembly and testing (only for R&D, our manufacturing is outsourced)
   • 3D printing - Slicing prints (often for multi-filament printing), managing and repairing printers (we have Tenlog TL-D3, TL-D5, Ender 3, Prusa i3)
   • Outsourcing manufacturing - specifying cabling, machining etc. to manufacturers
   • Machine tools - making some parts by hand when we need to quickly iterate
   • Assembly - putting in inserts, bolting parts together, waterproofing
   • Testing - testing the robot’s grout extrusion and cleaning, making minor adjustments to make sure everything is running properly and robot produces nice grout lines
3. Electrical experiments and design
   • Design - most of our PCBs have been designed by interns, aiming to minimise free wires in the robot, speed up assembly, allow easy modification where needed. Generally connecting all modules, controlling power, providing a physical user interface…
   • Experiments - e.g. sourcing and testing various motor and driver combinations to pick for our drive system
4. Electrical assembly (only for R&D, our manufacturing is outsourced)
   • Outsourcing production of cable assemblies and PCBs
   • Where necessary to make modifications - soldering PCBs, soldering power cables, crimping cables
5. Embedded programming
   • Writing object oriented C++ code
   • Keeping the code clean and maintainable
6. Robotics DevOps & Real World Industry Trials (expect to be on site 1-2 times a week)
   • Understand the whole project and run our ROS2 stack on real HW.
   • Create reproducible testing methodology and evaluate metrics on the HW.
   • Be in charge of the robots on the construction site.
   • Explore and procure new parts/new materials for robot functionality improvement

A great candidate would possess the following:

• Motivation to build a great product and great codebase using the most recent tech stack for the slowly coming robotics revolution
• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Excited about robotics and similar technical areas and exploring them in extracurricular projects
• Growth mindset driven

Our development process is very iterative and agile. Thus, there would not be a concrete plan more than 2 weeks ahead and your role/tasks is/are likely to evolve over time. Besides, a lot of testing has to be done on a construction site. If you like this process, you’d be a good fit for us. You would thus play a significant part in deciding how your work would contribute to our overall goals

Join our expanding Docs team and support the documentation needs of upcoming software. You will be responsible for developing and maintaining detailed technical documentation for our software, including HTML content. In this role, you will collaborate closely with internal stakeholders to ensure content accuracy and become proficient in tools and processes for publishing and managing content.

About us

SecureAge Technology is a leading cybersecurity company specializing in data protection and encryption solutions. We develop and provide advanced security software and systems designed to safeguard sensitive information and prevent unauthorized access or data breaches. Our primary focus is on securing data at the file level, offering robust encryption, authentication, and access control features.

At SecureAge, we emphasize a holistic and proactive approach to cybersecurity, integrating innovative technologies such as artificial intelligence (AI) and machine learning (ML) into our solutions. Our goal is to provide comprehensive protection against evolving cyber threats, ensuring the confidentiality, integrity, and availability of sensitive data.

What you'll be doing

• Develop and maintain detailed technical documentation for our software.
• Collaborate with development and product teams to gather information and understand complex technical concepts.
• Publish documentation in tandem with feature releases while working closely with various departments.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

You'll bring the following required skills and experiences.

• At least two years of previous experience with technical writing/content management in cybersecurity
• Knowledge of cybersecurity fundamentals: Basic Understanding of security concepts, cybersecurity terminology, threats, and best practices.
• Flexible, adaptable, and passionate about working in a fast-paced environment where processes and products evolve to make things better for our customers
• Strong attention to detail, excellent grammar and spelling skills.
• Self-motivated and responsible for managing daily workload, as well as long-term goals and projects
• Excellent written and verbal communication with an ability to present to and collaborate with all levels of an organization
• Experience with MadCap Flare, Microsoft Office, and knowledge base systems
• Must possess high motivation, enthusiasm and dedication to deliver results within strict timeframes
• Interest in learning and appetite for technical environments

Qualifications:

• Minimum Diploma or Bachelor's Degree in Computer Science / Computer Engineering / Electrical & Electronics Engineering or related is preferred.
• Portfolio of writing samples for review.

