Total 858 technical support engineer job vacancies in singapore north west

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About the job

We are looking for a proactive enthusiast to provide executive administrative assistance to the Ikano Retail Management team in the Service Office and to aid in the execution of cost-efficient travel solutions and strategies that align with the organisation’s strategic and operational goals. The incumbent is required to have great attention to detail, strives to deliver high quality work and shares IKEA values to Renew and Improve.

Your assignment

• Provide consistently high levels of executive management support while maintaining confidentiality and exercising diplomacy.
• Assess and manage competing priorities, initiate timeline for various decision forums and exercising discretion to facilitate optimal use of the managers’ time.
• Manage managers’ meetings, coordinate travel arrangements and itineraries.
• Support and back up the Executive Support & Travel Manager in the Ikano Retail Board preparation, pre-meeting coordination of materials for various committees and decision forums.
• Execute the progression of information and duties including overseeing the signing of legal contracts & documents, raising purchase orders, maintaining the Ikano One webpage, filing travel expense claims for the management, co-workers’ profiles maintenance in the travel system and annual travel budgeting process.  
• Lead and/or contribute to ad hoc projects to support the achievement of organisational-level strategic and operational objectives.
• Evaluate, introduce and implement travel and admin solutions/technologies to improve efficiency and deliver envisioned benefits.
• Initiate improvement to optimise and streamline business processes in areas where there is opportunity for increased efficiency and cost-saving.
• Identify, document and update standard operating key procedures and processes.
• Drive vendor selection initiatives for corporate hotels and travel providers.

We are seeking an experienced Application Support Analyst with expertise in payments systems, specifically with SWIFT and ISO 20022 protocols. The successful candidate will play a key role in supporting mission-critical applications in a fast-paced financial services environment. You will collaborate with internal and external stakeholders, troubleshoot issues, and ensure the smooth operation of payment-related systems.

Provide Level 2/3 Support: Handle support requests and incidents related to payment processing applications, ensuring timely resolution of issues.

Payments Expertise: Work extensively with payment systems and messaging formats, including SWIFT (MT, MX), SEPA, CHAPS, and ISO 20022 standards.

System Monitoring & Troubleshooting: Proactively monitor the payment applications, identify performance bottlenecks, and troubleshoot system failures.

Incident & Problem Management: Ensure incident logs are maintained and followed through until resolution; engage in root cause analysis for recurrent issues and implement permanent fixes.

Collaboration with Development and Infrastructure Teams: Liaise with cross-functional teams to escalate and resolve issues as needed. Coordinate with the development team on bug fixes, patches, and enhancements.

Change & Release Management: Participate in the deployment of updates, patches, and configuration changes to payment applications. Ensure proper testing and minimal disruption during rollouts.

Compliance & Documentation: Ensure compliance with internal and external policies regarding security, risk management, and regulatory standards. Maintain detailed documentation on processes, workflows, and resolutions.

Stakeholder Communication: Provide regular updates and reports to business stakeholders on the status of incidents, maintenance activities, and application health.

Knowledge Transfer & Training: Share expertise and knowledge with other team members to build technical skills and increase understanding of payment systems across the support team

4+ years of experience in Application Support roles, specifically within the financial services/payments domain.

Proven experience with handling incidents and problem management in a payments environment.

Hands-on experience with SWIFT payment systems, including MT/MX messaging formats.

Strong understanding of ISO 20022 standards and their implementation in payment systems.

Experience with other payment processing systems (ACH, RTGS, etc.) is highly desirable.

Good Knowledge of SQL, Unix/Linux commands, and scripting for troubleshooting.

Get to Know the Team:

You will be part of a collaborative team dedicated to engineering excellence. We prioritise quality in our development processes, and we improve our product through creative ideas and teamwork.

Get to Know the Role:

As a Senior Backend Developer, you will develop scalable software applications using GoLang. You will be at the forefront of our development efforts, leading architectural plans and coaching junior engineers. You will report to the Engineering Manager, Backend with hybrid work arrangements.

The Critical Tasks You will Perform:

• You will design and construct software applications using GoLang.
• You will Identify key tasks, prioritise them, and deliver them throughout the software development life cycle.
• You will automate tasks using appropriate tools and scripting.
• You will collaborate with multiple teams to define needs, design new features and deliver them.
• You will lead the architecture and coding standards efforts, ensuring clean and efficient code.
• You will conduct code reviews to ensure adherence to coding standards, best practices, and security guidelines.
• You will troubleshoot, debug, and upgrade existing software.
• You will stay up-to-date with latest trends and technologies to improve our products and processes.
• You will mentor junior software engineers, and guide their development.

