Job Title: MS Dynamics CRM Technical Architect

Responsibilities

As an MS Dynamics CRM Technical Architect, your primary responsibilities will include:

• Technical Solution Design & Implementation:

• Design and implement robust technical solutions within the Microsoft Dynamics CRM platform, ensuring alignment with business objectives and technical requirements.

• Stakeholder Collaboration:

• Engage with business stakeholders to understand requirements and effectively translate them into detailed technical specifications and actionable plans.

• System Integration:

• Lead the integration of Dynamics CRM with other systems and databases, ensuring seamless data flow and operational continuity.

• Technical Guidance & Best Practices:

• Provide technical guidance and establish best practices for development teams working on Dynamics CRM projects.

• Conduct code reviews to uphold quality standards and adherence to industry best practices.

• Issue Resolution & Troubleshooting:

• Troubleshoot and resolve technical issues related to CRM applications, minimizing disruptions and enhancing system reliability.

• Continuous Learning & Improvement:

• Stay updated on new features, functionalities, and best practices within Microsoft Dynamics CRM to ensure effective use of platform enhancements.

Key Skills & Expertise

• Technical Proficiency: Strong expertise in C#, .NET, and JavaScript for customizations and solution design within Dynamics CRM.

• Data Migration & Integration: Experience with data migration and integration tools to facilitate seamless data handling between CRM and other systems.

• Problem-Solving Skills: Excellent analytical skills with the ability to troubleshoot complex issues and provide effective solutions.

• Communication & Team Collaboration: Strong communication skills to interact effectively with both technical and non-technical stakeholders, fostering a collaborative team environment.

This role requires a proactive, technically skilled professional with a passion for optimizing CRM solutions to meet business needs.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Company Overview:
Real Estate Analytics Pte Ltd (REA) is a leading provider of data-driven insights and advanced analytics for the real estate industry. We leverage cutting-edge technologies to deliver valuable solutions that empower real estate professionals to make smarter, data-backed decisions. Our mission is to transform the real estate landscape by offering a suite of tools designed to enhance market analysis, valuation accuracy, and investment strategies.

Job Description: Product Support Manager
We are seeking a highly skilled and motivated Product Support Manager to lead our product support team. This role is responsible for ensuring exceptional customer service, optimizing support processes, and collaborating closely with cross-functional teams to improve our product and enhance user satisfaction. The Product Support Manager will serve as a key liaison between customers and product teams, identifying and resolving issues, implementing best practices, and driving continuous improvement in product support.

Key Responsibilities:

• Oversee the daily support operations, ensuring that customer inquiries, issues are handled effectively and promptly
• Identify opportunities to streamline support workflows, reduce response times, and improve the quality of support services
• Collaborate closely with database team, product developers and sales team to provide insights from customer feedback to achieve product improvements and feature requests.
• Develop and maintain a comprehensive knowledge base for all company products, FAQs, and support documentation for customers and internal teams.
• Capture and analyse customer feedback to identify pain points, common issues, and improvement areas.
• Communicate these insights to relevant teams to enhance product quality.
• Act as the point of contact for complex or high-impact customer issues and escalations, providing guidance to support staff and direct resolution

Qualifications:

• Bachelor’s degree in business, Information Technology, or a related field (or equivalent experience).
• 4+ years of experience in customer or product support, with at least 2 years in a managerial or leadership role.
• Strong technical aptitude, with the ability to understand complex product functionality and troubleshoot issues effectively.
• Experience with support platforms and CRM systems (e.g., Jira, Confluence, Zendesk, Salesforce, Freshdesk).
• Proven leadership and people management skills with experience in team development and performance management.
• Exceptional communication and interpersonal skills, with a customer-first approach.
• Analytical mindset with the ability to leverage data to drive decisions and improvements in support processes.
• Problem-solving abilities with experience in handling high-stakes escalations and working with cross-functional teams to resolve customer concerns

Job Overview:

We are seeking for a skilled and motivated individual to join our vibrant and dynamic team as our in-house IT Support Specialist.

