Roles & Responsibilities:

• Assist on daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
• Provide guidance to employees in handling errors, problems, complaints and/or disputes
• Manage cycle counting program according to SLA
• Investigate stock discrepancies and feed causes for stock discrepancies through to the operation
• Investigate internal excess & short picks and feed causes through to the operation
• Report on any stock adjustments; including the reasons for these adjustments
• Ensure KPI is met and prompt submission of reports to Supervisor/ Manager
• Interpret and explain work procedures and policies to staff
• Prepare and manage reports, manuals, and other documents using a WMS or SAP
• Initiate and maintain orderly records in compliance with company regulations
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Perform ad-hoc tasks as assigned by Manager in support of operations when necessary

To be successful in this role you will require the following:

• Knowledge and working experience of supervisory principles and practices.
• Should also possess excellent computer skills, analytical skills, presentation skills, and good people skills.
• Strong problem-solving ability teamed with the ability to delegate work.
• Capacity to manage and maintain an effective team environment.
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management.
• Consistently demonstrate, implement and maintain an excellent service quality at all levels of the organization.
• Capacity to manage and maintain an effective team environment
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management

• Assist designated airlines with transporting special passengers (NTL- Not To Land, UM - Unaccompanied Minor, Deportee, Offload) to and fro the immigration office and flight gates at Changi Airport.
• Assist designated airlines with completion and submission of flight documents/administrative work.
• Assist and transport passengers requiring special assistance (hearing/visually impaired passengers) at Changi Airport.
• To identify passenger's name, flight information, date, and special service request details, to ensure special needs passengers are taken to the correct destination.
• To communicate and liase with airline staff, immigration officers and other airport staff when required.
• Attend to passengers' enquiries and provide passengers with an excellent customer service experience.
• Be compliant and adhere to SOP and safety standards.
• Any other ad hoc matters assigned by management.
• Ability to read, write and converse in English.
• Good interpersonal and communication skills.
• Good customer service skills.
• Adaptable to change and a good team player.
• Physically fit and comfortable with walking long distances.
• Comfortable with basic paperwork.
• Comfortable with a fast-paced working environment.
• Training will be provided, no experience needed.
• May be required to do overtime (OT), when needed.

• HR administration tasks such as preparing employment contracts, letters and other documentation.
• Manage onboarding and offboarding processes.
• Handle Ministry of Manpower (MOM) matters, such as work permit, work pass applications, renewal, cancellations and any other MOM related issues.
• Manage airport pass applications and renewals.
• Coordinate and arrange airport airside courses for staff.
• Manage staff engagement and relations.
• Monitor staff performance and welfare.
• Manage and resolve staff disciplinary issues/any internal staff disputes.
• Develop job descriptions, identify qualifications and devise recruitment strategies.
• Engage in recruitment activities, including screening candidates, coordinating and arranging interviews.
• Partake in walk in intervews/recruitment events when required.
• Partake in Government surveys.
• Prepare HR reports/documents when required.
• Assist in monthly attendance and payroll processing.
• Manage client complaints and relations (via email/F2f meetings or Whatsapp).
• Work closely with Operations team, on staffing and manpower issues.
• Undertake any other administrative/ad-hoc duties as assigned.
• Minimum Diploma in Human Resource.
• At least 2 years of working experience in HR management.
• Well versed with the Employment Act and MOM policies.
• Proficiency in Microsoft Office applications.
• Strong attention to details and high degree of accuracy.
• Able to work under pressure/very fast paced environment.
• Strong command of English and good writing skills.
• Excellent communication skills and interpersonal skills.
• Ability to build strong relationships with existing staff and potential candidates.
• Organisational and time management skills, with the ability to manage multiple priorities.
• Fast learner.

