Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Job Description

• Provide L1 to L2 support for infrastructure, network, and internal systems. Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Act as the first point of contact for internal users experiencing issues with computers, printers, and other IT systems.
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Installing and configuring hardware and software components to ensure usability by end users

Job Requirements:

• Minimum 2 years desk side support services.
• Strong focus on quality and attention to detail
• Strong Analytic/Troubleshooting Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of mobile device support

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

MW IT Pte Ltd is one of the best System Integrator company in Singapore. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners.

What we do:

We drive our passion for harnessing technology.

We bring people and technology together.

We advance communities and transform industries.

We’re searching for a IT Desktop Support to be part of our diverse team of talent here at MW IT!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities:

* Provide Desktop Support services to users.

* This entails receiving, prioritizing, documenting, and actively addressing end-user help requests, as well as escalating incidents when necessary to uphold customer satisfaction and meet SLA expectations.

* Conduct troubleshooting for issues encountered by users.

* Carry out asset inventories.

* Facilitate technical escalations to third-party vendors or resolver groups when appropriate.

* Update incident records.

* Create and revise work instructions as needed.

* Document standards and procedures where applicable.

A little about you:

* Minimum ITE/Diploma graduate with at least one year of experience in desktop support.

* At least one year of experience with Microsoft Windows 10 and Microsoft Office 365.

* Proficient in spoken and written English.

* Hold at least one of the following certifications or their equivalents:

* Demonstrate knowledge in supporting workstations and related components.

* Strong verbal and written communication skills.

* Excellent coordination abilities.

* Capacity to prioritize tasks effectively and work with a sense of urgency.

* Communicate effectively with colleagues and management.

About MW IT Pte Ltd:

We aspire to create the extraordinary and impact millions of people every day.

We believe in establishing a talent-led delivery model that empowers our best individuals to lead, supported by the appropriate structure, processes, and tools to ensure the delivery of top-quality services to our clients.

We are committed to investing in your growth!

Exceptional achievements are seldom accomplished in isolation; therefore, we are committed to fostering a collaborative work environment that unites individuals with diverse skills and talents.

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• Support the Head of Department at meetings. This include notes taking, follow-up required by Head of Department after meeting and tracking progress based on guidelines provided.
• Support the administration of gifts received. This include gift processing based on a standardised guideline, update donation collected in a tracker, prepare thank you letters in a standardised template provided, donation documentation, and e-filing and updating records.
• Be responsible to keep a record of corporate gifts, merchandise items used during events and storage of Office equipment.
• Be an event support personnel for the Department. This include preparing name-tents, booking of restaurant, facilitate car parking, prepare logistics for events.
• Office management duties which includes printing and scanning documents, mailing and courier service (documents and books).

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, Office hours. May be activated on weekends to support events, will be compensated with OIL.
• Contract-based

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

- Provide Pre-Sales consulting support for Sales

- Prepare Business Analysis, consultation, proposal, presentation, implementation plan, etc. to support the Solution case.

- Able to understand business processes & apply analysis techniques to offer a suitable solution, which may include both hardware & software.

- Collaborate with internal solution teams on project implementation, e.g. Refining the requirement for SOW preparation, system design, system development, project implementation, etc.

- Provide, a presentation, and solution demo to the customer

Requirements:

- Bachelor’s Degree (or higher) in Fintech, Operations Research, Information Technology, Business and Finance, Computer Science or related field.

- Good understanding of FinTech and the applications of state-of-the-art technology.

- At least 5 years of working experience as a system designer, business analyst, system analyst or solution consultant.

- Possess in-depth knowledge of the latest technology, such as Java, API, Big Data, Cloud Computing, etc.

- Excellent communication and support skills, ability to articulate and drive discussion across business functions and stakeholders.

- Excellent problem-solving and logical thinking.

- Experience in Banking, Financial or Wealth Management technology and solutions is strongly regarded.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to [email protected]. Personal data collected will be used for recruitment purposes only.

