The Role:

We are looking for an experienced QA Tester / Engineer to review software/applications and develop effective strategies and test plans.

You will be involved in conducting manual tests, troubleshooting potential issues, analysing results and data. Before deploying the software/application to live, you will need to ensure that it is suitable to be used.

Job Responsibilities:

• Review business/software requirements and provide inputs to improve quality.
• Create and design application and software testing processes, test cases & test data
• Execute manual tests, monitoring system, and software functionality
• Ensure offerings are entirely functional and provide quality assurance for software products
• Testing and problem-solving of various tasks that work towards a development process
• Advise best practices and optimizations throughout testing and bug-fixing processes
• Develop test plans and new approaches for seeking out bugs and exploits in end-user-facing applications
• Establish and implement rigorous reporting and automated monitoring systems
• Implement feedback and changes whenever possible
• Ensure the defects raised are identified, tracked and resolved in a timely manner.

Job Requirements:

• Possess at least a Bachelor’s Degree, Post Graduate Diploma, of Professional Degree in Computer Science / Information Technology, Engineering (Computer / Telecommunication) or equivalent
• Minimum 1-3 years of experience in quality engineering or relevant roles
• Strong written and verbal communication skills working with software development teams
• Analytical approach to troubleshooting
• Time management skills and organizational skills
• Experienced in Web and Mobile (Android, iOS) Application testing

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

What a Manufacturing Liaison Engineer does at HP:

• Manage line KPI of ZEN MPa (Celestica/Foxconn of Malaysia/Singapore) contracted to manufacture Nesta, Magnus and Nocturne Ink Supplies.
• Design, manage and improve MPa’s factory performance for quality, yield and throughput.
• Identify and execute DFM/VE (Design for Manufacturing & Value Engineering) projects to simplify process step, save manufacturing cost and reduce manufacturing carbon footprint.
• Work in close partnership with Product Engineering team and Quality team to review and improve product quality & reliability.
• Build up and maintain strong working relationship and engineering foundation with MPa and HPI teams.
• 20% of time face-face collaboration with Malaysia MPa is expected.

Individuals who do well in this role at HP, usually possess:

• Bachelor’s or Master’s Degree in Engineering related discipline for Specialist (minimum 3 years of relevant ISIO experience), Intermediate and Entry candidates.
• Diploma in Engineering with 3 years of relevant ISIO Engineering experience, for Entry Engineer position.
• Excellent inter-personal relationship and communication skill.
• Effective project planning, execution and problem solving capability.
• Sound knowledge in Applied Statistical methodologies & data query.
• Strong in technical leadership and capabilities coaching to HP team member and MPa.
• SMART tool development and enabling capability at MPa and HP Singapore control tower headquarter. (Additive Manufacturing, Data Visualization / Analytic, IoT and Robotics).
• Possess strong teamwork to collaborate at cross site/function/company team.
• Knowhow in simplifying complexities to drive for efficiency.
• Drive as a green and sustainability ambassador.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

Morgan McKinley is hiring for the Data Engineer role.

Job Description:

• Support planning and delivery of data warehouse and storage architecture.
• Support the planning and implementation of data design services, providing sizing and configuration assistance, and performing needs assessments.
• Develop and maintain data warehouse schematics, layouts, architectures, and relational databases for data storage and data mining
• Deliver data to end-users using ETL, SSRS, Excel, PowerPivot, and SharePoint Performance Point
• Customize data storage and extraction, data mining, database architecture, metadata, and repository creation.
• Implement effective metrics and monitoring processes.
• Participate in the design and development of business intelligence reporting tools.
• Program and maintain report forms and formats, information dashboards, data generators, canned reports, and other end-user information portals or resources.

Desirable Experience / Criteria:

• Minimum 2 years’ experience in ETL applications, familiar with Batch & online application etc
• Strong experience in PL/SQL & Traditional ETL
• Strong experience with Talend's Data Integration Studio, Data Quality, Data Catalog OR Azure Data Factory OR SSIS backed by Azure certifications
• Strong in SQL and SQL Data Warehouse

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

As a .NetCore Technical Leader, you will be the key person to re-develop our client’s existing architecture and lead a team in architecting and implementing and to build a high performing and scalable application.