Job Description:

• Update and control of Mechanical Engineering specification,procedure and drawings in CMMS (Computerized maintenance management system).
• Register, control and maintenance of assets management in CMMS.
• Material Management including consumables,parts and spare units in CMMS.
• Respond to breakdowns, diagnosing faults, record and report in CMMS.
• Review and approve of service, repair and overhaul equipment, record and report.
• Manage staff “shift or on-call' work as necessary.
• Plan and supervise scheduled maintenance, improvement and investment works.
• Contract and evaluation of cost including technical proposal on improvement and investment works.
• Manage vendors, suppliers and contractors including performance appraisal.
• Manage staff KPI (Key Performance Indicator), appraisal and training plan.
• Ensuring compliance with machinery and equipment statutory requirements.
• Ensure compliance with QEHS (Quality, Environment, Health and Safety) legislation.
• Manage routine 5S at the maintenance workshop, store and work area at site.
• Provide training to Supervisors and Technicians if needed.
• Responsible for maintaining and improving availability of rotating equipment across the Plant.
• Develop and ensure data quality for documents uploaded in the CMMS.
• Develop Mean Time Between Failure, Mean Time to Repair, Failure Mode Effect Analysis template for rotating equipment and implement it.
• Develop and monitor the performance of the rotating equipment.
• Deliver quick and effective technical solutions and proactively interface with other discipline leads for resolving issues.
• Identify bad actors in the plant and reliability improvement.
• Initiate the engineering management of change and execute the changes for plant improvement and modification work.
• Develop and maintain Standard Operating Procedures and Risk Assessments for the maintenance of rotating equipment.
• Plan and execute all rotating equipment preventive and corrective maintenance.
• Condition monitoring of rotating equipment through online and offline vibration analysis, oil analysis and other techniques.
• Develop training plans for Operations & Maintenance Teams.
• Prepare estimates and budgets for rotating equipment.
• Ability to work weekends, holidays and respond to callouts on a non-routine basis.
• Other duties as assigned.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group

Location: Singapore

Office Work Setup: Hybrid
Availability to Join: ASAP

Job Overview:
We are seeking a highly skilled and dedicated Senior Service Engineer specializing in Data Center Automation (DCA) to join our team in Singapore. As part of a dynamic environment, you will play a crucial role in providing technical leadership and coordination for service activities related to medium engineering complexity. You will ensure that engineering and service disciplines within the AMC sites are efficiently executed, aligning with contract specifications, quality standards, and safety requirements.

This role is ideal for someone with deep knowledge in the data center domain, particularly in handling 800XA control system, and who thrives under pressure, providing 24x7 support with a commitment to solving problems and maintaining customer satisfaction.

Key Responsibilities:

1. 24x7 Service Delivery:

• Provide technical support and troubleshooting for the data center customer installed base in Singapore.
• Ensure timely service delivery with a 2-hour SLA, resolving issues both remotely and on-site.

• Collaborate with project teams during installation, commissioning, and site activities, providing hands-on support to address engineering errors and commissioning challenges.

• Serve as the technical Service lead, offering guidance across engineering disciplines included in AMC projects.
• Foster knowledge transfer from Project Engineering teams and share best practices across different projects and disciplines.
• Develop and implement standard processes and tools.

• Maintain and manage relationships with key customers, identifying new sales opportunities and ensuring customer needs are met.
• Provide specialist support and advisory services for the Sales team.

• Prepare all necessary documents and reports for customer approval.
• Ensure timely reporting of work done and follow-up on outstanding issues.

Challenges:

• Provide 24x7 availability to meet tight schedules and budgets.
• Deliver exceptional service support to customer sites on a rotational basis.
• Navigate the complexities of data center engineering, a rapidly evolving field.

• Experience:
• 4-6 years of experience in data center operations or similar domains.
• Strong background in DCS project engineering or service, particularly with 800XA system.
• Experience with Data Center Automation projects, specifically BMS/EPMS/CMS, is an added advantage.
• Technical Skills:
• Familiarity with data center terms, terminologies, and control systems.
• Competency in Microsoft Office tools and basic computer literacy.
• Personal Attributes:
• Strong interpersonal, organizational, and communication skills.
• Customer service-oriented mindset.
• Ability to work under pressure, managing tight schedules and on-call duties.

