Join Our Team! Become a Customer Service Executive at Real Madrid Foundation Football & Basketball School

Are you passionate about sports and providing exceptional customer service? Do you want to be part of an internationally renowned brand that inspires young athletes? Real Madrid Foundation Football & Basketball School is looking for a dedicated Customer Service Executive to join our team and help us shape the future of aspiring players!

About Us

Real Madrid Foundation Football & Basketball School offers world-class training programs for children and youth, guided by the values and principles of one of the most successful sports organizations in the world. We focus on developing technical skills, teamwork, and personal growth both on and off the field.

Responsibilities:

- Serve as the primary point of contact for parents, students, and visitors, providing excellent customer service in person, over the phone, and through email.

- Respond promptly to inquiries, providing accurate information about program offerings, schedules, fees, and registration procedures.

- Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.

- Handle customer feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.

- Maintain accurate and updated records of student information, attendance, and payment records.

- Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address customer needs effectively.

- Provide administrative support, such as scheduling appointments, preparing reports, and assisting with event coordination and training operations.

Requirements:

- Previous customer service experience, preferably in an educational or sports-related environment.

- Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.

- Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.

- Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems.

- Problem-solving mindset and ability to handle challenging situations with professionalism and diplomacy.

- Passion for customer satisfaction and dedication to delivering high-quality service.

- Flexibility to work during weekends, and holidays as per the school's operational schedule.

How to Apply

If you’re ready to inspire the next generation of champions, we want to hear from you! Send your resume and cover letter to [email protected] with the subject line: Application for Customer Service Executive.

Join Real Madrid Foundation Football & Basketball School and be part of a team that’s changing lives through the power of sport!

We are looking for an experienced and proactive HR Executive who will also serve as an HR Business Partner (HRBP) for our F&B operations. The ideal candidate will managing core HR functions and providing strategic HR support to business units. The role includes recruitment, employee relations, HR administration, onboarding, and partnering with leadership to drive operational and workforce excellence.

Key Responsibilities

1. Talent Acquisition & Onboarding

• Manage end-to-end recruitment processes, including sourcing, shortlisting, interviewing, and onboarding new hires.
• Lead recruitment initiatives such as job fairs, recruitment drives, social media platform to attract F&B talent.
• Facilitate onboarding sessions and register employees with certification platforms (e.g., BFHC).
• Partner with hiring managers to understand workforce requirements and ensure timely staffing.

2. HR Business Partnering

• Act as a trusted advisor to managers and outlet leaders, providing guidance on HR policies, employee relations, and workforce planning.
• Collaborate with leadership to design and implement HR strategies that align with business objectives.
• Monitor manpower deployment and optimize staffing levels to meet operational needs.
• Support change management initiatives, such as operations restructuring, by coaching and training teams.
• Provide data-driven insights to support decision-making on talent management and organizational development.

3. Compensation & Benefits (C&B)

• Ensure timely and accurate updates for salary adjustments, allowances, OT rates, and other payments.
• Manage confirmation, promotion, and appraisal exercise reviews, including documentation and approvals.
• Handle WICA claims, follow-ups, and reporting.
• Support incentive and recognition programs to drive employee performance and engagement.

4. Employee Relations

• Serve as the main point of contact for employee grievances, inquiries, and conflict resolution.
• Conduct staff engagement activities to improve morale and build a positive work environment.
• Manage disciplinary actions, including warnings, terminations, and dismissals, in compliance with company policies.
• Visit outlets regularly to engage with staff and address operational HR needs.

5. HR Administration

• Maintain HR systems, ensuring data accuracy and timely updates.
• Prepare and submit daily recruitment and operational HR reports to stakeholders.
• Manage leave records and staff listings for internal and IT use.
• Draft and communicate memos, policy updates, and other HR documentation.
• Ensure compliance with labour laws and maintain personnel files (P-files).

6. Training & Development

• Conduct onboarding sessions and ensure readiness for new hires to succeed in their roles.
• Deliver training programs aligned with business needs when necessary.

7. Event Management

• Plan, organize and coordinate key events such employee engagement activities.
• Collaborate with the leadership team on events to reinforce organizational culture and values.

8. Ad Hoc Duties

• In charge of passes application and renewal for Changi Airport and Sentosa outlets.
• Participate in recruitment fairs, job fairs, and other outreach activities.
• Provide HR support for projects and initiatives as assigned by the Head of HR.