Responsibilities

• Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins
• Perform first level support to troubleshoot and solve technical issues
• Perform L2 and L3 escalations if necessary and required
• Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)
• For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure
• Interface with other maintenance vendors (vendor management) for problem reporting and resolution
• Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)
• To be responsible for accurate record keeping, tracking and processing of all documents related to IT
• Any other ad-hoc duties assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Sales Support Administrator (Part-time/Flexi)

Job Scope

• Check email and enquiries
• Make applications in MOM system
• Prepare contract
• Liaise with the overseas branch office to complete the sales process
• Generate invoice
• Keep track of expense records
• Assist in preparing training materials
• FB posting
• 5 - 6 days of 4-5 hours per day

Requirements

• Minimum 4 years of administrative experience
• Meticulous
• Proficient in MS Office
• Responsible
• Efficient
• CEI certified preferred, or willing to be certified

We are a management consultancy focused on contracting and payroll services, seeking IT Application Support professionals (both Junior and Senior levels) to provide expert support for client applications and systems. This role is crucial for monitoring system performance, supporting deployments, managing vendors, and ensuring compliance with regulatory standards. A key aspect of this role includes working in a 24/7 rotational shift to guarantee continuous, high-quality support.

Key Responsibilities:

1. System Health and Performance Monitoring: Regularly monitor and optimize application and system performance, proactively identifying and addressing issues.
2. Support for Applications and Systems Deployment: Assist with application and system deployments, ensuring seamless integration and compliance with client requirements.
3. Testing Facilitation: Facilitate user acceptance testing (UAT) and performance testing, collaborating with teams to meet functional and performance standards.
4. System Enhancements and Vendor Management: Handle system enhancement requests and manage vendor relationships, ensuring quality and timely support.
5. Incident Troubleshooting: Provide responsive support during incidents, diagnosing and resolving application issues effectively.
6. Regulatory Compliance and Process Adherence: Ensure that all systems and processes meet applicable regulatory requirements and internal standards.

Additional Information:

• This role includes a 24/7 rotational shift to maintain consistent support. Details of the shift schedule will be discussed during the initial call.

Job Description

• Provide L1 to L2 support for infrastructure, network, and internal systems. Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Provide on call, 24x7 supports for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Act as the first point of contact for internal users experiencing issues with computers, printers, and other IT systems.
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Installing and configuring hardware and software components to ensure usability by end users

Job Requirements:

• Minimum 2 years desk side support services.
• Strong focus on quality and attention to detail
• Strong Analytic/Troubleshooting Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of mobile device support

We regret that only shortlisted applicants will be notified.

Responsibilities:

- Provide IT technical support and manage office network/system

- Monitor and manage system security

- Oversee tech refresh of office IT systems

- Responsible for patches and update of IT framework

- Monitor and manage IT hardware and software licenses

- Anaylze, monitor and provide reports on IT infrastructure

- Participate and support IT upgrading projects

- Participate and support Head of IT on AI initiatives

- Participate and support Head of IT on IT related projects

Requirements:

- Preferably 1-2 years of relevant experience

- Degree in Information Technology or related qualification

- Familiar with different operating systems including Windows and Mac

- Self-motivated and able to work independantly

- Strong communication (written and verbal) and interpersonal skills

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

• Lead Generation: Identify and qualify potential sales leads through various research methods, including outbound prospecting, inbound inquiries, and marketing campaigns.
• Customer Engagement: Initiate contact with prospects and maintain ongoing communication to understand their needs, address questions, and build relationships.
• Product/Service Knowledge: Develop a deep understanding of the company's products or services to effectively convey their value to potential customers.
• Sales Presentations: Deliver compelling sales presentations, both virtually and in writing, to demonstrate the benefits and features of the product or service.
• Negotiation and Closing: Work to understand customer requirements and tailor solutions to meet their needs. Negotiate terms and close deals to meet or exceed sales targets.
• Pipeline Management: Maintain an organized sales pipeline, track opportunities, and provide regular updates to management on the status of leads and deals.
• Sales Reporting: Prepare and submit sales reports, forecasts, and other relevant data to management to inform decision-making and strategy.
• Customer Relationship Management (CRM): Utilize CRM software to keep detailed records of customer interactions, track progress, and schedule follow-up activities.
• Market Research: Stay updated on industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Other ad-hoc work assigned by the manager from time to time.

