Responsibilities:

• Provides safety engineering guidance and support to other disciplines, ensuring assurance of technical safety aspects in design.
• Ensures major hazards are identified, adequately assessed, evaluated, and managed in accordance with relevant statutory, client and project specific requirements.
• Identifies safety engineering elements are not fully integrated into the design and propose solutions to rectify the situation.
• Identifies change in regulatory requirements and advise relevant departments of requirements to comply.
• Develop specifications, terms of reference and scopes of work for specific safety engineering studies.
• Gather necessary information and provide inputs to safety studies.
• Develop or supports safety philosophies: Passive Fire Protection, Escape Evacuation and Rescue, ESD,
• Knowledge of Fire & Gas Detection, Fire Fighting Develop or support functional safety management: FSMP, SRS
• Supports the development of ESD and F&G Cause & Effect design.
• Leads hazardous area classification studies, Writes procedures, specifications, and material.

Requirements:

• Degree in Chemical/Petroleum Engineering with relevant experience in Process/Technical Safety
• Engineering degree with a Master's or Diploma in Process Safety and Risk Engineering, and experience in Technical Safety will be strongly considered.
• 3 years of relevant working experience
• Possess positive and willing to learn attitude.
• Able to multi-task and able to work in a fast-paced environment.

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Working hours

(All Yards)

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

This position requires 5 days per week onsite in our Singapore office and occasional after hours support for moves and IT infrastructure changes.

What is Front Office Desktop Support responsible for?

Front Office Desktop Support provides technology and functional support to internal clients for issues including hardware, operating system, desktop/web applications, mobility, conferencing, and printing. Our goal is to increase users’ ability to self-service, automate contacts, enhance users’ experience, and support users in adopting new technologies. We are the primary customer interface with technology and are responsible for supporting all customer facing technologies.

What is the Associate IS Analyst-Technical Support responsible for?

Provide desktop support for Franklin Templeton employees. This includes addressing their technical issues, requests, and support of the IT Infrastructure.

What are the ongoing responsibilities of this position?

• Provide on-site technical support and customer service as well as remote user support
• Running of the server room. Able to effectively isolate issues relating to power supply, UPS, air conditioning and infrastructure cabling
• Maintain accurate tracking of tape media, loading/ unloading of tape media for backup and restoration
• Participate and conduct Disaster Recovery exercise for local office and regional offices
• Build customer relationships with the senior level employees and administrative support personnel in the office and travel to our other offices in the region
• Accountability for addressing technical issues in a timely manner and providing concise and timely updates
• Address issues that arise within the local office and tickets for local and remote users routed from the service desk
• Coordinate, setup, and support technologies used in Conference Rooms
• Provide Audio Visual Support for internal meetings as well as domestic offsite meetings
• Provide support for trading and investment management technologies
• Supports and maintains effective relationships with users in their assigned areas, especially regarding operating systems, applications, mobile devices, new technologies and communications infrastructure
• The primary value is to provide quick and effective resolution while minimizing disruption to the customer
• Actively participate in team meetings
• Ordering and maintaining inventory of IT assets as well as ensuring accurate invoicing
• Project work related to acquisitions and integration of companies
• Coordinate and support office moves, and user restacks
• Be an active advocate for the customer within IT and with outside technical groups
• Escalate issues to the appropriate teams and drive to closure
• Manage the ticketing queues to ensure issues are prioritized and actioned
• Availability to provide support outside business hours
• May include occasional travel to other offices
• Follow company guidelines, processes, and standards
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Ability to perform remote troubleshooting and provide clear instructions.
• Set up, maintain, and troubleshoot Microsoft Windows (Win 11 AND Office 365) Desktop and Laptops
• Basic Knowledge of ADS, DNS, DHCP configuration
• Handling of Asset management and vendor management
• Basic LAN (Network) troubleshooting knowledge and understanding of VLAN concept
• Outlook, MS Teams, and OneDrive configuration in end client
• Identify and escalate situations requiring urgent attention, redirecting problems to appropriate resources
• Assist in creation of technical documentation and manuals regarding standard operating procedures and customer service guidelines relating to remote and localized IT support

What qualifications, skills and experience would help someone to be successful?