Key Skills & Qualifications

• Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 2-3 years of HR experience, with prior exposure to HR Business Partnering preferred.
• Experience in the F&B or hospitality industry is an advantage.
• Knowledge of HR systems (e.g.,StaffAny, Infotech) and employment regulations.
• Strong interpersonal and communication skills to manage relationships with stakeholders across all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Key Highlights

• Great exposure to the education sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 11 months

Key Responsibilities

• Outreach to corporates and partners to create a pipeline of prospects for the organization's Platform.
• Identifying new leads and fostering initial engagement with corporate clients.
• Organizing and managing events like workshops, networking sessions, and roundtables to facilitate collaboration and drive leads further down the funnel.
• Acting as an intermediary, matching corporate needs with technology providers (or "solvers") to address specific business use cases.

Key Requirements:

• Only Singaporean!
• Degree in Business Management or any related field.
• Experience in BD, Programme Outreach, Events or any related will be a big plus!

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

• Diploma/NITEC in community care & social services (without working experience)
• Minimum 3 years experience in community healthcare settings in Singapore
• Possess 1-2 years of administrative experience

You should

• Have good knowledge of the geriatrics and community services
• Be proficient in Google Suite applications
• Have strong communication and stakeholder management skills
• Be passionate about community services and be service-oriented
• Have good assessment and decision-making skills
• Be meticulous and enjoy working independently

Advantageous skills:

• Ability to converse in local languages

Responsible for providing full spectrum of HRBP support to Business Units. HR point of contact for employees. Provides HR advice to business leaders and managers in areas such as talent management, compensation and benefits, performance management, employee relations and recruitment and selection. Develop, communicate and execute HR policies and processes that support business goals. Build relationship with Business leaders and managers of each brand to influence and facilitate HR changes.

Principal Accountabilities

In addition to following Kiosk Collective policies and procedures, principal accountabilities include, but are not limited to:

HRBP

• Be the main point of HR contact for Business Leaders, Managers and employees; providing guidance on the application of Group HR policies, procedures, and standard
• Provide HR advice, guidance and co-develop solutions with business units on HR issues
• Manage business units’ recruitment and selection to ensure that hiring needs are met
• Conduct regular follow-up with managers to review effectiveness of recruitment plans and results
• Review existing and expand recruitment channels and pipelines to maximize hiring
• Produce timely reports and provide quality counsel on human capital issues to ensure statutory compliance and internal HR policies adhered during decision-making
• Support performance and talent review process
• Participate and/or lead HR projects that address complex human capital and business issues
• Be an effective and fair Employee Champion, leading and sustaining employee engagement activities that enhance overall employee experience
• Support payroll process by working with managers to ensuring that time attendance system information is up to date and accurate
• Oversee and maintain the talent management structure by ensuring the job requirements and job descriptions with business units are kept up to date
• Prepare relevant HR reports and provide timely updates as needed
• Ensure that offer and Letter of Appointment are issued in accordance to HR policies
• Drive employee engagement initiatives including communication, team meetings, feedback sessions, recognition programs etc, to enhance organizational capability and effectiveness
• Work with division's business units on hiring requirements to ensure that there is sufficient manpower for business operations and growth
• Assist in managing day to day HR operations matters such as recruitment, orientation, offboarding, work pass applications, benefits, payroll, engagement and other related matters
• Maintain electronic employee files on HR system and in digital p-files on google drive
• Work closely with the Operations and Payroll to ensure the flow of information is accurate and efficient
• Ensure Onboarding, orientation and offboarding processes are completed
• Prepare HR related documents and administration of performance management, Letter of appointment, warning letters, exit clearance and etc
• Administration of NS leave, maternity leave, childcare leave, paternity claim and statuary claims
• Coordinate the issuance of email, laptop, door access and etc
• Act as a point of contact with regards to labor legislation issues and Ministry of Manpower Employment Practices, including participation in market surveys conducted by MOM, IRAS, CPF, WSG etc.
• Handle all government statutory surveys, grant application, claim submission, and involvement in yearly audit exercise.
• Manager of employment benefits (H&S claims & renewal), work Injury claims & reporting
• Manage and ensure that employee leave records are up to date
• Handle and resolve employee grievances with business leaders and managers
• Assist and support other HR administration duties when assigned by HR Manager and management

Candidates with experience will be considered for Senior position.

