Job Description:

• Handle claims notification and registration
• Issue expired cheque
• Handle screening of medical bills to verify with policy information and status
• Liaise with and follow up with claimants, policyholders and agents

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

Data Engineer

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Data Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

ROLES AND RESPONSIBILITIES

· Data Pipeline Development: Develop and maintain data pipelines that extract, transform, and load (ETL) data from various sources into a centralized data storage system, such as a data warehouse or data lake.

· Data Integration: Integrate data from multiple sources and systems, including databases, APIs, log files, streaming platforms, and external data providers.

· Data Transformation and Processing: Develop data transformation routines to clean, normalize, and aggregate data. Apply data processing techniques to handle complex data structures, handle missing or inconsistent data, and prepare the data for analysis, reporting, or machine learning tasks.

· Contribute to common frameworks and best practices in code development, deployment, and automation/orchestration of data pipelines.

· Implement data governance in line with company standards.

· Partner with Data Analytics and Product leaders to design best practices and standards for developing and productionalising analytic pipelines.

· Partner with Infrastructure leaders on architecture approaches to advance the data and analytics platform, including exploring new tools and techniques that leverage the cloud environment (Azure, Databricks, others).

· Monitoring and Support: Monitor data pipelines and data systems to detect and resolve issues promptly. Develop monitoring tools, alerts, and automated error handling mechanisms to ensure data integrity and system reliability.

REQUIREMENTS

Must haves

· Proven experience as a Data Engineering role (3 years +), with a strong track record of delivering scalable data pipelines.

· Extensive experience designing data solutions including data modelling is required.

· Extensive hands-on experience developing data processing jobs (PySpark / SQL) that demonstrate a strong understanding of software engineering principles is needed.

· Experience orchestrating data pipelines using technology like ADF, Airflow etc is necessary.

· Experience working with both real-time and batch data is important.

· Experience building data pipelines on Azure is crucial. AWS data pipelines will be beneficial.

· Fluency in SQL (any flavour), with experience using Window functions and more advanced features is required.

· Understanding of DevOps tools, Git workflow and building CI/CD pipelines is essential.

Nice to Have

· Domain knowledge of commodities, covering Sales, Trading, Risk, Supply Chain, Customer Interaction, etc. is highly desirable.

· Familiarity with Scrum methodology and experience working in a Scrum team can be advantageous. This includes understanding of Scrum roles, events, artifacts, and rules, and the ability to apply them in a practical context.

· Experience with streaming data processing technologies such as Apache Kafka, Apache Flink, or AWS Kinesis can be beneficial. This includes the ability to design and implement real-time data processing pipelines.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name : Keerthana Ramakrishnan

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Job Summary:

We are seeking a highly skilled Technical Program Manager (TPM) to join our dynamic team. The ideal

candidate will have a strong background in project and program management, with a focus on coordinating and

driving the successful delivery of complex technical initiatives. The TPM will play a crucial role in aligning

technical projects with organizational goals, ensuring efficient resource utilization, and fostering collaboration

across diverse teams.

Job Description:

● Lead and manage multiple technical programs from initiation to completion, ensuring alignment with

business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program

delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful

outcomes.

● Coach, mentor, motivate and supervise project team

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality

standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems,

build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate

and synthesize information across departments for efficient communication, reporting and expectation

management

Job Requirements:

● Bachelor's Degree in a relevant technical field or equivalent work experience

● Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

● 5+ years of project & program management experience, including tracking and planning projects

● 5+ years of experience working with business stakeholders within a cross-functional matrix environment

● Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

● Strong leadership, diplomatic and motivational skills including the ability to lead multiple business and

technology organizations

● Proven ability to work creatively and analytically in a problem-solving environment demonstrating

teamwork, innovation and excellence

● Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

● Self-motivated, decisive, with the ability to adapt to change and competing demands

● Effectively bilingual in English and Chinese as dealing with products in Chinese

● Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS

platform is a plus.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer in Media Asset Management Support will be providing comprehensive technical services to support the Companys broadcast enterprise systems for workflow orchestration, media asset management and post-production. The engineer will be providing professional services in supporting the system maintenance, operation requirements and implementation of project with alignment to the Companys business strategy. You arerequired tocarry out corrective maintenance, preventive maintenance, security patching and remediation for all systems under Media Asset Management Support (MAMS) with minimum supervision. The Engineer is required to perform shift duty and to provide standby support during key events (The Engineer will also need to implement new solutions and manage projects for system under MAMS.

