About the client:

Our client is a reputed organization

Responsibilities:

• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions
• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms

Requirements:

• Degree, IT Engineering, Business or Finance
• Minimum 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.
• Preferred with direct Product knowledge in NeoXam Datahub
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• Require minimum 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).
• Well versed in enterprise architecture methodologies for Market Data Domain

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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The Sales Support Representative I, will support the execution of the sales vision and medium or short term goals so as to realize our customer promise. In this role, you will apply general knowledge of sales processes to support the relationships for regional customer accounts and maximize opportunities for the assigned customers.

• Assist in the execution of sales processes for regional customer accounts and solve day to day problems to ensure we deliver on our customer requirements.
• Support sales manager on routine operational activities following defined guidelines and establish good customer relationships at various levels within the customer's organization.
• Collaborate with internal and external stakeholders to assist in the successful completion of the sales processes and to ensure accurate execution.
• Assist to create customized reports for customers and track customer requests for defined business or areas.
• Provide assistance to ensure data is accurate in our systems and administration tools.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Other minimum qualifications may apply

Preferred Qualifications

• Minimum of two years of experience in similar related roles with a complex customer base

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$5,500

Job Description

1. Setup Architecture and Design guidelines for the platforms across on-premise (GPC)

2. Develop Designs Frameworks, Work collaboratively with development team, technical lead

and business analyst to determine technical direction and approach to system design

and implementation

3. Coach and train project team members on Technical architecture processes and best practices

4. Analyze security vulnerability reports for Operating system, Middleware solutions

5. Plan operating system, middleware patching involving ATFM

6. Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and

production environments

7. Proposes solutions that satisfy performance requirements; ensures test strategy validates performance

requirements

8. Tunes application performance issues

9. Recommendations to strategic plans and reviews

10. Preparing and completing action plans

11. Implementing production and quality standards; resolving problems; identifying trends; determining

system improvements; implementing change.

12. Develops and maintains system documentation

Top 3 Core skills

1. Experience in Operational, Maintenance of solutions at On-premise, Cloud

2. Experience in setting up development, testing, and production environments at GPC and cloud

3. Experience in building/maintaining solutions running on Linux, IBM WebSphere, IBM Curam V7, IBM DB2,

custom packaged applications like AngularJS, NodeJS, Docker container management, Kong API Gateway

Other skillsets

1. Experience in AWS

2. Experience in managing DevOps

3. Experience in MEAN Stack

Your role:

Are you excited about playing a key role in keeping UBS competitive in the Big Data Space? Do you have a good working knowledge of automation and telemetry tools?

Are you at your best when supporting others? Do you have proven ability to solve complex application production issues? And have a desire to innovate using state-of-the-art automation and monitoring tools?

We’re looking for a Tech support specialist to:

• support big data applications that will eventually migrate to Azure
• ensure workflows, processes, tooling and applications meet the highest production quality standards
• contribute ITIL production expertise to the onboarding of existing and new IT products and services
• define workarounds for known errors and initiate process improvements
• assist in planning BCP, patching and other infrastructure related projects
• contribute to automating manual processes
• get involved in problem management to identify root causes and ensure issues don't reoccur
• maintain a knowledge database

Your team:

You’ll be working in the Application Support and Reliability organization which provides application support for various LoBs suite of applications of the bank. You will be part of a global team that provides follow-the-sun support with other locations in Pune India and Zurich Switzerland

Your expertise:

• a Bachelor’s degree in Computer Science or related field
• Azure knowledge is desirable but not required
• hands-on experience with UNIX, SQL and MS Office products
• experience with monitoring solutions, preferably Netcool, AppDynamics and /or Splunk
• use of or knowledge of automation tools like Automation Anywhere or IPcenter a plus
• proficient with tools such as ServiceNow, Confluence, JIRA and batch scheduling tools like Autosys

Roles and Responsibilities:

- Assist the Product Owner to refine user stories, document acceptance criteria, break use cases to user stories, and define business rules and the scenarios.

- Assist the solution architect to translate business requirements to technical requirement.

- Ensure clear and complete understanding of user stories and use cases requirements.

- Translate user stories and use cases into test conditions and expected results for product, performance and UAT.

- Ensure the product fulfil the requirements during iteration reviews and system demos.

- Act as a Subject Matter Expert to manage the stakeholders/ user

Qualification/ requirements:

• Bachelor's Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory

• At least 4 years of experience in project management, application delivery and solution design.

• Good functional, technical knowledge and experience in CRM platforms (e.g., Microsoft Dynamics 365)

• Experience in communicating with technical and non-technical stakeholders

• Previous experience of healthcare domain is good to have.

• Proven result-oriented person with a focus on delivery

• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 2 years) preferred.

• Good understanding and experience in software development life cycle

• Non-technical / Soft Skills Good Oral & Written Communication skills & a team player.

• Experience of leading a team of more than 3 – 4 people.

• Good problem solving, analytical, synthesis, system thinking and solutioning skills.

#LI-SYNX08

Technical Executive

• Ensure the maintenance Specifications are updated and ready in the system.
• Review and support the T&C works for new facilities.
• Record and report the defects in new installation and construction.
• Plan & monitor the Preventive & Corrective Maintenance.
• Embrace the Digital FM Technology initiated by the department.
• Practice Condition-based Maintenance to compliment Preventive Maintenance.
• Avoid wastages and focus on optimization in FM.
• Ensure maintenance work shall comply with the relevant Singapore Standards and Code of Practices.
• Ensure maintenance work shall comply with the company’s environment, health, and safety policies.
• Responsible for the Preventive & Corrective Maintenance work assigned by the Manager.
• Prepare corrective maintenance work order.
• Train & support the Technical Support Assistant (TSA) to prepare maintenance work order.
• Attend/report immediately on major building & carpark system failure.
• Maintain and beautify the overall landscape within the building compound to the satisfaction of the building owner.
• Meet with tenants to resolve issues associated with building, workplace, cleaning, landscape, hydroculture plant, irrigation and carpark.
• Adopt root cause analysis.
• Constantly monitor the KPIs specified by the Facilities Manager.
• Audit the maintenance work carried out by the external service partners according to the departmental policy.
• Actively participate training through onsite, offsite, and vendor training.
• Use the BIM, App or digital technology assigned by the company to facilitate communication.
• Hold regular meetings with the contractors and the TSAs.
• Act as a first responder under the Company Emergency Response Team.
• Submit weekly facilities management report.
• Responsible for any additional tasks as and when assigned by the Facilities Manager.

Requirements:

• Diploma in Building Services or Facilities Management certifications with at least 3 years of experience
• Relevant experience in plant facility, building/property management operation & maintenance environment would be advantageous.
• Highly motivated, independent, and able to multi-task

Reports to the Senior Learning Support Educator, and/or DS-LS Programme Manager.

The LSEd is the key professional in LS. A preschool teacher by training, the LSEd serves as a resource in supporting children with mild developmental/ learning needs in the Early Childhood Education (ECE) landscape.

The LSEd’s key roles would include (using the tools prescribed by ECDA):

• Screen children flagged with learning and developmental issues by classroom teachers, using the prescribed screening tools
• Present screening outcomes at Case Filter Meetings
• Create the IEP for the child, in consultation with relevant clinicians, and follow through with the goals sets
• Conduct LS based on the needs of the child and intensity required for each package
• Provide in-class support to children receiving DS or LS packages
• Ensure IEP goals set are achieved and strategies generalised back into the classroom
• Complete EOI report at end of LS cycle
• Conduct post-screening for children who have completed DS or LS packages
• Liaise with preschool teachers, parents, and other professionals in the multidisciplinary team e.g. Occupational Therapists, Speech and Language Therapists, Educational Therapists, Psychologists, Social Workers etc.
• Complete reports in a timely manner
• Attend trainings conducted by KKH