Job Highlights

Salary: $3450 per month

Contract Duration: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Support the ongoing refreshments and improvements of training centres.
• Conduct regular checks of community hubs’ setup such as reporting on safety compliance, standardized set up, etc.
• Assist in coordinating hardware maintenance services for community hubs as required.
• Source goods and facilities management (FM) services for community hubs, such as furniture, maintenance services, etc.
• Coordinate and liaise with contractors to ensure timely delivery of goods and FM services
• Conduct regular checks on assets and collaterals, ensuring accuracy of records and proper maintenance.
• Maintain and update procurement, asset and collaterals records
• Maintain and update FM and logistics documentation

Job Requirements

• Only Singaporean need to apply.
• Degree in any relevant field
• Prior experience in Project Management is a plus!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Key responsibilities

• Monitor outlet stocks and plan inventory
• Ensure facilities are in serviceable conditions
• Convey management instructions/messages such as executing in-house and third party outlets’ promotions or corporate initiatives promptly to team members
• Ensure service delivery standards adhere to SOPs and ensure conformance by carrying out SOP audits and follow-up
• Responsible for F&B services and provide relevant correspondence to guest queries
• Perform related duties and project as assigned by F&B Manager
• Comply with all company and local laws for restaurants licensing & renewals
• Plan and manage corrective actions to reduce waste, misuse and breakage

Requirements

• 2-3 years of experience in a similar capacity
• Experience in f&b operations
• Familiar with f&b operations, functionality and other related task
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Your contributions to our joint success

• Handle recruitment activities to meet business needs, covering the spectrum of sourcing, posting via jobs portal, shortlisting, conducting interviews and selection of candidate for all positions.
• Ensure that all company policies and practices are current and in accordance with the latest rules and regulations of the local laws and the Singapore Employment Act.
• Liaise and work closely with MOM and other government agencies for the issuance and renewal of work and employment passes for foreign employees in a timely manner.
• Ensure accurate and timely tracking of all work pass requirements and employment contracts.
• Assist to coordinate and manage all internal and external training activities with the respective parties involved.
• Assist to conduct exit interviews, collate and generate reports for trend analysis.
• Assist with the handling of employee grievances, counsel and resolve disputes, encouraging restoration where possible.
• Assist in planning and organizing recreational, motivational, and team-building activities.
• Ensure all employee master records, both soft and hard copies, are updated, maintained, and filed accurately.
• Provides support for HRIS entries where required.
• Adopt an “open-door” policy to encourage employees to provide feedback in an appropriate and professional manner.
• Build a good interpersonal and working relationship with fellow employees and management, maintaining a good and healthy environment.
• Provide assistance and administrative support to any other projects and duties as assigned.

What does it take to be an Human Resource Executive

• Diploma or Degree in related discipline preferred.
• At least 2 years’ experience
• Strong knowledge of local Employment Act and a good understanding of HR policies and practices.
• Strong work ethic and team player.
• High degree of professionalism and ability to deal with sensitive and confidential information.
• Keep abreast of latest manpower policy updates and/or revisions.
• Knowledge of Times Software will be an advantage.
• Ability to manage multiple tasks and to meet deadlines.

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities
• Training will be provided

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $5,200 per month
• Contract Duration: 12 months

General Administration

• Manage the schedules and calendars of the Senior Director and Directors, including resolving scheduling conflicts.
• Provide administrative and logistical support for meetings, events, and collaborations across divisions.
• Handle office space arrangements and supplies, liaising with Building Management and GovTech as needed.
• Oversee the onboarding and offboarding processes for staff, including access requests, organizational chart updates, and orientation scheduling.

Procurement and Office Support

• Source goods and services required by the division.
• Perform small-value purchases for office supplies, site refreshments, and technology upgrades.
• Process claims on behalf of Directors when required.

Meeting and Secretariat Support

• Serve as a secretariat for management meetings by:Polling and scheduling agenda items.
  Coordinating meeting dates, presentation schedules, and slide preparations.
  Taking notes during meetings and following up on action items.

Key Requirements:

• Only Singaporean!
• Degree in Business Management or any related field.
• Experience with calendar management or any related will be a big plus!

Interested candidates please click "Quick Apply". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

You will support Facilities Development team in design, coordination, implementation, management of facilities planning and development projects in SingHealth Polyclinics.

