Responsibilities:

• Response to online queries and coordinate with the relevant teams.
• Utilising system databases to execute routine membership related tasks and generate monthly membership and sales reports.
• Coordinate website/mobile appupdates.
• Conduct site testing, including User Acceptance Testing, mobile apps, websites, and promotions as needed to evaluate functionality and user experience.
• Assist in the creation, coordination, production of content for marketing materials.
• Manage database filtering reports including profiling of the customers for respective marketing campaigns/activities.
• Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields
• One year of relevant working experience
• Proficiency in Microsoft Office and Google Forms.
• Bilingual in both Chinese and English (to liaise with Chinese business associates)
• Meticulous, detail and good organization skills
• Able to work independently and a good team player.

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

Position

As Senior Application Support Analyst, you will be Leading with innovative and fully DevOps oriented teams in order to provide production support for both the Asian Region and the World.

This position is part of a new support team formation for the company's new strategic program. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for the company's clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Lead and mentor a team of support analyst, you will be responsible for overseeing the daily operations of technical support team as well as participating as an active member of the team. As a Support Lead, this position will partner with the Paris counterpart to deliver exceptional support by organize work, build reports, handle escalations, and most importantly working on continues improvement and efficiency increase by optimizing the process and automating the support work.

To ensure user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user

Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date

Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

Must have skills as Good communicator, who can translate technical issues in Simple language which is understandable and relatable with Business and Operations.

Leadership Skills

• Lead the elaboration of a production issues with business stakeholders and concerned IT teams.
• Lead the problem management with the application teams, identify action and follow-up the implementation roadmap.
• Lead, Manage and Mentor the work of support analyst under you for their key responsibilities.
• Lead and ensure the continues optimization of production activity in form of automation.
• Lead as a liaison between Business users, Operations and IT team for all support requirements.
• Lead Incident & Problem Management related actives.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Experience in leading transformation/Implementation for Monitoring tools & Automation.
• Strong experience in communicating and managing Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Must have prior experience in leading team and aligning with Management.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 8 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

As Application Support Analyst, it’s a L1 & L2 role for Global Support, you will be involved with Incident communication, Problem follow-up, transversal coordination of key initiatives to provide support for both the Asian and Europe Region.

This position is part of a support team for Cash & Coorporate Banking applications. They are deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office.
• Trade Finance
• Loan Management
• Channels

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely manner

- Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification

- Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

• Ensures Daily support tasks

- Ensures sanity checks are performed (morning, evening) and on-calls duty

- Contributes to change requests, urgent data modifications and INTPRODs executions

- Escalates issues if need be, but remains the main point of contact for the user

• Pushes for sustainable resolutions and sustain knowledge management

- In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)

- Contributes to major incident reports and post-mortems when required

- In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation

- Keeps the support documentation up-to-date

• Acts as the IT Run preferred communication channel with all stakeholders

- Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.

- May extend his activities to complementary tasks like Testing or BA if part of the squad.

• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have Rich banking experience in handling business and Operation uses.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely mannerPrioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
  Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
  
• Ensures Daily support tasksEnsures sanity checks are performed (morning, evening) and on-calls duty
  Contributes to change requests, urgent data modifications and INTPRODs executions
  Escalates issues if need be, but remains the main point of contact for the user
  
• Pushes for sustainable resolutions and sustain knowledge managementIn case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
  Contributes to major incident reports and post-mortems when required
  In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
  Keeps the support documentation up-to-date
  
• Acts as the IT Run preferred communication channel with all stakeholdersContributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
  May extend his activities to complementary tasks like Testing or BA if part of the squad.
  
• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Responsibility

• Attend to walk in, phone call, and email enquiries
• Issue quotation and meet customer to get project briefing and give material samples
• Develop, manage and build relationships with major trade distributers
• Conduct cold calls and other marketing strategies to generate new accounts
• Attend mock up presentations
• Liaise with local and oversees suppliers
• Achieve sales targets
• Help with general sales support duties such as doing powerpoint presentations and house keeping of materials library.

