Key Responsibilities:

• Oversee SAP technical projects, including S4 HANA migrations, system upgrades, and cloud adoptions.
• Collaborate with sales, delivery teams, and vendors to validate and implement SAP solutions, including using SAP RISE platform
• Conduct technical assessments, analyze hardware configurations, and perform sizing for landscapes.
• Lead system migrations, database upgrades, and the implementation of SAP solutions, including Fiori, Process Integration, and Enterprise Portal.
• Drive automation initiatives for SAP processes such as job management and authorization workflows.
• Facilitate SAP landscape optimization and reduce operational disruptions through proactive monitoring and upgrades.
• Manage incidents, change requests, and ongoing SAP system maintenance in compliance with SLAs.
• Perform internal and external audits of SAP business processes and ensure disaster recovery (DR) preparedness as part of Business Continuity Planning (BCP).
• Coordinate with internal teams, vendors, and SAP support for seamless service delivery.
• Act as a primary point of contact for project stakeholders, providing updates through regular meetings.
• Facilitate cross-functional workshops and maintain collaboration among global and local teams.
• Partner with IT and business units to align SAP projects with broader organizational goals.

Job Requirements:

• Minimum of 15 years of SAP implementation, upgrade, migration, and service delivery experience.
• Bachelor's degree in Computer Engineering or related field.
• Expertise in SAP products including ECC, S/4HANA, Business Intelligence, Process Integration, Enterprise Portal, and Fiori.
• Proficiency in cloud technologies (AWS, Azure, GCP) and databases (Oracle, HANA, SQL).
• Strong background in automation tools (e.g., UC4/Atomic, SCOM) and proactive system monitoring.
• Knowledge of SAP RISE Platform
• Hands-on experience with SAP migrations, Unicode conversion, and database compression.
• Familiarity with secure SAP login (SNC with SSO) and SAP authorization processes.
• Project management (PMP certification preferred).
• Strong communication and leadership abilities in customer-facing roles.
• Proficient in SAP service delivery, change management, and transport management.

Working with Bernhard Schulte Shipmanagement means partnering with one of the world's leading third party ship managers. As a multinational, family- owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level.

The BSM family includes over 20,000 seafarers and 2,000 shore-based staff in more than 30 locations and across the oceans. Together, we move a fleet of over 600 vessels and help hundreds of ship owners trade cargo all around the world safely and efficiently. We see it as our highest responsibility to operate with greatest respect to the integrity of the environment, the vessels, and our people.

Are you interested in exciting career opportunities, personal growth, and great development options in an international fast-paced working environment? Then join the BSM family!

Job Objective

Monitors and controls the safe and cost-efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability, and operational excellence in line with Owners' expectations. Ensure environmental compliance policies are upheld.

Support ship management centre’s (SMC) strategic goals

• Assists in promoting and supporting BSM’s strategic goals

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.
• Keeps close contact with clients, maintains good working relationships with client representatives who are involved in the operations of the company's vessels
• Provides technical and operational support to assigned vessels

Safety of Operations

• Monitors the effective operation of the equipment and machinery of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.
• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution
• Arranges and executes Drydock activities at regular intervals
• Develops, maintains, monitors and reports budgets for all assigned vessels
• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.

Execution of technical inspections / internal audits

• Manages all vessel visits, audits and inspections effectively right from planning to implementation and follow up with the aim of supporting and enhancing the operational efficiency of the assigned vessels.
• Responsible for communication, promotion and implementation of company's health, safety, environment and quality policy on board the vessels related to technical.
• In liaison with Loss Prevention, Safety and Quality (LPSQ) and Fleet Personnel Department (FPD), assists and supports sea staff with alignment of technical requirements.
• Assists with the Company initiatives regarding the human element

Purchasing activities

• Ensures ship requisitions are handled timely and as per quality document management system (QDMS) procedures

Management of resources

• Coach, engage, motivate, mentor employees to develop their strengths and build their capabilities as per their defined roles and personal goal
• Identifies training needs and provides on board training to ship staff during ship visits.