Minimum Qualifications:

• Bachelor’s or higher degree in computer science or related field
• Minimum of 2 to 3 years in a similar fast paced and dynamic environment in the desktop support role
• Excellent skills and abilities in organization, planning, multi-tasking, and flexibility
• Excellent communication and interpersonal skills
• Good problem-solving and critical thinking skills
• Ability to actively participate as part of a team as well as work independently
• Strong service delivery and customer management skills for local and remote users
• Proficient in supporting Windows 10, Windows 11, Office 365, iOS, and Mobile Technologies
• Reliable transportation – mileage will be reimbursed when travelling to a non-primary office is required
• Excellent problem-solving and multitasking skills

Preferred Qualifications

• Experience supporting multiple facets of the business in a corporate environment strongly preferred
• Experience using ServiceNow Ticketing system

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request.

We regret that only short-listed candidates will be notified.

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Responsibilities :

• Support the technical team and construction team for all design matters.
• Review all technical documentation and drawings of the Project works.
• Work closely with consultant on the scope of services, design and project deliverables to enhance site efficiency and constructability.
• Manage design approval process and coordination with the clients, consultants and subcontractors in a timely manner to resolve all technical issues.
• Ensure strict compliance of the design in accordance with contractual requirements.
• Identifies and highlight to management and project team of any potential risks or issues that will impact project performance.
• Support tender team and prepare technical tender documents as per specifications for bidding of civil and structural engineering projects as when assigned.

Requirements :

• PE Board Recognised Degree in Civil Engineering
• Minimum 5 years of design management experience with at least 1 year of design experience in consultant firm.
• Strong coordination and collaboration with other disciplines.
• Good interpersonal and communication skills .
• Good organization and time management skills.

• Supports the technical team and construction team for all design matters.
• Reviews all technical documentation and drawings of the Project works.
• Works closely with the Consultants on the designs and project deliverables to enhance site efficiency and constructability.
• Understands and familiar with Authority approval/clearance of works including URA, BCA, LTA, PUB, etc.
• Manages design approval process and coordinates with the Clients and Consultants in a timely manner to resolve all technical issues.
• Ensures strict compliance of the design in accordance with contractual requirements.
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties.
• Prepares shopdrawings with in-house BIM team and obtains approval in advance to site installation dates.
• Raises queries to Client or handles Client’s clarification on technical requirements pertaining to the Project works.
• Prepares and presents design progress status and slides to KTC management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e. Architectural, MEP, BIM, etc.) on design to ensure delivery of high quality outcome.
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned.
• Attends Technical Meetings, Coordination Meeting, Site Meetings, etc as and when required.

· Manage and grow customer base on the assigned product range.

· Prospecting sales visits and regular follow-ups to customer relationship

· Offer commercial and technical proposals or quotations according to technical specifications and customer requirements

· Tender preparation, sales presentations, conversion of prospects to customers and after-sales service

· Gather regional market and competitor information (technical, prices and product development), ensure meeting pre-determined targets.

· Formulation and execution of market growth strategies for tasked Segment and territories

· Collaborate and work with other department/ regional offices to maximise growth and orders

· Prepare and deliver technical presentations and demonstrations to clients

· Collaborate with the engineering and product development teams to understand product specifications and capabilities.

· Oversee and coordinate the installation and implementation of products and systems.

· Ensure projects are completed on time, within scope, and within budget.

· Prepare and present sales proposals, contracts, and agreements.

· Track and report on sales performance and progress against targets.

· Maintain accurate records of customer interactions and transactions.

· Provide post-sales support to ensure customer satisfaction and repeat business.

· Address customer inquiries and resolve issues in a timely and effective manner.

· Gather customer feedback and work with internal teams to improve products and services.

· Traveling within the designated region to meet clients and manage projects as require.

· Participate in industry conferences, trade shows, and networking events to promote the company and its products.