Job role will include:

• Address SHP’s space improvement and renovation needs by way of data collection, conceptual design, project budgeting, project scheduling, project proposal preparation, project planning, design development, procurement, site implementation and management of construction contracts.
• Assist on collaboration and compilation of design standards, research and creation of reference guides/libraries as reference for the Polyclinic’s future infrastructure development, renovation and improvements including pandemic readiness, age friendliness, etc.
• Ensure proper governance on regulatory requirements including tracking of budgets coordination with stakeholders on facilities planning and project implementation.

Job Requirements

• Bachelor’s Degree in Architecture, Architectural Technology, Interior Design, with at least 2 years of relevant experience in project planning/ management in building infrastructure projects.
• Proficiency in AutoCAD drafting , Power Point Presentation and Microsoft Office is a must.
• Knowledge of 3D or sketch-up and Microsoft Project software will be an advantage
• Experience in calling and documentation of renovation contracts and project accounts
• Well adept in project management process and documentation
• Good communication, interpersonal, planning and organization skills with strong command in spoken and written English.
• Team player who is also able to work independently
• Positive and Cheerful personality

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3866/

DD2 Media specialises in delivering digital marketing solutions to our clients including programmatic, search, social media initiatives, campaign development and performance marketing initiatives. We collaborate with our clients from strategy to execution for digital success. You will be a trusted consultant to help our clients develop effective campaigns and solutions to meet their marketing objectives.

We are looking for a creative and strategic Senior Digital Executive to plan, coordinate, implement and oversee various digital campaigns across a range of platforms. The Senior Digital Executive’s duties will include setting up campaigns, monitoring, optimising and assessing campaigns, and measuring the ROI of campaigns. You will work closely with the team on managing spend, providing insights and analytics as well as meeting KPI of each campaign.

To be successful, you will need to have experience in managing digital campaigns across programmatic, search, social and LinkedIn. You will be an excellent Senior Digital Executive and have a threshold for working under pressure.

JOB DUTIES & RESPONSIBILITIES:

● Maintain a good relationship with clients for client retention and account management for key major accounts.

● Develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan;

● Understand the client’s business objectives and goals. Provide strategic consultation to ensure client’s business objectives and goals are met.

● Keep ahead of latest digital marketing news and trends.

● Presentation to the client on the media strategy, optimization strategy or performance of the campaign.

● Assist in market research and social media auditing as required

● Leverage available planning tools and liaise with media owners/ vendors for proposals;

● Engage clients on a day to day operations, media trend updates and various campaign reports.

● Campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing;

● Fundamental implementation and ensure performance across channels (Search, Social, Programmatic).

● Monitor and optimize performance during campaign period across platforms such as Google Adwords, Facebook, LinkedIn, Programmatic.

● Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

● Any other duties that may be assigned that are compatible with skills and experience.

JOB REQUIREMENTS (KNOWLEDGE, SKILLS & COMPETENCIES):

● Minimum Degree in Business/Marketing. Candidates graduated from other courses with relevant working experiences are welcome to apply.

● Minimum 1 year of working experiences in account servicing and experienced in media, agency or publisher preferred.

● Have proven experience in managing B2B and B2C campaigns.

● Understand current marketing trends.

● Understanding of campaign KPIs and objectives.

● The ability to successfully manage multiple campaigns running at the same time.

● Proven results and skill set in performance marketing will be an advantage.

● Skill set in running and optimizing across Programmatic, Google suite of products, Social and LinkedIn.

● Basic knowledge of Ad operations in terms of setting conversion tracking and pixel guidelines.

● Ability to work on excel reports and analysing performance summary for clients

● Be a team player who will proactively provide that sales team with insights and recommendations on how they can advise their clients on the progress of each campaign.

To meet its regional expansion plan, an established F&B Group is looking for suitable candidates to fill the following new position:-

Business Development Executive

Location: Central

Responsibilities:-

• Perform store development and related support activities.
• Responsible for handling all lease matters.
• Perform initiating and negotiating standard and non-standard commercial contracts including submission of tenders and bids.
• Manage fruitful relationships with business associates, partners and stakeholders and address their needs effectively.
• Developing and executing store development plans to achieve corporate objectives.
• To research and identify new store opportunities and to attract new clients.
• Creating informative presentations; presenting and delivering information to potential clients at client meetings.
• Maintain knowledge of all product and service offerings of the Company.
• To identify and manage business risks.
• Foster a collaborative environment within the organisation.
• Ad-hoc assigned projects.