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL, FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Job Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Daily operation of the warehouse and other designated storage areas.

o Responsible for all materials movements and accuracy of inventory.

o Responsible for the running of the warehouse operation, picking and packing, scanning , put away and all order fulfilment activities.

o Perform monthly stock count and yearly stock take, ensure high accuracy level of inventory and accountability.

o Stock movements, inspection of goods, packaging materials management and staging of materials in a timely manner.

o Perform system entries on (GR/GI) in Warehouse Management System (WMS) and ERP System.

o Perform regular housekeeping.

o Handling any other related ad-hoc assignments as and when required.

o Skills Required: MHE operating skills (Stacker, Order picker, Forklift )
- Physically fit to manage daily warehouse activities.

Responsibilities:

• Transport containers or loose cargo from one location to another safely and efficiently.
• Ensure the safety of cargo and the vehicle during transportation.
• Handle simple documentation tasks related to cargo transportation.
• Perform daily vehicle checks and ensure the vehicle is in good condition.
• Perform ad-hoc duties as required.

Requirements:

• Physical fitness for handling and lifting heavy loads.
• Valid Singapore driving license (Class 4 / 5).
• Able to start work immediately or within a short notice period.
• Proficient in reading and writing simple English.
• Ability to work independently.

Additional Information:

• Working Location: Alps Ave.
• Working Hours: 5.5 working days
• Company Transport: Pick-up points - Bedok, Pasir Ris, Tampines, Punggol, Sengkang.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

5.5 Workdays (Alternate Saturday)

Job Scope

• Coordinate with customer service team for transport and delivery arrangements
• Generate Job order for Drivers
• Liaise with Warehouse on forklift charges and raise PV for payment of forklift
• Handle schedule routing through in-house system
• Updating of customer service and sales teams on order delivery status
• Calculate monthly overtime for Drivers
• Maintain lorry profile, upkeep motor vehicles records
• Manage complaints from sales representatives or customers
• Liaise with customer’s rescheduling & orders

Responsibilities

• Manage day-to-day Admin, HR ,and Finance operations
• Oversee accounts payable and receivable functions
• Review quarterly GST submission
• Perform monthly payroll
• Preparation of year-end closing for ACRA filing and ECI submission
• Administer and adhere to the company's financial processes and controls
• Liaise with bankers & respective government bodies/ agencies
• Liaise with accounts compilation agent and tax agent on accounting and tax matters
• Perform other ad hoc duties required

Requirements

• Minimum Diploma holder or relevant qualifications
• 2-5 years of relevant experience
• Well-versed with the Employment Act
• Good interpersonal & communication skills
• Strong initiative and meticulous
• Excellent communication, administration, coordination, and application skills
• Knowledge of GST compliance
• Knowledge of FREIGHT MASTER accounting system (AR, AP, and GL modules)

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Description

1. Manage daily leave & attendance via time software, including leave type entry, entitlement, application, certificate collection & approval and daily employee’s attendance.

2. Processing monthly payroll for designated job sites including processing new hires, terminations, transfers, and promotions.

3. Reviewing and verifying source documents as well as investigating and correcting payroll discrepancies.

4. Ensure timely & accurate submissions in all government and related claims, e.g., levy Wavier, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR21) matters etc.

5. Provide advice, information and support to department managers and employees on HR policy and Leave Balance, etc.

6. Maintain & regularly update the master database (personal file, personal database) of each employee.

7. Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

8. Prepare employment contract, confirmation letter, increment, promotion and HR-related letters

9. Assist in performance review process & administer performance appraisals

10. Work closely with operations to manage recruitment exercises, ranging from liaising with candidates, interview arrangement, on-boarding for new hires. orientation, guidance on policies

Requirements

• GCE 'A' level, diploma or higher in relevant discipline.
• 1-2 years of relevant experience
• Meticulous, pro-active, multi-tasking and able to work under tight timelines.
• Proficient in computer application, i.e. Microsoft Office.

Additional Information

• Working Location: Alps Ave
• 5 working days : 830 to 1730
• CompanyTransport pick up points: Bedok, Pasir Ris, Tampines, Punggol, Sengkang,

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157

Job Summary:

This position is responsible for servicing existing customers as well as the development of Sales across all freight forwarding product types and across all geographies.