Activate Interactive Pte Ltd (“Activate”) is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

DevOps Operation & Software Quality Assurance Department is looking for QA Engineer

Internal Code: A24100

This is a one year contract role.

What will you do?

• Implement and maintain the testing environment, testing framework, test plan, regression test suites and test cases in accordance with changing requirements
• Conduct various tests such as Manual/Automated/Functional/Exploratory testing/Cross-Platform Testing for the various platforms (iOS, Android, Web)
• Conduct system integration tests with external systems and generate test reports
• Develop and Conduct Performance Test
• Design and implement Test Case
• Assist to maintain test environments
• Carry out test activities according to Test Plan
• Conduct Test Execution and prepare Test Reports
• Maintain requirement traceability matrix
• Develop automation test scripts in Python language
• Support the integration of test script with the Continuous Integration and Continuous Delivery (CICD) pipeline
• Assist to drive product quality and Quality Assurance practices.

What are we looking for?

• Minimum 4 years experience in conventional test
• Minimum 2-3 years experience in automation testing scripting for web-portals and mobile applications
• Experience working in Agile Scrum projects
• Experience in developing automation testing scripts i.e. mobile (Appium) and web (Selenium)
• Experience in Behaviour-Driven Development (BDD) Test
• Knowledge of Robot Framework (using Python language) will be advantageous
• Knowledge of Secure Hybrid Integration Pipeline (HATS) and Hive Agile Testing Solutions (SHIP) will be advantageous
• Knowledge in software version control systems, code review workflows and CICD will be advantageous
• Certifications such as Certified Software Testing Professional, Certified Software Quality Analyst and/or CREST certification will be advantageous.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Quality Engineer

Internal Code: A24096

Why join us?

• Opportunity to drive impactful change and shape the quality standards of government IT projects.
• Collaborate with multiple internal and external stakeholders, influencing the delivery of robust and user-centric solutions.
• Be part of a dynamic team that values continuous learning, innovation, and professional development.

What will you do?

• Are you passionate about ensuring the quality and reliability in government IT projects?
• We are seeking a dedicated professional to champion quality assurance and testing practices across government agencies, driving impactful change and ensuring the delivery of robust, user-centric solutions.
• You will be part of the Quality Assurance and Testing team to support the work of our colleagues at the various agencies through establishing QA and Testing processes, best practices, implement tools and test automation.
• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor Government IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within government IT teams.
• Work with selected projects at government agencies, championing product quality and software testing practices in agile/waterfall project delivery.

If you are ready to make a meaningful impact and drive the culture of quality and excellence in government IT projects, we invite you to join our team and be part of a transformative journey towards delivering reliable and user-centric solutions for the community.

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Minimum 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.
• A team player who is self-motivated, proactive, and customer-oriented, with excellent communication and presentation skills.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Quality Engineer

Internal Code: A24095

What will you do?

• We aim to drive the adoption of modern software delivery at government agencies in order to better serve the needs and expectations of Singaporeans.
• As part of this endeavor, we are inviting interested applicants who are passionate about change and transformation to join us as Quality Engineer and to take on the exciting and challenging roles of accelerating software delivery while not compromising on quality.
• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors, government agencies, and the teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

What are we looking for?

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.  

The Lead Network Cloud Engineer will be responsible for designing and implementing deployments that span Visa’s private data center and public cloud environments with an emphasis on infrastructure as code network connectivity enablement for Visa’s Amazon Web Services, Google Cloud and Microsoft Azure public cloud presence.

We are looking for a hands-on individual with extensive knowledge in networking, automation, and infrastructure as code technology including knowledge of applicable public cloud processes, methodologies, standards, products, and frameworks. The ideal candidate would assist in the definition of the architecture, capturing functional requirements, preparing estimates, and developing technical solutions for Visa’s foundational cloud services.

This role offers the opportunity to combine architecture definition with hands-on development work as part of providing guidance to project teams on design and deployment related activities.

The successful candidate will work with Operations and Infrastructure, Cybersecurity and Product Development teams to define network solutions for hybrid cloud deployment solutions that will enable the use of Hybrid cloud infrastructure to meet the challenges of technology, regulatory, security, and competitive conditions.  The Cloud Network Engineer is a technologist with demonstrated experience and interest in networking, public cloud, workload migration from private to public cloud, cloud native design and application transformation/modernization.  The candidate should have a positive attitude and excellent communication skills to effectively share your knowledge. 