Responsibilities

• Provides technical support for Media Asset Management (MAM) systems, post-production systems, workflow orchestration and etc.
• Perform corrective and preventive maintenance.
• Perform system analysis and troubleshooting to identify issues and provide resolution with minimum supervision.
• Perform security measure and hardening of system and remediation.
• Perform system administration, configuration, and setup.
• Liaise with different business units to provide technical solutions to enhance operations and system setup.
• Evaluate and recommends new technology.
• Perform shift work and standby duty.

• Degree/Diploma in Electronics/Electrical Engineering, Info-Technology, Computing or Media.
• Minimum 1 year of relevant working experience
• Strong broadcast IT knowledge, well verse in Microsoft server, Microsoft SQL, VMWare, Window OS, Unix, Red Hat, Centos, Ubuntu, Cloud knowledge
• Familiar with Networking solution such as Cisco and Arista, Dalet, Baton, Diva, ESB, Vantage, Avid PAM, Avid Media Central, broadcast workflow and production systems and file format
• Relevant experience in supporting, Media Asset Management, Post-Production Systems and/or Workflow Systems will be an advantage

· Reputable Organization

· Central Area near MRT

· 5 Days Work Week

Job Responsibilities:

· Provide design support service for Design Build Projects to design departments of group companies – Thailand, Vietnam, and Indonesia.

· Review RFP documents/drawings for Bid and assist General Manager/Manager to set up the strategy.

· Attend Design Review Meeting with Group Company’s Design Departments and give appropriate advises.

· Review design documents/drawings/calculation-sheet/MEP-simulation-model from the Electrical/Mechanical viewpoint, check the design and quality, and give feedback.

· Liaises with group company’s design staff, MEP staff and APRHQ staff to develop design related items.

Requirements:

· Recognized Bachelor’s Degree in Mechanical or Electrical Engineering.

· At least 4 years of M&E design experience in building construction project.

· Prior experience in working in construction site, especially in Civil Projects.

We would like to invite interested applicants to apply.

Thomas Tan

Dynamic Human Capital Pte Ltd

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data.

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

• Assist Principal Project Manager (PRPM)/ Senior Project Manager (SPM)/ Project Manager (PM) in day-to-day management of the contract
• Advise the PRPM/SPM/PM on site quality and safety issues.
• Determine any non-conformances on works
• Liaise with Contractor to rectify any non-conformances and document them properly
• Ensure that decisions on site issues are conveyed to the Contractor within a reasonable time frame.
• Ensure that works are carried out according to specifications, drawings and programme without compromising on quality and safety
• Provide feedback to the PRPM/SPM/PM on quality and safety matters and suggest quality improvement measures for implementation on site
• Supervise installation of instrumentation and monitoring of instrumentation
• Lead a team of supervisors to ensure full time supervision of works on site by supervisor /client

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 5 years relevant experience in project/construction environment
• Proficient in relevant software programmes for planning and project work
• Pro-active team player with good analytical and communication skills
• Required to have at least 2 years of viaduct and/or flyover construction experience

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

As a System Engineer, you are responsible for supporting critical infrastructure services such as Active Directory, Secret and Identity Management, or Remote Access Systems, across on-premises and cloud, in a fast-paced environment.

Roles & Responsibilities:

• Plan, design, install, configure, and administer critical infrastructure services such as Active Directory, Remote Access system, Secret and Identity Management system across on-premises and cloud.
• Perform regular system patching or upgrades to maintain product supportability.
• Prepare documentation and develop standard operating procedures.
• Serve as an escalation point for troubleshooting and issue resolution on 24x7 basis.
• Continuously automate system operation, enhance monitoring, malware detection and auto-recovery capability.
• Continuously improve system security posture, assess risks exposed by security vulnerabilities and carry out remediation by SLA.
• Continuously enhance system capability, design solutions to technical problems and implementation changes to existing systems or new system.
• Work with various teams in implementing integration solutions with Active Directory, Azure Active Directory, API Platform, Secret Management, etc.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• At least 4 years of relevant work experience in designing, deploying, and managing Microsoft Active Directory.
• Technically competent in following technologies:

1. Azure / AWS / GCP
2. Azure AD / Microsoft Entra
3. Microsoft ADFS
4. Infrastructure as code such as Terraform, Ansible, Python or other automation languages
5. DevSecOps practices
6. Remote Access systems like Citrix, Microsoft RDS, Amazon Workspace or HashiCorp Boundary
7. PKI, Secret Management or Vault solutions
8. Identity and Access Management Systems/ Privileged Identity Management systems

• Professional certification in Cloud, Security and/or similar credentials would be advantageous.
• Self-motivated team player who demonstrates initiative and possesses strong analytical skill.
• Strong communication skills and ability to work collaboratively with different stakeholders.
• Ability to work beyond business hours and on weekends for work contingencies or for planned activities where necessary.

