• Assist the Chief Engineer in the daily operation, facilitate effective repair and maintenance of the Hotel Asset
• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees
• Support Guest experience through programmed maintenance of the Hotel in all areas from Public Areas to Guest rooms
• Drive the Engineering team to be efficient and effective when it comes to maintaining the Hotel Asset
• Be a key leader of the Hotel’s Fire & Safety culture, conducting training and ensuring the equipment is in top working condition following all local government regulations
• Department Training Champion, ensuring effective, regular training is conducted to Support the HOD's responsibility in this area
• Ensure safe work practices are followed at all times by the Hotel team & contractors. BizSAFE 3
• Always look for energy, water, and other efficiencies that the Hotel can apply to reduce our impact on the environment and operating costs
• Led a team of engineering and Maintenance Specialists responsible for all engineering operations such as troubleshooting operations, repairs, maintenance of mechanical, and electrical service, and general building
• To ensure the compliance of all local Fire & Safety, building control & environmental codes and regulations
• Coordinate and link with various service companies, contractors, consultants, architects, government, etc.

• Assist the Maintenance Officer/Senior Duty Engineer in the daily operation within the department
• Ensures the standard maintenance for the hotel’s different equipment is attended to like plumbing, electrical appliances, locks, heating, air conditioning, bathroom fixtures, and all other related equipment is in good working condition
• Take on small renovation jobs such as painting, carpeting, furnishings, etc.
• Be familiar with the operational duties and the services
• Check system or equipment for faults and follow up on the repair works if required
• Ensure that all firefighting facilities and equipment are ready to use at all times
• Monitor the service and maintenance of all equipment and controls
• Follow up on preventive and corrective maintenance. To keep a record for proper control for efficiency
• Keep a daily log that inventories the work done in the hotels
• Keep up to date on safety-related administrative documents
• Ensures life and property safety
• Ensure his/her safety and the safety of others during your interventions and those of the external service providers
• Gives colleagues any help they require in terms of hotel maintenance
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

About the job

We are seeking an Infrastructure Engineer at Ikano Retail.  Reporting to the IT Operations Manager, in this role, you will be responsible for overseeing the configuration, administration, and Level 2 (L2) support of the company's IT infrastructure. You will play a crucial role in supporting IT infrastructure improvement and establishment projects aimed at enhancing operational efficiency.

Your assignment

• Infrastructure Administration and Support: Administer, configure, and support IT data center infrastructure, network, cloud, and EUC infrastructure, ensuring their optimal performance and availability.
• Server and Storage Management: Configure and administer Dell Servers & Storage, ensuring their smooth operation and efficient utilization within the IT environment.
• Virtualization and Cloud Administration: Manage VMWARE, VEEAM, and Azure Cloud administration, overseeing virtualized environments and cloud-based services to support business operations.
• Endpoint Management: Administer Microsoft Windows servers, Active Directory, SCCM, and Sophos AntiVirus, ensuring the security and functionality of endpoint devices.
• IT Infrastructure Tools Management: Manage IT infrastructure tools such as Manage Engine AD management, VEEAM/EMC Networker, and Microsoft Sentinel, ensuring their effective utilization in IT operations. Maintain updated security patches and network devices firmware.
• Network Infrastructure Configuration: Configure and troubleshoot Cisco core switches, wireless controllers, and Cisco ISE, ensuring the stability and security of network infrastructure.
• Firewall Policy Management: Fine-tune and configure firewall policies, implementing security measures to protect the company's network infrastructure from unauthorized access and threats.
• Vendor Coordination and Support: Coordinate support with principal IT infrastructure vendors, Inter-IKEA infra teams, and solution partners, ensuring timely resolution of IT infrastructure issues.
• Incident Resolution and User Support: Investigate, troubleshoot, and resolve IT infrastructure Level 2 support incidents, change management, and service requests, providing efficient and effective solutions to users.
• Audit and Compliance Support: Support IT infrastructure-related audit, compliance, and security reviews and assessments, ensuring adherence to regulatory standards and best practices.
• Standardization and Process Improvement: Support and coordinate with IT Infra Specialists to strengthen and standardize infrastructure architecture design, delivery, and operational processes, promoting efficiency and consistency. Maintain inventory records of IT infrastructure hardware with associated software licenses and support contracts, and support system and data backup and recovery procedures to ensure the integrity and availability of business data and IT services.

