Roles & Responsibilities

Job Responsibilities:

1 Responsible for delivering the company's warehouse goods to the establishment site;

2. Responsible for the loading and unloading of goods and the collection of goods;

3. Responsible for the signing and handover of bills;

4. According to the standard delivery procedures, safe, timely, standardized and efficient, and do a good job in delivering and picking up personnel;

5. Responsible for the cleaning of the car.

Job requirements:

1. Between 25-45 years old, high school education or above;

2. C4 or above, more than 3 years of driving experience, known traffic conditions;

3. Integrity, honesty and stability, punctual and dedicated;

4. Good health, no bad health, no record of safety accidents;

5. Love your own work, work hard, and obey the arrangement of leaders.

6. Working at Night Job, 6:00 pm – 3:00 am.

7. Able to work 6 Days per week.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] & [email protected]

• Perform warehouse planning and layout plans
• Update data in MS Excel
• Able to report operational maintenance, improvement or repair needs to superior
• Allocate drivers and attendants to project lorries
• Report any warehouse incidents to superior
• Comply to HSE and ISO standards
• Perform any other ad-hoc projects or duties as assigned

Roles & Responsibilities

Job Responsibilities:

1 Responsible for delivering the company's warehouse goods to the establishment site;

2. Responsible for the loading and unloading of goods and the collection of goods;

3. Responsible for the signing and handover of bills;

4. According to the standard delivery procedures, safe, timely, standardized and efficient, and do a good job in delivering and picking up personnel;

5. Responsible for the cleaning of the car.

Job requirements:

1. Between 25-45 years old, high school education or above;

2. C4 or above, more than 3 years of driving experience, known traffic conditions;

3. Integrity, honesty and stability, punctual and dedicated;

4. Good health, no bad health, no record of safety accidents;

5. Love your own work, work hard, and obey the arrangement of leaders.

6. Working at Night Job, 6:00 pm – 3:00 am.

7. Able to work 6 Days per week.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] & [email protected]

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Company Overview:
Yes Natural Trading is dedicated to operational excellence and delivering exceptional customer service. We are seeking an experienced Warehouse & Logistics Executive to manage and optimize daily warehousing activities, including online sales and everyday deliveries of food items, edible stock and household items.

Key Responsibilities:

• Develop and implement warehouse procedures for efficient handling of everyday deliveries and online sales of food, edible stock, and household items.
• Oversee all warehouse operations, including receiving, storing, picking, packing, and dispatching goods, with a focus on managing food and edible stock inventory, household items, and monitoring expiration dates and shelf life.
• Manage inbound shipment and outbound deliveries, coordinating with delivery team to schedule timely pickups and deliveries, and ensure shipping documentation (commercial invoices, packing lists) aligns with physical shipments.
• Maintain inventory accuracy through regular cycle counts, promptly addressing any discrepancies and ensuring proper storage conditions for perishable, non-perishable, and household goods.
• Collaborate with cross-functional teams to improve workflow efficiency, supporting the timely fulfilment of customer orders, including high volumes from online sales.
• Ensure optimal warehouse layout, space management, and the effective use of equipment for maximum productivity and safety.
• Monitor and manage logistics operations, optimizing transportation to meet delivery schedules while minimizing costs.
• Lead safety protocols, particularly for handling food and household items, ensuring compliance with food safety standards and Workplace Safety and Health (WSH) regulations.
• Regularly review and enhance warehouse procedures, driving continuous improvements in operational performance and customer satisfaction.
• Manage warehouse equipment performance and oversee maintenance to ensure safe and efficient operation.
• Lead and coordinate regular stock and inventory checks throughout the year.

Qualifications:

• Diploma or Degree in Supply Chain Management or Logistics.
• Experience managing logistics for online sales and collaborating with various departments.
• Minimum 3 years of experience in warehouse/logistics management, including developing operational procedures for online sales, daily deliveries, preferably handling food, edible stock, and household items.
• Strong expertise in managing food and edible stock inventory, with a focus on shelf life and proper storage conditions.
• Proficiency in Microsoft Office and Google Suite; experience with inventory management tools is a plus.
• Excellent organizational, communication, and time management skills.
• Strong problem-solving skills, with the ability to work well under pressure.

Benefits:

• Competitive salary with a benefits package.
• Medical, Dental, TCM medical benefits
• Opportunity to grow with a fast-expanding, environmentally conscious company.
• Supportive and positive work culture.

Work Schedule:

• Full time position in a 5 day work week. Location at Upper Paya Lebar (Little Road)

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Responsibilities:

- To be responsible for all routine clerical duties such as attending telephone calls, typing, filing, general data entry and other administrative paperwork

- Updating the database regularly

- Ad-hoc duties as assigned by superior/ management

Requirements:

- Minimum Higher Nitec or Diploma in any field or equivalent

- Proficient in Microsoft Office (words /excel /powerpoint)

- On-the-job training will be provided

- Strong willingness to learn

- Able to work independently & multi-task

- Able to commence work immediately or within a short notice

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Job Summary:

We are seeking a motivated and detall-oriented individual to join our team as a Logistics Assistant. The primary responsibility of this role is to support the daily operations of our logistics department. Basic data analysis skills are required to excel in this role.