Qualifications and Education Requirements:

• Minimum Technical Institute / Diploma
• At least one year of relevant working experience is preferred.
• Fresh graduate with strong background in related engineering discipline will also be considered.

Requirements:

• Excellent communication and negotiation skills.
• Proficiency in Microsoft word, PowerPoint, Excel and Outlook.
• Fresh Graduates are also welcome to apply

Concentrix

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

At Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you.

A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

Senior Sales Support Specialist – South Korea + SEA

Reporting to the Sales Manager, the Senior Sales Support Specialist will play a pivotal role in supporting the Enterprise Sales and Customer Success teams across South Korea and SEA. You will be instrumental in driving sales renewal rates by managing pre- and post-sales administrative tasks, enabling smooth lifecycle selling.

This permanent position offers an exciting opportunity to join the pioneering Sales Support Desk team in Singapore. We are looking for individuals who are independent, meticulous, have an eye for large data management and comfortable to manage ambiguity situation while establishing new processes and workflows. Handling confidential information with integrity and escalating complex issues to appropriate channels will be key.

Successful candidates will be the subject matter expert to present accurate sales quotation, review sales contracts, update accounts notes in CRM system, perform customer research, identify high-risk customer accounts, gather and develop sales data mapping to help the sales team overcome customer objections and mitigate risks. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

What you’ll experience with us

Sales Administration Support

• Relieve internal and external sales teams of pre- and post-sales administrative duties.
• Maintain accurate sales quote documentation, including pricing and configurations.
• Update customer contact information across CRM and sales pipeline systems.

Administrative Tasks

• Process sales orders, enter sales data, and review sales contracts.
• Prepare sales quotations, manage invoices, and track documents.
• Create sales renewal packages with historical pricing, subscription statuses, and discount data.
• Handle sales bookings, including purchase order processing and booking reconciliation.

Data Management and Analysis

• Identify renewal opportunities by analyzing data sets and participating in sales cadence meetings.
• Investigate sales trends related to downsell or churn and support high-risk renewals using CRM ticketing platforms.

Reporting and Standardization

• Prepare sales data documents, generate ad-hoc reports, and drive process standardization to maintain database accuracy.
• Perform quality assurance and update process documentation as needed.

Client and Stakeholder Engagement

• Act as a subject matter expert, ensuring database integrity and responding professionally to customer and stakeholder queries.

We’ll be a great match if you…

• This role will require you to provide administrative sales support to our internal and external stakeholders across South Korea and SEA.
• Fluent in Native Korean and proficient in English (B1/B2 level) to drive business conversations across South Korea and SEA.
• 2-5 years of relevant working experience in administrative function with advance knowledge in Microsoft Office (Excel, Word).
• High integrity to manage confidential internal and external client information.
• Independent individuals with team-player mindset.
• Strong attention to detail and a strong sense of responsibility to manage large and complex data.
• Strong sense of accountability to manage high priority escalation.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• Office Address: 80 Pasir Panjang Rd, #15-83/84 Mapletree Business City II, Singapore 117372 (nearest MRT: Labrador Park).
• 5 days’ work week (Mon – Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Comprehensive healthcare, medical plans and flexi benefits.
• Annual Leave and Paid Sick Leave are covered.
• Onboarding and on-the-job learning programme will be provided.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

All shortlisted candidates will be contacted.