Responsibilities

• Bachelor’s degree in computer science, Information Security, or related field.
• Relevant certifications such as AWS Certified Security - Specialty or Certified Cloud Security Professional (CCSP) are a plus.
• Excellent communication skills and the ability to collaborate with diverse teams.
• Organised, independent and able to work with minimal supervision in a fast-paced working environment and adhere to organisational process and governance.
• Minimum five (5) years of relevant IT experience in deploying and managing application and services on cloud, including the design, development, implementation and/or management of the solution.
• Proven experience as a Cloud Security Engineer or similar role, with a focus on AWS cloud services
• Good knowledge in security
• Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in security concepts related to infrastructure as code (IaC) and containerisation.
• Experience with security tools and technologies, such as Security Information and Events Management, Data Loss Prevention, Database Activity Monitoring, Data Security and Protection, Privileged Access Management, File Integrity Monitoring, Web Application Firewall, Intrusion Prevent etc

Responsibilities:

• Experience managing data engineering jobs in big data environment e.g., Cloudera Data Platform
• Good understanding and completion of projects using waterfall/Agile methodology.
• Good understanding of analytics and data warehouse implementations.
• Ability to troubleshoot complex issues ranging from system resource to application stack traces.
• Strong SQL, data modelling and data analysis skills are a must.
• Hands-on experience in big data engineering jobs using Python, PySpark, Linux, and ETL tools like Informatica.
• Track record in implementing systems using Hive, Impala and Cloudera Data Platform will be preferred.
• Hands-on experience in DevOps deployment and data virtualization tools like Denodo will be preferred.
• Understanding/Hands on experience of reporting or visualization tool like SAP BO and Tableau will be beneficial but not required.
• Passion for automation, standardization, and best practices
• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders

Responsibilites

• At least 3 years of relevant experience in application production support on (Java) or (.NET) applications in both Unix and Windows operating environments;
• Experience in incident management, problem management, release management, root cause analysis and deployment;
• Understand SDLC and experience working with business users, various IT teams and vendors;
• Knowledge of web languages (e.g. HTML/CSS, JavaScript);
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

JOB PURPOSE:

The Design Engineer will be responsible for designing solutions encompassing both hardware and firmware for target applications identified by the Design Center.

PRINCIPAL ACCOUNTABILITIES:

The main design direction of the Design team is focused on machine learning and communications, with the goal of creating reference designs that allow Futures’ customers to implement their own systems at a second level.

By specializing in these areas, the Design Engineers can leverage their design experience and training to provide valuable support and add value to the customer's design process.

While the Design Engineers will not directly interface with all of Future's customers, the Technical Sales Manager (TSM) will take the lead in engaging with customers, while the Design Engineers will provide backend support.

JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):

It is the responsibility of the Design Engineer to carry out the following:

Primary Functions

· Design, development, testing and support of firmware/embedded software applications for microcontroller.

· Drive technology/development projects in all phrases from specification to release.

· Read or understand electronics schematic and system design.

· Work closely with cross functional teams to ensure project delivery on time.

· Define and create product software specification including software architecture, feature descriptions and applications notes of the system.

· Research technical issues and/or opportunities and provide recommendations.

· Participate in ad hoc software projects and assignments as required.

· Ability to perform schematic capture and PCB design is a plus.

Secondary Functions

· Support Center Director to generated training materials and solution specification.

CREDENTIALS:

QUALIFICATIONS

· Diploma/Degree in Computer or Electrical or Electronic Engineering or equivalent.

EXPERIENCES

· Proficient in C, C++ programming, Python, TensorFlow

· Knowledge of embedded electronics fundamentals

· Experience in real-time operating system

· Experience on developing Industrial controllers' products with machine learning is added advantages.

· Able to read schematics and utilize Oscilloscopes and other test equipment to debug Firmware issues.

· Strong analytical skills with ability to learn and apply research theories into developing algorithms to solve real world problems.

· Good leadership qualities (take initiative and have ownership)

· Able to work independently within tight schedule with positive disposition.