Responsibility

•Responsible for the SLDCincluding design, estimation, planning, development, unit test, release and implementation support

•Responsible for the Technical Specification Documents (TSD) and Functional Specification Documents (FSD) to describe and to be validated by the stakeholders

•Manage the team deliverables in meeting the business expectations

•Engagestakeholders and conduct technical presentation meetings

•Conduct training on implemented solution to the operation and support teams

•Oversee that the solution developed is successfully handed over to the operation and support teams

•Responsible to makes sure that the team is preparing and updating the documentation/manualto guide the support and operation team on the solutions/remediations for any projected errors

Profile

•Minimum 8-10 years of overall experience in Software Development

•Minimum6 years experience with .Net Development

•Minimum 3years hands-on experience with .Net Core Development

Hands-on experience with .Net Core 5 – 7

•Good experience in Backend Development with Frontend Development knowledge

•Good hands-on experience in Azure Eco-system (certified in MS Azure is a plus)

•Experience with CI/CDprinciples

•Experience with DevOpsarchitecture

•Expertise on Microservices and API Development and Deployment

•SQL Server for Databasewith Entity Framework (EF framework)

•Experience with in-memoryfor caching, Redisis preferred

•Minimum Bachelor’s Degree or equivalent in any discipline

• Engage in an internal engineering team dedicated to achieving excellence in the design, development, and operation of the Singapore Government Commercial Cloud Platform.
• Securing infrastructure-as-code deployments is a key aspect of this role, involving the use of diverse CI/CD toolchains like GitLab, Atlassian, and Terraform.
• Designing and maintaining the platform utilized by multiple government agencies.

Requirements:

• Degree in Computer Science or equivalent
• At least 3 years of experience in cloud infrastructure deployment and automation.
• Proficient in BASH, Python, Terraform, Gitlab.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Sales Engineer

• Working Hours: 5 Days [9am - 6pm]
• Salary: $3000 - $3500
• Location: Potong Pasir

Responsibilities
• Mainly focus on sales strategy planning and business development to meet or exceed given
Annual Sales target.
• Support technical queries from external (e.g. end users, consultants, and partners)
• Work closely with Solution team in articulating technology and product positioning to both
business and technical users in the form of presentation or bid proposal and clarifications.
• Work with Solution team in solution design and produce guide specifications support to
consultants, integrators, and customers.
• Respond to functional and technical elements of RFIs/RFPs including conducting of cost and
solution analysis to ensure competitiveness of bid response.
• Develop opportunities from assigned industries and customer segments
• Act as single point of contact to the assigned customers account and manage the customers’
requirements and feedbacks to ensure satisfactory level
• Coordinate with solution team and project team to deliver project in timely, satisfactorily and quality manner and ensuring project delivery is delivered in compliance with contractual and regulatory requirements
• Resolve issues in a manner that is consistent with the company mission, values, and project objectives.
• Identify customer's needs and sales opportunities from the leads received, and to help future growth through value-added engineering.
• Develop and maintain close relationship with customers.
• Bi-weekly update of Sales CRM, sales gap and forecast report.

Requirements
• Degree/Diploma in Mechanical or Electrical Engineering or equivalent.
• Minimum 1 year experience in Data Centre / Engineering & Building Services Industry is
preferred
• Read architectural, structural, mechanical and electrical blueprints and have a solid
understanding of building services such as electrical, fire, and mechanical system.
• Understanding of enterprise infrastructure control systems and network communications technology – Internet, Intranet, VPN, TCP/IP, Ethernet, etc. will be a plus.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Perform ATE Test Program Design and Development for new products (Production and Characterization Test)
• Design and create Final Test Loadboard and Wafersort Probecard
• Manage Characterization Testing, prepare test specifications, define tests, conditions, criteria, etc.
• Responsible for test debugging, RMA analysis, and improving test solutions (HW and SW)

Requirements:

• Degree in Electrical/Electronic Engineering
• At least 3 years of ATE Test Program Development (C++/VB) experience with J750, UltraFlex, Advantest 93K, Advantest T2K test programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working location: (Near Tiong Bahru mrt station)
Working Days: Monday to Friday, 5 days
Working hours : 8:30am to 6pm
Admin Executive: $3,000 to $4,000

Key Responsibilities:
• Assist in preparing simple sales quotations (training will be provided).
• Assist in updating quoted sales opportunities into sales funnel reports using cloud software
• Assist in order processing and delivery coordination
• Assist sales and service delivery team in daily operations and liaise between departments on sales order delivery.
• To liaise with suppliers and customers ensuring prompt completion of each & every sales order
• Provide good customer service by making timely checks via email &/or phone call after delivery made or service rendered
• To provide any other administrative support such as filing, ordering office stationery & drinking water etc. whenever required.