This position reports to the Senior Director, Network Engineering and is a key role within Visa’s O&I Network Engineering organization.

Key Responsibilities

The Lead Network Cloud Engineer provides senior technical leadership in several network engineering areas of expertise and is responsible for developing and executing new initiatives to drive growth, reduce cost, increase reliability and increase global synergy for Visa’s networks. (S)/He will collaborate with other functional and technology leaders to define and execute business priorities.

Key responsibilities for the role include senior technology leadership in network engineering, network automation and public cloud environments.

• Contribute to the network architecture strategy for Visa’s Private/Hybrid/Public Cloud adoption including long-term network architecture scenarios in collaboration with stakeholders, partners, and customers.
• Collaborate with Cloud, Systems, and Cyber Security Architects to assist in driving our public cloud strategy and standards. 
• Architect, design, and deliver innovative solutions to enable public cloud connectivity with Private DCs. 
• Develop standard automation templates for deployment of public cloud infrastructure and platform components. 
• Use cloud-native approaches for solutions based on business goals, objectives, and requirements, while understanding integration with legacy solutions. 
• Design security into all projects and processes for design, implementation, and operational stages. 
• Design solutions that are secure, scalable, repeatable, and highly available while efficient. 
• Provide knowledge transfer to engineering and operations teams on architecture, design, and delivery of public cloud solutions. 
• Actively participate in communities/forums/guilds on Cloud computing. 
• Drive software development for Visa’s Infrastructure as Code (IAC) efforts across Private/Hybrid/Multi Cloud environments.
• Influence enterprise technology selection and define High Level Design documentation for key technology initiatives.
• Collaborate with network architecture, cyber security, and operations teams. Making recommendations on next-generation capabilities to support new business opportunities.
• Drive coordination, consensus, and execution to mitigate cyber risk issues and emerging threats in such a dynamic environment.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assist the Chief Engineer/ Assistant Chief Engineer in the daily operation of the department
• Ensures the standard maintenance for the hotel’s different equipment is attended to like plumbing, electrical appliances, locks, heating, air conditioning, bathroom fixtures, and all other related equipment is in good working condition
• Ensures the preventive/ corrective maintenance for all the hotel’s facilities is done promptly (ACMV especially)
• Routine check and log data of all facilities and follow up on faults and repair works if required.
• Source for a quotation for spare parts and repair work
• To maintain the tidiness of the store, workshop, and Engineering office and check on the tools’ inventory.
• Maintain fire fighting facilities and equipment in compliance with the Fire Safety regulation
• Schedule preventive and corrective maintenance. To keep a record for proper control for efficiency.
• Take on small renovation jobs such as painting, carpeting, furnishings, etc.
• Follow up on preventive and corrective maintenance. To keep a record for proper control for efficiency
• Keep a daily log that inventories the work done in the hotels
• Keep up to date on safety-related administrative documents
• Ensures life and property safety
• Ensure his/her safety and the safety of others during your interventions and those of the external service providers
• Gives colleagues any help they require in terms of hotel maintenance
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

Infrastructure Engineer – DevOps & Automation Engineer

We’re searching for a Software Engineer (DevOps & Automation)) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

*Due to Critical nature of the Project, Only Singaporeans are preferred*

What we seek to accomplish together:

• Responsible for developing automation playbook/runbook/cookbook to automate tasks relating to service delivery and operation
• Responsible for implementing automation use cases in production and support to modification, and troubleshoot further
• Responsible for managing the automation platform in operations and making sure that the platform is available all the time
• Responsible to run and manage automation playbook in day-to-day operations
• Responsible to manage operational activities in relating to automation and automation platform

Responsibilities:

• Understand the automation specifics and concepts in day-to-day service delivery and operations in IT Managed Services
• Build and maintain automation runbook or playbook or cookbook using some of these automation technologies such as ansible, python, PowerShell, Chef (ruby) Terraform (HCL), groovy, JavaScript, and other scripting languages
• Operationalize and manage automation development to improve productivity
• Knowledge in developing automated scripts to test automation playbooks before operationalization
• Good understanding of code control and versioning of Infra-as-code (IaC)
• Good to know integration with tools such as ITSM and etc

As Location Support Specialist, you will handle a wide range of tasks involving hands-on support for end users. The role can be seen as Support Services’ pro-longed arm on site to provide technical assistance and support in troubleshooting.  