Competencies (Knowledge, Skills & Attitudes)

· Possesses strong Communication and Presentation Skills, including the ability to present information and ideas in a confident fashion to the customer’s engineers and technical managers.

· Displays good Commercial Awareness and Understanding of the business impact on how designs affect customers' profitability.

· Able to commit to response times and have sense of urgency.

· Proficient in allocating own resources.

· Able to select and specify devices for designs.

· Able to make decisions on how to optimize limited company resources.

• Act as a technical reference for the team regarding Game and level Design and provide technical support for fast prototyping and integration.
• Collaborate with Design and Programming teams to implement tools & features in the engine.
• Proactively identify and define technical solutions for various gameplay and systemic features.
• Understand, collect, and share best practices, pipelines, and workflows.
• Document tools and pipeline and ensure that team members have all the necessary tools and information to use them.
• Design, implement and review game content within the engine.
• Initiate and participate in knowledge sharing and problem solving with other team members within and/or across projects/disciplines.

This position is ideal for an engineer who is passionate about solving challenging business problems and building applications that provide an excellent user experience. You will be an integral part of the Payment Products Development team focusing on development of software solutions that leverage data to solve business problems. The candidate will be extensively involved in hands-on activities including proof of concepts, developing, and testing. The candidate should demonstrate adaptability and readiness to change tasks according to the team's requirements.

• Deliver high-quality products and features, taking a holistic view from the initial idea to final delivery. This involves design, development, and testing, along with accountability for release deployments and providing support after deployment

• Understand the product in its entirety and ensure timely delivery of your assigned module in an agile team setting

• Accurately scope effort, identify risks and clearly communicate trade-offs with the team members and other stakeholders

• Coordinate and participate in Continuous Integration activities, testing automation frameworks, and other related items in addition to contributing to core product code

• Effectively communicate status updates, issues, and potential risks accurately and promptly

• Perform other tasks related to data governance and system infrastructure, as and when required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Analyze the Authority’s data needs and document the requirements.

• Refine data collection/consumption by migrating data collection to more efficient channels.

• Plan, design and implement data engineering jobs and reporting solutions to meet the analytical needs.

• Develop test plan and scripts for system testing, support user acceptance testing.

• Work with the Authority’s technical teams to ensure smooth deployment and adoption of new solution.

• Ensure the smooth operations and service level of IT solutions.

• Support production issues - Track record in implementing systems with high availability, high performance, high security.

• Good understanding and completion of projects using waterfall/Agile methodology.

• Good understanding of analytics and data warehouse implementations.

• Ability to troubleshoot complex issues ranging from system resource to application stack traces.

• Strong SQL, data modelling and data analysis skills are a must.

• Hands-on experience in big data engineering jobs using Python, PySpark, Linux, and ETL tools like Informatica.

• Track record in implementing systems using Hive, Impala and Cloudera Data Platform will be preferred.

• Hands-on experience in DevOps deployment and data virtualization tools like Denodo will be preferred.

• Understanding/ Hands on experience of reporting or visualization tool like SAP BO and Tableau will be beneficial but not required.

• Passion for automation, standardization, and best practices

• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.

Team Summary

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Client Care Support representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support representative is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders,provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary:

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa:

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the job
We are looking for a proactive enthusiast who drives our data infrastructure and shares our overall vision of “creating a better everyday life for the many people”. As a Data Engineer, you take on regional responsibilities, striving to deliver high quality data products focusing on the following key responsibilities.
 

Your assignment

• Building and maintaining required infrastructure for optimal extraction, transformation, loading and serving of data from various data sources.
• Monitor production pipelines to ensure data availability and data accuracy targets are met.
• Collaborate with the Data Infrastructure Manager to ensure our data architecture/infrastructure is scalable, fits the needs of our users, while improving load time and cost efficiency on a regular basis.
• Work with stakeholders including data/analytics, design/development, product and executive teams and support and assist them with their data infrastructure needs and data related technical issues.
• Document our data infrastructure, orchestration principles, coding standards and CICD pipeline(s).
• Support CICD pipeline(s), as well as data solution code repository and code migration processes.
• Collaborate and coordinate within our data and digital teams, business stakeholders, partners, and external vendors developing excellent data solutions and building long-term beneficial relationships.
• Be a part of a dynamic data team. Together we are putting data into co-workers’ hands and establish a data informed decision mindset.