Qualifications

• Minimum relevant diploma in ECE, e.g. Diploma in Early Childhood Care and Education (Teaching) and DECCET
• 2 to 3 years of working experience in the early childhood sector

Requirements

• Specialist Diploma in Early Childhood Learning Support (SDELS) or be open for company sponsorship of the SDELS upon entry
• Good people skills and can communicate professionally and effectively
• Good presentation skills
• Timely reporting, good with paperwork
• Adaptable to changes
• Team player
• Able to work independently
• Have some understanding of the diverse cultures and races
• Has patience and commitment in the education of & nurturing young children and empowering the families
• Keen to develop professionally

Research Interviewer

Timing/Shifts: Mon - Fri (Part-time: 12.30pm to 4.30pm) or (Part-time: 5.30pm to 9.30pm) Able to choose 1 time slot and will be fixed permanently

Location: City Hall

Salary: $1,100 (Afternoon Shift) / $1,600 (Evening Shift) - Fixed Salary for different shifts

RESPONSIBILITIES

The Research Interviewer is responsible for collecting data by conducting structured surveys over the telephone and entering the responses into computer systems. No marketing or selling is involved. The part-time research interviewers will be required to work on a four-hours shift Between 12.30pm to 4.30pm or 5.30pm to 9.30pm Monday to Friday.

REQUIREMENTS

• Minimum GCE ‘O’ levels
• Prior call center or telephone interviewing experience preferred
• Proficiency with computers and software
• Comfortable in managing repetitive task

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Projects Portfolio Support

Job Requisition Number: JR24241

Job Level: more than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

l The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

l We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

l Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

l Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations

l Organize and track the pipeline, capturing data on readiness for approval and other relevant data

l Ensure there is an aligned pipeline view across GRCTO and GTO COO Office

l Maintain and update GRCTO projects approval data and dashboard

l Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects

l Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

l Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence

l Organize the provision of the current pipeline decks for review by the GRCTO leadership

l Support the Pipeline education & training needs for the GRCTO teams

l Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams

l Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

l Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

l Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

l Good sense of risk & issue management, and escalation management

l Able to produce structured and effective presentations

l Proficient in creating presentations using the Microsoft suite of software

l Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

l Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

l Excellent written and verbal communication skills

l Comfortable with engaging senior management.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Marine Technical Purchasing Officer / Purchaser / Procurement Executive

Working days: Mon-Fri 9am to 6.30pm
Salary: $2800 - $4000
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates in order for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch item
• Monitor vessels’ movements, liaising with suppliers, masters and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry
• Familiar with vessel records and certificates is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Your role:

Do you want to join a team that blazes a trail for technology modernization in banking? Do you aspire to work with colleagues who productionize microservice architecture concepts into enterprise scale solutions? Can you drive modernization and reshape traditional platforms and systems?

Our team is undertaking an ambitious program of wholesale platform renewal & product evolution underpinned by genuine digitalization. We are looking for a talented engineer to act as a technical expert for our fledgling team in Singapore. If you are motivated to build our next generation Post-Trade & Custody ecosystem based on services and integration in modern, programming paradigms we look forward to receiving your application.

Your team:

You will work in a highly collaborative environment with colleagues from globally diverse backgrounds and skillsets coming together to solve challenging problems as a team. The position is within our Trade and Transfer Assets stream under Managing Corporate Action crew closely collaborating with the part of Agile delivery units distributed across the globe. Our teams design, deliver and operate state-of-the-art financial systems that offer best-in-class services to the bank’s clients.

Our development pods work across a multitude of development languages working together in a model of coexistence whilst we transform, modernize and evolve our post-trade service platform.

We are genuine believers that diversity brings more varied experience, expertise, and working methods to improve the way we engineer and deliver solutions.

Our Stack

• CI/CD: Gitlab
• Cloud: Azure
• Platform: Linux, Windows, Mainframe
• Configuration management: Ansible
• Scripts: Bash, PowerShell
• Programming languages: Java, C#, Kotlin
• Container based architecture and deployments (Docker/Kubernetes).

Your expertise:

Be part of our CI/CD toolchain engineering team and contribute to provide a state-of-the-art CI/CD toolchain for modern software engineering, which is part of our DevOps platform. Help to support our agile programs and software engineering teams to efficiently deliver valuable and high-quality solutions and changes to our business.

• 6-13 Years of Experience in Azure Cloud Platform foundational products (AKS, Azure Databases, Virtual Networks, Function App, Cache etc.)
• Continuously improve the CI/CD toolchain and services in close collaboration with the agile teams, software engineers and architects
• Solid experience with at least one automation tools such as Terraform or Ansible
• Knowledge of Azure CLI, Azure PowerShell or ARM
• Experience with containers and orchestration technologies (Kubernetes, Helm charts, GitOps)
• Excellent Linux and Windows system administration including Bash, PowerShell (or Python)
• A flexible, resilient team player with strong interpersonal skills taking initiative to drive things forward independently adopting principles such as servant leadership

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  

We are disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role:

ServiceNow is seeking highly motivated and professional individuals to join our team and play a critical role in delivering world-class customer satisfaction.  In the role of Support Account Manager (SAM), you will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering high quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.   

As a SAM, you will coordinate a high-touch support experience for our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support related activities.  Working as a ServiceNow and a customer advocate, the SAM helps coordinate activities to ensure timely resolution of customer cases and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries, and driving status updates on all open high-priority cases.  A SAM should be comfortable presenting to all levels, including C-Level stakeholders.     

What you get to do in this role:  

• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deeply understand the customer’s business strategies, challenges, and IT landscape.  Possess the ability to deliver business value by aligning ServiceNow solutions to address the customer’s short and long-term support needs.
• Understand and explain ServiceNow application, features, and benefits as it relates to customer needs.
• Offer exceptional customer service, including maintaining customer relationships and ensuring ServiceNow’s reputation is protected.
• Partnering with the customers assigned counterpart on a frequent cadence with the intention of continually moving the relationship forward.
• Ability to maintain credibility and trust through action and responsiveness within your designated customer accounts.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the mediator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

Job Description

• Industry/ Organization Type: Heavy Equipment & Vehicle
• Position Title: Technical Assistant
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist Technicians during mechanical repairs and routine maintenance.
• Interpret technical drawings and schematics for part fabrication, system layouts, and workflow optimization.
• Perform necessary mechanical calculations.
• Support the preparation of tools, equipment, and parts necessary for mechanical job tasks.
• Coordinate the movement of trucks and knuckle cranes to and from work sites or maintenance areas.
• Drive customers’ trucks, when required, to transport them for inspections.
• Collaborate with logistics to ensure timely and efficient scheduling of crane and truck movements.
• Provide administrative assistance, when necessary, such as maintaining service records or updating job logs.
• Other ad hoc tasks as assigned.

APPLY NOW!!!

• AutoCAD knowledge is required.
• With a valid Class 3/4 Driving license is an added advantage.
• Preferably with relevant working experience or technical knowledge.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66070 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days (Alternate Sat), Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in performing day-to-day operational tasks.
• Handle customers' enquiries/requests via phone calls and emails.
• Process paperwork, issue Sales Quotations, P/Os, Contracts, D/Os or other sales-related documentation.
• Follow up with overseas sales.
• Prepare inventory records for reporting purposes.
• Provide support and coordinate with inter-department to ensure smooth operation.
• Other ad-hoc tasks and duties as assigned.

APPLY NOW!!!

• Competent with computer skills (Word, Excel, Email)
• Candidates without experience are welcome to apply, guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL) and Automation. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

As a Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Primary Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

Required Skills

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Roles

• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system.
• Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.

