Responsibilities

• Organize/Support Webex Event

• High profile meeting support and monitoring

• Advance troubleshooting for application related issue

• Issue TAC and collecting of log

• Perform daily system health check

• Perform CR

• Preparation of report and material

Skills/Requirement

• Minimum ITE in IT related course or equivalent

• Minimum 1+ years of working experience

• Understanding of how Video Conference System works including the backend infra such as Cisco Call Manager.

• Understanding of Network Infra and the ability to do simple trouble shooting

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Title: Java Application Support Engineer (L2 - L3 Support)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBD

Pay: $5500- $8000

Duration: 1-year contract

Working Hours: Hybrid Work Mode

Job Summary: The Application Support Engineer will be responsible for providing high-quality technical support for our software applications. This role requires a strong understanding of Java development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

Application Support:

• Provide second and third-level support for Java-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

Troubleshooting:

• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

• Work closely with development teams to understand application functionalities and dependencies.
• Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
• Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

• Participate in the development and deployment of application updates and enhancements.
• Write and maintain documentation for application support processes and procedures.
• Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

• Manage and prioritize incident tickets and service requests.
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience in Java development and application support.
• Technical Skills:

1. Proficiency in Java and Java EE technologies.
2. Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
3. Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
4. Familiarity with version control systems (Git, SVN).
5. Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
6. Experience with monitoring tools and logging frameworks.
   

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

We are looking for a Technical Solutions Consultant with expertise in SQL Data Querying, troubleshooting APIs, and coordinating with global stakeholders on their advertising products, serving their Korean clients.

Responsibilities:

• As a Technical Solutions Consultant, you will be the technical point of contact for our clients and internal stakeholders. You will become an expert on our advertising solutions, consult with clients on best practices and resolve any technical issues that come your way. Technical Solutions Consultants are curious by nature, comfortable working in ambiguous situations, and love coming up with creative solutions to client needs.

Requirements:

• BA/BS in Marketing, Computer Science, or related degree
• 3+ years’ experience in the Digital Advertising and/or Technology industries
• Knowledge of Advertising Technology ecosystem
• Customer-facing experience translating technical concepts and solutions to non-technical audiences
• Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions and delivery
• Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript and HTTP
• Experience working with SQL and RESTful APIs
• Native or Business level proficiency in Korean as you will be working on the Korea market.

This is a 12-month contract role with potential to extend.

• Liaise with Managers/ Superintendents for prompt supply of technical spare parts or vsl repair jobs or annual services.
• Handle purchasing activities as well as arranging logistics to connect the spares to the vessels.
• Tally accounts and issue PO to vendor.
• Send enquiry/ requisitions to suppliers for owner’s asset purchases and as required.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotations from suppliers.
• Prepare purchase orders and delivery orders/ proforma invoices/ packing lists, etc.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for the supply of spare parts and repair services to vessels at convenient ports.
• Document filing/printing of invoices.
• Other duties as assigned by Manager/ Superintendents/Line manager.

Key Roles and Responsibilities

• Handling inquiries of vessel repairs/ services/ technical supplies worldwide as required and guided by Supt.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Document filling/ verifying vendors’ costs/ take approvals for added costs from clients and submit to accounts to raise the invoices for the completed jobs.

Qualifications

• Minimum Diploma/ or its equivalent.
• With at least 6 Months -1-year’s working experience preferably in Shipping Industry/Marine Repair Companies.

Job Summary :

We are seeking a highly skilled Developer for the role of Project Manager - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development .

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

Why Work at Ross Video?

We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

The Manager, Technical Solutions – Asia will directly manage the regional Solutions Architects across Asia, excluding SAARC region.

In addition, the duties of Manager, Technical Solutions – Asia will be required for Asia region on top of the management responsibilities. This is a pivotal role within the Asia Sales team and will be responsible for day-to-day management of the regional Solutions Architect team, ensuring the team is well trained and capable of supporting Regional Sales Managers across the entire portfolio of Ross solutions.

The Manager, Technical Solutions – Asia is expected to contribute technical and commercial advice across the wider sales team to help best position the team to win business. It is also expected that this role will drive improvements in the quality and performance of the team, innovating new processes or streamlining existing ones where necessary.