Your Career

The Engineering TAC (ETAC) team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may work with cutting-edge new hardware and software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging customer issue, replicate a complex issue in our lab, evaluate customer network design, or help improve features for supportability and usability that shape the future of our products. Our roles are very hands-on and have a high impact on the company. 

We are a relatively small global team consisting of top performers with a support or engineering background. You’ll enjoy networking and collaborating with key contacts outside your own area of expertise such as Product Management, QA, Engineering, Sales, and more, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly not just participate in but lead technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. You are a good candidate if you are the type of person who asks “why” as opposed to just accepting an answer. 

Your Impact

• Enable TAC support teams by providing deeper technical expertise and guidance for NetSec platforms (NGFW, Cloud NGFW, SASE) - This includes not only structured training throughout the year but also includes ad hoc sessions and Q&A in-person and remotely
• Work directly with Engineering on cutting-edge new product development - With your combined technical expertise in our state-of-the-art cybersecurity platform, and knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary responsibilities is to define supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
• Develop and deliver expert level training materials for TAC support and Engineering teams - Training is a key component of the day-to-day success of support - An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general - You will share those details with TAC via advanced technical documentation and training sessions
• Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability
• Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs
• Own critical and executive level issues for LAN/WAN and NGFWs - You will work primarily with Customer Support and Engineering with the focus on assisting them with identifying and resolving customer issues - This usually means working with the TAC case owner and development engineering on a replication or verification and communicating updates
• Lead in Identifying problems and taking actions to fix them across support and product life cycles - Sometimes there are opportunities to catch a problem before it is escalated or becomes widespread - ETAC is positioned to identify or help in these unplanned projects that result in a better customer experience, and is also empowered to help implement enhancements and automations that save time and provide better security and usability
• Help drive and enable ML/AI related projects

Your Career

As a Cloud Escalation Engineer - Prisma Access, your role is pivotal in ensuring the smooth operation and improvement of Palo Alto Networks SASE products, particularly Prisma Access.

Your Impact  

Here's a breakdown of what your role entails and the qualifications required:

• Escalation Management - Assume a leadership role in resolving high-priority escalations, and be the interface between Development Operations and support teams to orchestrate swift and effective resolutions
• Tool Development - Develop tools tailored specifically for the Technical Assistance Center (TAC), aimed at enhancing visibility, automating troubleshooting workflows, and alleviating the operational burden on our esteemed Engineering/DevOps cohorts
• Post-mortem Analysis - Harness the power of data-driven insights as you meticulously dissect and analyze the resolution of escalated issues, leveraging these findings to drive iterative improvements in product robustness and support workflow efficiency
• Proactive Monitoring - Anticipate and preempt potential issues through the implementation of predictive monitoring frameworks, enabling proactive interventions to mitigate risks, bolster uptime, and ensure an unparalleled level of service reliability for our valued customers
• TAC Enablement - Deliver structured training sessions to empower our TAC teams with advanced troubleshooting techniques, deep insights into product intricacies, and proficient utilization of tools, thereby enhancing their ability to swiftly and adeptly address customer inquiries and challenges

Job Responsibilities :

• Sourcing of material or components
• Preparation of material data sheet for submission
• New product development, finding the source and request quotation; prepare the costing sheet.
• Create BOM for in house products.
• Convert, Modify & Create drawings for in house products, exp : PDF, 2D & 3D
• Involve engineering evaluation and study for related products.
• Leading engineering changes and the product continuous improvement for in house products.
• Prepare, review & create DFM for in house products.
• Arrange, plan, prepare coordinate Sample build activities for in house products.
• Prepare, schedule, coordinate and monitor the assigned engineering projects.
• To work with factory to perform qualitative and quantitative analyses according to customer requirements.
• Coordinate, arrange and inspect for all required sample submission.
• Review, distribute, coordinate & control project related documents, exp: Drawing, DFM & Work instruction etc.
• Document all necessary data, acceptance and implementation procedures.
• Ensures proper records and documented for all activities required for the project.
• Control & monitor any product ECN, running change & improvement implementation.
• Oversees any trials and/or validations that pertain to the specific project.
• Provides technical support in solving product quality problems.
• Provide ongoing reports to department manager regarding project progress and project status.
• Coordinate with all internal department for all project requirements before start of production.
• Ensure product quality & capacity achieve according to requirements & plan.
• Other ad-hoc duties assigned by superior; management.