Offer

• Competitive employee benefits
• Attractive remuneration package
• Young, energetic and vibrant work environment
• Office located above MRT

Job Description:

• Minimum 8 years of architectural experience with recognised Diploma in relevant field, and at least 5 years of experience in construction supervision for projects of similar scale and complexity in local context.

• Work as Resident Technical Officer to our LTA projects, to assist and report to RE and SRE to monitor all site activities, and any incident, including near-misses. Report any non-compliance to RE and Qualified Person Supervision (QPS).

• Assist Engineer in carrying out supervision for related works include but not limited to replacement and extension, construction and reconfiguration of viaduct/ bridge works, and associated civil works, proposed new flexible pavement and infrastructure, re-alignment of roadways, fencing and construction.

• Prepare daily reports at regular basic and as required by clients.

• Supervise all construction activities and ensure compliance to all plans/drawings, risk assessment and specifications.

• Willing to work on rotation shifts.

• Ensure compliance to all health and safety policies.

• Ensure that contractor and their subcontractor comply with client's safety requirement, and safety checklists are follow.

• Reject poor quality of works at site and inform RE to raise non-conformance notice.

• Assist RE to manage and maintain records and documentation on field or site changes and to monitor adherence to construction schedule.

• Carry out standing supervision for critical site activities based.

• Preferably PR and Singaporean.

PURPOSE OF POSITION:

The Research Assistant works under the general direction of Professor Steven Tingay at Curtin University’s Bentley campus, creating a presence for the Curtin Institute of Radio Astronomy (CIRA) in Singapore. They undertake a variety of research support tasks, which may include a mix of administrative, logistical, experimental and/or technical (where applicable) tasks.

DUTIES:

Undertake research support tasks and where applicable, perform technical support tasks which may include, but are not limited to:

Research and Administrative Support

• Liaise with relevant internal and external stakeholders as necessary.

• Liaise with project stakeholders and participants to arrange activities.

• Coordinate requirements, and prepare materials for, research activities/experiments/field trips.

• Perform experiments and/or contribute to research activities with the skills required for the position.

• Undertake literature reviews.

• Assist with the preparation of funding applications.

• Undertake data collection and preliminary analysis.

• Assist with the drafting of progress reports and publications.

• Assist with the preparation of materials and organisation for conference presentations and workshops.

• Facilitate input and updating of research information/activity in relevant databases.

Technical Support

• Assist the research team in the operation of equipment.

• Conduct basic maintenance and minor repairs of research group equipment.

• Monitor and initiate ordering of materials, consumables and equipment, participate in stocktakes, and ensure that delivered goods (including chemicals) and equipment are checked, catalogued, stored and secured by applicable procedures.

• Update and maintain standard operating procedures for all aspects of research group operations including safety, hazardous substances, equipment and workspaces.

• Ensure that research program equipment and laboratory areas are appropriately maintained and cleaned.

Other

• Undertake occasional travel to Curtin University’s Bentley campus in Western Australia to engage with staff and students based at CIRA.

• Comply and adhere to applicable occupational health and safety criteria at all times.

• Comply with applicable legislation and regulations relevant to the research area’s activities and Curtin University requirements.

• As a member of the Curtin University community, demonstrate the highest possible standards of professional and personal conduct, modelling Curtin University’s Values and Signature Behaviours.

• Undertake other activities which the incumbent might reasonably be expected to do, and which are consistent with the accountabilities and responsibilities as listed above.

SELECTION CRITERIA:

Essential:

1. Completion of a relevant degree; or an equivalent combination of relevant experience and/or education/training.

2. Demonstrated experience in relevant scientific/research methods, techniques, and protocols.

3. Demonstrated organisational and administrative skills with the ability to coordinate activities and prioritise tasks.

4. Demonstrated analytical and problem-solving skills with the ability to collate and analyse data.

5. Demonstrated effectiveness in both written and oral communication skills with the ability to liaise effectively with colleagues and stakeholders and to produce documentation which is clear and concise.