As an established interior designing and renovation company with around 50 executives, we are committed to deliver exceptional services and transforming spaces into inspiring environment.

The primary responsibilityvof this role is to provide technical assistance and support to our employees, ensuring seamless operations and efficient utilization of IT resources.

Your expertise will contribute to the success of our company by maintaining a robust IT infrastructure and resolving any technical issues that may arise.

Job Description & Requirements:

· Provide first-level technical support to employees through various channels such as in-person, phone, email, or remote access tools.

· Diagnose and resolve hardware and software issues, including desktops, laptops, printers, mobile devices, and other peripherals.

· Perform technical escalation to 3rd party vendor.

· Install, configure, and upgrade computer hardware, operating systems, and software applications.

· Set up and maintain user accounts, permissions, and security settings.

· Assist in the management and maintenance of the organization's network infrastructure, including switches, routers, and wireless access points.

· Monitor and respond to system alerts, ensuring the availability and optimal performance of all IT systems.

· Collaborate with 3rd party vendor to implement and maintain backup, disaster recovery, and security protocols.

· Document and maintain IT inventory, including hardware and software licenses, and track service requests and resolutions using a ticketing system.

· Provide training and guidance to employees on the effective use of hardware, software, and other IT tools.

· Stay up-to-date with the latest trends and technologies in IT support and recommend improvements to enhance the organization's IT infrastructure and processes.

Sales Support specialist

We are working with a leading entertainment and sports agency and they are looking for a Sales Support specialist to join their growing team.

In this role which is a mix of sales support, logistics, booking and admin, you will be responsible for providing administrative and sales support to the team, carrying out research, diary management, doing expenses, preparing presentations and connecting with prospective brand partners for the company.

Responsibilities:

• General market research / analysis on company’s clients, industries, territories, brand etc.
• Cold outreaching brands to generate new business leads.
• Creating new business pitch for presentations.
• Providing general assistance to the team with ongoing projects for our broad client base.
• Day-to-day support for the team including diary management, travel arrangements, general administrative support.

Qualifications:

• At least At least 1 to 5 years of relevant experience in a similar function.
• Excellent verbal and written communication skills at a professional level in English and ideally 1 other Asian language.
• Some experience in working in Asia and pitching to Asian businesses.
• Must be meticulous and have an excellent eye for detail.
• Ability to prioritise workload and multi-task.
• Experience in working across multiple internal teams.
• Ability to prospect new brands.

If you are interested in this role, we would love to hear from you! Please apply now with your CV and we will be in touch should the role be suitable.

You may also email your CV directly to our specialist, Kamini Nair at [email protected]

EA License number: R1114955

Agency License number: 11C4388

About the Role

The Team Lead, Application & Development will oversee the organisation’s application services team, ensuring seamless operation and alignment with enterprise standards to meet business goals. This role is key in managing both in-house and outsourced systems, ensuring they perform as expected and deliver value to the organization.

In addition to managing the team, the Team Lead will take charge of the company’s application portfolio, overseeing its development, implementation, and ongoing maintenance. A solid understanding of application development processes, project management, and team leadership is essential to succeed in this position. The successful candidate will ensure our applications effectively support the organization’s needs and enhance customer experience.

Key Responsibilities

• Lead a team of application developers, analysts, and support staff, providing mentorship, guidance, and ongoing support.
• Develop and implement strategies for application management that align with the company’s business goals.
• Oversee the entire application development and support lifecycle, from requirements gathering and design through to deployment, maintenance, and support.
• Manage incident, problem, and change processes, ensuring production readiness and driving improvements in automation, simplification, capacity, and performance.
• Monitor application performance, availability, and security, swiftly addressing any issues.
• Collaborate with stakeholders to define project scopes, objectives, and deliverables, ensuring alignment with business needs.
• Stay informed on industry trends and best practices, driving continuous improvement within the team.
• Build and maintain effective relationships with internal and external stakeholders to facilitate clear communication and collaboration.
• Manage vendor relationships, including contract negotiations, performance assessments, and issue resolution.
• Prepare and manage the application services budget, allocating resources efficiently and ensuring cost control.
• Provide regular performance and project progress updates to senior management.