Responsibilities:

• Proactively evaluate the Solution Architect team’s capabilities and as needed and appropriate and drive improvement in quality and performance of the team, developing systems and processes where necessary.
• Responsible for the overall hiring, motivation and management of the team, including recruitment, mentoring, coaching and evaluating team members.
• Contributes to planning of partner training sessions and bi-annual events.
• Contributes to planning and execution of sales events and tradeshows throughout the year.
• Participates and contributes to sales opportunities driven by the Regional Sales Managers, prioritising efforts based on maximising total impact on the team’s productivity.
• Coordinates closely with Ross’ internal Sales team and business partners to align solutions designed to meet our customers’ business requirements.
• Proactively educates and provides professional development to team and business partners to enhance their product knowledge, technical acumen, and technical sales skills.
• Where necessary participates in Solution Architect functions; systems design, customer meetings, tender responses etc.
• Acts as a “Technical Evangelist” to help build trust and inspiration with our partners and customers.
• Participates in developing and implementing product awareness collateral / presentations.
• Provides client feedback to Marketing Product Manager(s) on product & application requirements.
• Performs other related duties as required.

Knowledge / Skill / Experience requirements:

• Minimum 7 years of combined sales, sales engineering, pre-sales experience.
• Experience of managing as a team of systems architects or engineers.
• Record of achievement and technical solution expertise in a comparable sales role.
• Ideally possesses an understanding of commercial strategy and sales process.
• Understanding of the Broadcast / Media Technology Market (Live Production experience an asset).
• Excellent Communication & Presentation Skills.
• Able to work co-operatively with and across all company departments.
• Excellent presentation abilities and proficient in Word, Excel, and PowerPoint.
• Possess strong and creative problem-solving traits.
• Existing knowledge and use of Ross Video products (preferred).
• Experience working with CRM’s, SalesForce preferred
• Willing to Travel up to 50% of the time
• Travel to trade shows as required
• Attend Sales Meetings and training sessions, as required

Ready for a new challenge? Click the link to apply and take the next step toward advancing your career!

https://us242.dayforcehcm.com/CandidatePortal/en-US/rossvideo/Posting/View/7910?source=LinkedIn

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Senior Technical Officer to join our Beach Club team!

As the Senior Technical Officer we rely on you to:

• Maintain electrical and mechanical plant & equipment of the attractions
• Assist in assigned work requests within the attractions
• Highlight technical issues that require attention
• Support Director of Engineering in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Key Responsibilities:

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with development team to make understand project requirements and ensure these are met.
• Define best practices and standards for the web service implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.
• Good knowledge of CICD.
• Write & review Junit, functional and end-to-end tests.
• Identify and resolve performance and scalability issues.
• Understanding of Operating system like Linux, IBM AIX Server
• Support User acceptance testing and get sign off
• Deploy of web application and web service in UAT & Production
• Write Functional Specification & Technical documents
• Working with version control system - Git or similar systems

Requirements:

• Bachelor’s degree in Computer Science.
• 8+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with JSF, Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Web service (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Strong hand-on on application server like WebSphere, WebLogic or JBOSS.
• Strong hand-on experience on the Database like Oracle, Microsoft SQL Server
• Good Understanding of the Operating system like Linux, IBM AIX Server
• Good documentation skills to write FSD & TSD
• Hand-on on Git or similar systems

Job Description:

• Address challenges in existing batch workflows using Automic and file transfer rules in IBM Sterling with enhanced security measures.
• Provide support for Automic AWA and file transfer change requests, incidents, and IT projects.
• Ensure compliance with audit requirements for batch workflows in Automic and file transfer rule in IBM Sterling.
• Provide detailed RFIs for client application systems.
• Support interface connectivity across client internal systems and client external partners such as Collection Agencies, Government Agencies etc.
• Perform SPS MSSL market trial onboarding when requested by users.
• Support SIT and UAT testing for Automic upgrade projects.
• Guide the ITS SCO and applications team on SFX/Automic transformation, focusing on batch job design, creation, modification, and file transfer event setup.
• Collaborate with the applications team to address BAU batch and file transfer issues in existing batch workflows in Automic.
• Collaborate with the applications team to address file transfer rules in IBM Sterling using enhanced security measures.
• Automate the on-boarding and off-boarding trading partners in SFX.
• Improve the provisioning processes for Automic and SFX project environments.
• Streamline the migration processes from QA to PROD for file routing rules.

Job Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Minimum 4 years of relevant experience in in Automic AWA and IBM Sterling.
• Proficiency in managing and troubleshooting batch workflows using Automic AWA.
• Experience with file transfer rule creation and maintenance in IBM Sterling, including the application of enhanced security measures.
• Familiarity with Agile methodologies.
• Strong cross-team collaboration and communication skills.
• Strong analytical and problem-solving skills.

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills