Job Summary

We are seeking for a self-motivated Project Support Analyst within data management team in banking and financial industry.

Mandatory Skill-set

• Degree in Business Computing, Computer Science, or equivalent;
• 3 years of experience as project analyst with exposure to Data transformation or related projects;
• Experience in liaising with stakeholders and cross functional teams;
• Maintain strong communication, interactions and has good time management skills;
• Ability to manage priorities and work in a fast-paced environment;
• Detail-oriented and enjoy working independently.

Desired Skill-set

• Knowledge in data warehousing and data modelling a strong plus.
• Proficiency in SQL.

Responsibilities

• Support the department team leaders in the project management process updates and communicating to stakeholders;
• Plan and support project activities, assessments, reviews and participate in status meeting;
• Actively provide project management support by collaborating with multiple teams (internal departments, other business and service units) in ensuring that the project is completed on time;
• Track and maintain the portfolio of data analytics initiatives supported by DMO;
• Support the Enterprise Data Architecture and Governance Program to develop the analytics capabilities and drive the change management agenda for the group;
• Understand the end-to-end data landscape, including systems, business processes and data flows to support data governance reviews and assessments; co-ordinate in the development and enhancement of supporting documentation;
• Be an agent of change and inculcate data governance culture and discipline across the Bank’s business and technical processes as well as across diverse stakeholders within DMO and with the business.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Responsibilities

We are looking for an individual to join where you will provide project administrative

• support and other duties. Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.
• Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.
• Plan, implement, execute and oversee all aspects of an event
• Process purchase orders and perform acceptance, in a timely and accurate manner.
• Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.
• Support on related reporting and administrative duties
• Interface with vendor regarding products and services needed
• Meet project deadlines as assigned
• Coordinate and execute meeting logistics and event
• Support new business processes by conducting research as well as drafting credentials and proposals
• Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate
• Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities
• Other responsibilities as assigned

Requirements

• Diploma in any discipline
• Good interpersonal and communication skills.
• Structured and systematic way of working.
• Able to work independently and with a team in a fast-paced environment.
• Possess good planning, organisational and multi-tasking skills.
• Strong knowledge of Microsoft Office Applications, particularly MS Project, MS Word, MS Excel and MS PowerPoint
• Knowledge in any of the following will be an advantage

When submitting a job application, please include the following details:

Expected and last drawn basic salary

Earliest availability date / Notice period

Recent photo

We regret that only shortlisted candidates will be notified.

· Design, develop, test, and deploy high-quality Java applications.

· Collaborate with product managers and other stakeholders to gather and define software requirements.

· Write well-designed, efficient, and maintainable code.

· Troubleshoot, debug, and optimize application code to ensure performance and reliability.

· Participate in code reviews to maintain code quality standards.

· Stay up-to-date with the latest industry trends, tools, and technologies related to Java development.

· Contribute to the continuous improvement of development processes and methodologies.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• Proven experience as a Java Developer, with a strong portfolio of Java-based projects.
• Proficiency in Java programming language and related frameworks (Spring, Hibernate, etc.).
• Experience with web application development and RESTful APIs.
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript.
• Solid understanding of software development principles and design patterns.
• Strong problem-solving skills and an ability to think creatively.
• Excellent communication and teamwork abilities.
• Experience with version control systems (Git, SVN) is a plus.
• Familiarity with Agile development methodologies is a plus.

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Job Summary: The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

Benefits Summary:

• Up to $3800 + AWS + Benefits
• 5 Days work week
• Working Location: Central

Responsibilities:

• Plan, organize, co-ordinate and implement maintenance related works
• Investigate any reported breakdowns and identify the cause for the prevention of future occurrences
• Ensure contractors carry out works in accordance with contract requirements
• Responsible for the inspection facilities of Mechanical & Electrical systems to ensure their functionality and reliability.
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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**We regret to inform that only shortlisted candidates would be notified. **

• Support with the preparation of technical reports
• Make sure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Maritime or Engineering.
• At least 2 years of experience in oil trading industry
• Proficient in Microsoft office applications (Words and Excel)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Internal

i. Responsible for “Profit & Loss” of assigned capital projects.

ii. Provide cash flow forecasts and costs budgets for assigned capital

projects.

iii. Preparation & submission of monthly contract review summary.

Customers

i. Liaison with the customer’s representative(s) for all matters related to

project.

ii. Preparation of contract agreements as and when necessary.

iii. Preparation of project schedule and ensure that project milestones are

met.

Suppliers

i. Liaison with the supplier’s representative(s) for all matters related to subcontract.

ii. Preparation of purchase order checks, price negotiation and contract

agreements to suppliers. Ensure deliveries are timely and in accordance

to specifications.

• Salary for experience candidates will be considered based on the years of experience and our internal salary structure
  1 month AWS
  Variable Bonus ranging from 1 to 3 months depending on individual and company performance
• Working hours: 8.00 am to 5.00 pm / 8.30 to 5.30 pm / 9.00 am to 6.00 pm / 9.30 am to 6.30pm / 10.00am to 7.00pm
• Working days: Monday to Friday (1 day work from home per week)
• Annual Leave: 14 days up to 17 days for non-executive (Assistant Engineer and below)
• 18 days up to 21 days for executive (Engineer and above)
• Medical benefits of $500 per financial year (Benefit is extended to spouse and children (below 21 years old) of married employees)
• Insurance coverage: Hospital & Surgical (Benefit is extended to spouse and children (below 25 years old) of married male employees and child (below 25 years old) of married female employees)
• Term Life
• Personal Accident
• Maternity Insurance for female employee and spouse of male employee on the birth of their 1st 2 children claimable up to delivery bill of $6,000.00 whichever is lower.
• Flex Dollars of $500 per financial year
• Free annual year-end Health Check-Up
• Monthly Birthday Party Celebration
• Monthly Sports Activities
• New Born Gift
• CSR Initiatives
• Department Bonding Activities
• Biennial team building and staff appreciation dinner
• Gym Corner for employees to exercise
• Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)
  Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Responsibilities:

• Provide administrative support & reception duties to ensure smooth operations of the general office
• Receptionist duties such as attend to phone calls, greet walk-in guests, collect daily incoming mails
• Stationery inventory management
• Liaise with vendor on the ordering of name cards, paper bags, gifts, first aid kit and etc.
• Liaise with IT vendor for any software/ hardware issues
• Provide administrative support for the onboarding of new employee
• Assist in HR administrative matters
• General housekeeping
• Any other duties as assigned from time to time.
• Assist with the arranging of courier drivers' schedule
• Any ad hoc duties assigned

Job Requirements:

• Candidate must possess at least a Secondary School/"O" Level, Diploma,
• Good interpersonal skills with initiative and teamwork
• Possesses good customer service skills
• Candidates without experience are welcome to apply

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

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WE ARE HIRING !! Apply now and make a difference.

Job Title: Operations Analyst and Service Support

Role: Operations Analyst

Job Requisition Number: JR29719

Job Level: 3 – 5 years of relevant experience (L2)

Location: Singapore

Key Skills:

l Excellent written and oral communications

l Organized and methodical

l Strong analytical skills

l Identify and recommend process improvements to improve efficiency and effectiveness

l Ability to derive actionable outcomes from data

Job Objectives

Operation Analyst and Service Support for GIPS Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

l Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

l Work closely with hiring/line managers to manage the on boarding and off boarding of staff

l Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

l Other improvements and automation initiatives to improve existing process and functions.

l PPM management and reporting

l Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

l Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

l Support other operational resources managing Reporting & Analytics deliverables.

l Manage and support floor logistics.

l Maintain seating plans for GIPS occupied floors.

l End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

l Ensure process documents are organized, updated and maintained on sharepoints or shared folders

l Support with transformation initiatives when required.

l Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

l Proficient in Microsoft Excel with VLOOKUP and running macros

l Familiarity with vendor and invoice management processes

l Proficient in using PowerPoint for creating presentations and reports

l Independent, proactive and self-starter with excellent interpersonal and communication skills.

l Strong analytical and good problem solving skills.

l Ability to work in a fast-paced and team-oriented environment.

l Strong written and oral communication skills

l Organized, methodical and detailed

l Able to multitask and handle multiple priorities

l Able to work independently and in a team

l Dedicated and hardworking with high degree of accountability and integrity

l Good follow up in tracking updates from various parties for closure on a week to week basis.

l Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.

l Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.

l Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

l Experience working on SharePoint Page Design and SharePoint Workflow creation

l Experience creating reports using data dumps/extracts from SharePoint

l Previous work experience in on boarding and off boarding

l Previous work experience in audit, risk and compliance work.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

What you'll Do

As a Customer Service Consultant, you’re the provider of great customer experience.  You will build rapport by interacting with customers via email and telephone, providing solutions that not only meet expectations but shatter them.

Our customers can be anything from our end users to distribution partners, i.e. it could be a fisherman on a boat in the Atlantic, or a ship approached by pirates outside Somalia. No 2 days are the same and that is what makes the job so unique and interesting. Please note that we are not a call centre and we do not wear headsets.

The day-to-day

• Respond to requests for customer assistance in person, via telephone, electronically within the agreed SLAs
• Logging, updating and creating tasks as required on SNOW
• Handling incoming calls and logging, updating and creating tasks for customer queries and cases as required using corporate CRM systems
• Handling customer complaints in accordance to the GCO complaints procedure, updating internal systems
• Close liaison with internal and external customers to provide regular updates on customer queries
• Research customer issues, referring to a local directory of information to handle customer queries
• Provisioning, activating and de-activating terminals, managing suspensions and sim activations across all satellite constellations
• Checking invoices on behalf of billing and providing customer updates as required
• Providing call data records for customer usage as required by customers
• Troubleshooting of network, hardware and application issues, updating systems and customers as required
• Managing assigned cases in line with customer expectations and departmental SLAs and KPIs
• Close liaison with customers, providing updates and or appropriate action to resolve queries
• Identifying and escalation to management situations requiring urgent attention
• Staying current with system and product information, changes and updates
• Other duties as required by the line manager

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Responsibilities

• Registration of new proposal submissions into system.
• Process policy amendment requests coming from daily inflow of documents received.
• Processing incoming New Business applications workflow .
• Sending of emails to intermediaries (GE Life Planners / OCBC Sales Reps), informing of outstanding requirements / actions for assessment and policy inception.
• Manning the NBU counter, attending to intermediaries’ enquiries and acknowledgement on submission of new business documents (on rotational basis).
• Attending to email enquiries / requests coming from intermediaries.
• Assist on policy premium billings / refunds and despatch matters.
• Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers.
• Other duties include (but not limited to), back-up duties during team member’s absence and other ad hoc tasks as assigned by supervisors.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• Diploma holder and above in related discipline (Banking/Finance/ Business/ Accounting) with relevant insurance certifications preferred.
  • Minimum 1-3 years of relevant experience in the insurance industry or in an administrative capacity with an eye for details (meticulous) and good communication skills preferred.
• Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications.
• Problem solving, interpersonal skills, customer service orientated.
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

System Engineer / Technical Support (Unix, Windows)

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Unix and Microsoft Windows.

• Good in handling Unix and Microsoft Windows AD, 2003, 2008 and Cloud Management.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 4 years IT System, Virtualisation, Server, Microsoft Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Details

• German MNC Freight forwarding company
• Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
• Mon to Fri, Office hours
• Walking distance from Jurong MRT

Job Responsibilities

• Shipment coordination for specific accounts
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• Prepare air freight, sea freight, and road transportation quotation.
• Follow up shipment movement with overseas agents and update customers closely.
• Maintain and update SOPs, contact matrix, and transport mapping
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
• Support on quotations, tender management
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• Min Diploma holder, with at least 2 years of experience in the relevant industry
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

• Oversee and supervise molding process to ensure high quality products are made at the lowest cost in a timely manner and to coordinate all production requirements to all production personnel to support on time delivery.

• Perform failure analysis on major issues and lead a team on preventive action

• Perform risk assessment on parts that is deviated from approved sample

• Build up product application knowledge to define critical process control required for new project before launch

• Provide appropriate training, as well as maintain and evaluate training records of production personnel

• Organize to meet customers deadline with process engineers and technicians

• Initiate corrective actions and follow-up until resolved.

• Stop production when product quality does not conform to specifications

• Discipline and counsel subordinates

• Make further improvement of the machine parameter setting and advice on the amendment of Operation Instructions (OI)

• Support additional production related projects or task as required by the management

• Monitor daily production output and ensure to meet the delivery target

Requirements:

• Diploma in Mechanical Engineering/Manufacturing or related fields

• At least 3 years of experience in production process (Plastics manufacturing/processing/molding experiences advantageous) and assembly/box build knowledge

• Independent and able to multi-task in fast paced environment

• Experience in operations management

• Experience in medical devices, cleanroom, GMP environment advantageous

• Critical thinking and problem-solving skills.

• Strong communication and presentation skills.

• Office: Near Joo Koon MRT | Mon – Fri (8:30am to 5:45pm)

• Candidates who can start immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality,

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

Main Purpose of the Role:

The Sales Support executive's responsibilities include identify opportunities from market, generate leads, promote our product offering and provide excellent customer service.

Role Accountabilities:

• Have a Hunter mindset to identify opportunities from market, generate leads where this role can meet customer pursue and promote our product offering to customer thus convert leads into successful sales opportunities for the team.
• To achieve minimum number of cold calls and appointments on daily basis.
• Make presentations to decision makers, draft and deliver proposals.
• Provide support/ training/ troubleshooting for customers.
• Compiling lists of interested customers for the sales team to follow up.
• To achieve KPI set by management.
• Report any unusual activity to managers and management team.
• Handle all administrative duties for the sales department or team as needed.
• Provide assistance to management team members and executives as needed.

Role Requirements:

• Strong customer service and problem-solving skills, with the ability to maintain composure under pressure, and to use judgment in helping to determine the relevant urgency of a request or task.
• Proficient with Microsoft Office applications, primarily Word, Excel, and Powerpoint.
• Proficient with Zoho CRM will be an advantage.
• Highly effective written and verbal communication skills.
• Excellent organizational and time management skills.
• Positive and professional work attitude.

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today.

As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day.

About Us

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 11 pairs for spot trading, and an easy covert function between 30 different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives, product listings, launches and competitions, please visit the BitMEX Blog or www.bitmex.com, and follow our Discord, Telegram and Twitter.

Overview

We are seeking a Senior IT Support Engineer with a bias for action mindset. As a member of the corporate IT team, you will be responsible for providing technical support and troubleshooting for a variety of software and hardware issues. You will work with internal and external stakeholders to resolve IT incidents and service requests.

Responsibilities

• Install, configure, maintain and support computers, printers and other IT equipment for our Singapore office
• Research, test, deploy and support new technologies and software applications
• Document, track and resolve all support requests and incidents in a timely manner
• Assist in developing technical documentation, knowledge base articles and training materials
• Liaise with third party vendors for software/hardware maintenance and support
• Maintain functionality of critical SaaS applications - such as Jira, Slack, Confluence or Google Workspace, through performing low to medium complexity updates, configuration changes, and user management
• Assist with the automation of the employee technical lifecycle management in our IAM solution
• Administer user accounts and policy in various systems to enforce adherence to various security requirements
• Support audits of SaaS applications to meet compliance requirements

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field, or equivalent work experience
• 8+ years of experience in technical support, desktop support or help desk role
• Experience using JAMF for macOS and iOS device management
• Experience implementing and administering Okta for user authentication and single sign-on
• Experience in programming and infra-automation tools - Terraform, Ansible, Java, python, etc.
• Familiarity with common applications like Office 365 and familiarity with mobile device management
• Strong communication, problem solving and customer service skills

Job Descriptions:

a. Carry out instructional and course development duties in an approved Part-147 Maintenance Training Organization environment

b. Compile questions for examination banks for which he/she is qualified.

c. Undertake duties of other authorised appointments - Examiners, Assessors and Invigilators.

d. Comply with regulatory (eg. Part-147, Part-66) and in-house procedural (MTOE, TTPM) requirements.

e. Ensure that all equipment is in working condition prior to the start of class.

f. Maintain proper conduct and discipline of the class.