Duties & Responsibilities:

• Manage order entry
• Receive and log customer orders received by phone, fax, and email
• Check pricing corresponds to contracts or quotes
• Check other details on customer orders, including addresses, terms, part IDs, part descriptions
• Contact customer or Masimo sales specialists for incorrect or incomplete orders
• Enter sales order details into the ERP system, including customer orders, sales demonstration equipment & product samples for customer evaluations
• Follow-up with customer on order status & backlog orders as needed
• Liaise with Masimo international internal resources and manage backorder status
• Respond to customer queries on pricing, PODs, shipment tracking, copy paperwork
• Liaise with relevant departments (internal and external) to resolve order and delivery issues
• Set-up new customers in Masimo ERP system
• Shipping Sales Orders
• Pick, pack and ship customer orders, confirming correct pricing and delivery details
• Liaise with couriers for on-time deliveries and shipments
• Check and sign off on Carriers invoices
• Receiving goods; receive in stock replenishment orders to ERP system. Visually inspect, unpack and place on shelves
• Manage customer questions or concerns regarding order status or other related issues.
• Coordinate with appropriate staff to resolve client concerns or issues relative to ongoing/completed projects or quality issues.
• Stocktaking and stock management
• Responsible for continuous improvements within customer service, logistics and distribution
• Understand commercial requirements of the market
• Contract management functions (Hospital contracts in Singapore)
• Strong knowledge of import and customs clearance activities
• Supporting administrative duties in extended capacity, as when required.
• Proven ability to lead, motivate, develop, mentor and influence associates in a changing environment
• Act as a backup or deployment to customer service functions
• Provide absence cover to other members of the team

Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

• At least 2 years of experience with logistics
• Experience interacting with external customers as well as internal departments
• Great organization skills

The Assistant Logistics Manager will support the Operations Team in planning, coordinating, and managing all aspects of the supply chain and logistics operations. This role involves overseeing the day-to-day activities, analyzing performance metrics, and implementing improvements to enhance efficiency. The Assistant Logistics Manager will also play a key role in team management, vendor relationships, and ensuring compliance with relevant regulations.

Roles and Responsibilities

• Work closely with Operations Team to oversee the planning and managing of Logistics Operations to ensure the delivery of logistics service that meet customer requirements.
• Supervise and lead the logistics team in the daily activities and training needs.
• Coordinate with internal stakeholders to ensure effective support for the inventory items.
• Ensure logistics processes follow established management system and policies.
• Follow up with suppliers on materials and quantity requirement revisions, rate adjustments/ rebates, and the provision of incorrect materials.
• Establish and liaise with freight forwarder for all import and export activities, rates and regulatory requirements.
• Responsible for the continuous improvement of logistics operations and safety performance.
• Ensure timely system updates of Logistics transactions and maintain accurate records.
• Review and analyse logistics performance against targets, benchmark and service agreements.
• Prepare and maintain accurate records and documentation for all logistics activities.
• Any other matters delegated by superiors.

Qualifications:

• Bachelor's Degree or Diploma in Logistics, Supply Chain Management, or a related field.
• Previous experience in logistics or supply chain management.
• Strong leadership and team management skills.
• Analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Knowledge of logistics software and tools.
• Familiarity with supply chain regulations and compliance.
• Detail-oriented with a focus on process improvement.

Roles & Responsibilities

• Provide timely and accurate Financial and Management Reporting support to line managers

• Provide accurate cash flow and coordinate the intercompanies payments and receipts within the same business

• Support Head of Finance in the implementation of internal controls.

• Manage yearly audit, tax and budget exercise

• Oversee the Reporting Team and supervise GL/FA team daily

• Align work processes for entities within the team to achieve consistency and efficiency.

Requirements

• Candidate must possess at least Bachelor’s Degree in Accounting, ACCA level 3 or equivalent with CPA certification

• At least 5 years’ of working experience in handling full set accounts and management reporting, preferably a minimum of 2 years in managerial position

• Familiar with Financial reporting standards (FRS), accounting principles, Singapore tax knowledge, BPC

• Strong in SAP Financials modules & excel preferred

• Possesses strong leadership and people management skills, commercial acumen and resilience, analytical mind and communication skills

• Able to work alone and in teams under stress and meet challenging deadlines

Job Description

• Coordinate with relevant parties to resolve delivery related issue, ensure orders are delivered in a timely manner and improve customer satisfaction
• Handle customer feedbacks on order fulfilment
• Execute logistic tasks within stated guidelines and policies
• Manage customer billing & coordinate with finance
• Work closely with Transport/Operation Manager
• Ensure all drivers and delivery assistants comply to SOPs
• Plan, schedule, organize and assign jobs daily
• Assist the Operation Manager to monitor the vehicles' servicing/maintenance schedule and arrange accordingly

Job Requirement

• Applicants must be willing to work in logistics industry
• Preferred 1 year(s) of working experience in the logistics field for this position
• Ability to work independently and meet tight deadlines
• Ability to handle stress in a fast-paced environment
• Good communication skill
• Proficient in MS Office and basic MS Excel skills
• Able to read, write and communicate in English and Chinese (to communicate with Mandarin speaking workers)
• Possession of Class 3/4 License will be a plus point

Job Benefits

• Performance Bonus
• Annual Leave
• Medical Benefits
• Flexible Working Hours