Requirements:

· Diploma in Marine/Mechanical/Electrical/electronic/Engine

· Possess good sales and customer service knowledge

· 7-10 years of sales experience in marine diesel engine or marine equipment related experience.

· Self- motivated, independent and sales driven to develop and increase revenue

· Strong learning curves in upgrading technical knowledge

. Excellent presentation and negotiation skills

· Regional travelling is required

· Good oral and written communication skills in English and Chinese

. ⁠Other assigned duties

For more information, please reach us at [email protected]

*Only shortlisted candidates would be notified*

Responsibilities:

• Manage and oversee daily vessel operations, including vessel movements, document handling, and risk management.
• Ensure compliance with Port State regulations and maintain up-to-date knowledge of international maritime regulations and environmental standards.
• Handle and review ship and cargo documents, ensuring customs compliance for international shipments.
• Raise purchase requisitions and purchase orders for vessel maintenance and repair requests.
• Track and review approved purchase requisitions and manage procurement processes for all vessels.
• Collaborate with various stakeholders to ensure seamless operation and compliance with regulatory standards.
• Provide technical guidance and support in shipyard and offshore operations, as required.

Requirements:

• Proven experience in managing vessel operations and technical support.
• Strong understanding of international maritime regulations and environmental standards.
• Experience with ship and cargo document management, including customs compliance for international shipments.
• Ability to raise purchase requisitions and manage maintenance and repair procurements.
• Willingness to travel and work in challenging environments, including shipyards and offshore locations.
• Strong team player with the ability to work within time constraints.
• Excellent communication and interpersonal skills.
• Strong sense of integrity, professionalism, and commitment to safety.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Responsibilities:

• Confirm compliance with IMO, classification society (Class NK) and inspections stipulated by the Japanese government (JG) and comply with technical standards.
• Manage ship-related operations, with operational efficiency and troubleshooting skills.
• To check Ship design drawings and technical specifications
• Maintain appropriate technical drawings, specifications and reports.
• Identifying and resolving problems in the field and proposing improvements to increase efficiency and quality.
• Facilitate coordination with relevant parties (shipyards, classification society, manufacturers, etc.) to ensure smooth operations.
• Thorough control and rapid response in spare parts stock management, repairs and maintenance.

Requirements:

• Minimum 9 years of engineering experience with a degree in Mechanical Engineering or a recognised degree in the relevant field subject to the acceptance of the engineer.
• Minimum 4 years of engineering experience in civil construction.
• Proven track record in the construction of;

o Experience in large size of civil construction project sites over SGD 1000M.

o Dredging works

o Reclamation works

o Caisson manufacturing work

o Construction using a large floating crane (SWL 3,000t or more)

• Good knowledge of marine engineering and structural mechanics.
• Good knowledge of Class NK and Japanese Government ship surveys.
• Experience in planning maintenance and management for working vessels.
• Well-versed in ship maintenance requirements.
• Positive working attitude and ability to work in a fast-paced environment.
• Positive troubleshooting/finding root cause with the ship's crew on board.

• Deploy, configure and integrate IT components and related border-control endpoints, including Hardware and Software.
• Part of integration team on site to troubleshoot, analyse and resolve issues through log analysis and hardware diagnostics.
• Perform integration testing on lab test benches & on-site.
• Communicate and interface with vendors and customers.
• Generate reports and write documentation, e.g. business data reports, operation manual, test procedures and test reports.
• May be required to perform integration and deployment tasks during maintenance hours (i.e. late night till early morning) if it involves changes to operational systems.
• Other duties as assigned.
• Ability to work in a fast paced & dynamic environment, handling complex deployment and integration tasks with professionalism.
• Conscious about service quality, with an appropriate sense of urgency in fulfilling customer requirements.
• Possess strong troubleshooting skills and techniquesAbility to manage assigned integration and deployment activities independently.
• Ensure completion of integration & deployment tasks within agreed timelines.
• Knowledge and experience in 2 or more of these skillsets: -
• Enterprise scale Linux and Windows administration with strong troubleshooting skillset
• VMware ESXi and vCenter administration with strong troubleshooting skillset (Preferable with CLI knowledge) (7.0 and above)
• Kubernetes K8s
• TCP/IP Networking, Network/Security devices (e.g. Cisco Switch, Firewall, Fortinet)
• MSSQL, Oracle, and other database servers
• Monitoring systems (e.g. Centreon, Nagvis)
• Familiarity with the following will be advantageous: -
• Management of SAN storage, NetApp storage and tape library
• Administration/Management of security tools, e.g. Antivirus, EDR, Windows Key Store, etc.
• Windows PowerShell, Unix Scripting