Requirements:

• Team player and able to work independently

Scope of work

1. Hande calls, walk-in enquiries, delivery, school mails, parcels dispatch
2. Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance
3. Maintaining and updating of data records
4. Compilation of statistics
5. Filing and typing
6. Drafting of correspondences
7. Attending to pupils who are unwell
8. Any other duties as assigned by School

Qualifications, skills and experience:

1. At least an O-Level
2. Must be able to handle telephone enquiries from Mandarin speaking parents / vendors
3. At least 3 years of experience providing admin support
4. Proficient in MS Office
5. Basic First Aid knowledge
6. Good communication and inter-personal skills
7. Good team player with high level of initiative
8. Good customer service skills
9. High level of initiative and able to work independently

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 1 year (1 Jan 2026 to 31 Dec 2026).

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Admin/Operational Support Analyst

• 2+ years of Admin / Operational Support experience.
• Raising of eMemo/Contract activities - must have experience
• Staff Onboarding/Off-boarding process - must have experience
• Hands-on understanding / experience in Microsoft product is require (MS Excel (Vlookup / Hlookup), Outlook, Word) - must have experience
• Streamline, clean up, create proper hierarchy for document repository.
• Tracker and chaser deliverables and To-Dos
• Liaise with Service Recovery Test Center of Excellence (STSS) / Finance
• Support in SDM and related documentation activities
• Communicating and following up admin support for Control-M scheduled maintenance related activities
• Report generation / inputs for broader reporting for pillar based on data pulled from various resources
• Admin support, coordination, governance activities for production pillar
• Data clean up, highlighting quality issues based on checklist and correction as per guidelines-
• Setup of meetings, capture minutes, follow ups with teams as required.
• All other non-technical tasks that can be performed within Service Recovery to support the Service Recovery team

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.

Domain : Banking

Required Skill Set: Hadoop, Kafka, Python, Autosys and SQL

• Good experience in Production support projects.
• Experience in Consumer/Wealth Domain.
• End to end driving COB/Volume test exposure.
• Should have good functional knowledge and good communication & coordination skills
• Ability to effectively use complex analytical, interpretive, and problem-solving techniques.
• Verbal and written communication skills are vital.

DSC Clinic (31 Kelantan Lane), our outpatient clinic for the diagnosis, treatment and control of STI in Singapore.

Roles and Responsibilities

• Attend to caller’s enquiries and answer basic STI related queries

• Provide relevant service information to callers

• Ensure basic telephone standards are adhered to

• Assist in appointment booking via phone calls, email/online and referrals from other healthcare institutions

• Monitors appointment bookings and ensures an even distribution of appointments

• Assists in registration, billing and appointments booking of patients at the Public Clinic

Job Requirements

• GCE 'N' Level and above

• At least 1 year of call centre work experience

• Good communication skills, typing and computer skills.

Job Description:

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Requirements:

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultants.

Job Summary

You will be working with our client in the financial industry. You will play an important role in transforming structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.

Responsibilities

Software Development:

• Design the solution and develop the software using waterfall/Agile methodology.
• Perform investigation, troubleshoot issues by developing scripts, SQL queries.
• Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.
• Work with deployment team/DevOps team on setting up continuous integration, build and release automation.
• Provide estimates for stories during sprint planning for Agile project.
• Convert acceptance criteria into automated unit tests cases.
• Support production issues and duty rotation for after-office-hours support
• Champion Agile technical practices such as test-driven development, pair programming and refactoring
• Involve in application deployment to the various environments.

Software Testing:

• Understand the requirements from internal and external stakeholders’ groups and work with the development team to define and improve the build system quality.
• Review stories or requirement specs to ensure that requirements stated are correct, unambiguous and verifiable.
• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.
• Collaborate closely with stakeholders and project team to identify needs and requirements for estimation of testing scope and time frame.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with other parties, validate the output and expected outcome e.g. data to and from other parties’ systems and feedback on improvement requirement.
• Conduct extensive manual functional /exploratory testing, including browser testing.
• Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required.
• Conduct application performance and security testing to ensure we have a robust and secured system in place.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Demonstrate the tested stories during Sprint Review and prepare production show case to show the completed stories tested.
• Preferably to have passed the ICT Assessment Certification for Software Developer conducted by NUS-ISS.