Requirements

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or
• Chief Engineer’s qualification

Work Experience:

• 3 years of sailing experience as Senior Officer, or
• 3 years of shore experience as a technical superintendent with a ship management/owning company
• Preferably experienced on the same type of vessel as candidate is expected to supervise

Job-Specific Skills:

• Strong knowledge of vessels’ technical requirements and voyage regulations
• Excellent project management skills
• Very good negotiation skills
• Very good people management skills
• Team work and cooperation
• Very good organisational skills
• Fluency in English
• PC literacy

Benefits

Why you should join us!

• On-the-job training
• First-hand exposure to the growing maritime technological industry
• Diverse workforce
• Technology-driven company
• Be a part of the ever-growing Schulte group family!

Please head on to https://bit.ly/3ZyDtzo to submit your CV for the position.

Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Senior Technical Lead - iOS, Android to join our technology team.

Principal responsibilities

• Develop mobile applications (Android / iOS) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 8+ years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

1. Minimum 5 years of experience in the supervision of structural & architectural works. Experience in commercial and / or institutional projects will be an advantage

2. Relevant experience in RC footings, RC works and structural steel works.

3. Relevant experience in architectural building works, ID finishing fit out works and coordination.

4. Must be fully conversant with Building Control Act and Regulations.

Possession of a valid practicing certificate from ACES/IES for RTO or relevant Diploma in Building / NCCS Certification / JAC Accredited

Location: Penjuru Lane

Salary: $2,800 - $3,500

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance, etc
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gears registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out tool-box meetings for all the vessels and attend to vessel inspections.
• To work closely with the HES team to ensure smooth implementation and compliance of company's safety and quality standards
• To assist in investigating any defects / failures occurred and reporting all vessels incidents, near misses to prevent and eliminate any potential incidents
• To assist in maintaining crew records that inclusive of certificates, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignments as and when required.

Job Requirements:

• Relevant working experience
• Proficiency in Microsoft Office

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills Strong problem solving skills
• Ability to multi-task and perform well under pressure

Key Responsibilities:

Technical Leadership & Client Collaboration

Provide leadership and direction to software delivery teams, acting as the key technical point of contact in client discussions to propose and implement solutions.

Software Architecture & Development

Design and develop software systems and applications that meet the specific needs of clients, users, and other stakeholders.

Requirements Planning & Scheduling

Collaborate with the Project Manager and Scrum Master(s) to ensure projects are delivered on time, within scope, and according to schedule. Review project requirements and create detailed work plans, using agile methodologies like daily stand-ups and sprints to achieve critical milestones.

Team Collaboration & Technical Viability

Partner with developers, engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for efficiency.

Stakeholder Communication

Act as the intermediary between team members, management, and clients to ensure project deliverables align with expectations and defined scope.

Technical Guidance & Problem-Solving

Provide technical expertise and troubleshooting support to the development team, leading efforts to resolve technical issues.

Documentation & Information Sharing

Create and maintain technical documentation, design plans, and other necessary materials to support effective communication and teamwork.

System Improvement Recommendations

Assess and recommend upgrades or modifications to existing software systems to improve functionality, performance, and user experience.

Innovation & Industry Trend Adoption

Stay updated on new software development trends and technologies, incorporating these into design and development practices. Ensure adherence to industry standards, regulations, and best practices (e.g., SGTS, GCC, IM8, etc.)

Any other ad-hoc duties as assigned by supervisor.

Job Requirements:

• 3+ years of experience in technology / software sales or pre-sales consulting
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 7+ years in software and systems design and implementation, including development of mobile applications
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)
• Experience in a customer-facing, sales aligned role, presenting to small and large audiences

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Microsoft Dynamics 365 Technical Consultant will act as a liaison between customer and internal teams on Microsoft Dynamics CRM projects (implementations, customizations, migrations, and more). The D365 Technical Consultant may be responsible for one or more aspects of the project including business analysis, configuration, data, training and support with a focus on the technical aspects. The candidate must be extremely detail-oriented, could multitask, be meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The D365 Consultant carries the ultimate responsibility for meeting the customer requirements and completing the project.