6. Demonstrated competence in the use of word-processing and spreadsheet packages, including the ability to generate reports.

7. Demonstrated ability to work autonomously as well as effectively as part of a team.

Responsibilities:

1. Assist M&E Engineer, Superintending Officer Representation (SO Rep) and Resident Engineer (RE) in the supervision and quality assurance of construction works on site
2. Provide standing supervision as and when required by the M&E Engineer, SO Rep and RE
3. To ensure all installation methods and material used are in accordance with the approved drawings and specifications
4. Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of site works
5. Highlight discrepancies, resolve site M&E issues and monitor site progress
6. Feedback site progress and irregularities to M&E Engineer, SO Rep and RE
7. Attend site meetings, site inspections, testing and commissioning
8. To check as-built drawings to tally with site installation
9. Ensure the contractors maintain work safety, cleanliness and tidiness of the site
10. Documentation of site records, ie. Inspection records, T&C records, site meetings etc.
11. Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.

Requirements

1. Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing
2. Minimum eight (8) years of M&E work experience as a Resident Technical Officer
3. Conversant in local construction practices, air-conditioning, electrical, fire protection, plumbing and sanitary services.
4. Good co-ordination skills
5. Good analytical ability with strong verbal and written communication skills.
6. Self-motivated, proactive and team player
7. Past work experience in healthcare/residential/institutional projects is preferred.

The Job

• Develop timing/power/noise characterization flow for advanced node memory compiler.
• Strong focus on design automation for SRAM compiler, big data analysis and design verification.
• Develop memory analysis flow for PPA check.
• Design and develop the layout for integrated circuits according to electronics engineering principles, using software to create design schematics and diagrams.

The Talent

• Bachelor's Degree (with min. 8 years of relevant industry experience) /Masters Degree (with min. 6 years of relevant industry experience)/ PhD in Electrical and Electronic Engineering/Computer Engineering/Computer Science.
• Knowledge of SRAM/ROM memory functionality and high speed, low power memory design architecture.
• Experience in spice simulation and understand CMOS layout view, Verilog coding is preferable.
• Proficient in script programming with Perl or Python3.

Position Overview:

To ensure nominated vessels are maintained & operated in line with Statutory Instruments, Company Policy & Safety Management System, Industry Best Practice & Vessel Owners Requirements.

Key Responsibilities & Accountabilities:

1. Act as the single point of accountability, monitoring all onboard activities and providing Technical & Operational Guidance and Support to the Master & crew of nominated vessels as required.
2. Ensure Safety & Environmental Compliance with respect to Statutory Regulations, Company Policy & Safety Management System, Industry Best Practice, and owner’s requirements are given the highest priority by both the shore and vessels staff.
3. Monitor and support all operations onboard nominated vessels closely, provide assurance that they are undertaken in full Compliance with Statutory Regulations, Company Policy & Safety Management System, Industry Best Practice, and owner’s requirements, whilst meeting efficiency & economic expectations.
4. Ensure compliance with Wallem’s SMS, flag and class’s rules and regulations, state requirements, TMSA and other vetting agencies’ conformance.
5. Support Operations superintendent and work together for common objective to operate vessels as required under the SMS and within the purview of Shipman Agreement.
6. Responsible for all budgetary expenditure on nominated vessels, provide timely reports & analysis to Fleet Manager(s) and Owner(s) as required.
7. Responsible for operating vessels within KPIs set out by Wallem’s SMS while maintaining priority on safety and pollution prevention. Technical Superintendent works with other departments of Wallem for meeting commercial expectations and maintaining vessels sea-worthy.
8. Act as Client/Owners point of contact ensuring the highest level of customer Service & Satisfaction are maintained whilst also protecting the Wallem brand and our employees from risk.
9. Provide Direction, Coaching, Guidance, Mentoring and Evaluation of senior sea staff to ensure that all operations are carried out safely & successfully whilst also enabling senior sea staff with their individual career progression & development.
10. Monitor and maintain a thorough knowledge of current Technical Superintendents Work Instructions which maybe subject to review and revision from time to time, whilst completing all Tasks detailed in the Technical Superintendents Work Instructions for nominated vessels.
11. Monitor and optimize vessels and seafarers’ performance. Collaborates with other stakeholders to ensure that vessels and seafarers have adequate resources to perform.
12. Review, write and provide feedback on development area of seafarers, work-performance during specific contract, while setting clear goals and targets.
13. Act as part of the Shore base Emergency Response team as required.
14. Complete any additional tasks as reasonably requested by the Fleet Manager.