Requirements:
• Candidate must possess min. NITEC/ O Level
• Min. 1 year of related working experience in corporate office environment
• Proficient in MS office (Excel, Word, Outlook)

Exciting opportunity to join the founding team of a ground breaking global tech start-up!

Build cutting-edge tech for a new B2B SaaS solution.

Are you...

- highly passionate to join an expert team with relentless desire for greatness?
- hands-on front end engineer?
- entrepreneurial?

This is an opportunity to work alongside the founding team initially on a sweat equity basis.

Apply now to find out more :)

Position title : Sales Engineer (Training provided)

Location: Kallang Avenue

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary : Up to $3500 [ No comm, have incentive up to $500 per month based on company performance ]

Job Summary
The Sales Engineers Position is the premier opportunity for you to learn consultative, solution-based sales. Sales professionals work in a highly professional and fast-paced office an average of two days a week, while three days a week they visit manufacturers in a sales territory so that they can consult face-to-face on solving customers’ critical quality control, reliability, and research or design applications. While company products are highly technical, you will receive the training to become an expert on our products, solving applications, following our pro-active sales process, and conducting successful sales consultations.

Job Scope

• Attend product and application training at Office in Singapore (Approximately 3 to 6 months). Training is paid.
• Develop a thorough understanding of company products and applications through classes, seminars, and on-the-job training.
• Provide technical consultation and service to customers to help solve their applications using products in a variety of industries, selecting and promoting the proper company products/services for their application.
• Secure new customers consistently and efficiently.
• Travel to customer locations three days per week and successfully sell products/services into a wide variety of manufacturing & related industries.
• Coordinate account strategy and contribute to territory’s strategic plan.
• Successfully implement new product-launch strategies.
• Deliver growth in market share within assigned sales territory.
• Coordinate off-site seminars and trade shows as needed.
• Manage day-to-day activities with little to no managerial supervision.
• Understand and observe company / department policies and procedures.
• Other duties or projects, as assigned

Requirement

• Preferably Degree in engineering field. Candidates with a business related degree would also be considered.
• Willingness to travel 60% of the time, including the possibility of overnight travel.
• Preferred to have VALID Class 3 Licence.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Agree to detailed programmes of work - time chart and representation on site plans
• Check that all necessary drawings and instructions have been given to contractors and authorisations obtained, in accordance with the agreed programme
• Check that materials are ordered in good time and permits OK.
• Check that all construction work is carried out in a safe manner, and that the site is kept secure
• See that requirements of specifications in regard to materials and workmanship are complied with by contractors. This includes sample tests of material and workmanship.
• Watch for faulty workmanship and material incorporated in the works and to issue instructions for rectifications
• Check line and level and layout of structure during erection and that intentions of contract drawings are adhered to
• Check structural slab beam and column sizes and reinforcements placed and that intent of design details are followed
• Keep a record of all measurements and tests and to bring plans into conformity with the work actually executed
• Issue such further instructions and clarifications of details as and when required; and to inform Architect for issuance of Architect's Instruction or Architect's clarification.

Requirements:

• At least 4 to 6 years or more relevant experience in industrial buildings
• A recognised university degree in Civil Engineering
• Able to start in Dec 2023

Task: The Intern, Customer Support will have the opportunity to assist our customers with their problems while using R&S products and services. This role will ultimately help establish our reputation as a company that offers excellent customer support during all sales and after-sales cycle.

Responsibilities:

• Provide assistance to customers' queries while using R&S products in a timely and accurate manner, via phone, email or ticketing system
• Identify customer needs and provide timely resolution of problems or escalation on behalf of customers to appropriate next level of technical support personnel
• Update the ticketing system databases with information about technical issues and useful information provided by customers
• Improving existing ticketing system by evaluating system process and making recommendations
• Frequent interaction with sales and technical support for resolving customer issue
• Other ad-hoc assignments as assigned by the supervisor

Requirements:

• Graduating students from ITE / Diploma / Degree in Engineering or relevant field of studies
• Good communication (i.e. writing and speaking) and interpersonal skills
• Attention to detail, proactive, self-motivated and willingness to learn
• Possess good customer-focused and results-oriented attitude
• Willingness to coordinate and work with colleagues across other departments or countries
• Proficiency in MS Office (MS Excel, Words and PowerPoint)
• Excellent time management skills and the ability to prioritize work

About the Company:

Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents, the Regional Headquarters (Asia Pacific) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.