Roles and Responsibilities:

• Lead and facilitate the design and architecture sessions with clients.
• Mentor other consultants in terms of technical skills.
• Be an advisor to customers and other consultants.
• Help customers define processes when there are no processes in place.
• Advise customers on best practices for CRM processes, user interface, and architecture.
• Assist technical consultants with architecting CRM related customizations, and report to model the client’s organizational processes.
• Create Technical Specifications documentation for the project.
• Create a detailed project scope document for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project.
• Write specifications for customizations, data migration, and system integrations.
• Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports.
• Schedule work to be done and follows up to ensure completion within the project schedule.
• Supervise the tasks and deliverables of the project team to meet project milestones and deliverables.
• Maintain risks and issues lists.
• Conduct risk mitigation with client project team.
• Guide the project along through daily communications with the customer.
• Conduct at least a weekly status meeting (may be more) and send weekly status updates.
• Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes.
• Impart training to super users and end users, as needed.

Ability to code and carry out D365 development programming related to:

• Customizations on Microsoft Dynamics CRM 2013 and above.
• SQL Integration Services.
• Development of reports using SQL Reporting Services.
• SDK and/or Developers Toolkit.
• Programming languages such as C#, ASP.NET, HTML, JavaScript, Azure Services & API.
• Azure services & Administration.

Requirements:

• Bachelor’s Degree or Master Degree in Computer Science or related.
• At least 5 years of Dynamics 365 Technical Lead experience.
• Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization.
• Excellent verbal and written communication.
• Professional demeanor.
• Feels comfortable talking with clients at all levels of within an organization.
• Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process.
• Advanced use of JIRA, Microsoft Project, Excel, Word.

Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Senior Technical Lead - Android to join our technology team.

Principal responsibilities

• Develop mobile applications (Android) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 10-14 years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

Architect Assistant / Architectural Designer / Technical Support

• Diploma in Architecture
• Conversant with local building codes and regulations
• Familiar with submission requirements and processes
• Assist Architect in preparing drawings.
• Good design sense
• Well versed in design software such as AutoCad, Sketchup, Photoshop.
• 3 to 7 years of experience
• Able to work independently

Benefits :

• Partial work-from-home and flexible working hours could be arranged

Candidates to provide the following in your application :

• Your CV and portfolio
• Expected salary
• Availability

Element has an opportunity for an Technical Engineer to join our rapidly expanding team. In this role, you will manage the technical implementation of the Element quality management systems within Element Singapore and Malaysia business units. Direct responsibility to Principal Quality Manager with functional responsibility to General Manager. The position will require the candidate to be eligible for permanent employment in Singapore.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