Responsibilities:

· Manage all sales inquiries and manging it through the sales process by preparing proposals to the receipt of the sales order.

· Address customers’ inquiries and generate quotes to meet customer requirements by preparing business proposals and where appropriate propose alternatives and upsell

· Be proactive in informing customers about exceptional events

· Provide timely and accurate response and support to overseas agents

· Closely follow up on previously quoted inquiries to closure

· Follow up on leads and opportunities to add on to the company’s sales pipeline

· Participate in meetings between operations and customer during project execution

· Develop and nurture positive relationship with customers to ensure a high level of customer satisfaction and loyalty

· Good knowledge of air and ocean freight is compulsory

· Ability to use Microsoft Office suite of applications

· Ensure all customer collections (accounts receivable) are received in a timely manner

· Ensure customer trades and pays within credit terms

· Additional functions mandated by Management

Job Summary:

This position is responsible for the development of Sales across all freight forwarding product types and across all geographies.

Responsibilities:

· Design strategy and set goals for sales growth

· Establish and achieve sales goals as agreed with management

· Strong customer base is compulsory

· Generate new sales leads and contacts across all business types and developing a strong pipeline

· Generate proposals, pricing and contract negotiations

· Identify key decision makers and develop relationships that supports acquisition and retention and that will translate into new revenue opportunities

· Implement person Sales plans aimed at acquisition, business retention and improved customer satisfaction

· Prepare regular Sales Reports / related Sales KPI

· Build Strong Alliance with Overseas Stations and Agents

· Prepare, overseeing and strategize RFQ tender

· Develop and nurture positive relationship with customers to ensure a high level of customer satisfaction and loyalty

· Prepare and deliver sales presentations to prospective customers and account reviews to Management.

· Coordinate internal resources on new business opportunities and existing programs to acquire, retain and grow accounts

· Ensure all customer collections (accounts receivable) are received in a timely manner

· Direct Sales assessment process

· Additional functions mandated by Management

Job Description:

• Establish and write company policies and procedures to comply with Country Customs and other governmental agency requirements for import and export activities.
• To interface with the relevant Customs Department, Freight Forwarder and Vendors in order to meet the shipping schedule and target achievement.
• Provide oversight and review of production contract application and closure processes in conjunction with country Finance and Materials department.
• Ensure the import and export activities are monitored and reviewed for accuracy and in compliance with country laws and regulations, rules, policies and procedures.
• Provide training on country customs requirements and procedures of country import and export activities to all appropriate company departments and personnel.
• Establish and maintain the level of relationship with country governmental agencies responsible for foreign trade and customs required to communicate the company commitment to compliance with all applicable governmental laws, regulations, rules, policies and procedures.
• Ensure that country governmental agencies responsible for foreign trade and customs are provided with the level of information about the company that they require to perform their functions and formalities.
• Monitors proposed changes in import and export rules, policies, procedures, regulations and laws and assess the impact for those proposed changes on the Company business.
• Ensure that company policies and procedures reflect any changes in country customs laws, regulations, rules, policies and procedures.
• Interface with Corporate logistics team to resolve issues associated with shipment out to the respective countries, ensuring best shipmen routing is well executed and to monitor the performance through indicators and metrics.
• Establish company standards of service providers (freight forwarder, customs brokers, trucking company etc) retained to assist with the supply chain.
• Manage and coordinate activities and services provided by Company agents to ensure that all documentation and services provided are accurate and maintain the standards required by Company.
• Delegates and organizes departmental workload according to project assignments and needs.
• May perform other duties and responsibilities as assigned.