Qualifications and Skills

• Minimum of 5 years of experience in application development, with at least 5 years in a leadership role, preferably in the financial industry with securities and futures brokering experience.
• Proven leadership and team management abilities, with strong motivation and communication skills to lead a diverse team effectively.
• Comprehensive knowledge of application development methodologies, frameworks, and best practices; proficiency in .NET and familiarity with SQL and database management.
• Excellent project management and multitasking abilities, capable of handling multiple priorities in a dynamic environment.
• Strong analytical, problem-solving, and decision-making skills, adept at resolving complex technical issues and making sound choices under pressure.
• Bachelor’s degree in computer science, information technology, or related field; ITIL certification is a plus.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

• Experience in handling L1 support tickets and assignment
• Oversight and management of operation, JIRA support tickets coming in for the system
• Lead the handling of support tickets to help resolve issues with users.
• Driving the patching of data within SQL in the application for ticket resolution
• Communicating directly with users to help resolve their issues
• Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets.
• Work Location: 8 Jurong Town Hall Rd, Singapore 609434
• Normal working hours: 9am – 6.30pm.
• Probation period of 3 month where performance will be assessed If execution don’t meet expectation project can roll off candidate with 2 weeks’ notice.
  

Internal ref: 9225

Regards,

Lini

Recruitment Consultant

R22108463

Location: Loyang Industrial Estate
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $3,000 - $4,500

Position Overview:

We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

2. Sales Support:

3. Service Support:

4. Market and Product Knowledgde

5. Training and Support:

Requirements

• Education: Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities

• Provide technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organization (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year experience and have handle VIPs experience.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.
• 5 days from 830am to 530pm, Bedok.
• Job Reference: LRW46496

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Good technology exposure
• Growth opportunity

About Our Client

Our client is a global, diversified alternative investment firm. Defined by evolution, innovation and focus, their mission is to deliver high-quality returns for our investors.

Job Description

Principal Responsibilities

• Executing IT equipment installs and QA of desks to ensure ready for business use.
• Deliver high-quality support to end-users in a courteous professional manner
• Support desktop technology and applications including Market data
• Respond to calls / tickets and manage issues until resolution even if escalated to another team
• Knowledge and troubleshooting skills in the Microsoft Windows OS, Linux OS (advantageous), Microsoft Office Suite, Market Data applications, Mobile computing, printers and other applications
• Strong analytical and problem-solving skills are a must as well as the ability to work well independently and under pressure
• Flexible in approach, and comfortable dealing with ambiguity when necessary

The Successful Applicant

Qualifications/Skills Required

• Experience working at a financial enterprise level
• Must be familiar with PC hardware / software troubleshooting and deployment practices for desktops
• Citrix VDA infrastructure support including Dell Wyse Terminals
• Citrix Applications and Desktop support
• Able to effectively provide support to remote locations
• Comprehensive knowledge of Windows 10 and Microsoft Office 2016/365
• Broad understanding of mobile tech including BES12, Android and IOS devices
• Webex / Zoom & Skype for Business support including Video calls, screen sharing
• Experience working with 3rd Party Vendors
• Must have excellent written and verbal communications skills as well as strong customer service experience
• Availability to work weekends and holidays as needed

What's on Offer

• Creative and innovative workplace
• Opportunity to learn and grow
• Good work culture

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-112024-6583099

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities:

• Research, develop, and manage an extensive international network of business partners and plan prospecting activities to help identify new business opportunities to drive client growth
• Draft company and client presentations, industry-relevant articles, and research reports
• Support client relationship management, including client due diligence and onboarding, documentation and reporting, and on-going support
• Research and analyse companies, individual securities, investment asset classes, industries, and market and economic trends, and prepare relevant reports
• Monitor the performance of existing and proposed investments and prepare or review periodic investor reports
• Participate in client portfolio construction