Job Description

• Industry/ Organization Type: Manufacturing (O&G)
• Position Title: Technical Sales Engineer
• Working Location: Redhill
• Working Hours: 5 days (Monday to Thursday 8.30 AM – 6 PM, Friday 8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $6,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Develop and grow key accounts in the Oil & Gas or Petrochemical sector.
• Establish and maintain business relationships with target customers to secure sales.
• Cultivate a comprehensive understanding of the customer’s operations and objectives.
• Develop and adhere to optimum profit margins and pricing points.
• Monitor assigned accounts - including progress, customer requests, competitor activity, and execution updates.
• Collate forecasts and reports for each key product/service offering assigned.
• Plan and negotiate long-term contracts with key account customers.
• Present and close sales opportunities to executives at major oil companies.
• Continually push company’s product/services to existing customers.
• Coordinate site work and discuss technical requirements on-site with customers.
• Review customer requests and provide technical solutions.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Mechanical Engineering or equivalent.
• Has 3 years of working experience in downstream oil and gas/petrochemical industry preferred.
• Prior experience in flange management is advantageous.
• Proficiency with CAD tools such as Solidworks and AutoCAD is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69726 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Provide presales and post-sales support on the technical queries by customers on the automation product.
• Provide technical support to customers via phone call or in person to provide solutions for them.
• Responding to their needs and make the best recommendation for them.
• Work closely with sales team to ensure they are equipped with up-to-date technical information.
• Provide product training and conduct product demonstration to customers.
• Perform needed evaluation and assessment on customers’ workpieces to ensure it is fulfilled as per their requirements.

Job Requirement:

• Good interpersonal and communication skill
• Welcoming fresh entry level with electrical/electronic or mechatronics background
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• Willingness to learn and with positive attitude

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Siemens Smart Infrastructure's Smart Building Solutions unit seeks an experienced BMS Pre-Sales Engineer in the ASEAN region. This role involves ensuring high-quality Building Management System solution proposal and pricing. As a part of Siemens, the position provides the opportunity to work with cutting-edge technology in a high-growth environment, collaborating with diverse teams and contributing to business growth in Singapore and other ASEAN countries. The role is based in Singapore, with anticipated travel within the ASEAN region.

You’ll make a difference by:

• Responsible in Building Management System bid design and estimation.
• Collaborate closely with Sales Manager in bid estimation.
• Collaborate with regional technical support team to provide Technical Support& Bidding Support.
• Drive Building Management System/Digital Community within the ASEAN region.
• Development and alignment of Building Management System/Digital strategy in alignment with Business Line Head
• Support handing over of solutions to Project Execution team.
• Work with various approved vendors to formulate the overall solutions.
• Continuous improvement in bid estimation competence in the local organizations.

You’ll win us over by:

• Degree/Diploma in Engineering
• Minimum 3-5 years of experience in the similar field
• Sound technical knowledge for Building Management System related industry.
• Has good experience in design & estimating both green and brown field projects (replacing/upgrading the systems).
• Knowledge in Autocad and Visio
• Ability to work with people at all levels and from different cultures and backgrounds.
• Good work ethics and good results orientation.
• Able to work in a fast-paced environment.
• Excellent communicator who is independent, resourceful, and analytical.