Job Description

• Maintenance and upgrades Windows Server, vSphere and third party software installation.
• Perform installation of hardware and software.
• Maintenance and setup of file systems.
• Resolve software problems with operating systems or third party products.
• Maintenance of Anti-Virus System, File System and Database Backups/restores.
• Setup guidelines, process to enhanced current work activity.
• Performance Monitoring.
• Maintain system security and compliance.
• Configuration management.

Job Requirements

• Degree in Computer Science or equivalent fields.
• Possess 2 years’ experience in Server Maintenance, VMware, implementation of various Windows Server OS is a MUST.
• Good understanding of: Intel x86 server hardware operation (HPE ProLiant, Dell PowerEdge),Large Data Center facilities operation is a plus.

About us

Dyson began twenty one years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Japan, Europe and Australasia.

About the role

• Develop real-time embedded software for production consumer products on a range of silicon platforms, mainly ARM based.
• Lead product/system requirement document review and analysis, feasibility study and proof of concept.
• Lead software architecture and high-level design, as well as improvement of robust solutions and resolutions of technical challenges across projects/matrix structure.
• Responsible for low-level design, implementation/coding and software testing (unit/component/product level).
• Involve in continuous integration (CI) infrastructure/environnement setup.
• Proactively identify technical risks within projects and influence engineering teams in their resolution.
• Challenge and develop best practice and process improvements within software team and across the wider RDD function.

About you

• Bachelor Degree in (Electrical/Electronics/Telecommunication/Computer Engineering) or equivalent.
• Minimally 3 years of software development experience in requirement analysis, architecture, design, coding and testing of embedded system.
• Experience with C / C++, UML, Python.
• Experience in embedded real-time software engineering, e.g. FreeRTOS.
• Good knowledge of MCU/MPU architecture and its common peripherals.
• Experience in configuration and use of sensor devices over I2C, SPI, UART with DMA.
• Experience in on and off target test harness, such as Ceedling, Behave, etc.
• Good understanding of software development life cycles (Agile) and basic electronics hardware (interface to software systems).
• Familiar with embedded development tools (emulators, debuggers, analysers, oscilloscopes, etc) as well as configuration management tools and concepts.
• Knowledge of the Atlassian suite (JIRA, Confluence, bitbucket) would be an advantage.
• Excellent communication skills (written and verbal); fluent in spoken and written English
• Excellent technical leadership skills and the ability to influence the work of others. Experience in oversighting high complexity software development projects is an advantage.

The following experience would be good to have:

• Bluetooth Low Energy protocols, including BLE 5.0.
• Ability to identify issues arising from the interoperability of wireless protocols such as BLE, Bluetooth classic and TWS.
• Experience of how to tune BLE / Bluetooth classic product behaviour to achieve product interoperability and high data throughput across a range of Dyson products.
• Exposure to one or more of the following: WiFi (802.11), NFC, ZigBee, 802.15.4, 3GPP, MQTT, Apple homekit.
• Knowledge of software security, LabVIEW, Linux-based embedded system.

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition

• Responsible on API development, backend automation in NodeJS/Python, and secure code deployment using various CI/CD toolchains like Gitlab, Atlassian, and Terraform.
• Accountable for the development and upkeep of the platform utilized by multiple government agencies.

Requirements:

• Degree in Computer Science or equivalent
• At least 5 years of expereince in backend development.
• Proficient in AWS, Azure and GCP.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Working Days: 5 Days (Monday – Friday)
Working Hours: 8.30am – 6pm
Location: Near Ubi Mrt

Job Scope:

• Civil & structure design, analysis and assessment for foundation, excavation, earth retaining structures, slope, instrumentation and site investigation.
• Plan, design, supervise & coordinate for civil structural engineering and infrastructure design and site works.
• Ensure all engineering works comply with all relevant statutory standards, regulations and codes of practice.
• Liaison with project stakeholders, clients other consultants, contractors and relevant authorities.
• Assist Team Leader in maintaining high-quality standards of design and supervision.

Requirements

• Bachelor of Engineering in civil and structural engineering recognised by PE Board.
• Minimum 5 years design experience in geotechnical and civil engineering projects in consulting firm.
• Well-versed in civil and structural design software.
• Familiar with authorities' submission requirements for engineering projects.
• Familiar with civil structural designs and BIM will be an advantage.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Skillset Requirements:

• Programming skills in Python and Unix Shell script.
• Familiar with enterprise databases using database technologies (i.e. Oracle, MSSQL, Snowflake).
• Exposure and knowledge in any of the following technologies is advantageous:
  • Denodo
  • Snowflake
  • Vector database
  • AWS technologies

Job Description:

• Report to Construction Manager/Project Manager
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring of the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor and suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submissions
• Produce weekly site progress report and necessary submissions
• Attend meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements.