Requirements:

• About 3 years of experience in the finance industry, including business development and/or investment management
• Degree in business, finance, or a related field, with knowledge of fund management, investments, and finance
• Excellent communication, organizational, and problem-solving skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proactively anticipate, troubleshoot, overcome, and/or escalate client and product needs/issues
• Good team player with a strong willingness to participate and help others
• High sense of urgency and good time management to prioritize tasks

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Support the Technical Superintendent/Manager in planning, overseeing, and controlling budgets related to fleet repair and maintenance activities.
• Ensure vessels' certificates remain valid and systematically manage electronic documents in the system.
• Assist in the quotation and requisition process for services and stores as required.
• Aid in drafting technical specifications for ship dockings and maintenance projects.
• Analyze and track Planned Maintenance System (PMS) reports from vessels and follow up as needed.
• Monitor and manage the collection of month-end reports from the fleet.
• Undertake any other tasks or projects assigned by the Technical Superintendent/Manager.

Requirements:

• Diploma/ITE in Marine Engineering or a relevant field (candidates with maritime or engineering backgrounds are preferred).
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently with minimal supervision.
• Capable of delivering tasks efficiently and meeting deadlines.
• Strong team collaboration skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR364R9R

Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

About your role

• Creates, plans and implements sales strategy and strategic business development initiatives for Augmentus products and solutions.
• Defines key sales targets and establishes appropriate metrics and measurement tools to monitor performance.
• Drives top line and conversion growth.
• Serve as the technical expert and trusted advisor to manufacturing customers around automation solutions
• By applying subject matter expertise, you build and maintain client relationships and solve their complex automation challenges
• Collaborate with sales and technical team members to help identify, progress, and close commercial opportunities
• Develop sales processes and build relationships with stakeholders to design and offer solution that solve customer pain points

Requirements

• Minimum 3 years of experience in selling robotics and automation solutions
• Proven ability in Industrial B2B, and in the digitalization of industry 4.0
• Ability to effectively communicate product value propositions, negotiate commercial contracts, and close deals
• Comfortable with traveling internationally for work
• Ability to take initiative and self-manage to achieve key objectives and company KPIs
• Professional working proficiency in Mandarin is a plus

Responsibilities

• Oversee the technical operations and maintenance of assigned oil tankers, ensuring their compliance with safety, statutory, and company standards.
• Ensure vessels meet technical performance standards and maintain operational efficiency.
• Oversee the updating and organization of vessel certificates and documentation.
• Implement the company's maintenance plans and ensure their successful execution.
• Organize and manage vessel surveys, including class, statutory, and other required inspections.
• Coordinate and supervise dry-dockings, as well as any necessary repairs and maintenance work.
• Evaluate and support the ongoing development of the vessel crew’s technical capabilities.
• Develop and control the technical budget for vessels under management.
• Carry out additional duties as assigned by the management.

Requirements:

• Seagoing experience as Chief Engineer or Second Engineer on tankers (minimum COC Class 2 or 3), or 2+ years of experience as a Technical Superintendent for oil or bunker tankers.
• Strong ethics, professionalism, and integrity in all dealings.
• Proven leadership and management abilities, with strong teamwork and communication skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L84Y6953

We are Lifestrands Genomics, a genomics and life science subsidiary of Pathology Asia Group headquartered in Singapore. Our focus is on the forefront of technology, using Next-Generation Sequencing (NGS) and spatial genomics to provide accessible and quality clinical genomic testing to our patients. We also provide exciting opportunities for individuals who share our passion for advancing scientific knowledge through R&D.

