Role: Network Engineer (L2 NOC)
· Required skills:
o Minimum 5 years of experience
o WAN troubleshooting experience
o BGP and IP routing experience
o DNS experience
o Linux Operating System experience
· As part of the Network Operations Center (NOC), triaging and resolution of incidents and problems within the SLA.
· Responsible for the implementation of approved network architecture and designs
· Integrates communication architectures, topologies, hardware, software, transmission and signalling links and protocols into complete network configurations.
· Evaluates new products, performs network problem resolution.
· Leverage detailed system administration and engineering knowledge and experience to support triage, troubleshooting, and repair of production devices.
· Specialized in one or more of the below functional areas to resolve escalations from tier 1 resources utilizing complex problem solving and network troubleshooting expertise. - IP Network Engineering
· Expertise in Routing & Switching - IPv4/6, Unicast/Multicast, BGP, ISIS, OSPF, IPSEC, MPLS, QoS, EVPN, ECMP, and expert knowledge on OEM vendors including HPE
· Edge Network and Infrastructure Engineering - Expert knowledge in servers, RSW’s, CDN, Linux administration, BGP, NetFlow, peering, ODM, NTP servers and expert knowledge on OEM vendors including HPE ProLiant series hardware.
· DNS and NTP services
· Work across teams in a collaborative formation, be responsible for team mentorship, technology advances and direction, while also supporting project managers and network operations engineers as a consultant and subject matter advisor on specific network related topologies or technologies.
· Follow defined procedures and utilize tools to collect data and resolve network issues within defined SLAs.
· Engage with 3rd party vendors, OEMs, and field services to facilitate resolution.
· Escalate to Operations Engineering Leads to resolve complex or high priority issues.
· Identify, develop, and deploy continuous improvement initatives including analytics/dashboards, automations, workflows, process, tools, and training.
· Acts as a mentor to junior staff
· Working Hours: 8:00 AM to 5:00 PM, no shift but weekend work is on rotation.
If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.
EA Personnel Registration Number: R1112410
Singapore Employment Agency Licence No: 11C3373