Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

1. Incident Management

• To log all incidents (either via phone or email) into the Incident Management System and taking ownership of incidents and service requests from end user and ensure follow up and resolving the tickets within agreed SLA timeline
• Provide 1st level support and resolution to technical issues involving desktop clients, standard and client applications, and hardware issue
• Provide technical service to end users, troubleshooting issues related to personal computers, applications and IP phones
• Perform remote assistance through diagnostic techniques and pertinent questions
• To follow through all the necessary escalation to L2 or 3rd Party hardware vendor and also to Team Lead
• Single point of contact between end-users, next level support until issue is resolved
• To ensure all the information entered into the Incident Management System are accurate and complete

2. Asset Management

• Setup of new desktops and laptops in accordance to organisation policy
• Ensure all desktops / laptops and IT peripherals deployed are in working condition else rectification to be done
• Ensure the accuracy of the asset information such as all are tagged and recorded into the asset database accompanied by necessary form duly signed
• Report any discrepancy of data to Team Lead

3. Desktop Software/Patch Management

• To assist in the testing and rollout of the software / patches to all desktops / laptops
• Work closely and provide technical support to other IT teams as required
• Provide daily /weekly/ monthly update on the progress

4. Job Request

• Understand the user requirement, provide recommendation and solution to the user within SLA
• Provide timely updates on the status of the request assigned

5. Miscellaneous

• Primary support for data centre facility management
• Secondary network support with focus on data point provisioning
• Level-1 network troubleshooting for CCTV and IP Unified communication
• Perform administrative and other tasks as deemed necessary by the Team Lead

Required qualifications:

• Be empathetic and possess a strong focus on customer service
• Possess outstanding interpersonal and communication skills
• Strong knowledge of Windows OS platforms
• Ability to work individually and within a team
• Strong organizational and managerial skills and detail-oriented work ethic

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

About The Role

The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent!

Responsibilities

Thought Partnership & Cross-Functional Partnerships

• Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf
• Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions

Technical Advising & Project Management

• Become an expert at the company for our most strategic platform capabilities and understanding the customers’ platform needs
• Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible
• Build systems to facilitate program objectives and system effectiveness and measure reliability of services
• Assist clients with executing regular maintenance activities (e.g., handling outages, assisting with root cause analysis, troubleshooting technical questions and issues)
• Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort

Technology Support & Configurations

• Seamlessly integrate new product features into existing programs
• Proactively identify implementation process improvements, determine root causes and overcome roadblocks.
• Drive adoption and expansion of key platform features by demoing and developing proof of concepts/pilots for key platform features while leveraging best practice
• Execute build and configuration services that align to client objectives and strategic goals

Qualifications

• 2-5 years experience working in a technical, consulting, or client-facing role
• Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
• Comfort in working both autonomously and collaboratively
• Ability to articulate technical concepts to a non-technical audience
• Detail-oriented with an ability to prioritize and meet deadlines
• Familiarity with software and front-end development
• Excellent verbal and written communication skills
• Strong problem-solving skills

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

Details:

• On Job Training Provided

• Eligible candidate may be sponsored for:

1. Diploma in Info-Communication under reputed Polytechnic

2. Internationally recognized IT Certificates in Deskside, Network and Security

Responsibilities

• Ensure desktop environment standard apps are patched regularly
• Perform root cause analysis, network problems, troubleshooting performance issues and hardware failures
• Prepare, install and configure technologies and applications to ensure support on operating system and platforms of company assets
• Prepare IT status reports

Requirements

• Minimum Nitec in IT preferred
• At least 2-3 years of relevant working experiences
• In-depth understanding of Windows desktop operating system (Win7, Win10..etc)
• Knowledge of Microsoft Active Directory, Exchange Server, O365 and Windows Server, DHCP, DNS, Networks, Antivirus, endpoints encryption, PC hardware and software, basic knowledge of Windows networking, Printer and smartphone
• VIP Support experience (advantage)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities :

• Provides onsite support to users with good customer satisfaction for main and off-site;
• Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure;
• Helps to maintain or improve the overall image of the support team;
• Level 1 & 2 level trouble shoot and problem resolutions;
• Provide technical and operation support;
• Work to reach service level target;
• Break/fix for patches, software distribution and preventive maintenance;
• Managed the media and documentation related to the equipment supported;
• Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities;
• Install the inventory scanning agent upon any new asset;
• Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer);
• Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning; Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository

Requirements:

• Excellent communication and inter-personal skills
• Meticulous, analytical and able to communicate effectively
• Able to work independently with minimum supervision
• Diploma/ITE graduates in Computer Science/Electronics/IT or equivalent
• Experience in related field for 1-2 years
• Relevant experience in supporting PC/notebook hardware, network printer, MS Win 2K vista and standard software and Outlook client, desktop setup, wireless, Active directory, printer setup, Outlook client, basic TCPIP troubleshooting, VPN setup/ troubleshooting

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Minimum 1 years experience in service desk or helpdesk environment
• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided

Royal Ocean Marine is seeking an Assistant Technical Manager (Automotive) to join our client team. As an Assistant Technical Manager, you will contribute to the smooth operation of our automotive department, ensuring technical excellence and customer satisfaction.

In this role, you will work closely with the Technical Manager and collaborate with the maintenance team to handle technical tasks, drive continuous improvement, and provide excellent customer service. You will be responsible for overseeing the technical operations and ensuring that all automotive services meet the highest standards of quality and safety.

If you have a passion for the automotive industry, strong technical skills, and leadership abilities, we would love to hear from you.

Responsibilities

• Assist the Technical Manager in overseeing and managing day-to-day technical operations
• Collaborate with the team to develop and implement technical strategies and improvements
• Manage technical projects, ensuring timely completion and adherence to budget
• Monitor and maintain up-to-date knowledge of technical advancements, industry trends, and regulations in the automotive field
• Provide technical guidance and support to the automotive team
• Ensure high-quality standards and customer satisfaction in all automotive services
• Identify areas for process improvement and implement best practices

• Bachelor's degree in Automotive Engineering /Mechanical /. electrical or electronic or a related field
• Previous experience in a technical role in the automotive industry will be added advantage
• Strong knowledge of automotive systems and components/ repair /maintenance
• Excellent problem-solving and analytical skills
• Ability to effectively communicate technical information to team members and clients
• Experience in project management and leading technical teams
• Knowledge of industry regulations and standards
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong leadership and interpersonal skills

This position is only open for Local Singaporean/local permanent resident as first priority. If you do not hear from us in 2 weeks, please treat this application as unsuccessful.

Chan Chee Meng

EA 07C3069

R1110620

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Sales Support Admin Assistant

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

The Supreme HR Advisory Pte Ltd

14C7279

Lim Jun Yao

R1989028

Job Description of IT Support Engineer

ü Act as the first point of contact for clients with issues concerning their computer systems and equipment.

ü Interact with clients via phone, email or chats and provide concise written/verbal instructions.

ü Keep track of system issues and adhere to the agreed timeline until an issue is resolved.

ü Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.

ü Proficient with Ariba Procurement tool & softwares.

ü Maintain procedural documents and reports.

ü Monitor and maintain computer networks, Configure operating systems.

ü Diagnose, troubleshoot, and resolve issues using customer input.

ü Learn and work with emerging technologies.

ü Follow standard procedures to resolve issues by connecting them to relevant internal departments.

ü Provide prompt, accurate feedback to customers.

ü Ensure proper documentation of all issues.

ü Prepare prompt, accurate reports.

ü Document technical knowledge in the knowledge database.

ü Train people on how to use different systems.

ü Monitor daily performance of technical systems.

ü Help companies deploy new software or hardware systems.

Requirement.

ü Minimum DIPLOMA or NITEC with 2-3 Years for Working Expericne

ü Excellent analytical and problem-solving skills.

ü Proficient with Ariba Procurement tool & softwares.

ü Well versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook

ü Strong verbal and written communication skills.

ü Good interpersonal skills.

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

• Tracking of contract activities, problem & incident tickets,
• Staff Onboarding / Off-boarding process
• Ensuring follow up for tech support with suppier
• Ensuring control-m changes are processed by raising remedy request
• Reviewing, improving, writing new Standard Operating Procedure (SOP), knowledge document, support document
• Monitoring payments and invoices
• Working closely with procurement for vendor contract management
• Communicate with business for Disaster Recovery (DR) activity
• Track CAPEX and OPEX (Capital & Operational Expenditure)
• Setup of meetings, capture minutes, follow ups with teams as required
• Supporting Service Recovery team with semi-technical tasks

Key Responsibilities:

Stakeholder Management

• Requirements gathering
• High value problem, differentiated valuable sustainable solution identification
• Identify change champions, lead ongoing engagement
• Hands-on end-user training / support to drive successful pilot use cases
• Alignment with decision makers / executive leadership

AR/VR Application/ Solution Development

• AR/VR technology assessment and solution scoring
• Create and refine AR/VR content for pilot use cases
• Develop and qualify deployment model for AR/VR technology. Considerations include: Device locations and sharing between users as well as Solution architecture and integration with AMAT systems

Project/ Program Management

• Articulate and refine project/ program success criteria
• Identify resources needed and project/ program risks through deployment phases
• Document successful AR/VR use cases, communications strategy
• Evolve AR/VR solution roadmap, incorporation into business processes

Requirements:

• Passion for augmented and virtual reality technologies with years of relevant working experiences
• Experience working on a software development team, familiarity with agile software development processes
• UI/ UX skills are not compulsory but great to have
• Change management certification desirable
• Comfortable implementing new technology solutions hands-on, both on the development side and with end-users
• Experience in semiconductor or other industrial equipment manufacturing

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Work location: Central

Job Responsibilities:
Effectively manage designated customer portfolios.
Establish strong rapport and trust with customers to ensure a high level of satisfaction.
Actively identify and pursue new business opportunities in alignment with the sales plan.
Take on a regional role as a key point of contact for accounts.
Work independently with the product team to develop proposals and solutions that meet customer requirements.

Requirements:
Possess a minimum of 5 years of relevant experience in semiconductor equipment sales.
Possess a solid understanding of machine vision processes.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• At least 1Years of working experience on repair of mechanical and/or hydraulic equipment
• Good Hands-on skills

Overview

The role of the Data Center Integration and Technical Infrastructure Manager (ITIM) requires strong interpersonal, communication and organizational skills. We are seeking a Program Manager with the ability to self-direct and who has a strong background in Data Center Construction with an emphasis on passive telecom infrastructure/construction management.

The DC ITIM is responsible for the program management of all integration and technical infrastructure fit-out activities associated with MSFT owned system and/or services and critical infrastructure that is required to be installed into new data center builds or lease facilities to deliver capacity to the business across Southeast Asia. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction build and general contractor. The DC ITIM is responsible for coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.

DC ITIM is responsible for producing and managing project plans and executing major milestones (Early Access, Beneficial Use, Corporate Network Live, Security CX Complete, Telecom Infrastructure Fit Out Complete, Lockdown, Colo Go Live) and for the financial approval and management function.

This position will be based in Singapore and will have responsibility of leading DCI scope of work for multiple campuses across Singapore and Southeast Asia. As part of the wider Asia Pacific DCI team, the resource will help drive regional initiatives run through our regional program team.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Project Management
• Drives campus-based delivery solutions (e.g., new or retrofit Data Center facilities).
• Analyse technical information and provides recommendations to support solutions.
• Assists campus teams to establish goals for project teams, assigning responsibilities, measuring performance, and seeking and delivering feedback to achieve timely results.
• Technical Acumen
• Reviews engineering documentation/designs, site, and building plans by examining and analysing technical information.
• Identifies potential risks/gaps and provides recommendations to project teams that mitigates risk and improves overall constructability.
• Aligns project/program delivery with execution procedures and standards and ensures alignment with organizational standards and commitments.
• Drives Results
• Facilitates the delivery of metro-based/campus projects (e.g., new construction, retrofits) by making timely data-based decisions in partnership with local project team and key stakeholders.
  o Champions team and project goals, adhering to business processes, engaging vendor relationships when/where applicable, and fostering positive cross-group collaboration efforts aligned to the program strategy and milestones.
• Safety and Regulation
• Represents Microsoft as a safety leader and advocate on all campus/metro construction programs, ensuring adherence to safety standards and regulatory requirements (e.g., Occupational Safety and Health Administration [OSHA], or equivalent) to ensure compliance and aggressive management of risk.
• Vendor Management
• Advises and monitors the performance of vendors and/or contractors, ensuring compliance with contracts and prior audit results.
• Reviews and approves vendor scope of work, design review of site and building plans, pay applications, and invoices.
• Budget and Controls
• Monitors the approved project budget and provides oversight and suggests necessary adjustments for project controls (e.g., project expenditure requests [PERs], professional services requests [PSR]), change orders, pay applications, etc.).
• Communication:
• Regularly reviews cost and KPI metrics, invoices, process/policy communications to partners.
• Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Data Center Integration & Construction Project Management Teams.
• Attend scheduled owner/architect/contractor (OAC) and other project meetings, and report, as necessary.
• Report Project Progress on scope, schedule, and budget in relation to the Integration scope and packages as required for the APAC Region.
• Provide weekly project status reporting to DCD standards.
• Challenge and remove barriers by working with others around a shared need or customer benefit.
• Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.
• Incorporate diverse perspectives to thoroughly address complex business issues.
• Accountability:
• Responsible for developing, managing, and reporting on scope, schedule, and budget in relation to the Integration scope and packages.
• Work independently in support of the DCD PM.
• Track lessons learned and executed on cost down opportunities.
• Vendor Management and contract compliance.
• Provide Vendor oversight and performance management, as required.
• Support Preparation of Request for Proposal (RFP’s), PER’s, and other project approval tools & templates.
• Review and approval of vendor scope of work and design review of site and building plans, as required.
• Validate vendor pay-application and invoice review and approval in line with milestone payment schedules.
• Manage compliance with prior audit results and recommendations.