Core Skills & requirements.

• Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.
• Possess good knowledge on 3 tiers-architecture application to:
• Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
• OS: Unix/Linux platform/Window
• DB: MS SQL and Oracle, Postgre database
• App server: WebLogic/WebSphere
• Middleware: MQ, Kafka, CD/SSH, JBOSS
• Programming Language: Java, C++, shell script, PL/SQL

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

• Manage accident reporting; Prepare accident report.
• Manage in all administration relating to motor claims, including but not limited to own damage claim, third party claim, total loss cases.
• Liaise with claims adjusters, surveyors, brokers, lawyers, car workshops, insurance company, other government bodies and service providers pertaining to motor claims, accident reporting and for claims settlement.
• Request and arrange driver insured to sign on related document before submitting to insurance company.
• Conduct regular case file review, follow up with insurance company for disbursement and liaise with accounts department.

https://www.candidateasia.com/viewResult.php?id=710

EA Licence No. 16C7962

• Assist the Senior Accounts Executive in the accounting duties
• Prepare Sales report on a weekly and monthly basis
• Prepare Sales Analysis - Per Store and By Product Category
• Filing and checking of completeness of stores closing reports
• Customer payment reconciliation
• Bank reconciliation
• Voucher reimbursements
• Voucher issuances
• Issuance of Purchase Orders

Contact Center Support (Contract)

Job Description & Requirements

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My client is a renowned Bank in Singapore and am on the lookout for Contact Center Support (Contract).

Skillset & Roles/Responsibilities:

Up to 9 years of IT experience with a minimum of 5 years focused on Channels and Payment applications within the banking/financial services sector.

Prior knowledge of G3 and SWIFTalliance is preferred.

Proficient understanding of 3-tier architecture applications to effectively: Provide L2 support, demonstrating comprehension of application architecture and interfaces to upstream/downstream systems.

Facilitate day-to-day IT operations, including resolution of production issues by analyzing user-raised or system-reported issues. Conduct impact analysis and propose workaround solutions for service recovery.

Specify monitoring requirements and proactively identify system abnormalities to prevent potential issues.

Perform application capacity planning and execute performance tuning measures.

Participate in and conduct regular disaster recovery simulations/live exercises.

Demonstrate excellent interpersonal skills, capable of effective communication with various internal IT teams, Business Units/Operations, and external vendors.

Must-Have Primary Skills:

Technical Architecture: Operating Systems (Unix/Linux/Windows)

Application Support: Application Monitoring (L1/L2 Support)

5+ Years Experience

Core Skills:

Operating Systems: Unix/Linux/Windows

Databases: MS SQL, Oracle, PostgreSQL

Application Server: WebLogic, WebSphere

Middleware: MQ, Kafka, CD/SSH, JBOSS

Programming Languages: Java, C++, Shell Scripting, PL/SQL.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

Setup Architecture and Design guidelines for the platforms across on-premise (GPC)
Develop Designs Frameworks, Work collaboratively with development team, technical lead and business analyst to determine technical direction and approach to system design and implementation
Coach and train project team members on Technical architecture processes and best practices
Analyze security vulnerability reports for Operating system, Middleware solutions
Plan operating system, middleware patching involving ATFM and
Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and production environments
Proposes solutions that satisfy performance requirements; ensures test strategy validates performance requirements; tunes application performance issues
Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
Develops and maintains system documentation

Top 3 Core skills

1. Experience in Operational, Maintenance of solutions at On-premise, Cloud

2. Experience in setting up development, testing, and production environments at GPC and cloud

3. Experience in building/maintaining solutions running on Linux, IBM WebSphere, IBM Curam V7, IBM DB2, custom packaged applications like AngularJS, NodeJS, Docker container management, Kong API Gateway

1. Experience in AWS

2. Experience in managing DevOps

3. Experience in MEAN Stack