Our team actively collaborates with leading experts in Singapore, fostering an environment that values diverse backgrounds and experiences. At Lifestrands Genomics, we prioritize work/life balance, emphasize personal growth, and offer comprehensive training to support our team members. Located at the Galen, our workspace provides a convenient and inspiring environment for clinical and research endeavors.

Together, we can drive scientific progress and help our patients!

Job Description

Sales and Marketing:

• Own and hit/exceed sales targets within assigned territories and accounts
• Attend to clients’ concerns and enquiries to acquire new clients, upsell to existing active client, win-back dormant clients and prevent client attrition
• Manage the entire sales operations of the Territory, including but not limited to Direct Sales, Indirect Sales, sales promotions, prospecting, customer service and communications, market Survey and related activities.
• Manage the Indirect Sales – providing the approved price list, attending to all sales and marketing matters/activities, on-the-job training, site visits, logistics and any other incidental matters. Provide on-the-ground support for distribution partners as they generate leads and close new deals.
• Manage Online and Offline Marketing, including product brochure and marketing material creation, seasonal activities, exhibitions, talks and seminars, conducting market surveys and keeping abreast of the latest market developments and new tests
• Measure and track the sales performance of direct sales and the sales of Distributors.
• Prepare reports on regional sales results and distributors' performances and conduct business reviews with distributors to discuss sales performance.
• Use established customer relationship management (CRM) systems to document data relative to partners, accounts, and activities and update management.
• Participate in discussion for pricing models.
• Participate in discussions for competitive plans and strategies.
• Measure and track the collection of payments for direct sales and sales of Distributors.
• Liaise with the relevant staff to update, maintain, and compile marketing reports, present meaningful analyses, and provide justifiable recommendations.

Finance:

• To ensure that all Pricing is properly presented to Distributors/Hospitals/Doctors/Patients for all services with accuracy and completeness.
• To monitor and assist in the collection and banking of revenue receipts and forward documentary proof to the Finance Department.
• To participate and assist in the development, compilation, and monitoring of budgets and forecasts.

Quality and Compliance

• Ensure that the Standard Operating Procedures (SOPs) for the Sales and Marketing activities are established, implemented, and constantly updated or enhanced and to ensure that all medical and non-medical staff adhere strictly to the SOPs.
• Integrity of Data – safeguard with proper upkeep, maintenance, and filing of all records including patients’ information and data.

Other matters: To perform all other duties as assigned by the Head of Commercial or incidental to the work as described above.

Job Requirements

• Minimum Diploma in Marketing, Business Studies or related Science discipline preferred
• At least 2 years of relevant work experience in similar sales and marketing role(s) with proven outstanding sales track records in the clinical laboratory, pharmaceutical or healthcare-related industry. Fresh grads who wish to take up the challenge are welcome to apply
• Experience in the oncology sector in Singapore or Malaysia will be strongly preferred
• Certification/ background as a Medical Technologist, Nurse and Phlebotomist will be an added advantage.
• Attractive and competitive remuneration, transport and mobile allowances, sales benefits will be offered to the suitable candidate
• Excellent communication (written and spoken), interpersonal, presentation and rapport-building skills, willing to travel locally for clients’ visits
• Strong negotiation, problem-solving, listening and customer service skills
• A people person who is responsible, multitasking, resourceful, self-motivated to go the extra mile, attentive and sales-oriented
• A committed team player with integrity, positivity, and good initiative, able to work independently and under pressure

If you are interested in exploring this challenging career opportunity with us, APPLY NOW with your updated professional work resume stating your work experience, qualifications, availability, current/ last drawn and expected salary package. Only shortlisted candidates will be contacted for an interview.

Responsibilities

• Participate in the full development lifecycle including design, estimation, planning, development, unit test, release, and implementation support
• Work with the Business Analyst and Solution Architects to understand the business requirements
• Translate them to technical solutions in the application
• Write technical specifications and ensure proper traceability with detailed specifications & code
• Create and implement a good practice of coding, testing and deploying
• Assure code review
• Experience in architecture design will be a plus (N Tiers, Serverless...)
• Experience in Micro services is mandatory
• Experience with containerization tools (ex: Docker) and migration will be a plus.