1. Training Program Development: (a) Design and implement standardised training programs for laboratory staff across all required locations, covering equipment operation, test procedures, and safety protocols. (b) Develop training materials, including manuals, presentations, and hands-on demonstrations.
2. Staff Competency Assessment: (a) Assess staff competency regularly through practical evaluations, written tests, and observation of lab practices. (b) Identify skill gaps and recommend tailored training sessions to address deficiencies.
3. Standardisation Across Locations: (a) Ensure consistent training and skill levels across all laboratories by implementing standardised processes and protocols. (b) Conduct audits to verify adherence to training standards and laboratory procedures.
4. Onboarding and Certification: (a) Train and certify new employees in laboratory operations, testing standards, and quality requirements. (b) Maintain records of staff certifications and ensure timely renewals.
5. Technical Support and Guidance: (a) Act as a resource for troubleshooting technical issues during testing procedures. (b) Provide ongoing support to ensure proper equipment usage and methodology adherence.
6. Regulatory Compliance: (a) Ensure all training programs comply with relevant industry standards (e.g., ISO/IEC 17025) and regulatory requirements. (b) Stay updated on changes in industry regulations and incorporate them into training content.
7. Multi-location Coordination: (a) Schedule and conduct training sessions at multiple sites, ensuring all teams receive consistent updates and refreshers. (b) Coordinate with laboratory managers to align training priorities with operational needs.
8. Training Evaluation and Feedback: (a) Evaluate the effectiveness of training programs through feedback, performance reviews, and testing outcomes. (b) Continuously improve training content and delivery methods based on feedback and evolving laboratory practices.
9. Documentation and Reporting: (a) Maintain comprehensive records of training activities, participant progress, and competency assessments. (b) Report training outcomes and compliance metrics to management regularly.
10. Cross-functional Collaboration: (a) Work closely with the Quality team and Operations teams to ensure training aligns with organisational goals. (b) Share knowledge of best practices across sites to drive continuous improvement.
11. Promoting Safety and Quality Culture: (a) Train staff on workplace safety practices, hazard identification, and emergency response procedures. (b) Reinforce the importance of quality control and accurate testing in daily operations.
12. Equipment and Technology Training: (a) Provide training on the use, calibration, and maintenance of laboratory equipment. (b) Introduce staff to new technologies or testing methods as they are adopted.
13. Benchmarking and Continuous Improvement: (a) Monitor industry trends and benchmarks to incorporate innovative practices into training programs. (b) Encourage staff participation in external workshops, certifications, and seminars to enhance their expertise.
14. Performance Metrics Development: (a) Define key performance indicators (KPIs) to measure the impact of training programs on laboratory efficiency, accuracy, and compliance.

Job Requirements:

• Preferred Civil Engineering Diploma or Bachelor of Civil Engineering Bachelor’s degree (or equivalent qualification) with ideally 5 years’ experience in construction materials testing.
• Experience of working in an ISO / IEC 17025 environment is a prerequisite.
• Effective organizational and time management skills with the ability prioritize activities.
• Excellent communication skills.
• Experience in participating in quality investigations, undertaking root cause analysis, developing corrective action plans, and ensuring the effectiveness of actions undertaken
• Requirement to keep up to date with changes in the quality landscape and maintain personal professional development.
• Ability to identify quality and technical problems and work with colleagues to determine effective and sustainable solutions.
• Ability to collaborate with colleagues and work effectively as part of a team

Responsibilities:

1. Manage the day-to-day operations of Privileged Identity Access Management (PIAM), including patching, policy configuration, and onboarding of privileged accounts.
2. Conduct regular evaluations of the PIAM tool, suggest improvements, and optimize it as needed.
3. Collaborate with the InfoSec team to enforce access policies and carry out regular recertification checks in alignment with established processes.
4. Develop and maintain comprehensive documentation for operational procedures and system configurations.
5. Provide technical expertise to promptly respond to and remediate PIAM-related operational issues.
6. Support operational activities as needed and promote the adoption of identity and access management practices aligned with the company’s Zero Trust Architecture Framework and privileged access management policies.

Qualifications/Skills:

1. At least 3 years of experience in Information Security, with a minimum of 1 year focusing on Privileged Access Management (PAM). Hands-on experience with Safeguard is preferred. Candidates with over 3 years of hands-on experience may be considered for an Engineer role.
2. Strong knowledge of Identity and privileged constructs within on-premises environments. Experience with cloud environments is an added advantage.
3. Solid understanding of LDAP, directory services, application servers, databases, operating systems, and network infrastructure.
4. Diploma or Degree in IT or a related computing field.
5. Strong team player with the ability to work effectively with minimal oversight within a team and across domains.
6. Excellent analytical and problem-solving skills.
7. Adaptable to changes and flexible in handling dynamic challenges.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

This role will be under the Mobile Industrial Robot (MiR) division.