Irene Koo

IT&T Recruiter

BGC Group Pte. Ltd., Singapore

EA License No.: 05C3053

• Responsible for all project execution matters, from contract award until delivery of goods.
• Handle the execution of projects in the areas of engineering, procurement, fabrication, installation, testing and commissioning.
• Main point of contact for the project (initiate, check, confirm, decide, instruct, expedite, follow-up).
• Manage technical/commercial reviews, clarifications with various internal departments, suppliers and local / international customers.

Requirements:

• Degree in Chemical/Mechanical Engineering.
• At least 5 years of project management experience in EPC environment.
• Good knowledge in process plant design and process plant management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Work with Engineers regarding model accuracy, design, drafting standards and design documentation.

Work closely with Designers, Drafters, and Engineers to ensure coordination design effort is maintained.

Complete project responsibilities within scope, budget and schedule.

Review drawings for completeness and accuracy.

Maintain all revisions of project drawings.

Update and maintain drafting log.

Develop 3D models by analyzing prototypes and 2D drawings.

Examine and check engineering drawings for compliance with cited specifications.

Provide timely technical assistance and solutions to the team.

Participate in project meetings and conference calls as required.

Prepare engineering documents for customer submittals

Job description

1) IT Support monitors and maintains the company computer systems, install and configure hardware and software, and solve technical problems.

2) Provide technical support to customers via email, phone and onsite.

Responsibilities

1) Serve as the first point of contact for customers seeking technical assistance over the phone and email.

2) Perform remote troubleshooting through diagnostic techniques and pertinent questions.

3) Perform regular system monitoring, backup status and OS updates.

4) Determine the best solution based on the issue and details provided by customers.

5) Direct unresolved issues to the next level of support personnel.

6) Record events and problems and their resolution in ticketing system.

7) Maintain up to date and accurate customer documentation.

8) Follow-up and update customer status and information.

9) Identify and suggest possible improvements on procedures.

Job Requirements

Candidate must possess at least Primary/Secondary School/"O" Level, Higher Secondary/"A" Level/Pre-U in any field.

At least 1 Year(s) of working experience in the related field is required for this position.

Proven experience as a help desk technician or other customer support role.

Tech savvy with working knowledge of Windows 10, Windows Server, DNS, router, NAS, email, printer.

Good understanding of computer systems, networking, ERP system.

Ability to diagnose and resolve basic technical issues

Proficiency in English.

Excellent communication skills.

Customer-oriented and cool-tempered.

Responsible for the Technical Department, providing leadership to existing technical team (consists of 1 technical supervisor and several technicians) by ensuring the entire plant laundry machinery, utilities equipment, premises and facilities are maintained at optimum level so that operations could carry out smoothly, efficiently and effectively.

KEY RESPONSIBILITIES

• To ensure all maintenance operations adhere to the applicable statutory legislations and regulation, also responsible for all the technical staff to work in a safe and healthy environment.
• To manage plant technical maintenance activities, technical staff planning, deployment and improve productivity of the technical operations.
• To ensure the life span of all equipment, system and structure can be prolonged with minimum disruption and operating costs.
• To prepare and manage annual technical operational budget
• To take charge of workplace safety & health
• To maintain ISO as well as bizSAFE certification
• To lead and supervise Procurement and Information Technology (IT)
• To take up projects or committees as and when assigned by the Management.

KEY REQUIREMENTS

• Degree / Diploma in relevant discipline such as in M&E, Industrial & System Engineering.
• Relevant working experience preferred.
• Good knowledge of Microsoft Office software.
• Able to work independently and results-orientated.
• Possess ability to lead and motivate a team include managing conflicts.