Requirements:

• Engineer Officer Qualification, with First Class Chief Engineers Motor license from an IMO whitelist country; OR
• Degree in Marine Engineering/Naval Architecture/Mechanical Engineering or other related.
• Minimum of 2 years’ sailing experience as Chief Engineer onboard; OR
• Minimum of 1 year's experience as Technical Superintendent within the Maritime Industry ashore.
• Able to handle mixed vessels types (e.g dry cargo, containers, gas carriers, RF containers)
• Salary will be commensurate with experience of the candidate.

“If you have the drive for achievement, we’d love to hear from you. Please apply in strict confidence with your full resume and contact details.

Information collected will be kept confidential and used strictly for recruitment purpose only.”

Responsibilities:

Carry out activities to addresss & resolve Non-Quality Events (NQEs)

Monitors & carry out activities to resolve NQEs at various product / production lines

• Monitors & records NQEs from the production line
• Reviews, analyses & validates NQE contents
• Executes immediate containment actions for NQE e.g., hold lot in Manufacturing Execution System (MES), etc.
• Prepares and consolidates quality issue review topics (to share on the progress of follow ups on NQEs / MRBs) prior to daily meeting with Yield Dept
• Prepares information package required for MRB (e.g. event chronology, preliminary investigation and analysis results, etc.); Facilitates MRB meetings
• Records, follow ups and reports Quality Engineering activities (e.g. NQE, MRB, etc.) on Quality Activities Tracker

Issues & drives 8Ds for NQE issues

Monitor product thru Quality Gate

Applies Quality Gate (QG)

• Monitors & records QGs results from the production line
• Performs lab analysis (e.g., SEM / EDX) on QG failed parts
• Participates in task forces (defect analysis, risk assessments)

Following the detection of QG failed lots, proposes short-term actions to ensure integrity of the quality of products and / or processes (i.e., equipment shutdown, etc.)

Others

Data Analysis: Pulls, plots capability & trend and analyses data from JMP & Klarity

Reports: Updates & presents various Quality Engineering reports & KPIs

Others: Performs audits and other tasks as may be assigned

Requirements:

Educational Qualifications :

Diploma – Minimum 2 years of relevant experience in a manufacturing environment

Higher NITEC – Minimum 3 years relevant experience

NITEC – Minimum 6 years relevant experience

Technical / job knowledge :

• Knowledge in Quality tools and methods (SPC/MSA/FMEA, Problem-Solving & Audit skills) is an advantage
• Knowedge in statistical tools (e.g. JMP, Klarity, etc.) is an added advantage
• Knowledge and skills in lab (SEM/EDX, etc.) is an added advantage
• Knowledge of semiconductor products & manufacturing processes

Personal capabilities :

• Meticulous and with a sense of initiative, responsibility & urgency
• Team player with positive attitude and willingness to learn

Others :