Job Requirements:

• Minimum qualification - mechanical related diploma graduated
• Minimum 1-year experience in project engineering management.
• Mechanical product or Molding related process experience is an added advantage
• Taking initiative and/or leadership on projects and good project management skills.

Reporting to Sustaining Manager/Director of Engineering, successful applicant will provide electrical/hardware engineering services to the global business, covering a range of power supply failure analysis and product evaluation for mass produced power supplies. The incumbent will serve as the technical advisor to build up the Asia Engineering team's competences.

• Act as a subject matter expert or working towards becoming a subject matter expert (SME) for SMPS power supplies across the Asia business.
• Engage and support strategic collaboration with R&D, Manufacturing and Quality teams. Aligns with global objectives
• Challenge where appropriate and develop best engineering practice procedures and models to improve the process
• Troubleshoot SMPS power supplies to identify root cause, and provide feedback to Quality, Manufacturing & Design teams with recommendations to drive the improvement or design changes
• Provide test plan for impact study to mitigate risk due to design changes,
• Take technical responsibility and identify technical risks within projects and drive the solution.
• Ensure all customer returns are analyzed, perform tests and experiments as needed to support or confirm customer issues
• Write & distribute failure analysis reports to internal and external customers
• Advise sales/customer on delivery schedules of customers’ issues
• Develop and supervise junior engineers and technicians

The Senior Associate - Supply Chain supports sales team in the daily operations of logistics function specifically in the area of PO acceptance and on time sales recognition. This will includes supporting on inventory management activities.

Job Responsibilities

• Liaise with 3PL on all logistic arrangement/ issue for incoming and outgoing shipments to ensure on time delivery. Issue sales orders and billings for Singapore consignment businesses
• Perform monthly stock balance reconciliation for consignment stock to Singapore distributor/ Ecommerce enabler. To monitor, coordinate and perform inventory-related transactions in ERP system.
• Process and follow up customer PO in APAC regions, including billing invoice, credit note and verify customer PO pricing, and highlight any discrepancy to sales. Follow up with finance of payment completion. 
• Maintain shipping records, including providing tracking or shipping history information to customer on request.
• Ensure all shipping documentation and authorities approvals are in order prior the shipment of products.
• Generate reports for internal management team and external customers, ie: inventory reports, accurate weekly sales reports, etc.
• Any other duties assigned by Management from time to time

Requirements

• This is a 2 years contract position.
• Diploma or Degree in Supply Chain/Business/Logistics/Operations Management
• Experience in supply chain, inventory planning, distribution & operation management 
• Understand and familiar with export documentation and letter of credit payment
• Proficient in Microsoft Office applications (Words, Excel, Pivot table and Power Point). 
• Have knowledge of ERP system
• Good analytical and problem solving skills
• Good team player

As a Gas Chromatography lab application engineer, you would be responsible for designing, developing, and optimizing gas chromatography systems. Your work would involve ensuring the proper functioning of gas chromatography instruments, troubleshooting issues, and providing technical support.

Responsibilities:

• To provide active support to gas chromatography tuning, preparation of GC operation data and report.
• Gas chromatography tuning involves columns installation, operation data collection, and handling of gas and liquid cylinders.
• Ability to troubleshoot gas chromatography issues.
• Support the manager to ensure the quality of the GC produced and to ensure the cleanliness and safety of the lab.
• Support the department on the daily operation activities.

Requirements:

• Minimum Diploma and above in Chemical engineering/Chemistry/ Chemical Process, or any related module is preferred.
• Minimum 2 years of working experience as a Gas Chromatography Lab Application Engineer, who is familiar with gas chromatography principles, operation, calibration, and data analysis is essential
• Proficiency in Microsoft excel and word.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

About Us

Rolo Robotics is a robotics and automation company based in Singapore, reimagining the future of kitchens. Our mission is to tackle the industry's unique challenges by merging cutting-edge technology with culinary innovation.

