Responsibilities:

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with development team to make understand project requirements and ensure these are met.
• Define best practices and standards for the web service implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.
• Good knowledge of CICD.
• Write & review Junit, functional and end-to-end tests.
• Identify and resolve performance and scalability issues.
• Understanding of Operating system like Linux, IBM AIX Server
• Support User acceptance testing and get sign off
• Deploy of web application and web service in UAT & Production
• Write Functional Specification & Technical documents
• Working with version control system - Git or similar systems

Requirement:

• Bachelor’s degree in Computer Science.
• Atleast 10+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with JSF, Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Web service (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Strong hand-on on application server like WebSphere, WebLogic or JBOSS.
• Strong hand-on experience on the Database like Oracle, Microsoft SQL Server
• Good Understanding of the Operating system like Linux, IBM AIX Server
• Good documentation skills to write FSD & TSD
• Hand-on on Git or similar systems

Responsibilities:

• Coordinates actions and discussions around project changes within the project team and associated sales team as needed
• Understands the customer’s success criteria and how to report status
• Actively monitors the needs and expectations of the customer
• Works with RMO to ensure adequate project staffing
• Accurately maintains all processes, approvals and system tools related to specific projects
• Coordinate kick-off and onboarding meetings
• Coordinates project outcomes on low/medium complexity projects with supervision
• Coordinate with Client and team members
• Update Client on close down of project term and budget consumption.

Requirements:

• 2-4 years of experience in a project coordination/management role managing IT or Government based projects
• Have excellent communication and organizational skills
• Excellent written and verbal communication skills
• Excellent facilitation, collaboration, negotiation, and presentation skills
• Experience with stakeholder management and building relationships
• Coordinate with geographically distributed teams and assist in training and coaching in order to achieve project goals
• Ability to collaborate with a diverse, global, cross-functional team
• Project management certifications are a plus

As a Sales Engineer / Senior Sales Engineer, you will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. Identify new sales opportunities through prospecting.

Job Description:

• Originate and close opportunities to develop new market segments, product groups and channels.
• Identify and canvass new sales opportunities and market through prospecting.
• Develop and plan sales strategies to meet monthly sales targets and progressive KPIs.
• Respond efficiently to customers’ technical or commercial queries and consistently meets customers’ expectation.
• Work closely with Sales Manager and Director to develop and implement sales and service strategies to achieve committed sales target.
• Work closely within Sales Department to manage and expand existing business and contribute to meet sales KPI.
• Travelling to be expected.

Requirements:

• Diploma or Degree in Engineering, preferably in Marine, Mechanical or Mechatronics field.
• Have a strong and successful sales experience for more than 2 years in marine or oil and gas industry.
• Positive working attitude and self-motivated.
• Preferred who are familiar with valves and pumps or piping solution.

Technical Superintendent

Salary: $7,000 to $10,000
Location: Alexandra Point / Fujairah Branch Office (Rotation travel)
Working hours: 5 days, 9.30am to 5.30pm

The company owns and manages a fleet of coastal tankers and barges operating in Singapore, Malaysia and in the South East Asia region. We are seeking for qualified candidates to take up the challenges of Technical Superintendent based in Singapore and on rotation shift in Fujairah.

Responsibilities:

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements:

• COC Class 1 or 2 holders with sailing experience on product tankers
• Minimum 3 to 5 years’ experience ashore as a Technical Superintendent in tanker companies
• Experience in handling Foreign going vessel
• Must be willing to travel abroad (Fujairah) on a rotational basis
• Familiar with Oil Majors vetting’s and inspections requirements

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Ensure the proper operation and maintenance of all production systems and services managed by Service Operations.
• Provide high-standard incident and problem management support, coordinating resolution efforts with the appropriate resolver teams.
• Minimize system downtime by ensuring prompt escalations to specialized internal and external resolver groups, adhering to customer contracts, SLAs, and monitoring requirements.
• Escalate unresolved issues to the next level for further investigation and resolution.
• Perform analysis, define requirements, document changes, and verify enhancements for applications and systems.
• Deliver onsite user support during service cutovers to ensure a smooth transition.
• Continuously document lessons learned, known errors, and operational knowledge to improve service delivery.
• Investigate problems by reviewing error logs, reporting faults, and recreating issues in a staging environment.
• Be available for escalations and support on a standby basis when required.