Experience: 3-9 Years

Role: Production Support Analyst

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

Strong understanding of ITIL methodology

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Associate Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

• 5 Days
• 9am-6pm
• $2,200-$2,800
• Near Novena MRT

Responsibilities:

• Provide secretarial and administrative support to ensure smooth and efficient office operations.
• Prepare and dispatch authorization letters from relevant authorities, and follow up with clients to obtain signatures and complete required information.
• Monitor, update, and report on the status of ongoing projects.
• Arrange for the purchase of plans from relevant authorities.
• Provide certified copies of approved plans and promptly send approvals to clients.
• Follow up with authorities regarding the status of approvals.
• Answer incoming calls, offering guidance or directing inquiries to appropriate personnel.
• Download approvals and update the project team on a daily basis.
• Prepare and submit necessary documents, such as submission forms, via e-Corenet.

Requirements:

• At least Diploma/Degree in architectural/ID related.
• Knowledge in Architectural Engineering is a plus.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Job Description:
• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement

Requirements:

• Degree / Diploma in Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultant

If you are looking for an opportunity in Technical Support, Emerson has an excellent role for you! Based in Singapore, the Technical Support Lead will lead the Technical Support team at Flow Controls Southeast Asia Service Center.

In this Role, Your Responsibilities Will Be:

· Being a technical reviewer for detailing work for make products (assembled parts, new valve assemblies) as well as handling the detailing work when required.

· Working with suppliers / factories to quote lead-time to sales team for New Assemblies valves inquiries; quote price and lead-time for special, nonstandard options.

· Working with suppliers / factories / parts team to quote estimated price and lead-time to sales team for no stock service parts, nonstandard parts, or obsoleted parts.

· Supporting for sourcing optimization task for Order Fulfilment team during quotation and purchasing step

· Working with Global production engineers / AP Industry team / technical support team to ensure suitable valve construction, parts are selected and communicate to the Workshop floor

· Being a master planner for New Assemblies products line

· Managing inventory forecasting, handling Excess & Obsolete process

· Handling the new products system setup and maintenance (including working with other team for system cost setup)

· Participating in trouble shooting on valves related issues with service team and working with Product Specialists within the company to provide solutions with Valves having issues in the workshop or at site.

· Conducting process improvement projects for improving operational performance in the value stream.

· Ensure EHS compliance operational excellence for all the teams managed.

Who You Are:

You identify and seize new opportunities. You encourage the open expression of diverse ideas and opinions. You set objectives to align with broader organizational goals. You identify and create the processes necessary to get work done.

For This Role, You Will Need:

· At least 5 years of relevant operational experience (especially on control valve)

· A team player with good communication and interpersonal skills

· Pro-active, independent, able to work with minimal supervision

· Ability and willingness to multi-task and manage priorities.

· Matured and independent with a good sense of judgement and a sense of urgency on priorities.

· Ability to work in a fast-paced environment.

Preferred Qualifications that Set You Apart:

· Degree / Diploma or equivalent experience in Engineering

· Team managerial experience preferred.

· Strong experience with business operation system (Oracle, SAP, etc.)

· Familiarity with Microsoft Office will be an advantage

· Knowledge in Quality Management System, 5S, Lean, and other related topics will be an advantage.

Please submit your application on or before 18 November 2024.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

Summary Benefit :

✅ Immediate hiring

✅ Yearly Bonus & Increment

✅ Career Growth & Friendly working environment

Responsibilities :

• Plan and review project designs and technical specifications.
• Oversee pipe jacking operations and equipment maintenance.
• Manage project schedules, budgets, and resources.
• Ensure safety and quality compliance on-site.
• Coordinate with stakeholders, consultants, and authorities.
• Optimize costs and improve processes with value engineering.
• Report progress and handle site logistics.
• Solve technical issues and propose better solutions.