Job Requirement：

• Degree in Civil Engineering or equivalent
• At least 5 Year of working experience in the related field is required for this position
• Experience in reinforced concrete building and architectural design is an advantage
• Able to work well under pressure
• Independent with good communication skills
• Good organizational and planning skills
• Effective communication, coordination skills and team work
• Able to work 6 working days
• Able to work overtime/shift rotation

Maltem Singapore is seeking an Application Support Analyst for a Wealth Management Client.

• Support Data Platform Engineering projects.

Summary :

• The successful candidate will be responsible for Data Platform support for Data Platform Engineering team.

Requirements :

• Programming skills in PYTHON and UNIX Shell script.
• Familiar with enterprise databases using database technologies (i.e. Oracle, MSSQL, Snowflake).
• Exposure and knowledge in any of the following technologies is advantageous:
• Denodo
• Snowflake
• Vector database
• AWS technologies

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)

The Company

We are looking for a detail-oriented and experienced Salesforce Developer to support our client on an exciting project for 12 months with possibility of extension. The successful candidate will be responsible for implementing and maintaining our client’s Salesforce CRM system.

The Role

• Develop and maintain relationships with senior stakeholders.
• Understand the suite of offerings and recommend new capabilities based on industry standards to address specific issues.
• Act as a high-touch point of contact for senior stakeholders, including executives and department heads.
• Respond to emails and inquiries at a high level, ensuring timely and effective communication.
• Assist in building and managing relationships with clients, bridging the gap between technical teams and business needs.
• Assess the state of capabilities and relationships, proactively identifying areas for improvement and advancement.
• Represent the team confidently, both internally and externally, demonstrating technical expertise and knowledge
• Take an entrepreneurial approach, being proactive and self-starting in identifying opportunities and taking initiative.
• Collaborate with software developers, data scientists, and other technical professionals to deliver high-quality solutions.
• Maintain a long-term perspective, focusing on building sustainable relationships and delivering results.
• Serve as a proactive advisor, leveraging technical expertise to provide strategic guidance and support.

Your Profile

• Strong experience in relationship management and stakeholder engagement.
• Knowledge of data science, business analysis, software engineering and related areas to understand and recommend relevant solutions.
• Excellent communication skills, with the ability to respond to emails and inquiries at a high level.
• Technical background with a track record of delivering software engineering or data science projects.
• Confidence in representing the team to senior stakeholders, demonstrating a high level of professionalism and expertise.
• Entrepreneurial mindset, showing initiative and a proactive attitude towards identifying and pursuing opportunities.
• Self-starter who can work independently with minimal handholding.

Apply Today

Please send your resume, in WORD format only and quote reference number GO12853794, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | EA Registration no.: 1989404

Responsibility:

a) End-User IT Resources

i. Monitoring of the desktops/laptops leasing schedule for various subscriptions;

ii. Tracking of IT Equipment due for technology refresh;

iii. Tracking of IT Equipment for incoming/outgoing officers;

iv. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;

v. Monitor leasing billing and verification.

b) WOG Services Administrative Support

i. Raising of Service Requests;

ii. Monitor leasing billing and verification;

iii. Monitor the software packaging and deployment status.

c) IT Asset Management

i. Manage the Configuration Management Database (CMDB);

ii. Receipt of assets delivered;

iii. Handover of assets to AFM for IT Resource provisioning;

iv. Monitor the utilisation of hardware/software/licences;

v. Assist in assets disposal;

vi. Asset Tagging.

d) General Support

i. Preparation, sending and uploading of advisories/announcements;

ii. Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);

iii. Sourcing for small value purchase peripherals;

iv. Testing of IT Services;

v. Physical Keys management;

vi. Any other Ad-hoc duties when required.

e) Mobile Devices Support

i. Preparation of Mobile Devices;

ii. GoMAX provisioning;

iii. Apple/Google accounts creation;

iv. GoMAX forms filling and submission;

v. Mobile OS upgrade and Software Installation/Uninstallation;

vi. Monitor the various services billing and verification.

Requirements include:

All education levels are welcome.

Training and certification provided