Requirements:

• A minimum of 3-5 years of experience in working with or providing support for application products (e.g., User Portals, Application components).
• Proficiency in operating systems such as RHEL 7/8, RHEL HA, and Windows.
• Experience with Java debugging and scripting languages like PERL, BASH, and Python.
• Solid knowledge of SQL databases with the ability to troubleshoot related issues.
• Familiarity with various data types, including APIs, APP, PNR, and DCS, is a plus.
• Strong understanding of XML data structures.
• Experience in the travel domain is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25020

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are seeking a skilled Business Analyst to advance digital transformation projects for Singaporean government agencies!

• Join a team that utilizes technology to contribute to significant government projects, enhancing the daily lives of Singaporeans.
• Supportive working environment that fosters continuous learning and growth.
• Attractive salary package and comprehensive benefits provided.

Responsibilities:

• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Support UAT (User Acceptance Testing) and go-live activities for digital service project.
• Work with technical teams to design solutions that meet business needs while considering system limitations and technical constraints.
• Work with Quality Engineer and business users to plan for UAT, coordinate and monitor progress and acceptance of UAT, and manage defects as needed.
• Provide day-to-day operational support for internet-facing system, mobile app, and intranet, including problem management and service requests.
• Work with vendors to understand and troubleshoot technical problems and monitor SLAs.

Job Requirements:

• Immediate starter is preferred.
• Prior experience of at least 2 years in IT business analysis/developer, designing application solutions, and testing, or related.
• Experience in cloud (Related certification will be an added advantage).
• Prior experience in programming (VB.NET, C#, JavaScript, ReactNative, etc.) is advantageous.
• Prior experience in requirement gathering, application testing and problem management

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Description

· Provide strategic leadership and direction to the service operations division and supervising Singapore & Malaysia personnel to achieve the operations key performance index and the required service standards.

· Monitor and analyse the Income & Expenses of the service operations, establish business controls and provide solutions to reduce cost and increase revenue.

· Manage the customer services and relationship through providing regular feedback and periodic operations review with clients to optimize quality of service, business growth, and customer satisfaction.

· Communicate with Japanese Engineers and HQ in Japan and provide technical guidance to our team of site managers and service engineers.

· Defines roles and responsibilities, plans for the department’s future needs and operations; counsels and discuss with managers on performance.

· Coordinating with Site Managers on manpower planning and arrangements.

· Challenge for more business opportunities and expand service contracts in various fields to increase revenue.

· Promoting company services and sales of machines parts.

· Ensuring safe and secure work environment for all employees.

· Ensuring compliance in all procedures including documentation.

· Attending and preparing documents for audit by customers.

· Any other duties assigned by the Technical Manager.

Requirements

· Fluent in Japanese (Native) and English (Spoken & Written).

· Min Degree or higher with at least 7-10 years of related working experience with our company's abatment systems in a semiconductor environment.

· Strong ability in handling technical issues and able to propose and negotiate service contracts to customers.

· Experience in Semiconductor Fab and Service Audit will be an advantage.

· Good understanding & knowledge of semiconductor facilities & processes will be an advantage.

· Willing to travel daily to various sites and overseas when required.

· Must be self-driven, energetic, resourceful, and good leadership.

· Meticulous and timely in documentation.

· Able to project strong, positive image of self and company.

· Able to build good partner relationship at all leve.l

· Team player with good communication skill.

· Responsible, independent with excellent customer service skill.

ARCHITECTURAL RESIDENT TECHNICAL OFFICER (RTO)

• Possess at least 5 years of experience in local projects involving supervision of architectural works for commercial/ institutional projects as well as A&A/ refurbishment/ conservation projects
• Diploma in relevant field
• Registered with IEC / ACES as Accredited Resident Technical Officer
• Must be a Singaporean / PR
• Essential to have good knowledge and experience in carrying out site supervision and inspecting architectural works to ensure works are of quality standards inaccordance with contractual requirements and authority standards
• Essential to have good knowledge and experience in inspecting defects and rectification works
• Good team player who is able to oversee and ensure contractor proceeds to the next stage of construction in accordance with design, specifications and approved drawings/ method statements
• Monitor progress of architectural works on site and report problems/ delays if any
• Maintain and update record of inspections and defect rectification progress, and ensure contractor completes defects rectification works to the satisfaction of the client/ architect
• Location of site: Changi
• Contract period: Now to Dec 2027, with option to extend
• Salary: $5,000 to $6,000