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Resolve escalated customer support cases by collaborating with regional support engineers, MiR R&D and external partners.
• Establish a close collaboration with the call center team based in Cebu, Philippines. Ensuring their competencies are improved over time and as new MiR products are released.
• Review open support cases and distribute them in the global support team
• Resolve cases according to standard operating procedures (SOP)
• Review and approve hardware return and replacement requests (RMA)
• Escalate any new observations to closest manager according to SOP.
• Escalate new product issues and feature requests.
• Keep up to date on all assigned cases according to SOP
• Support R&D (E.g. Coordinate testing and release of new/reworked software and hardware with R&D)
• Support Application team (E.g Wi-Fi analysis and reports)
• Technical guidance and review of documentation in collaboration with Tech Comm.
• Training and support of regional support engineers and call center team via documentation, webinars and on-site training.
• Training of partners and end-customers in the MiR Singapore office or on-site.
• Maintenance and repair of robot set up in the MiR Singapore office.
• Prepare and perform robot demos and presentations in collaboration with Sales, Marketing, and Product Management at the MiR Singapore office.
• Review and discuss the performance of the MiR call center team with their management.
• Ensure up-to-date Standard Operating Procedures (SOP) for the MiR call center team.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• BSc in Engineering – Electronics / Robotics / Mechatronics
• 1-3 years experience in R&D or technical support roles
• Good communication skills
• English at negotiation level
• General IT skills and competent in Microsoft Office products
• Customer service training
• Customer service focused
• Technical/diagnostic ability and analytic approach
• Good cultural understanding
• A team player
• Able to navigate in a constantly changing atmosphere
• Independent and able to take initiative within own area of responsibility

Professional competences - “nice to have”:

• MSc in engineering
• Broad knowledge of engineering subjects (mechanical/electrical/mechatronics)
• WiFi/Network architecture knowledge
• Prior experience at production facilities, warehouses, factories that operate robots
• 2nd language besides English (Chinese, Japanese, Korean etc.)

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, company insurances, paid vacation & holidays, tuition assistance programs, and more.

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Must have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 1 to 2 years of desktop support experience
• 5 days work at Raffles Quay
• Salary $2700 - $3100

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Our client is a well established MNC who is a global leader in engraving technologies. Their sales office is located at WOODLANDS area (2 bus stops away from Admiralty MRT). They are currently looking for a PRODUCT SUPPORT ENGINEER to join their team.

Basic salary: up to $4000
Work Location: Woodlands (2 bus stops away from Admiralty MRT)
Work Days: 5 Days, 8.30am - 5.30pm

Responsibilities:

• To support the sales team with on-site or remote demonstrations, installation / training / reparation of the product scope under service responsibility throughout the entire region.
• Provide online, remote, or on-site demonstrations or testing of the supported solutions and installation/training
• Become a participant in sales team training courses and train sales personnel on-site to improve the effectiveness of their exploration actions
• Collaborate with sales representatives to participate in organizing sales activities to achieve established revenue and profit targets (exhibitions, roadshows, phone and on-site exploration, potential customer follow-up, etc)
• Weekly reports may affect the company's business positioning activities and market development (customer needs, standards, competition, etc)
• Maintain a high level of market, technical, and product knowledge by attending company training courses
• Monitor changes in market application demand

Requirements:

• At least a Diploma in Engineering fields
• At least 5 years of commercial experience in selling or supporting industrial equipment (ideally CNC and/or Laser).
• Travelling required
• Proficient in MS Word, Excel, CRM software and CAD/CAM software
• Good command of verbal and written English

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo

2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES

21 Bukit Batok Crescent,

WCEGA Tower #11-74,

Singapore 658065

Tel: +65 6562 2321

www.united-personnel.com

Registration No: R1103478

EA Licence Number: 05C5278

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Hi,

Immediate hiring

To provide 1st level / 2nd level support to end-users in identifying, troubleshooting and resolving of notebook and/or desktop PC problems (that can be related to but not limited to hardware, software and application) and related peripherals (printers, scanners, projectors, and/or mobile devices).

· To perform installation, setup, configuration, migration, upgrading and maintenance of notebook and/or desktop PC, OS, software and related peripherals.

· To be prompted and meticulous in updating of daily incident handled in to the incident management tool / ticketing tools.

· To be responsive and proactive when handling of end users' notebook and/or PC problems and service requests.