Requirements:-

• Candidates must possess at least a Degree in Business Management or related fields.
• At least two (2) years of working experience in related field.
• Ability to develop good relationships with current and potential clients.
• Possess strong negotiation and problem solving skills.
• Good organisational skills, personal time management and keen attention to details.
• Strong oral and written interpersonal and communication skills.
• Well-versed in Microsoft Office applications.
• 5 days' work in office.

Interested candidates are requested to email their CVs to [email protected] preferably including the following:-

1) Current & Expected Salary

2) Date of Availability

3) Reason(s) for Leaving current/previous job

(We regret that only shortlisted candidates will be notified)

Job Function:

• Responsible for assisting administrative matters with compliance tracking
• Ensure proper documentation, maintain, and update filing system regularly in a detailed and organised manner
• Assist with planning, implementation of strategies, proposals, work flow enhancement for continuous service quality improvement
• Collaborate with various stakeholders (eg. Managers, divisional coordinators, term contractors) regarding contractual documentation and information collation
• Assist with basic IT support or analytical functions
• Covering for counter duties

Requirements:

• Strong organisational skills and the ability to maintain detailed records
• Able to work independently with little supervision and strong attention to detail & numbers
• Proficient in the use of computer and software applications (eg. Microsoft Word, Excel, PowerPoint, etc)
• Has an inclination towards planning, analysis and improving operations
• Ability to use discretion and keep sensitive financial related information confidential
• Ability to multi task, work under pressure and meet deadlines
• Ability to exercise initiative and liase with external parties regarding documentation
• Team player
• Good command of verbal and written communication skills

Qualification:

• Higher Nitec or Diploma in any field
• Minimum of 1 year working experience in administrative or relevant field

Purpose of Job

The Programme Executive is responsible for planning, coordinating, conducting and evaluating programmes. He/She will be assigned to managed programmes under one of the following programme categories:

• Empowering Women. Serving lower-income women through education, employment and enterprises

• Empowering Young Women. Serving NEET (not in education, employment and training) youth through education and employment

• Community Support. Serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events

He/She develops, implements, evaluates and identifies areas of improvement of these programmes. He/she is responsible for the beneficiary recruitment and outcome management of the programmes.

He/She manages, coordinates and collaborates with community partners, corporate organisations and volunteers to execute programmes. He/she is also responsible for managing communication and feedback from

stakeholders.

Responsibilities

• Programme Development, Evaluation & Implementation

o Develop and update programme logic model / theory of change for new and existing programmes

o Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

o Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

o Outreach to community agencies to build awareness of the programmes

o Recruit beneficiaries into the programmes

o Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users

o Build relationships with partners to better deliver the programmes

• Programme Documentation & Management Reporting

o Upkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines

o Upkeep the photo repository of beneficiaries and programmes

• Programme Development, Evaluation & Implementation

o Develop and update programme logic model / theory of change for new and existing programmes

o Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

o Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

o Outreach to community agencies to build awareness of the programmes

o Recruit beneficiaries into the programmes

o Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users

o Build relationships with partners to better deliver the programmes

• Programme Documentation & Management Reporting

o Upkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines

o Upkeep the photo repository of beneficiaries and programmes

o Ensure that for programmes that are chargeable, fees are collected on time and reminders of outstanding fee to parents are issued

o Evaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results

o Document the effectiveness of the programme through collection of beneficiary impact stories, output indicators and outcome indicators

o Provide inputs and data for monthly reports to Management, Committee and Board

• Budget Management & Administration Management

o Plan and manage the budget for each programme

o Manage the administration, logistics and operation structure of the programme including meal and sustenance delivery

o Communicate and liaise with beneficiaries for any media, publicity, marketing, fundraising requests or efforts

o Manage a team of drivers/attendants for weekly dispatch schedule and deliveries (if any)

o Manage and maintain the passenger and goods vans e.g. petrol, insurance and servicing (if any)

o Work closely with Marcom by providing details for creative brief to generate publicity materials

o Ensure regular housekeeping of the space and resources used for running of the programmes

• Perform any other duties as assigned from time to time.