Our brilliant team consists of experts in robotics, engineering, software development, and culinary arts, all working collaboratively to create innovative solutions. Guided by a board of advisors who are leaders in technology, manufacturing and the food industry, we strive to push the boundaries of what is possible.

At Rolo Robotics, we believe in deploying our solutions at scale, making a significant impact on the way food is prepared and served.

Role

As a Senior Mechatronics Engineer - Control Systems, you will be responsible for developing and implementing control systems for our robotic solutions. You will work on the integration of mechanical, electrical, and software components to ensure optimal performance.

Job Description

• Design and implement control systems for robotic applications.
• Design hybrid architectures with PLC control, Embedded Systems and IPCs.
• Collaborate with mechanical and software engineers to ensure seamless integration.
• Conduct testing and validation of control systems and related sub components.
• Optimise control algorithms for performance and reliability of robotic systems
• Lead and mentor junior engineers in control systems design.
• Liaise with Electrical Team to design optimal wire harness and safety architecture
• Liaise with System Integrators to execute certain sub systems under tight timelines.
• Participate in design reviews and provide feedback to peer engineers
• Provide training to the Deployment team on troubleshooting and servicing related workflows.

Requirements

• Bachelor's or Master's degree in Mechatronics, Electrical Engineering, or related field.
• 2+ years of experience in control systems design, preferably in robotics.
• 2+ years of experience in design and development of mechanical systems that are dependent on actuators and sensors.
• Prior experience in vendor management and component selection.
• Proficiency in control system design tools (e.g., MATLAB, Simulink).
• Strong understanding of sensors, actuators, and mechatronic systems.
• Experience with embedded systems and real-time control.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities

About Us

Rolo Robotics is a robotics and automation company based in Singapore, reimagining the future of kitchens. Our mission is to tackle the industry's unique challenges by merging cutting-edge technology with culinary innovation.

Our brilliant team consists of experts in robotics, engineering, software development, and culinary arts, all working collaboratively to create innovative solutions. Guided by a board of advisors who are leaders in technology, manufacturing and the food industry, we strive to push the boundaries of what is possible.

At Rolo Robotics, we believe in deploying our solutions at scale, making a significant impact on the way food is prepared and served.

Role

As a Senior Embedded Systems Engineer, you will design, develop, and optimise embedded systems for our robotic solutions. You will work closely with cross-functional teams to ensure the reliability and performance of our embedded systems.

Job Description

• Design and develop embedded systems (hardware and firmware) for robotic applications.
• Write and optimise firmware for microcontrollers and embedded processors.
• Collaborate with hardware and software teams to integrate embedded systems.
• Create automated testing systems for validating and debugging PCBs.
• Optimise the hardware for performance, power consumption, and ruggedness.
• Participate in product compliance exercises with external certification agencies.
• Lead and mentor junior engineers in embedded systems design.
• Participate in design reviews and provide technical guidance to fellow engineers.
• Participate in design reviews and provide feedback to peer engineers
• Provide training to the Deployment team on troubleshooting and servicing related workflows.

Requirements

• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or related field.
• 5+ years of experience in embedded systems design, preferably in robotics.
• Proficiency in programming languages (e.g., C, C++) and development tools.
• Proficiency in PCB Design, Development and Fabrication (Autodesk, Altium etc.)
• Strong prototyping skills in PCB design and inhouse fabrication
• Minimum 3 years experience in managing PCB manufacturing with external vendors
• Proficiency in managing PCB BOM and component selection based on life cycle requirements.
• Experience in conducting PCB tests for EMC compliance (under CE, UL, PSB etc.)
• Strong understanding of microcontrollers, sensors, and communication protocols.
• Experience with real-time operating systems (RTOS) and embedded Linux.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Job Description :

• Coordinate all related construction matters with the Subcontractor/ Consultant/ Client.
• Resolve technical problems at site by developing solutions to problems with the application of engineering concepts, practices, and techniques.
• Plan and schedule work progress for construction operations & develop micro schedule.
• Coordinate with consultants on the day-to-day inspection on-site and resolve discrepancies and other detailing problems in the construction works with the consultants and superiors.
• Assist project manager to prepare daily/weekly and monthly site reports and submit to the planning department.
• Prepare all method statements, drawings, and risk assessments for the client to review.
• Review and verify all Civil and Structural related engineering works are complying with the requirement.