Requirements

• Bachelor’s degree in IT, Computer Science, or a related field.
• Good understanding and completion of projects using waterfall/Agile methodology.
• Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development
• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behaviour driven development (BDD).
• Ability to troubleshoot complex issues ranging from system resource to application stack traces.
• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.
• Hands-on experience in big data engineering jobs using e.g. Python, Pyspark, Linux or ETL tools like Informatica.
• Strong SQL and data modelling and data analysis skills.
• Good understanding of analytics and data warehouse implementations.
• Demonstrate knowledge of creating packaging / build scripts with Docker etc.
• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.
• Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent will be a good to have.
• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Job Description

• Managing the school's ICT resources, including inventory and

asset management, maintenance of ICT equipment, replacement

and condemnation of ICT equipment, and loaning of ICT

equipment.

• Updating information on the school website and school portals.

• Managing and maintaining non-SSOE equipment and devices,

e.g. Chromebooks, MacBooks, Windows laptops, projectors and

visualisers.

• Managing and monitoring students' usage of Chromebooks in the

school and maintaining whitelist/blacklist via DMA software.

• Providing first-line technical support for students' Chromebook

devices and liaising with vendors for repair/collection.

• Providing support for AVA/IT/Live-stream setup during school

functions/events.

• Providing ad hoc technical support to staff in the school when

necessary.

• Conducting ad hoc IT training for staff and students (when

required).

• Conducting stock-taking for all ICT resources (equipment and

software) twice yearly.

• Performing any other ICT-related administrative or operational

duties as required.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely manner

- Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification

- Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

• Ensures Daily support tasks

- Ensures sanity checks are performed (morning, evening) and on-calls duty

- Contributes to change requests, urgent data modifications and INTPRODs executions

- Escalates issues if need be, but remains the main point of contact for the user

• Pushes for sustainable resolutions and sustain knowledge management

- In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)

- Contributes to major incident reports and post-mortems when required

- In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation

- Keeps the support documentation up-to-date

• Acts as the IT Run preferred communication channel with all stakeholders

- Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.

- May extend his activities to complementary tasks like Testing or BA if part of the squad.

• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Company Description

Giftano is Singapore’s leading online gifting marketplace and B2B platform for Rewards,

Incentives & Gifting solutions We carry the widest range of gift cards, experiences, and physical

gifts for both personal and corporate gifting.

Role Description

This is a full-time on-site role for an Operations and Support Executive at Giftano in Singapore. This role focuses on ensuring smooth operational processes, assisting with customer service, and providing administrative support.

The ideal candidate will be highly organized, proactive, meticulous, and able to multitask effectively.

Main Tasks

Operations Management:

• Monitor daily operational activities to ensure they are carried out efficiently and effectively.
• Planning, coordinating and managing consumers order fulfillment and handling their enquiries in a timely and professional manner.

Inventory and Supply Chain Management:

• Manage inventory levels to ensure the availability of required stock without overstocking.
• Ensure proper documentation of inventory, including stock counts and order records.

Team Coordination and Support:

• Coordinate with different departments (e.g. sales, marketing) to ensure seamless workflow and operational alignment and to address consumers’ issues.
• Provide support in any other administrative tasks in other departments as required.

Qualifications and Requirements

· Strong problem-solving skills and attention to detail.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal skills.

· Proficiency in MS Office (Excel, Word, PowerPoint) and relevant software.

· Computer savvy and digital native

· Attentive and always ready to learn from your experienced managers

· Ability to work independently and as part of a team

The successful candidate can expect a competitive salary package that commensurate with relevant experience and a stellar track record, along with attractive variable performance incentives.

Job Description

• Industry/Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Technical Sales Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,500 + VB
• Duration: Permanent

Key Responsibilities

• Provide both pre-sales and post-sales technical support to clients, ensuring effective implementation and functionality of our products.
• Offer technical assistance to field service engineers and customers as needed.
• Evaluate and establish performance specifications for vision system products.
• Manage projects and documentation specific to customer requirements, ensuring all client needs are met efficiently.

APPLY NOW!!!