Requirements

• Bachelor Degree or Diploma in Social Science is preferred

• At least 2 years of working experience in Social Service or related work

• Fresh graduates with a passion to work in the social service sector may apply

• Proficient in Microsoft Office application

• May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes

Competencies

• Good written and verbal communication skills

• Able to work independently and a good team player

• Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people

• Passionate to serve the community

• Excellent organisation and time management skills with attention to detail

Roles & Responsibilities

• Familiarize with Company's Quality Management System and ensure its effective application
• Oversees daily consolidation operations
• Liaise with customer on operation issues.
• Dangerous goods applications
• Import and export consolidation documents & liaising with overseas agent
• Responding customer queries.
• Oversees Tradenet declarations
• Verify Overseas & Contractors' invoices
• Invoice billing
• Rates negotiation with Carrier &Co-loader
• Monitor and co-ordinate import & export shipments.
• Handling and preparation of shipping documents (eg: delivery order / billing of lading, tax invoice, arrival notice and others)
• Send BL and invoice to shipper and arrange telex release upon payment
• Check shipment status
• Arranging and coordinating for transportation / trucking.
• Liase with consignee / shipper on import shipment's arrangements.
• Send / fax arrival notice to consignee and arrange collection / delivery of cargoes.
• Submission of permits to shipping lines.
• Data entry and other assignments.

Job Requirement

• Posses min Diploma in the relevant discipline.
• Minimum 1 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application ( MS Word, Excel )

Rainbow Centre envisions a world where persons with disabilities are empowered, included and thriving in inclusive communities.

The Development and Innovation Team is dedicated to spearheading transformative initiatives that drive research, training, and innovation to create sustainable impact in our community. With a commitment to advancing knowledge, fostering growth, and promoting best practices, our team strives to be at the forefront of cutting-edge solutions that address pressing challenges and empower individuals with disabilities to flourish.

The Administration Operations Executive provides administrative support to the D&I team, ensuring efficient operations and contributing to the team's mission of advancing knowledge and fostering growth. The Administrative Executive will be responsible for coordinating logistics, managing schedules, and facilitating communication among team members. This includes organizing research activities, maintaining documentation, and assisting in the preparation of reports and presentations. Additionally, the role involves supporting training programs by managing registrations, scheduling sessions, and ensuring that training materials are prepared and distributed effectively.

Key Result Areas

Efficient and Effective Office Administration

• Training Centre Operations

1. Oversee the coordination of training programs, including managing participant registrations, scheduling sessions, and ensuring that all training materials are prepared and ready for distribution.
2. Process payments related to training centre operations, including instructor fees, venue rentals, and participant registrations, ensuring all transactions are accurately recorded and tracked.Assist in the development and maintenance of training resources and documentation, ensuring that they are up-to-date and accessible for both trainers and participants.
3. Collect and analyze feedback from training sessions to support continuous improvement and ensure alignment with best practices.

Data Management and Reporting

Maintain organized databases for research and training activities, ensuring that all relevant data is accurately recorded and easily retrievable.

1. Assist in the preparation and management of documentation, such as proposals, reports, and presentations, ensuring accuracy and adherence to organizational standards
2. Support the D&I Team in tracking metrics related to research and training initiatives, helping to identify trends and inform strategic decision-making.

Upkeep and Maintenance of Office and Facilities

Ensure the upkeep and maintenance of facilities, including:

1. Training Rooms: Maintain cleanliness and organization; ensure audio-visual equipment is functional.
2. Offices: Keep workspaces tidy and manage office supplies for researchers.
3. Common Areas: Maintain cleanliness and stock essential items
4. Restrooms: Regularly check for cleanliness and adequate supplies.
5. Training Equipment Storage: Organize and maintain storage areas for training materials and tools.
6. Outdoor Spaces: Oversee cleanliness and safety of outdoor areas used for training

Develop Self and Others for Greater Impact

1. Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
2. Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Job Holder Requirements