Profile

• Minimum Bachelor’s Degree in IT or Computer Science.
• 8-10 years of overall experience in professional Software Development
• Hands-on experience with various Java/web technologies and frameworks: Spring (Core, Security, MVC), Hibernate, JPA, REST, JMS, Maven; etc.
• Have a very good knowledge of design patterns and development principles SDLC.
• Hands on experience with Java 17
• Proven/previous experience with CI/CD & Agile
• Strong critical thinker with problem-solving aptitude
• Excellent written and oral communication skills
• Track record on GIT usage TDD, BDD
• Other desirable exp: Node js, MongoDB, SoIR, Elastic search, contributing to open-source projects.

Job Scope:

Working with Engineering Teams internationally, the Data Solutions Architect provides and manages high quality architecture and design of Data Solutions for Banking Applications used for Capital Markets and Market Risk of an International Bank.

Job Requirements:

• Bachelor Degree in Computer Science / Information Technology
• At least 8 years of software development experience with ability to resolve complex IT issues
• Experienced in leading technical design from inception to proof of concept
• Highly proficient in using advanced features in Java programming language
• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects
• Good knowledge of algorithms and data structures
• Strong fundamentals in data complexity analysis
• Understanding of CI/CD pipelines, and tooling
• Experience in Apache Storm, Flink and Spark
• Experience in cloud technologies
• Experience in Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Kafka publishing/distribution primarily and MQ
• Microservices, defining APIs and registering APIs in the service catalogue, APIs and functions
• Experience with Jira tracking system
• Experience in Agile methodology

Please feel free to reach out to Christopher Wong at [email protected] with your updated CV in MS Word format and we will arrange for a convenient time to speak more.

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Working Location : Suntec Tower
• Working Day : 5 Days 9 – 6 PM
  Salary Budget : Junior :$4000 - $5,000 + AWS / Senior : $5,000 - $6,800+ AWS

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
• Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Warehouse Assistant

• 5.5 Day (Mon to Fri) : 9am – 6pm (Sat) : 9am – 1pm
• Working Location: Clementi
• Salary: S$1,800 + $200 - $500 allowance + AWS

Job Requirement:

• Relevant experience
• Familiar with unloading container

Job Scope:

• Manage the loading, unloading, picking, packing, and carrying of finished goods into scheduled on time
• Ensure update and arrange for proper filling for all the related documents
• Take instructions from supervisor regarding daily deliveries or pick up / drop off services
• Any other ad-hoc duties when required.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist (Bangaldesh coverage) to join our growing Singapore office.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Bangladesh customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Knowledge of Bangladesh (Bengali) language is required due to engagement with clients based in Bangladesh.
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Bangladesh market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Why Mizuho

At Mizuho Securities (Singapore) Pte. Ltd., we provide the stability of an international industry leader with the career trajectory of a growing business. Our steady, strategic growth gives our people at all levels rewarding degrees of responsibility and a richer work experience than a boutique firm or an established giant could offer alone.

It’s the local expertise of our employees that makes our global network so powerful. By collaborating with colleagues and clients who have your same ambition and drive, you can amplify your sphere of influence and base of knowledge as part of one of the largest—and growing—banks in the world.

About the Team

IT Operation team is responsible for maintaining, monitoring and managing day to day system operations, technology and infrastructure of the company. The team comprised of IT professionals from different functional and technical background. The goal is to provide high quality IT support service to end users in Pan Asia and maintain the availability of mission critical business application.

Summary

We are looking for a pro-active candidate to provide support for front and middle office applications. They are responsible for ensuring business continuity for the applications so that the users are able to carry out their day-to day tasks within their business function. The candidate will be required to work on shift hours including public holidays and beyond office hours where required.