• A Diploma in an engineering discipline, with at least 2 years of experience.
• Knowledge in field servicing, particularly within the semiconductor industry.
• Specific knowledge of Die Sorter or Wafer Sorter technologies is highly preferred.
• The capability to troubleshoot electronic hardware systems is a significant advantage.
• Strong understanding of PC hardware, operating systems, and networking.
• Skilled in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69064 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Title: Assistant Engineer / Process Engineer

Location: Joo Koon

Working Day: Monday to Friday: 7.50 a.m. to 4.45 p.m.

Basic: up to $4000

Benefits: 14 Days Annual Leave, Variable Bonus, Company Transport, Canteen Subsidy

Roles & Responsibilities:

• Understand the Quality, Environment, Water Efficiency and Occupational Health & Safety Policy and Objectives including the environmental aspects and impacts, Safety risk assessment, etc
• Ensure the effectiveness of Quality & Environment Management System across the department and compliance with the legal & regulation.
• Conduct periodic solution analysis and replenishment.
• Support to implement environmental management operations and activities such as Control of chemicals, energy, water and waste. Improve the capacity of production and cost-down projects.
• To review and enhance the safety aspect of the production and inspection area.
• Report any quality, environmental, water efficiency, and safety to the relevant internal authority.
• To liaise with customers regarding production issues/ projects.
• To establish & review periodically the work instructions, process parameters standards (PMP) and FMEA.

Requirements:

• Diploma / Degree in Engineering, Chemical Engineering or related discipline.
• Minimum 2 years’ work experience in electroplating/semiconductor field.
• Independent and self-driven individual.
• A team player with good interpersonal skills.

WONG MENG KANG

Superform Consulting Pte Ltd

R1988500/15C7536

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Monday - Friday: 8.30am - 5.30pm, Saturday: 8.30am - 12.30pm
• Location: Yishun
• On job training provided

The client is a premier supplier in the field of semiconductor manufacturing, electronics, or cleanroom environments in Asia.

Responsibilities:

Sales & Business Development:

• Identify and pursue new business opportunities.
• Maintain a strong sales pipeline and conduct market research.
• Customize solutions based on customer needs and deliver technical presentations.

Marketing & Promotion:

• Implement strategies to enhance brand visibility.
• Leverage online platforms and attend industry events to generate leads.
• Create compelling marketing materials and presentations.

Technical Expertise:

• Knowledge of cleanroom environments and mechatronics/bioprocess equipment is a plus.
• Translate technical features into customer benefits.

Relationship Building:

• Build and maintain strong client relationships.
• Regularly visit clients and offer tailored solutions.

Communication & Cold Calling:

• Strong communication skills, comfortable with cold calling, and consultative selling.

Requirements:

• Technical certificate/diploma in Engineering, Business, Marketing, Pharmaceutical Engineering, or a related field, or an "A" Level qualification.
• Previous experience in technical sales or marketing is advantageous but not required.
• Knowledge of online marketing platforms (e.g., Google Ads, LinkedIn, etc.).
• Must have a Class 2 or 3 license and own a vehicle.

HOW TO APPLY:

Interested applicants, please click on "Apply Now".

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Key responsibilities:

You will be responsible for the end-to-end software development and support for all work related to projects, quarterly change requests, L3 production fixes. This includes software product implementation and administration, application design, development, implementation, testing and support. You will be expected to work on Kubernetes based platforms.

You will also be responsible for quality assurance of the team’s delivery in conformance with the Bank-defined software delivery methodology and tools. You will partner with other technology functions to help deliver required technology solutions.

Other responsibilities include:

- Create frameworks, technical features which helps in faster implementation of OpenShift Kubernetes based applications

- Carry out POCs involving new data technologies, new container platforms, sidecars, daemonsets

- Design and develop application frameworks for container integration

- Create technical documents such as solution design, program specifications for target solutions

- Perform design and development of applications which may not be limited to: Software Applications, Data Integration, User Interfaces, Automation

- Maintain and recommend software improvements to ensure a platform centric management of software applications

- Performance tuning

- Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

- Perform tasks as part of a cross functional development team using agile or other methodologies and utilising project management software

- Independently install, customise and integrate software packages, programs, product releases

Functional skillsets

- Degree holder or equivalent relevant qualification

- Should have more than 10 years of relevant experience.

Hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry with good functional knowledge of products & services offered in Retail bank / Wholesale / Global Markets covering some of the following analytics domains:

- Experience in deploying stateless, stateful workloads on OpenShift Kubernetes based platform

- Experience in developing microservices applications using node js, React, Java, RabbitMQ, Akka framework, Apache Consul, Apache Geode, Redis

- Experience in developing frameworks using Spark, Scala, Java, Python

- Experience in working with in-memory applications

- Strong knowledge of Operating Systems

- Experience in container deployment management using either Helm Package manager or Kustomize

- Experience in integrating container applications with an external security vault such as CyberArk Conjur, AAM

- Experience in deployment automation of container applications using Jenkins, Jfrog, Gradle, Bitbucket, Groovy

- Expertise in implementing appropriate security of data (SSL, Encryption)

- Expertise in Load balancing and replication, scheduling

- Good knowledge of Custom Resources, Docker, Taints & tolerances, Node affinity, ConfigMaps

- Experience in Shell scripting, Control-M

- Expertise in design of role based fine grained access control

- Supporting application failures, planning for resiliency, Back-up Recovery

Technical skillsets

- Platforms provided by IBM Cloud Pak for Data (CP4D)

- Kubernetes based platforms such as OpenShift, AWS, Azure, GCP

- Software defined storage (ODF)

- IBM Storage Fusion

- S3 compatible storage options (Dell ECS, HCP)

- Node js, React, Java, RabbitMQ, Akka framework, Apache Consul, Apache Geode, Redis

- Scala, Java, Python

- Helm Package manager, Kustomize

- Jenkins, Jfrog, Gradle, Bitbucket, Groovy

- Shell scripting, Docker

- Splunk, Prometheus, Geneous

At least, 2 to 3 technical certifications in any of the below technologies:

1. OpenShift

2. Kubernetes, Docker

3. Language – SQL, Java, Python, Scala

4. Automation / scripting – CtrlM, Shell Scripting, Groovy

• Reporting to Lubes Sales Manager within a dynamic organization that operates across a diverse portfolio in the petrochemical industry.
• Provide hands-on technical support to customers, solving issues from troubleshooting to product recommendations, including used oil analysis.
• Build and nurture strong technical partnerships with key clients, ensuring long-term success.
• Lead initiatives like plant and equipment audits, lubrication surveys, and field trials to align with our business strategy.
• Work closely with members in the sales team, providing support to ensure technical strategies are fully aligned with overall sales objectives.
• Customize and deliver training to customers and work closely with our oil supplier partners to resolve technical matters.
• Participate in sales meetings with heads of different business units, offering cross-functional technical support to enhance decision-making and business outcomes.

The role of L3 Senior System Engineer is to work onsite supported by a team of off-site engineers to implement and support the VMWare infrastructure and services in accordance with Service Levels.

• Provide the technical knowledge and skills to support the maintenance of the equipment and the Network Operating System (NOS)
• Deep, in-depth knowledge of VMWare, citrix administration, MS Windows technologies, AD, clustering, and MS NLB (Network Load Balancing) especially troubleshooting.
• Working knowledge of Microsoft M365
• Provide long-term process/service improvement measures and plans.
• Regular 8x5 support but may be required to be on standby for 24x7x365 support when necessary. Expected to work during off-peak hours for system activities.
• Experienced with reporting and interfacing with senior and middle management.
• Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements.
• Identify, research, and resolve technical problems.
• Experienced in other technologies such as database administration, storage, backup, web, MS Azure, AWS, Google Cloud and middleware will be advantageous.

The ideal candidate should possess:

• Degree Computer Information Systems or related field.
• Minimum 6-8 years of experience in MS Windows infrastructure management
• Excellent Windows Server Administration ability Certified MCSA for Windows Server or MS IIS Administration
• Possess ITIL v3 Foundation Certification, VMWare VCP Certification or Training
• Ability to prioritize effectively and work with a sense of urgency.
• Excellent troubleshooting skills and experienced and skilled in Windows scripting
• Independent with good time management