Responsibilities:

1.Monitor and evaluate the performance of third-party logistics (3PL) providers, ensuring adherence to service level agreements and key performance indicators.

2. Conduct root cause analysis to identify and resoive any issues or inefficiencies in the logistics process.

3.Regularly check for stuck parcels and take necessary actions to ensure timely delivery.

4.Assist in monthly 3PLvolume forecasting. analyzing histoncal data and trends to predict future demand accurately.

5.Collaborate with internal teams to gather and analyze data related to logistics operations. identifying areas for improvement and implementing necessary changes.

6.Assist in the development and implementation of logistics strategies to optimize efficiency and reduce costs.

7. Prepare reports and presentations on logistics performance,highlighting key findings and recommendations.

8.Maintain accurate records and documentation related to logistics activities, such as performance reports, root cause analysis findings. and forecasting data.

9.Stay updated with industry trends and best practices in logistics management and data analysis.

10.Provide general administrativo support to the logistics department as needed.

Requirements:

1. Minimum diploma in logistics and/or supply chain management or relevant studied,

2. Basic understanding of logistics processes and terminology. 1-2 years logistics background is prefered.

3. Good analytical and problem-solving skills, with the ability to conduct root cause analysis and data analysis.

4. Proficient in using Microsoft Excel or other data analysis tools. SOL kowledge is an advantage.

7. Good communication and interpersonal skills.

8. Ability to work well in a team and collaborate with cross-functional teams.

9. Ability to work in a fast-paced and dynamic environment.

Job Summary:

We are seeking a motivated and detall-oriented individual to join our team as a Logistics Assistant. The primary responsibility of this role is to support the daily operations of our logistics department. Basic data analysis skills are required to excel in this role.

Responsibilities:

1.Monitor and evaluate the performance of third-party logistics (3PL) providers, ensuring adherence to service level agreements and key performance indicators.

2. Conduct root cause analysis to identify and resoive any issues or inefficiencies in the logistics process.

3.Regularly check for stuck parcels and take necessary actions to ensure timely delivery.

4.Assist in monthly 3PLvolume forecasting. analyzing histoncal data and trends to predict future demand accurately.

5.Collaborate with internal teams to gather and analyze data related to logistics operations. identifying areas for improvement and implementing necessary changes.

6.Assist in the development and implementation of logistics strategies to optimize efficiency and reduce costs.

7. Prepare reports and presentations on logistics performance,highlighting key findings and recommendations.

8.Maintain accurate records and documentation related to logistics activities, such as performance reports, root cause analysis findings. and forecasting data.

9.Stay updated with industry trends and best practices in logistics management and data analysis.

10.Provide general administrativo support to the logistics department as needed.

Requirements:

1. Minimum diploma in logistics and/or supply chain management or relevant studied,

2. Basic understanding of logistics processes and terminology. 1-2 years logistics background is prefered.

3. Good analytical and problem-solving skills, with the ability to conduct root cause analysis and data analysis.

4. Proficient in using Microsoft Excel or other data analysis tools. SOL kowledge is an advantage.

7. Good communication and interpersonal skills.

8. Ability to work well in a team and collaborate with cross-functional teams.

9. Ability to work in a fast-paced and dynamic environment.

Responsibilities:

• Coordinate regional projects of International Freight Forwarding (IFF) including implementation, new product launch and development campaign.
• Ensure timely execution of monthly production processing for your assigned locations.
• Execute stringent pre/post month-end checks to continuously improve data quality.
• Improving processes by recommending operational changes.
• Maintain a high standard of data integrity.
• Perform Root Cause Analysis and Procedures to continuously improve import/ export activities to deliver better results in customers satisfaction and expectation as well as company bottom lines.
• Perform/ prepare a diverse range of business analysis tasks aimed at driving business growth for IFF business in SEA.
• Provide support regarding management data, processes and systems to business partners, Operations, SEA countries and HQ.
• Provide support in administrative matters and ad-hoc tasks assigned by HOD from time to time.
• Simplify and enhance the current processes to improve efficiency, reduce manual work and decrease risks.
• Support Business Controller and Regional Director on any tasks or projects handling requirements.
• Work closely with cross departments to understand their data needs and devise relevant solutions.
• Work closely with IT to ensure any issues are prioritised and any impact to data is minimised.

Requirements

• Minimum diploma in logistics or supply chain management
• Minimum 2 years of working experience in similar industry
• Possess Team Management Experience is an added advantage
• Proficiency in preparing, analysing budgets/ forecast/ actual financial and non-financial reports
• Proficiency in Microsoft Office (Words, Excel, Power Point)
• Affinity to excel under pressure and possess a positive can-do attitude
• Analytical and details oriented
• Collaborate with team to optimize processes
• Follow up in a timely manner
• Good interpersonal and communication skills, ability to adapt to the changing needs of the organization and demands of internal and external stakeholders
• Independent and self-starter
• Meticulous, hardworking and energetic
• Problem solver: react quickly and appropriately to problems
• Team player