Job Requirements:

• Degree in Civil/ Structural Engineering.
• At least 2 years working experience in civil engineering/infrastructure projects.
• Working location at Jurong East
• 5.5 days work week

About Us

Rolo Robotics is a robotics and automation company based in Singapore, reimagining the future of kitchens. Our mission is to tackle the industry's unique challenges by merging cutting-edge technology with culinary innovation.

Our brilliant team consists of experts in robotics, engineering, software development, and culinary arts, all working collaboratively to create innovative solutions. Guided by a board of advisors who are leaders in technology, manufacturing and the food industry, we strive to push the boundaries of what is possible.

At Rolo Robotics, we believe in deploying our solutions at scale, making a significant impact on the way food is prepared and served.

Role

As a Senior Mechanical Engineer at Rolo Robotics, you will play a crucial role in designing and developing mechanical components and systems for our robotic solutions. You will work closely with cross-functional teams to ensure our products meet the highest standards of performance and reliability.

Job Description

• Design and develop mechanical components and sub-systems for robotic food preparation applications.
• Conduct simulations and analyses to validate designs.
• Collaborate with electrical and software engineers for system integration
• Lead and mentor junior engineers in mechanical design and development.
• Liaise with external vendors and suppliers to adopt state of the art technologies
• Attend training and workshops to stay updated of the latest automation systems.
• Oversee the fabrication and testing of prototypes.
• Optimise designs for manufacturability and cost-effectiveness.
• Participate in design reviews and provide feedback to peer engineers
• Provide training to Deployment team and facilitate feedback sessions

Requirements

• Bachelor's or Master's degree in Mechanical Engineering or related field.
• 3-5 years of experience in mechanical design, preferably in robotics or automation.
• Prior experience in one fully product life cycle (ideation, development, manufacturing and deployment) is desirable.
• Proficient with rapid prototyping using 3D printers, Laser cutters, CNC machines etc.
• Proficiency in CAD software (e.g., SolidWorks, AutoCAD, Onshape).
• Strong understanding of materials, manufacturing processes, and mechanical systems.
• Experience with FEA and other simulation tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Responsibilities

• Develop the next generation FPGA & SOC based artificial intelligent software Platform.
• Work closely with suppliers to support the FPGA/Linux software development in machine learning, computer vision, video coding and transmission and etc.
• Work together with advance solution team to deliver AI platform into different customer applications

Requirements

• Bachelor’s or Master’s Degree in Electrical Computer Engineering or Equivalent
• Minimum 3 years of hands-on experience with FPGA design, embedded Linux software development, or related
• Successful completed FPGA or embedded Linux designs from concept to production
• Familiar with common processor interfaces (PCI-Express, DDR3/4, I2C, SPI, RS232, MDIO, XAUI, MIPI, etc.)
• Experienced with Xilinx Vivado IDE including synthesis, simulation, place and route, timing closure
• Familiar with Vitis software platform is a plus
• Experienced with embedded Linux based BSP customization, software framework and application development
• Exposure to integration and debugging tools, such as oscilloscope, logic analyzers
• Able to work independently

Responsibilities

• Responsible for creating business opportunities with potential customers in ASEAN and ANZ region.
• Provides technical support to customers throughout the R&D cycle till completion.
• Drive design win and demand creation revenue for the company.

Requirements

• Degree/Diploma in Electronics or Electrical Engineering or equivalent
• Minimum 3 years of FAE working experience in a semiconductor distributor or manufacturer environment, or
• Working experience in a R&D position with strong knowledge in hardware design, analog and/or power application.
• RF & Microwave experience in Comms, Radar, Instrumentation, Defense etc. is a plus.
• Experience in PCB layout designs, schematic capture, routing rules, testing and debugging.
• Able to work independently and also contribute as a team player
• Strong communication and interpersonal skills
• Able to travel on short notice