• Good Diploma or Bachelor Degree
• At least 2 to 3 years of relevant working experience in general administrative support. Prior experiences in office management would be an advantage.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Conduct hiring activities in accordance with programme funding model.
• Work closely with HOD on job description to define requirements and competencies for hiring needs, source for talents, plan for interviews and selection procedures.
• Update vacancies on job boards and liaise with external agencies as well as educational schools.
• Negotiate, advise salary package, and provide HR advisory on the potential career progression opportunities within MINDS. Coordinate with new hire for orientation date.
• Prepare, complete, and follow up on new hire on-boarding including interview assessment form, salary proposal, and offer letter, medical and other on-boarding documents.
• Keeping up to date Staff Movement File (new hire), provide advice on cost centre, reporting structure, assign email address and e-client access.
• Accurate and timely update of new hired details into HR system, Frontier.
• Manage and handle any work pass applications.
• Participate in staff movement exercise, retirement & re-employment exercise.
• Prepare logistics and coordinate for jobs/career fairs, internship programs.
• Prepare documents relating to contract renewal and conversion, transfer, redesignation, issue letter/notice and load documents into hr system Frontier.
• Assist to review and improve processes/sources to ensure effectiveness and efficiency to meet current & future demands.
• Prepare quarterly reports (Dashboard) for management reporting.
• Prepare paperwork, schedule, and work coordinate with cross functional departments to facilitate onboarding and offboarding processes.
• Provide HR advisory to the employees in relation to HR policies and benefits matters.
• Provides support in managing foreign workers.
• Conduct exit interviews, compile, and analyse reasons for attributions.
• Handle all HR engagement projects and initiatives.
• Manage and resolve any employee or workplace issues, grievances, and disciplinary cases.
• Conduct exit interviews and clearance including termination cases.

• Diploma/Degree qualification in a related field of expertise

• At least 3-5 years of relevant working experience.
• Demonstrated ability to work effectively and efficiently with minimal supervision.
• Strong interpersonal and communications skill; with internal and external stakeholders
• Ability to thrive in a fast-paced environment.
• Prior experience in Business Partnering roles, Social Service advantage

DUTIES AND RESPONSIBILITIES

1. Business planning

• Identify market segment, strategise best way to penetrate the market for new business opportunities
• Conduct research and consolidate market/competitive information on business, analyse and propose solutions to ensure that company remains competitive
• Review rates of training programmes to ensure that they are competitive in the market
• Review and improve internal processes within department to ensure appropriate support from each team member towards the achievement of established objectives

2. Key account/Client management

• Overall accountability on account and client management
• Look at new opportunities for developing new business with existing customers
• Continuously solicit feedback from potential and existing customers and report changing market needs so as to propose formulation of new products
• Work closely with other business units such as Training to ensure that training programmes are executed smoothly

REQUIREMENT

• Tertiary qualification in Business Management / Sales & Marketing
• Minimum 2 years’ experience in Business Development in relevant industry
• Class ‘3’ Driving License

Job Descriptions & Responsibilities

For hiring

• To co-ordinate with operations department for manpower requisition.
• To plan and arrange for recruitment drive.
• To handle recruitment - Placing job advertisements, attend to walk-in applicants, schedules for interview from all area (on-site, outdoor and office).
• To complete the whole hiring process.
• To fill up job order form from various agencies, halfway houses, e2i, yellow ribbon, as well as making contact to get job seeker refer to us.
• To conduct outdoor recruitment.

For Operations

• To monitor the attendance and movement of relief workers.
• To assist in deployment of relief workers.
• To record and consolidate relief workers attendance.
• To discuss on manpower movement for new projects.

For General HR matter ( as and when needed)

• To assist in general HR administration paperwork.
• To attend to any queries / clarifications pertaining to HR matters.

Job Requirements

• At least 2 years working experience in cleaning industry.
• Good communication and interpersonal skills with ability to interact with all levels of staff.
• Able to work in fast pace environment.
• Able to multi-task with strong office administration skills.

We are seeking a proactive and detail-oriented Finance & Admin Assistant Executive to support our Finance and Corporate Officer. The ideal candidate will play a key role in assisting with financial operations, administrative tasks, and coordination to ensure smooth workflows and efficient operations.

Key Responsibilities:

• Assist in preparing online payment, schedules, claims etc.
• Support corporate/board meetings preparation and inter-company transactions, including reconciliation and coordination between entities.
• Collaborate with Finance team members to perform various finance and administrative tasks as required.
• Provide administrative support to top management, including scheduling, correspondence, and document preparation.
• Handle other ad-hoc assignments and projects as directed by management.

Requirements:

• Diploma or Equivalent or higher with a minimum of 2 years of relevant work experience.
• Proficient in MS Office applications, particularly Excel and Word.
• Excellent communication skills and ability to work effectively as part of a team.
• Flexible, detail-oriented, and meticulous in all tasks.
• Strong time management skills with the ability to multi-task and maintain a positive working attitude.