About the company: AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1B in revenue, and employ more than 5,800 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

Job Summary: As a Design Engineer (Mechanical), you will be responsible for end-to-end mechanical engineering work for our AFL line of Fiber-Optic telecommunication products (e.g. cable harness and assemblies, connectors, panels, cabinets and accessories). The work-scope includes early-stage/front-end development, product design, check & optimization, integration, industrialization, life-cycle management/sustaining engineering etc.

Key Responsibilities:

• Mechanical design and development of product functions and modules to meet user and business requirements, compliance, quality and cost.
• Collaborate with various stakeholders such as Quality, Product Management, Solution Engineering, Manufacturing, Supply Chain functions as well as End-user/Customers etc.
• Translate “up-stream” user/system requirements as well as applicable industry standards (e.g. IEC, EN, GR) into measurable “down-stream” technical design requirements
• Support Commercial/Sales team through generation of concept designs and presentations for pitch to customers
• Create product intellectual property and patent submissions
• Create test & verification plans for the developed/designed elements and parts
• Interface with manufacturing team and/or external suppliers for new product industrialization
• Support Quality incidents and lead effort in failure analysis/troubleshooting
• Develop solution in support of manufacturing & quality improvement
• Generate documentation, including engineering reports, BOM, technical drawings, design specifications, installation guides for users etc.

Main Requirements:

• 3-5 years of work experience in product engineering design/development and transfer to manufacturing
• Bachelor’s in Engineering (Diploma in engineering with at least 7 years’ experience in product engineering design may be considered)
• Conversant in both English & Mandarin (spoken and written)
• Proficient in CAD Software for 2D drawing and 3D Model application (Solidworks preferred)
• Familiar with Product & CAD Lifecycle Management workflow processes and tools (e.g. Solidworks PDM, PTC Windchill etc..)
• Conversant with Geometric Dimensioning and Tolerancing (GD&T) standards (e.g. ASME Y14.5)
• Knowledge and competence in stack tolerancing, mechanical design analysis and validation based on theoretical calculation (e.g. stress and deformation)
• Knowledge of common industrial plastics, as well as experience in designing parts for plastic injection molding
• Knowledge of common industrial metals, as well as experience in designing parts for using standard metal fabrication & forming processes (e.g. CNC machining, sheet metal deep-drawing & stamping)
• Knowledge in Design for Manufacturing and Assembly (DFM/DFA)
• Experience in the following areas will be added advantage: (1) Data-center, or Fiber-Optic telecommunication Cable industry, (2) Design of connectors, cable harness and assemblies, (3) Failure Mode Effect Analysis (FMEA), (4) Knowledge of statistical methods and Six-Sigma techniques (e.g. DOE, GR&R, SPC, Cpk analysis), (5) Finite Element simulation tools (e.g. Solidworks Simulation, ANSYS Mechanical)

Other Important Notes:

• This role is based in Singapore AFL office
• Candidate is expected to be an independent and pro-active self-starter (e.g. taking initiatives to drive new or improve current way-of-working/processes)
• Candidate will be working with a global team (i.e. North and South America, Europe, UK, APAC)
• As this role requires frequent interactions with international customer and counterparts, candidate must be able to accommodate to work calls and meetings outside normal office hours (due to time-zone differences)
• International travel may be required (up to 20% of the time)

JOB RESPONSIBILITIES

· Lead new product and manufacturing transfer activities, setup of medical device service & repair facility

· Implement new production / service/ project initiative and manage budget and timeline.

· Liaise with customer on all new product development/ service & repair activities

· Perform intermediary role between Research & Development (R&D) & manufacturing and service & repair.

· Lead and provide direction to Cross Functional Team.

· Champion to lead & develop from First Article / prototypes to customer's approval.

· Work closely with Supplier Chain, Operations & Quality on supplier qualification, Process Failure Mode Effects Analysis (PFMEA), equipment qualification and process validation, establish service & repair processes

· Perform other tasks as assigned by the supervisors.

JOB REQUIREMENTS

· Minimum Degree in Engineering

· Minimum 3 years of relevant working experience

· Experience in NPI & Project Management

· Familiar with the requirement of medical device service & repair center and its operating process

· Project Management skill

· Communication and leadership skills

· Problem Solving and decision-making skills

· MS Project skill

· Process Failure Mode Effects Analysis (PFMEA) and process validation skill

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management

Requirement:

• A recognized Diploma / Degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661