▶️ Basic up to $2300
▶️ Monday - Thursday (7:00am - 4:00pm), Lunch Break (30 minutes)
▶️ Friday (7:00am - 3:30pm), Lunch Break (30 minutes)

Other option:

▶️ Monday - Wednesday, Fridays (8:00am to 5:00pm), Lunch Break (30 minutes)

▶️ Thursday: (8:00am to 4:30pm), Lunch Break (30 minutes)

Responsibilities:

• To provide full time supervision and inspection, monitoring, measuring and controlling Site activities and overall progress to ensure Works carried out by the Contractor
• Ensure compliance with approved drawings, specifications, and statutory requirements.
• Conduct in-progress inspections, identifying and reporting any non-conformities.
• Attend site coordination and quality meetings.
• Witness inspection and testing sessions to ensure adherence to designs and specifications.
• Daily work site inspection for compliance with Workplace Safety and Health, subsidiary legislation and the Company safety procedure.

Job Requirements:

• Minimum 5 years of working experience as a Resident Technical Officer or in a relevant role.
• Registered and valid RE/RTO accreditation.
• Strong team player with excellent interpersonal and communication skills.

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in Computer Science.
• 8+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

Non-Technical / Soft Skills

• Problem solving skills and ability to work under pressure.
• Good command of English, both written and spoken.

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in Computer Science.
• 10+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

Non-Technical / Soft Skills

• Problem solving skills and ability to work under pressure.
• Good command of English, both written and spoken.

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in Computer Science.
• 8+ years of technical experience within architecture development, integration of backend systems and development.
• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

Non-Technical / Soft Skills

• Problem solving skills and ability to work under pressure.
• Good command of English, both written and spoken.

• Minimum of 2years of experience in desktop application administration and support.

• Strong knowledge of GL OMS trading platforms and SGX applications.

• Familiarity with workflows involving SGX, SSH, and SFTP protocols.

• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.

• Monday to Friday (5-day workweek).

Covid-19 vaccination compliance is mandatory.

• Minimum of 2years of experience in desktop application administration and support.
• Strong knowledge of GL OMS trading platforms and SGX applications.
• Familiarity with workflows involving SGX, SSH, and SFTP protocols.
• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.
• . Monday to Friday (5-day workweek).

 Covid-19 vaccination compliance is mandatory.

• Minimum of 2years of experience in desktop application administration and support.
• Strong knowledge of GL OMS trading platforms and SGX applications.
• Familiarity with workflows involving SGX, SSH, and SFTP protocols.
• Proficiency in Level 1 network troubleshooting, including kiosk PC and network switch support.
• . Monday to Friday (5-day workweek).

 Covid-19 vaccination compliance is mandatory.

JD :

· IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

· Proficiency in troubleshooting Windows operating systems.

· Familiarity with Active Directory, Microsoft 365 & MS office products.

· Basic understanding of networking (TCP/IP, DNS, VPN).

· Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).

· Any Windows Server knowledge will be added advantage.

Education

· Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience

· Minimum 3 years in an IT support or helpdesk environment preferred.

· First level support to users in Singapore Operations and Extended Operations in other regions for hardware, software, and network-related issues.

· Diagnose and resolve technical issues in a timely manner, escalating to higher levels of support when necessary.

· Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.

· Assist with the setup and maintenance of user accounts, permissions, and access controls.

· Monitor, Assign and report Service Desk tickets.

· Ensure software updates and patches are deployed regularly.

· Monitor system performance and network stability, reporting issues promptly.

· Assist with backup and recovery processes to ensure data integrity.

· Collaborate with IT teams to deploy system upgrades and new technologies.

· Work with other vendors which need secondary support and ensure closure of issues.

· Document reported issues, resolutions, and follow-up actions in the ticketing system.

Additional details:

Job Type : 12 months Contract - Extendable

Location : Jurong East

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Scope:

• Provide front desk support to the General Office

• Administrative duties will generally include:

(a) Manning the front desk to answer queries from public, parents and students

(b) Handling of incoming and outgoing letters, packages, and deliveries

(c) Handling all incoming calls to the school

(d) Issuing of Graduation Certificates and Academic certificates to students

(e) Updating students’ and staff attendance

(f) Maintaining internal facility bookings in the Campus

(g) Maintaining school internal calendar

(h) Assisting in the photocopying of school materials

(i) Assisting in the transport arrangements/confirmation for CCA and/or events

(j) Assisting in office admin such as updating organisation chart and honour rolls, office equipment maintenance, ordering fruit baskets, preparation/setup of events venue, replenishing first aid box, stationery, sanitisers, tissue boxes etc.