Create a better #TomorrowWithUs!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Job description

• Provide remote/onsite technical support and services for related software.
• Apply Problem Determination/Problem Source Identification (PD/PSI) techniques in diagnosing and resolving complex technical problems for clients/services teams.
• Collaborating with other worldwide support/development teams and organizations to ensure a timely, accurate and seamless solution.
• Assist on pre-sales related activities such as requirement gathering, preparation of SOW and creation of new offerings. The candidate will be required to implement and maintain the solution built.

Required technical skills:

• Experience in troubleshooting z/OS and related software
• Experience in providing routine z/OS system maintenance related tasks
• Experience to solution and implement z/OS related infrastructure:

- SMP/E

· RACF

· DFSMS

· z/OS version upgrade

· z/OS and storage related migration to new hardware

Additional/Optional technical skills:

- Parallel Sysplex

- MQ on z/OS

- DB2 on z/OS

- CICS

- Omegamon

- Storage related skills – DS8k, IBM VE, etc

Requirements:

• Bachelor's Degree in IT or equivalent.
• At least 10 years of experience in z/OS and related Software.
• Open for 24x7 Support model.
• Fluent in English, both written and communication.
• Possesses effective communication skills, with the ability to work as a team both in person and remotely and to build up relationships across various teams worldwide.
• Able to solve problems independently.
• Customer oriented.
• Technical writing skills.

• Position : Technical Support Engineer (Automation Products) – Up to $4,500 + AWS
• Location : West – Bukit Batok Crescent
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Automation

Main Responsibilities:

• Provide pre-sales support and post sales application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Documentation and recording of all service, support and application activities
• Conduct product training and demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/Mechanical
• No experience required/ Entry level candidates are welcome to apply
• Training on products will be provided
• Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Posting: Technical Support Engineer (L2) - Network &/or System Trained

Location: Singapore, Ubi
Salary: SGD3,500 – SGD5,000

About the Role

Our client, a renowned IT Solutions company with a strong presence in Singapore and Malaysia, is seeking an experienced Technical Support Engineer (L2) to join their Singapore office in Ubi. This role requires expertise in network and/or system technologies to support their diverse client base and ensure seamless IT operations.

Key Responsibilities

• Deliver second-level technical support for network and/or system infrastructure.
• Diagnose and resolve advanced hardware, software, and networking issues.
• Configure, maintain, and optimize IT systems, servers, and networks.
• Collaborate with clients and internal teams to implement effective solutions.
• Monitor and manage network performance and troubleshoot performance bottlenecks.
• Document processes, solutions, and system configurations for knowledge sharing.
• Assist in IT projects, including infrastructure upgrades and deployments.
• Ensure timely escalation and resolution of critical issues while adhering to service-level agreements.

Qualifications & Requirements

The ideal candidate should have:

• A diploma or degree in Information Technology, Computer Science, or a related field.
• 2–3 years of relevant experience in network and/or system support roles.
• Proficiency in networking protocols, firewalls, VPNs, and server management.
• Experience with Windows/Linux servers, virtualization platforms, and network devices.
• Certification in CCNA, CompTIA Network+, or equivalent is highly desirable.
• Excellent problem-solving and analytical skills.
• Strong communication abilities with proficiency in Mandarin to liaise with Mandarin-speaking clients.
• A proactive mindset, capable of working independently and within a team.

Why Join This Team?

• Competitive salary with opportunities for career progression.
• Be part of an innovative and supportive IT environment.
• Exposure to a variety of challenging and impactful projects.

How to Apply:Interested candidates are invited to apply through the job portal.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Perform servicing, troubleshooting, and repairs of equipments
• Provide technical support to the Sales team for applications and installations.
• Conduct on-site inspections, preventive maintenance, and draft service reports.
• Assist with equipment checks, goods receiving, and project site work as needed.

