KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Responsibilities:

• Preparation of quotation & process job orders
• Follow-up jobs with operation team and customer to ensure on-time delivery
• Administrative support to department
• Close billing and follow-up payment with customer
• To manage timely payment from customer
• Undertake ad-hoc duties assigned by Management

Requirements:

· Possessed minimum GCE 'O' level

· At least 1 year related working experience

· Candidate must be customer oriented

· Able to work in fast pace environment and a team player

· Energetic, resourceful and hardworking candidate

Proficient in Microsoft Words & Excel

Required skills :

Education : Bachelor degree / Diploma specialised Business and Environmental Science (Sustainability ESG) - Must

Mandrarin Speaking skills – must

Daily Duties : Change of proposal , business proposal , project management , programme management

it is a B2B role

Project Management: project management or organizational experience.

Communication & Stakeholder Engagement: excel in communication and collaboration.

Analytical Skills & Research: skilled in research, data analysis, and aligning findings with business goals.

Responsibilities

1. Assist with planning, coordinating, and monitoring of key strategic partnerships and projects

2. Coordinate with internal stakeholders, in project managing, including development of implementation plan and project timelines

3. Assist in the commercialisation of strategic projects, including working with marketing and other internal stakeholders

4. Prepare and maintain project documentation including presentation, briefings, requirements, and reports

5. Conduct research including data analysis to support business case and project use cases

6. Assist in coordinating marketing effort and outreach to achieve sustainability KPIs

Requirements

1. Diploma or Bachelor’s degree in business preferred

2. Result orientated and has the ability to drive business outcomes

3. Excellent communications skill with strong stakeholder management and coordination

4. Candidate should be process-oriented with strong attention to detail, accuracy and follow-through including the flexibility to perform in a dynamic work environment.

5. Able to work independently and as part of a team squad, and be extremely organized with strong time management skills

Experience : Fresher to 2years

Salary : SGD 2K – 4K

Employment : Contract ( 12 months)

Responsibilities:

• Provide technical support to customers including troubleshooting, product recommendation and used oil analysis.
• Establish technical partnership with key accounts.
• Prepare lube chart, plant/equipment audits, lubrication surveys, product rationalization audits and conduct field trials, when necessary to support overall business strategy.
• Work closely with Lubricant Sales Manager to ensure technical team aligns with overall sales strategy.
• Tailor and conduct training for customers and work with oil supplier partners on technical related matters.

Requirements:

• Diploma or Degree, preferably in Engineering or Chemical Engineering.
• Prior experience in a technical (lubricants and applications) environment, coupled with comparable technical background skills will be an added advantage.
• Strong presentation and interpersonal skills.
• Self-motivated, independent and good team player.