Key responsibilities

• Act as Support Services’ extended arm on site for technical assistance and troubleshooting. Provide hands-on support for end users for incidents that cannot be solved remotely.
• Responsible for on-site configurations, installations and inspections of products and services (e.g. hardware for new employees).
• Provide technical assistance such as troubleshooting of malfunctioning software and hardware, as well as perform local installations for offices and warehouses only.
• Responsible for documentation and communication of ongoing assignments, progress, and potential areas of improvement.
• Provide hands and feet for infrastructure specific needs including physical checks/ work and maintenance (infrastructure vendor management e.g., ISP, telephone etc.) *

• Assist in daily close supervision and coordination duties of structural works
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Technical Team

The technical team is an independent team of experts within IQ-EQ providing technical and industry reporting standards advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas –

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

Job Summary

• Resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner
• Provide technical support to sales and implementation team for prospective and/or new clients
• Perform/oversee the reviews on the working papers, financial statements and other complex client deliverables (including quality reviews). To help shape and ensure product quality control of the CS output
• Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP
• Assist CS and/or implementation team with reviews of operational aspects of constitutive fund documents (training will be provided)
• Perform reviews of carried interest/waterfall models for fund clients
• Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well occasional updates to clients.
• Develop and deliver (semi-annually) Technical presentations to update CS teams on accounting and PE industry developments
• Maintain/oversee in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access
• Identify control weaknesses from reviews, discussions with internal senior CS stakeholders, and recommend control procedures to reduce risk
• Identify ways to improve efficiency and effectiveness in the group’s system and processes
• Support development of new services and new business proposals through expert knowledge of internal procedures and industry practice
• Opportunities to work with senior management on operational and strategic projects
• Work closely with Technical Team members in other locations and provide guidance / escalation support to junior team members
• Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability

Person Specification

• Strong attention to detail
• Excellent written and verbal communication skills
• Technical research skills / mind-set
• Excellent organisational, prioritisation and interpersonal skills
• A strong ‘Can Do’ attitude and ability to lead by example
• The ability to cope with multiple tasks and quality work under tight deadlines
• Strong ownership of tasks and sense of teamwork

As a Linux Engineer, your mail purpose is to provide Maintenance and Operation Support for Data Center Common Infra Structure.

RESPONSIBILITIES:

• Assess & implement SR/CR within the stipulated SLA
• Provide supporting documentation, reports, and other information to management
• Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
• Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
• Assist in problem/incident resolution and determination
• Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state
• Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
• Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer
• 24x7 Standby Support required
• Expected to work during off-peak hours on scheduled system activities

REQUIREMENTS:

• Diploma / Degree in Information Technology, Computer Science or equivalent.
• 3 to 5 years of experience in Red Hat Linux, System Centre Configuration Management (SCCM), Microsoft SCOM, Nutanix
• 3 to 5 years of experience in Ansible

As a System Engineer, your mail purpose is to provide Maintenance and Operation Support for Data Center Common Infra Structure.

RESPONSIBILITIES:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

REQUIREMENTS:

• Bachelor's degree in a relevant field.
• 3 to 5 years of experience in administering Windows-based systems and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills
• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment

An exciting opportunity has become available at one of the fastest growing IT companies in Singapore. We are expanding and actively looking for a highly motivated individual for the Desktop Engineer role.

Responsibilities

• Ensure desktop environment standard apps are patched regularly
• Managing Active Directory / Microsoft Entra ID
• Perform root cause analysis, network problems, troubleshooting performance issues and hardware failures
• Prepare, install and configure technologies and applications to ensure support on operating system and platforms of company assets
• Prepare IT status reports
• Follow, implement, and maintaining the security of systems and data
• Managing network environment (Firewall, Router, Access Point)

• Minimum Diploma in IT preferred, Bachelor will be a plus point
• At least 1-2 years of relevant working experiences
• Strong verbal communication skills, analytical skills, problem solving skills
• Understanding of IT, and Cloud Computing
• Proficiency with Windows, macOS, and sometimes Linux.
• Proficiency in Microsoft support tools, such as AD, M365, Entra ID, storage and networking
• Proficiency with hardware and software installation
• Good knowledge of computer components, peripherals, electrical, and troubleshooting hardware issues.
• Ability to diagnose and resolve software issues across various applications.
• Good knowledge of networking fundamentals
• Understanding of best practices for maintaining the security of systems and data.
• Basic knowledge of network troubleshooting Ethernet and IP configuration
• Ability to clearly explain technical issues and solutions to non-technical users

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project