Requirements :

• Bachelor's Degree in Civil Engineering or related field
• Professional engineering certification preferred
• Relevant technical certifications in tunneling/pipe jacking an advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

EA License No: 20C0358

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Possess a Diploma / Nitec in Engineering
• No Exp Are Welcome To Apply - Training Will Be Provided
• Able to work on 2 rotating shift including weekends & PHs

Job Scope:

• To monitor the performance of the equipment using the Monitoring Control Console (MCC) workstation
• Perform remote troubleshooting when required to
• Compile data and generate fault related reports
• Assist in systemwide software deployment activities
• Monitor performance of the systems post software deployment for potential faults/issues
• Generate backend reports for investigation purposes
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting
• Support in all systems and MCC workstation related tasks
• Perform any other duties as assigned

Requirements:

• Possess a Diploma / Nitec in Engineering
• Possess some technician experience is advantageous
• No experience are welcome to apply- Training will be provided
• Proficient in MS Office (especially in Excel)
• Able to work on 2 rotating shift, on Weekends & PHs

Other Information:

• Working Hour: 5 Days Rotating Shifts including Weekend & PH (7am to 4.30pm / 1pm to 10pm)
• Salary: Up to $2800 + AWS + VB
• Location: Macpherson

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Broadcasting Technical Manager

Working Days & Hours: 5 Day | Mon-Fri: 9am-6pm

Working Location: Changi South
Salary Range: $8000 - $9500 + Bonus

Job Responsibilities:

• Support Head of Engineering in training and developing the engineers on technical matters, including handling and operating all broadcast equipment.
• Assist with engineering technical tasks to ensure smooth running of daily engineering operations.
• Establish an SOP for Site Survey and prepare Production and Technical Integration Layout Plan. To review and make relevant updates as required for process improvement.
• Implement design and make permanent layout for racks along with serial numbers and standard placing of panels.
• Support Head of Engineering to improve and test system designs.
• Support process of racks and kit standardization.
• Collaborate with Head of Engineering to establish a process for equipment testing and preparation. To review and make relevant updates on a yearly basis for process improvement.
• Ensure a process is in place for communication / escalation of technical problems on all projects.
• Research technical development standards for present and new technologies. Provide technical support of the company's service to clients.
• Design the project template to cover the tasks needed for each project.
• Keep the project task updated for each project on hand.

Job Requirement:

• Degree qualified in Electrical / Communication / Broadcast Engineering or similar related field.
• 10+ years of relevant work experience.
• An expert in equipment and products used in broadcasting; for example, audio and vision mixers, radio communication products, cameras, and camera lens.
• Experienced in technical training for knowledge transfer.
• Able to carry out physical tasks due to the nature of job.
• Able to travel overseas for regional and international projects.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

PLEASE APPLY HERE ONLY - https://jobs.sap.com/job-invite/409693/

ABOUT SAP

As the market leader in enterprise application software, SAP empowers companies of all sizes and industries to innovate through simplification. From back office to boardroom, warehouse to storefront, on-premise to cloud, and desktop to mobile, SAP enables people and organizations to collaborate more effectively and leverage insights to stay competitive. SAP’s applications and services help customers operate profitably, adapt continuously, and grow sustainably.

PROGRAM DESCRIPTION

Within the Customer Services and Delivery (CS&D) board area, the mission of SAP Enterprise Cloud Services is to shape the future of SAP by providing a comprehensive, end-to-end managed services experience that supports customers throughout their cloud transformation journey. Our goal is to offer a range of cloud deployment options, leveraging SAP’s infrastructure, partner infrastructures, and public cloud platforms.

THE ROLE

The Technical Service Manager (TSM) plays a critical role within the SAP Enterprise Cloud Services - APJ & GCR organization as a trusted advisor, responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. As the primary point of contact for customers in technical discussions and escalations, the TSM is tasked with developing a deep understanding of each customer’s landscape, advising on technical requirements, and addressing complex challenges throughout the customer lifecycle. This role also involves close collaboration with Customer Delivery Managers and internal delivery teams to ensure customer satisfaction through the delivery of high-quality services.

ROLE REQUIREMENTS

Key Responsibilities

• Serve as the primary technical contact for SAP Enterprise Cloud Services customers, offering guidance and support across their lifecycle.
• Gain a deep understanding of customer goals and challenges to offer tailored solutions and recommendations.
• Manage and resolve escalations related to SAP Enterprise Cloud Services customer landscapes.
• Advocate for value-added services within the SAP Enterprise Cloud Services portfolio to meet customer needs.
• Collaborate with SAP Enterprise Cloud Services delivery units to establish long-term service plans and account visions.
• Participate in on-site customer visits when necessary and support customers’ Intelligent Enterprise transformation as a technical consultant.