• Able to work on normal swing shift (Sunday - Thurs), 8.30am to 6pm

Job Responsibilities

• Support and assist the SRE / RE / RA
• Undertake all or part of the duties and responsibilities of the SRE / RE / RA as instructed by the appointed project manager in consultation with the project consultants if no SRE / RE / RA are appointed for the project
• Review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site and progressively throughout the entire course of the project
• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, drawings, approved sketches, product or system specifications, contractor’s method statements, installation and working procedures, and site instructions, supervising Qualified Persons and project consultants
• Ensure that the contractors carry out their work in compliance with Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies, such as BCA, LTA, NEA, NParks, PUB, SCDF and public utility agencies/service providers such as SPPG, SingTel, StarHub, etc
• Report to the supervising Qualified Persons any work that are not constructed according to the building approved plans, project drawings including shop drawings
• Report to the appointed project manager and/or project consultants any work that are not constructed according to the specifications and drawings
• Liaise with the supervising Qualified Persons and their engineers/architects / specialists on the review and approval of revised designs, amended drawings, specialist drawings, sketches, etc
• Assist in the review of contractor’s method statements and working procedures, and to ensure that they are followed on site
• Monitor contractors’ schedules, day works, site progress, etc
• Verify progress payment claims, all other claims and reports submitted by the contractors
• Check shop and construction drawings, samples, etc. submitted by contractors and their sub-contractors / suppliers / vendors and to report any discrepancies between these and the project drawings and specifications
• Preparation and submission of daily progress report

Job Requirements

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in relevant field.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course
• Possess relevant working experience in the related field is required for this position.

Responsibilities

• To perform all roles and responsibilities required of site supervisors under the Building Control Act.
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents, and site instructions.
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary.

Qualifications

• Possess Diploma in Civil Engineering.
• Registered Resident Technical Officer with IES / ACES.
• Minimum 3 years’ experience as RTO in supervision of works similar in nature to major construction works in buildings, civil, HDB carpark.

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Technical Writer with experience in pharmaceutical company/Life Science industries for a role in Singapore.

Key Responsibilities:

• Regulatory Documentation
• Standard Operating Procedures (SOPs)
• Clinical Trial Documentation
• Technical Reports and Writing
• Quality Control and Documentation Review
• Cross-Functional Collaboration
• Research and Data Interpretation
• Training Materials Development
• Documentation for Internal and External Audits
• Risk and Compliance Management
• Technical Assistance and Consultation

Qualifications:

• Graduate of Bachelor of Science in Pharmacy or any related field
• Proficient in English
• Previously working as a technical writer in pharmaceutical company/Life Science is highly advantageous.

This role is for 6 months contract and may be extended if performance is satisfactory.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

Overall Summary:

Plan, design, develop and review infrastructure architectural solutions for on-prem/hybrid Cloud, throughout infrastructure lifecycles.

Roles & Responsibilities:

• Architect and design scalable and secure IT infrastructure, primarily on-premise as well as leveraging on cloud technologies, that is resilient, highly available and secured.

• Develop infrastructure solutions to meet project requirements and establish roadmaps, patterns, principles, standards and guidelines for on-prem infrastructure, and document them in various formats, diagrams and templates

• Validate, review and verify infrastructure aspects of project solutions and technical specifications, based on alignment with mandated enterprise policies and standards

• Own and drive architectural deliverables, working in close collaboration with stakeholders including Project Managers, Subject Matter Experts (SMEs) and vendors to achieve project outcomes and timelines from design to implementation.

• Assess new infrastructure technologies and participate in proof of concept, to assist in defining technology direction, roadmap, framework and policies to meet strategic business initiatives.

• Present, articulate and communicate deliverables including architecture related design, solutions, concepts, ideas and proposals to various stakeholders.

• Keep abreast of emerging trends and identify opportunities for improvement

• Review technical documentation including Technical Design Specs and VM Provisioning Requests

• The infrastructure scope covers, but not limited to, all aspects of cloud, servers, hypervisors, containers, operating systems, databases, middleware, devops, security, support tools, network, SDN as well as related governance framework.

Requirements / Qualifications

• Degree in Computer Engineering / Electrical and Electronic Engineering or equivalent discipline

• At least 7 years’ proven experience in a similar role

• Strong and in-depth technical knowledge and experience in administering and maintaining infrastructure domain areas such as Operating Systems (e.g., VMware, Nutanix, Red Hat, Windows Server), Networking (e.g., SDN, Cisco), Security (e.g. Cisco, Palo Alto,CheckPoint, F5), Automation (e.g., Ansible, Chef, Terraform), Cloud, etc.