Qualifications

Required:

• Bachelor's degree in engineering, related technical field, or equivalent practical experience.
• 10+ years’ experience in telecom infrastructure or large construction project management related experience.
• Self-starter with demonstrated ability to manage multiple priorities, projects, key initiatives, and deadlines simultaneously.
• Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver on key projects.
• High personal standard to deliver a thoughtful, polished, and quality work product.

Preferred:

• BICSI RCDD, PMP or similar Telecommunications Design/Installation Experience preferred.
• Experience managing large scale enterprise projects with both localized and virtual teams.
• Must be able to work within a dynamic team of full-time employees and consultants.
• Client or Contractor side Datacenter construction or management experience a plus.

These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers

#EPCcareers

#DCDcareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities

Technical Closing Operations

• Perform closing checks for Baseline and IFRS17
• Prepare Assistance Entries and enter into OMEGA for Baseline, IFRS17 and Local GAAP
• Assist in the preparation of Quarterly Landing Report
• Assist in preparation and updating of excel files for Reporting and ICS
• Assist in any other tasks assigned by the Manager
• Potentially lend support to other closing operations

Relationships:

• Work closely with Retrocession managers, Technical Accountants, Reserving and Finance teams during quarterly closing

Contribute to process and quality improvement

• Work with colleagues to continually seek ways of improving work methods and processes
• Gather, investigate and analyse relevant data via root cause problem solving to support and evaluate suggested improvements and/or modifications
• Agree, implement and evaluate improvements as necessary

Experience:

• 2 to 5 years of relevant working experience in Insurance/Reinsurance fields
• Understanding of P&C (re)insurance business is preferred

Personal Competences:

• Good interpersonal and communication skills in English
• Absolute integrity and discretion in handling matter of confidentiality
• Ability to work collaboratively with multiple stakeholders
• Self motivated and pro-active
• Good analytical skills
• Well verse in MS office (especially MS Excel)
• Team player
• Ability to work under pressure and meet deadline

Education requirement:

• Diploma/ Degree in Accounting and Finance

We are looking for an experienced Technical Superintendent for an established Ship Management Company to manage the company’s fleet of 3rd party vessels. The ideal candidate would have at least 2 years of shore-based experience as Tanker Technical Superintendent. He/she would possess a good working attitude and can work under pressure and meet deadlines.

Responsibilities

• Responsible to manage and ensure the safe, efficient and environment conscious operation of the vessels assigned.
• Ensure vessel/s comply with all relevant rules & regulations with special emphasis on the ISM code, the ISO 9001 and ISO 14001 standard as well as flag state, port state and the industry's special requirements and regulations, and render support to ships as appropriate.
• Give support on matters related to technical operations as required & keep technical statistics.
• Attend to additional duties as decided during the annual employee dialogue.
• Analyse and respond to Undesired Events.
• Participate in evaluation of Shipboard management Systems Review.
• Arrange Management Reviews and ensure actions decided upon are implemented.

Qualifications

• Technical/maritime qualifications with seagoing experience as Chief Engineer with at least 2 years of shore-based experience.
• Good command of oral and written English.
• Good interpersonal skills in order to develop close relationships with shipboard staff, vessel owners, charterers as well as internal and external support functions.

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.