Job Requirements:

• Bachelor's degree in Logistics, Supply Chain Management or a related field.
• Proven experience in logistics and customs management within the semiconductor industry.
• In-depth knowledge of Singapore customs regulations and international trade laws.
• Strong understanding of semiconductor supply chain processes and challenges.
• Good communication and negotiation skills for effective collaboration with internal team and external partners.
• Demonstrated ability to optimize logistics operations, improving efficiency and reducing costs.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Proficient in using logistics management software and tools.
• Strong leadership skills with the ability to motivate and guide a team.
• Detail- oriented with a focus on accuracy in customs.
• Ability to adapt to changing regulatory environment and industry trends.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Specific Responsibilites

• Process of customer’s orders timely and accurately
• Prompt updating and data entry of freight transactions.
• Liaise actively with customers, carriers, hauliers, overseas agents etc for freight handling
• Ensure smooth shipping from vessel sail till ETA at destination.
• Handle Cargo documentation and filing
• Ensure compliance with customer’s requirements
• Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
• Ensure all event data are updated correctly in system, close file with completeness
• Permit declaration

The Regional Ocean Director is responsible for overseeing and managing all ocean freight and logistics operations within a designated geographical region. This leadership role involves developing, implementing, and optimizing ocean freight strategies to ensure the efficient, cost-effective, and timely movement of goods across international waters. The role requires close coordination with internal teams, shipping partners, customs, and other stakeholders to ensure seamless global supply chain operations.

The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.

Job Responsibilities

Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential

• Follow up with customer inquiry and provide information about services, products and to process orders
• Order creation and customer account management in SAP/WMS
• Backorder and returns management
• Coordinate with the warehouse team to ensure that operational tasks are met
• Process all documentation associated with the movement of our clients inventory into and out of the facility according to client requirements, and in an accurate and timely manner
• Perform clerical duties such as filing and reporting
• Document, investigate and resolve all customer concerns in a timely fashion;
• Drive prompt and professional communication at all times for both internal and external customers;
• Document all shipping errors on the required documentation with accuracy and attention to detail;
• Other duties as assigned to you from time to time by the company.
• Observe and comply with standard operating procedures
• Observe and comply with warehouse health & safety guidelines

Job Qualifications

• Possess 3-4 years of Contract Logistics/3PL/Healthcare industry experience and/or 2-3 years of customer-service related role experience
• Possess excellent communication (written/verbal) and presentation skills
• Require strong problem solving, organizational and time management skills, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
• Proven ability to work well both independently and as part of a team required;
• Proficient in computer usage, working knowledge of WMS or SAP and MS Office.
• Possess working knowledge of order entry systems and warehouse management systems

Responsibilities

• Responsible for all air/sea import/export operations
• Overall planning and organizing of the daily air and ocean export cargo
• Coordinate with customers, overseas agents, co-loaders and contractors
• Play the role of the inside sales to handle customer's enquiries and quotations
• Ensuring that the SG customer service and operational warehouse processes meet the set SOP and always aim to be in the best in class in the aviation industry
• Identifies training needs and opportunities to develop a highly skilled functional department
• Good management of the warehouse process and ensuring both operational teams (Ops/CS and warehouse) are aligned
• Set clear objectives, directly linked to the business strategy and guide the team to achieve company targets and performance standards
• Ensure that all processes meets the statutory requirements of the Aviation industry

Requirements

• At least 5 years of supervisory experience, added advantage if incumbent has previous exposure in the freight and logistics sector
• Diploma in logistics or freight related discipline
• Effective interpersonal skills, including effective communication
• At least 2 years exposure in the freight and logistics sector
• Good knowledge for Air Export business especially on documentation and customs clearance
• Possess high initiative with good interpersonal, verbal and written communication skills in English
• High attention to detail
• Added advantage if the incumbent has both air and sea freight forwarding experience

Key Responsibilities:

Project Management:

· Lead the design and deployment of new IT systems and services, ensuring alignment with business objectives and requirements.

· Manage the full software development life cycle (SDLC) implementation, including planning, execution, monitoring, and closure of projects.

· Develop and maintain project plans, timelines, budgets, and resource allocations to ensure successful project delivery.

· Coordinate with cross-functional teams, stakeholders, and vendors to ensure project milestones are met and risks are mitigated.