• Certifications in the above areas would be advantageous (e.g. CCIE, CISSP, VMware VCAP, Windows Certified Engineer, RedHat Certified Engineer, AWS Solution Architect, Azure Solution Architect, TOGAF)

• Possess good knowledge of networks and networking concepts

• Possess good knowledge of ITIL processes

• Possess good knowledge on private, hybrid and public cloud environment and technologies which includes VMware vRealize Cloud automation, AWS, Azure and OpenShift

• Possess good security, audit and compliance knowledge

• Able to analyse and understand complex technical systems built from many separate software and hardware components, specifically web application architectures

• Strong passion for innovation and desire to learn new technologies

• Possess initiative, with a proactive, result-oriented mindset and able to work independently

• Track record of on-time, on-budget and to-specification delivery with the ability to support end-to-end delivery of solutions.

• Experience in driving complex IT infrastructure design and projects while optimizing costs

• Able to prioritise assignments whilst working on multiple concurrent projects

• Is meticulous and attentive to details

• A team player with Excellent communication, interpersonal and collaboration skills, capable of effectively communicating complex technical concepts and influencing various internal and external stakeholders, both technical and non-technical alike.

• 2 years contract

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

As an Infrastructure Support Engineer, you will be responsible for ensuring the smooth operation and support of our IT infrastructure. You will focus on end-user computing, account management, and asset management within our organization. The ideal candidate will have a strong understanding of Microsoft 365 and possess excellent problem-solving and communication skills.

Responsibilities

Microsoft 365 Administration:

• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Configure, manage, and troubleshoot user accounts, licenses, and permissions within Microsoft 365.
• Assist with deployment and migration projects involving Microsoft 365.

End User Computing Support:

• Provide technical support for end-user devices, including desktops, laptops, and mobile devices.
• Troubleshoot and resolve hardware and software issues related to Windows OS and Office applications.
• Ensure users have the necessary tools and resources for effective productivity

Account Management:

• Manage user accounts within Active Directory and Microsoft 365, including onboarding and offboarding processes.
• Implement security best practices for user accounts, including role-based access controls and password management.

Asset Management:

• Maintain an accurate inventory of IT assets, including hardware, software, and licenses.
• Assist in procurement and deployment of IT assets according to company policies and budget constraints.
• Perform regular audits of IT asset utilization and compliance.

Documentation and Reporting:

• Create and maintain technical documentation for processes, configurations, and troubleshooting procedures.
• Provide regular reports on system performance, asset status, and support activities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in IT support, particularly in infrastructure support and end-user computing.
• Strong knowledge of Microsoft 365 services and administration.
• Familiarity with Active Directory and user account management.
• Proficient in hardware and software troubleshooting for various operating systems.
• Experience with asset management tools and methodologies.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive attitude.

Job Responsibilities

· Technical Support:Provide on-site technical support to customers, including troubleshooting, diagnostics, and repairs of hardware and software issues.

· Installation and Configuration: Install, configure, and test new hardware and software systems according to customer requirements.

· System Maintenance:Perform regular maintenance and updates on customer systems to ensure optimal performance and reliability.

· Customer Training:Train customers on how to use and maintain their systems effectively, including providing documentation and hands-on guidance.

· Issue Resolution:Respond promptly to customer inquiries and resolve issues in a timely manner, ensuring customer satisfaction.

· Documentation:Maintain accurate records of all work performed, including issue logs, service reports, and customer communications.

· Collaboration:Work closely with internal teams, including sales, support, and engineering, to ensure customer needs are met and to escalate issues as necessary.

Requirements:

Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
Knowledge of programming in C,C++ are added advantages
Knowledge of embedded electronics fundamentals
Have knowledge of LoRaWAN and related IoT products are added advantages.
Have passion for exploratory testing and test automation are added advantages.
Able to work independently within tight schedule with positive disposition.
Excellent knowledge on Microsoft Office (Words, Excel & Powerpoint)
Fluent of English and Chinese in both speaking and writing