Responsibilities

• Manage the day-to-day operational and production support tasks for front and middle office applications (i.e., system health checks and monitoring) and new business requirements
• Proactively action on queries from all the stakeholders including Front Office user, user from operations and corporate function
• Responsible for resolving incidents reported on Front Office/Middle Office applications, within the agreed upon Service Level Agreement (SLA) timeframe
• Communicate regularly with business users on technology events and issues, and update progress on issue resolution
• Organise and drive regular application & infrastructure vendor management meeting to monitor their service level and reflect user expectation
• Ensure the team is aligned to ITIL standard, including incident, problem and change management
• Discover and escalate risk issues to corresponding department in a timely manner
• Ensure the team is compliant to IT Policies and Procedures and update the contents when necessary
• Ensure all the operational procedure, troubleshooting guideline and user FAQs are all documented and regularly updated
• Drive regular knowledge sharing session with different teams to ensure domain functional and technology knowledge are up to date
• Participate in business continuity planning, including BCP drill with business users
• Generate regular KPI reporting to management team

Skills and Qualifications

• At least 7 years of IT support experience within the financial services industry.
• Minimum 6 years of relevant IT experience in the Fixed Income field
• Support knowledge on Murex is a must
• Preferably with prior support knowledge/experience on ION and Bloomberg in Fixed Income
• Solid knowledge of Fixed Income products and the underlying trade life cycle
• Well informed on operational and regulatory risk
• Good general IT skills including Microsoft office (particularly Excel with Macro)
• Possesses excellent verbal and written communication
• Ability to deliver clear and concise message to senior audience under highly stressed situation
• Good work task prioritisation skill to support mission critical business flow and system
• Possesses real-time decision-making ability
• Strong problem solving and analytical skills
• Ability to work under pressure
• A team player
• Well adaptability and flexibility to handle challenging technology landscape and user requirements
• Leadership skill, provide guidance and support to junior team members and lead by example

Company Overview

As a leading Asia-focused investment bank, we provide corporate and institutional clients with unparalleled access and expertise in Japan and Asia. We are the partner of choice to many in the region, offering a wide range of investment banking and global markets solutions for the increasingly-sophisticated and technological needs of our large client base – primarily corporations, financial institutions, pensions, asset managers, and public sector entities.

Our parent company – Mizuho Financial Group – came together in late 2002, merging three of the largest banks in Japan and is today one of the world’s largest financial institutions. With our global presence and affiliates across Asia, Americas and EMEA, we’re able to meet local market needs with a combination of unique market insights, knowledge, and capabilities.

For more information about the Mizuho Financial Group, please visit: https://www.mizuhogroup.com

For more information about Mizuho Securities, please visit: https://www.mizuhogroup.com/securities

Responsibilities:

• Act as the Subject Matter Expert for the Supply Chain Finance platform and ecosystem, providing support to bank users.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including tasks such as ticket creation, hosting weekly progress meetings for unresolved issues, and coordinating data extraction with internal teams.
• Provide in-depth support and troubleshooting for production incidents related to the Supply Chain Finance platform, coordinating with both internal and external stakeholders to conduct impact analysis, develop workarounds, and perform root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem.
• Responsible for the creation and maintenance of documentation, working with project teams to gather knowledge on new enhancements and releases within the Supply Chain Finance ecosystem.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during Disaster Recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Finance, or Economics.
• A minimum of 9 years of experience in application or system support, preferably within the finance industry.
• Strong functional knowledge of Supplier Finance, Accounts Receivables Purchase, and Dynamic Discounting products, including middle office and back-office operations like funding and payments.
• Familiarity with the Finshare Platform developed by Premium Technology.
• Experience in supporting enterprise applications, collaborating with various functions (developers, infrastructure, service desk), and working with business users.
• Solid understanding and proficiency in scripting languages such as DOS and Shell scripting.
• Demonstrate sound judgment when reviewing problems and making recommendations or decisions.
• Self-motivated with a strong work ethic, committed to delivering high-quality work within set deadlines.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24933

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239