Education, Skills, and Competencies

• Bachelor’s degree in Computer Science, Engineering, or Information Management (or equivalent experience).
• Solid expertise and in SAP technologies (SAP certification preferred).
• Strong focus on customer service and communication, with the ability to explain technical details to non-technical audiences effectively.
• Analytical and solution-focused mindset with excellent English communication and presentation skills.
• Proven skills in managing customer escalations, process improvements, and key relationships.
• Working knowledge of hyperscalers, multi-cloud integrations, networking, and virtualization technologies (e.g., load balancers, VMs).
• Ability to perform under pressure and consistently deliver value to customers and the organization
• Experience working with international and cross-cultural teams for seamless project execution.

Work Experience

• 9+ years of SAP technology (BASIS) experience in the IT industry.
• 5+ years of customer-facing experience, with demonstrated skills in de-escalation, conflict resolution, and executive-level relationship management.
• Proven technical project management skills to handle complex customer projects efficiently and resolve issues effectively.

#SAPECS #ECS #SAPTechnicalConsultant #SAPBasisCareers

WHY JOIN US

This is an exciting opportunity to join SAP’s dynamic, international team and make a significant impact on the future of cloud services. If you're passionate about driving customer success, thrive in a fast-paced environment, and have a deep technical expertise, you will find immense satisfaction in this role. Join us and contribute to helping customers navigate their cloud transformation journeys while advancing SAP’s cloud capabilities.

If this sounds like the perfect fit for you, we look forward to hearing from you!

LOCATION

Singapore

EXPECTED TRAVEL

Expected travel requirement is 10%

SAP'S DIVERSITY COMMITMENT

At SAP, we believe that innovation thrives through the development of a diverse workforce. We celebrate and appreciate the unique competencies that each individual brings to the company.

Role: Application/Tech Delivery Manager

Job Level: > 10 years of relevant experience (L4)

Job Description

Division: Customer management and credit originations

Role: Application/Tech Delivery Manager

Job Level:

☒ L2 – 3 to 5 years

☒ L4 – > 10 years

Responsibilities:

• With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.
• Lead and mentor a team of technology Microservice professionals focused on customer onboarding.
• Collaborate with stakeholders to define project goals, objectives, and deliverables as per the roadmap/agreed scope.
• Candidate is required to work very closely with Cross-functional teams and ensure the microservice modules/SDM documents are delivered on time with quality.
• Strong analytical and problem-solving skills with a focus on delivery results.
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Candidate must be able to apply good working knowledge of project procedures, workflows, and milestones to complete projects assigned.
• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs.
• Analyse, develop, enhance, debug, support, maintain, test applications
• Good to have the knowledge in Bank’s SDM Process, esp infrastructure preparedness and coordination with cross division teams.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 15 + years’ relevant experience preferably in a Finance Institution.

Essential:

• Past technical and delivery experience, preferably in a retail banking or wholesale or business banking environment.
• Have managed team size between 5 and 10
• Experience in SDLC/ Agile delivery (SCRUM)
• Directly lead and manage a team of technical teams.
• Understand and adhere to bank process such as project governance, change control management etc...
• Ability to manage complex, time-sensitive deployment queues with other teams in the bank.
• Strong organizational and leadership skills.
• Ability to adapt to in an environment where requirements change rapidly.
• You must be the experienced developer, with good experience in system integration/interfacing.
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
• Manager (ADM) in all relevant technical matters, end-to-end, within the project.
• Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.
• You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.
• PMP Certified
• Java Certified
• VM Infrastructure awareness
• Good to aware on Bank Technology Delivery Management Process

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Red Hat Linux, Shell Script, Java
• OCP
• Oracle
• Maria DB
• Spring boot knowledge
• Knowledge in Jboss, Unix, Linux
• Good to have multi tenancy approach

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.