· To be highly customer focused and diligent towards providing good customer service.

· Ensure notebook and/or desktop interconnect seamlessly with diverse systems including associated validation systems, files servers, email servers, computer conferencing systems, application servers and administrative systems.

· Liaise with third party vendors for replacement parts/components and rectification of faults if the equipment is under warranty or under some form of maintenance contract between the customer and third party vendors.

· Conduct and document changes based on quality processes including but not limited to device setup and configuration, asset inventory, retirement and management

· Support VIPs

· Perform standby duties when requested (Ad-Hoc basis)

· Perform smart hands (eyes and hands support) for other delivery functions including but not limited to Windows, Network, Linux, Backup & Storage, and external vendors

· Support user enquiries via phone/email/other collaborative tools

* Graduate in Degree or Diploma in IT with minimum 1 year of solid desktop support experience

* Basic understanding of network and Microsoft Windows Active Directory / domain concept

* Possess relevant IT skill set in hardware and software troubleshooting.

* Experience installing software, patches, updates on Desktops, Laptops or Servers

*Experience in supporting Windows OS, Microsoft Office Suite, Anti-virus software etc.

* Must be customer service oriented with good inter-personal and communication skills.

* Good attitude with positive mindset in learning and ready to excel.

* Able to work independently as well as in a team.

Regards

Kshama

+91 9833964181

[email protected]

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

The Sales Support Assistant/ Executive, under direction of supervision, primary responsibility is to support the Sales & Marketing team.

The Sales Support Assistant/ Executive will actively participate in discussions across departments, Sales & Marketing / Operations / Customer Services, contributing to the growth of the sales operational plan.

• Handling all administrative duties for the Sales department
• Providing assistance to management team members and executives as needed
• Preparation of sales order and quotations for customers
• Transacting sales contracts and associated Purchase Orders into ERP system
• Communicating courteously with customers by telephone, email and face-to-face
• Providing information to customers on status of order
• Managing and monitoring trends for requests for quotation
• Ensuring all sales and associated procedures are strictly adhered to
• Involved in development of sales system to improve operational efficiencies and information storage
• Liaison with Finance to ensure terms of sales are acceptable for credit assurance
• Liaison with Finance to provide information on invoices generated
• Liaison with Logistics to provide information on shipping status
• Perform related duties and special projects as assigned

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

Qualification:

Minimum 3years of experience in Production Support.Good experience in Unix/Linux and SQL/Oracle

• Experience in banking and Cards domain.

• Should have good functional knowledge and good communication & coordination skills

• Good Knowledge system/application log analysis

• Ability to effectively use complex analytical, interpretive, and problem-solving techniques.

• Verbal and written communication skills are vital.

Good-to-Have Good knowledge of Monitoring tools – AppDynamics, Splunk and Evolven will be an advantage.

• Good knowledge ability in building complex queries

• Good exposure in Cloud services

Sales Support

Xin Yuan Fei Edu Hub is looking for Sales Support to support the Sales team and assist potential clients in addressing and resolving any concerns they may have.

Job Description:

• Respond to enquiries (Wechat, telephone, email & walk-in) providing advice when necessary to prospective clients, ensuring that the Company provides all applicant with the relevant and accurate information.
• Attend to agents/parents to promote and market Company services, establish sales network and develop sales strategies.
• Assist students/parents on administrative matters relating to student admission to school (MoE or International)
• Accompany clients to statutory board, student admission requirements, etc.
• Plan & participating in visitation to schools by prospective clients including school staff liaison and relating matters
• Attend briefing/ subject sharing/ training sessions as mandated by the Company and/or its related corporations
• Assisting in other ad-hoc duties if required

Requirements:

• Diploma or Bachelor’s Degree holder with an interest in the education industry
• Proficient in Microsoft Office
• Excellent communication & interpersonal skills
• Ability to engage with customers via various channels
• Ability to engage and work as a team
• Bilingual in English & Mandarin to liaise with Chinese clients who can converse in Mandarin only