Documentation and Testing:

· Ensure proper documentation of business requirements, business scenarios, and test cases for System Integration Test (SIT) and User Acceptance Test (UAT).

· Oversee change management efforts, including effective communication and training for new application roll-outs.

Team Management and Development:

· Manage the IT team by recruiting, training, and coaching team members to enhance their skills and capabilities.

· Communicate job expectations, appraise job performance, and propose skill development/upgrading plans for team members.

Vendor Management:

· Manage vendors and ensure that Service Level Agreements (SLAs) are met, including evaluating vendors' solutions and industry best practices.

· Develop proof of concept with vendors to test ideas and new IT technologies.

Strategic Innovation and Risk Mitigation:

· Analyse business requirements in collaboration with key stakeholders to develop innovative IT solutions.

· Re-engineer current business processes through strategic innovation of IT services and applications.

· Implement cost control measures through productive use of IT applications and services.

· Monitor IT systems' performance, identify risks and threats, and propose strategic solutions for risk mitigation.

Duties & Responsibilities:

• Assemble and secure cargo on Unit Load Devices (ULDs) or pallets according to the flight or delivery plan.
• Follow load plans to maximize space and weight distribution efficiency.
• Verify documentation to ensure cargo is correctly labeled and routed.
• Conduct visual checks to confirm cargo condition before and after build-up.
• Ensure that hazardous materials, oversized items, or fragile cargo are handled and labeled appropriately.
• Comply with workplace safety regulations and company SOPs during all operations
• Operate forklifts, pallet jacks, and other warehouse equipment to handle cargo efficiently.
• Conduct routine maintenance checks on equipment to ensure safety and functionality.

Qualifications:

• Prior experience working in a warehouse or distribution centre preferred.
• Ability to lift heavy objects and perform physical tasks in a warehouse environment.
• Experience operating warehouse equipment such as forklifts and pallet jacks are a plus.
• Strong attention to detail and organizational skills.
• Excellent communication and teamwork abilities.
• Ability to work independently and follow instructions with minimal supervision.
• Willingness to work afternoon shifts and occasional overtime as needed.

Additional Information

• Competitive hourly wage with shift allowance.
• Working Location: Alps Ave
• 5.5 working days

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun)

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Roles & Responsibilities

Job Responsibilities:

· Responsible for the operations of warehouse

· Responsible for staff scheduling including work assignments/rotations, employee breaks, overtime assignment.

· Lead and motivate staffs to meet SAFETY/QUALITY & Production target.

· Plan and execute activities to improve efficiency, quality and reduce waste.

· Production resource planning according to logistics schedule and volume per store orders and inventory management.

Requirements:

· At least 2 years of working experience in a related field

· Able to start work immediately or at short notice.

· Bilingual in English and Mandarin as to communicate with Mandarin-speaking counterparts.

The management executive is responsible for several material and equipment-related distribution procedures. Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs.

• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts and reconciles with data storage systems.
• Maintains the physical condition of the warehouse by planning and implementing new design layout.
• Plan and optmisize routes for each driver using in-house software to deliver more efficiently
• Liaise with clients, suppliers and transport companies.
• Completes warehouse operational requirements by scheduling and assigning employees.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Improves staff performance by coaching, counseling, and disciplining employees.
• Proficient with different computers opearting system such as Windows 10/11. MacOS is a plus.
• Effective oral and written communication skills in english
• Strong leadership and management skills
• Guide new employee how to use company in house software.

Job Description and Requirements

Roles and Responsibilities

Responsibilities:

· Responsible for staff scheduling, including work assignments/employee breaks.

· Responsible for managing store hygiene

. Cashier at the front desk and assist with serving dishes

· Plan and execute activities to improve efficiency, quality and reduce waste.

· Perform production resource planning based on logistics planning, order volume and inventory management for each store.

Requirements:

. Experienced F&B SUPERVISOR

· At least 2 years of relevant F&B work experience

· Able to start work immediately or in a short period of time.

· Proficient in English and Mandarin, able to communicate with guests.