(k) Attending to emergency cases by calling for emergency ambulance services when directed

(l) Any other duties assigned by Admin Manager or supervising officers

Requirements:

• GCE 'N' Level Certificate or equivalent and above

• Good interpersonal, communication, analytical and negotiation skills

• Ability to multitask, work both independently and as a team

• Candidates must have at least 1 year of relevant working experience

Contract Period: From 1 Jan 2025 to 31 Dec 2025 (with option to extend till 2026)

Location: Barker Road

• Mondays to Thursdays: 7.00am to 4:15 pm

• Fridays: 7.00am to 3:45pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Working Location: Pandan Road

Working Time: Mon - Fri , 8:30am - 6pm

Job Description

● Administer and configure infrastructure systemsand applications (e.g. Active Directory Services,Data Centre, video conferencing, audio system,telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy,wireless, etc.), desktop, mobile devices and other remote devices.

● Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.

● Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

● Draft and update technical documentation such as administration & user guides.

● Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.

● Source for product solutions and vendors/suppliers for required projects.

● Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements

● Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

● Minimum of one year of relevant experience

● Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

● Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

● Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

● Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

● Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly preferred

● Experience with Veeam, VMware, and UNIX/Linux is an added advantage

● Experience in API/Web Programming and Database Administration is an added advantage

● Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

Scope of Responsibilities (but not limited to):

• Respond to client support requests.
• Contact clients to find out the nature of the problem.
• Travel to the client’s location or connecting via a remote link.
• Install and maintain hardware and computer peripherals.
• Install and upgrade operating systems and computer software.
• Troubleshoot network connection issues.
• Advise on software or hardware upgrades.
• Provide basic training in computer operation and management.
• Complete job reports and ordering supplies.
• Computer OS/Peripherals troubleshooting.
• Handle Different PC Operating Systems (Windows 10, Mac OS).
• Perform Software Installation (experience in deployment tools such as SCCM).
• Any adhoc duties assigned by Superior from time to time.

Desired Skills & Expertise:

• Minimum 2 years of relevant experience in a similar role
• Basic knowledge group policies, Active Directory and Exchange
• In-depth troubleshooting skills of Windows OS (Windows 10 & 11), Mac OS, Microsoft Office & Office 365 applications, PC/Laptop hardware, PC/Laptop peripherals, including printers and mobile devices
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
• Excellent customer service and people skills

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Roles & Responsibilities

• Handle overseas existing and new customers
• Follow up customers enquires
• Provide quotations to customers
• Follow up with overseas existing customers for repeat orders/ promote related products
• Issue sales order
• Assist Vietnam Branch (SSBVN, SIGVN) – RFQ, sales and direct import
• Sales order (overseas)
• Customer Evaluation
• Overseas trip forecast report
• Sales meeting agenda & minutes
• Sales personnel weekly report
• Other ad-hoc duties as assigned

Requirements

• Preferable candidate possess at least Degree/Diploma in any fields
• Strong interpersonal skills and ability to build relationships
• Knowledge SAP is an advantage
• Ability to work independently and effectively manage multiple priorities.
• Monday to Friday, 8:30am to 6:30pm
• Singaporean only may apply

Benefits

• Annual Wage Supplement (AWS)
• Variable Bonus
• Outpatient medical

Key Responsibilities:

Application Support:

• Provide second and third-level support for Java-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

Troubleshooting:

• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

• Work closely with development teams to understand application functionalities and dependencies.
• Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
• Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

• Participate in the development and deployment of application updates and enhancements.
• Write and maintain documentation for application support processes and procedures.
• Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

• Manage and prioritize incident tickets and service requests.
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.
• Any other ad-hoc duties as assigned by supervisor.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience in Java development and application support.
• Technical Skills:
  • Proficiency in Java and Java EE technologies.
  • Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  • Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  • Familiarity with version control systems (Git, SVN).
  • Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  • Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Must have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems.
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates familiar Microsoft Dynamics NAV, Microsoft Windows.
• Server & Microsoft SQL Server will have an added advantage.