Requirements:

• Diploma in Mechanical/Electrical Engineering or relevant.
• At least 1 year experience in water treatment or similar industries.
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to submit your application or send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide pre-sales and post-sales technical support to customers. Assist in understanding product specifications, features, and applications.
• Engage with customers to understand their technical requirements and challenges. Offer solutions and recommendations based on the company's products or services.
• Provide training sessions for customers, sales teams, and distributors. Ensure that end-users have a clear understanding of product functionality.
• Investigate and resolve technical issues or challenges faced by customers. Collaborate with the engineering team to find solutions.
• Collaborate with internal teams, including sales, marketing, and engineering, to address customer needs and provide a seamless customer experience.
• Develop and maintain in-depth knowledge of the company's products, technologies, and industry trends.
• Create and update technical documentation, including manuals, application notes, and technical guides.
• Manage technical aspects of projects, ensuring successful implementation and customer satisfaction.
• Continue to provide support after product sales, ensuring ongoing customer satisfaction and addressing any additional needs.

Requirements:

• Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
• Knowledge of programming in C,C++
• Knowledge of embedded electronics fundamentals
• knowledge of LoRaWAN and related IoT products.
• Passion for exploratory testing and test automation.
• Knowledge on Microsoft Office (Words, Excel & Powerpoint)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose.

ARC Tier 1 is the first line of technical support.

This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

What’s the role?

Bloomberg Technical Support is responsible for deploying and supporting Bloomberg’s variety of products and services. This high-profile role requires experience across general technical areas pertaining to hardware, software and networking, in addition to experience with coordinating the implementation of technology solutions.

The Technical Support team is seeking a qualified individual to provide leadership and direction to the team in Singapore. You will possess a strong customer focus, passion for leadership and high interest in technology. In addition, you have good attention to detail with excellent coaching and communication skills. You will work closely with a range of stakeholders to deliver access to the Bloomberg infrastructure while meeting our clients’ connectivity needs.

As a confident and well-organized communicator you will also be responsible for handling key accounts, regularly liaising with market data and technology personnel, as well as telecommunication providers, service vendors, and partner with a variety of internal stakeholders to ensure the highest quality of service to our customers.

You will work towards developing a collaborative team environment that fosters creativity and places a high value on providing quality customer service and technical support. Striving for excellence in both team productivity and customer happiness is at the heart of this position. You will be responsible for the hiring, on-boarding, evaluation and continued development of your team members.

We'll trust you to:

• Maintain quality relationships with your team on both a group and individual level
• Ensure that your team's performance is on track to meet departmental goals across multiple metric categories such as productivity and quality
• Provide tailored coaching that improves individual productivity and performance
• Empower your team to innovate and challenge traditional thinking on how to best tackle clients' technical issues
• Establish strong global & interdepartmental relationships and strategies to make valuable contributions to the business
• Build and drive strategies for your team that aligns with the department and business goals in the region
• Be involved in recruiting, hiring, and identifying candidates with potential to be successful at the role

You'll need to have:

• Minimum 3 years of working experience in technical support or a similar role that engages with internal or external clients in a technical capacity
• Minimum 1 year of experience in leadership, mentoring, coaching or training
• Business proficiency and fluency in Mandarin to support Chinese-speaking clients
• Excellent written and verbal communication skill in English
• Demonstrated people management, project management and change management skills
• Extraordinary level of customer service and a good understanding about our business
• Experience managing workflow or projects for our product and its technical area (software, connectivity, data, etc.)
• Strong stakeholder management skill, including networking and communication skills
• Experience working in a global, team-oriented, and collaborative environment
• Ability to quickly prioritize and take appropriate actions in handling escalated cases
• Strong interest in learning Bloomberg products and its technical concept and architecture
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd love to see:

• Experience and knowledge of our product implementation workflow including the installation, relocation, and removal of new Terminals, routers, and circuits
• Experience and knowledge in troubleshooting client issues related to the Bloomberg software, hardware, SFTP, FIX and API products
• Experience and knowledge of PC hardware, operating systems and software suites
• Knowledge of networks with an understanding of but not limited to IP addressing, sub-netting, routing and Secure File Transfer Protocol

If this sounds like you:

Apply if you think we’re a good match. We’ll get in touch with you to let you know the next steps but in the meantime feel free to browse this: http://www.bloomberg.com/professional

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996