Job Summary
The Asst/Manager, Customer Service and Admin is responsible for achieving the highest level of Customer Service to both internal and exte..
Job Summary
The Asst/Manager, Customer Service and Admin is responsible for achieving the highest level of Customer Service to both internal and external customers, and to provide Administration and Human Resource support to the team.
Responsible for processing order information in a timely manner, system entries, proper
coordination and communication with customers and internal Operations / Transport team, and conducts internal trainings and relevant administrative support.
Job Requirements/Responsibilities:
Customer Service Management
To establish the Customer Service and Administrative function, including developing and leading a team of executives
To establish the Standard Operating Procedure (SOP) and Work Instructions (WI) for the Customer Service and Administrative function
To develop customer satisfaction goals and communicate with department regularly.
To supervise day-to-day operations in the Customer Service department.
To record and analyse customer needs and problem, and to provide timely feedback to improve customer satisfaction, optimise customer service quality in all aspect.
To handle internal and external customers’ enquiry and orders through automated system or manual channels
To work closely with operations / transport team to ensure enquiries and orders are closed on time.
To manage feedback and provide proper solutions within the service level, ensure proper follow up and resolution.
Continuously seek improvement to enhance teams’ performance and work efficiency.
Review and update customer service procedures, policies, and standards
Administrative Support
Administrative Support
Work with the corporate shared services counterparts
Assist to assess training needs, design, and establish training matrix and training plan.
Assist to provide or arrange for required training when necessary.
Assist to arrange for administrative support to HR function such as job advertisement, reviewing resumes and liaising with hiring managers for interview arrangement. Job Description: Assistant Manager, Customer Service and Admin Department: Operations Reports To: Assistant Manager Operations
Assist to provide office and administrative support, including preparation of Management and Procurement Papers
Other duties as directed from time to time
Requirements:
Degree / Diploma in Supply Chain / Logistics / Business related discipline
Work experience in Customer Service or Operational background would be advantage
At least 3 - 5 years of relevant working experience in logistics industry, preferably in a healthcare or medical related environment
Self-starter who is able to work in a fast-paced environment, meet tight deadlines with high level of accuracy.
Possess positive working attitude with initiatives, good team player.
Strong linguistics in English and another native language or dialect
Effective multi-tasking and time management skills
Strong knowledge and skills in MS Office such as Word, Excel and PPT, preferably VISIO
Experience in using Warehouse Management Software and Transport Management Software
VALID CLASS 3 OR 4 SINGAPORE LICENSE
MIN 1YR EXPERIENCE IN DRIVING 14FT OR 24FT TRUCK
5.5 DAYS WORK-WEEK
COMPETITIVE PAY AND BENEFITS
WILLING TO MULTI..
VALID CLASS 3 OR 4 SINGAPORE LICENSE
MIN 1YR EXPERIENCE IN DRIVING 14FT OR 24FT TRUCK
5.5 DAYS WORK-WEEK
COMPETITIVE PAY AND BENEFITS
WILLING TO MULTI-TASK
CAN START IMMED OR SHORT NOTICE
TEAM WORK
INTERESTED APPLICANTS, PLS WHATSAPP TO 9457-3714 FOR INTERVIEW APPOINTMENT
We are seeking reliable and hardworking individuals to join our team as Mover's Assistants. In this role, you will support professional movers in safe..
We are seeking reliable and hardworking individuals to join our team as Mover's Assistants. In this role, you will support professional movers in safely and efficiently transporting clients' belongings from one location to another. This is a hands-on position requiring physical strength, a team-oriented mindset, and a strong commitment to customer service.
The Opportunity
In this role you will assist Senior Sales Executive and cover Sales Support role to maintain a high level of engagement with customers..
The Opportunity
In this role you will assist Senior Sales Executive and cover Sales Support role to maintain a high level of engagement with customers, work closely with Sales Team, Finance Team (receipt of payments) and Warehouse Team. You will also coordinate and oversees end-to-end logistics operations and all shipping-related matter and communicate with overseas agent
Getting rates / quotes from existing agents to quote customers.
Negotiate, compare and prepare quotations for potential customers. Cover sales support when needed
Explore improvement in existing process
Verification of freight invoices, submission of payment
Improve and do up SOP for existing operations
Perform other ad-hoc tasks or projects assigned by immediate supervisor / manager.
What you’ll need to succeed
Experience in Freight Operations
Well versed with Incoterms
Knowledge in Batam, Indonesia feeder trade is a plus.
Knowledge of Cargowise is a plus
Experienced in shipping quotations and liaising with overseas agent
We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities.
You will implement production, prod..
We are looking for an experienced Warehouse Supervisor to oversee and coordinate the daily warehousing activities.
You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits.
Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.
Responsibilities
Measure and report the effectiveness of warehousing activities and employees performance.
Organize and maintain inventory and storage area / Ensure shipments’ and inventory transactions’ accuracy.
Communicate job expectations and coach employees / Determine staffing levels and assign workload.
Interface with customers to answer questions or solve problems
Maintain items record, document necessary information and utilize reports to project warehouse status.
Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
Requirements
Proven work experience as a Warehouse Supervisor
Highly effective supervisory skills and techniques
Knowledge of warehouse software packages and MS Office proficiency
Ability to input, retrieve and analyse data
Hands-on commitment to getting the job done
Excellent communication and interpersonal skills
Proven ability to direct and coordinate operations
Strong organisational and time management skills
Minimum Diploma in logistics, supply chain management or business administration
Working Hours : Mon - Sat (0800 - 1700 HRS)
- Assist with loading and unloading items.
- Delivering goods to customers in a safe and timely manner
- F..
Working Hours : Mon - Sat (0800 - 1700 HRS)
- Assist with loading and unloading items.
- Delivering goods to customers in a safe and timely manner
- Familiar with Singapore route.
- Possess Class 3, 4 and 5 singapore driving license.
- Have experience in driving lorry crane ( Class 5 )
- Have lorry crane operator certificate ( Class 5 )
- 7 days Annual Leave upon confirmation
- Cashcard and Vehicle will be provided
- Monitor Fleet of Vehicle on Servicing, Maintenance, Repair.
- Salary package is based on experience and performance.
Logistics Coordinator (Exp Order Processing / Study in Logistics / West / Bonus)
Full-time
Full-time
Others/Any
Singapore, Singapore
Accounting / Auditing
4 weeks ago
Responsibilities:
Receive import documentation from the vendor and monitor shipment arrival status.
Create job files in the system for import shi..
Responsibilities:
Receive import documentation from the vendor and monitor shipment arrival status.
Create job files in the system for import shipments.
Coordinate payment to the carrier for import container release.
Prepare inbound permit declarations and Letters of Authorization (LOA) for port release.
Process weekly import operations billing and record associated costs.
Handle biweekly detention billing and maintain the master detention tracker.
Compile reports for the vendor, including daily container tracking, STO reports, MNR reports, and ME permit reconciliations.
Coordinate with the vendor for container trucking arrangements.
Prepare monthly accrual data.
Requirements:
Relevant study in Logistics industry
Order Processing experience preferred
Self-discipline, initiative, and able to work independently
Customer Service oriented
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Loading and Unloading of baggage and Cargo
Pallet build up, Pallet Shrink wrapping
Writing of daily summary operations report
Corresponding to clients..
Loading and Unloading of baggage and Cargo
Pallet build up, Pallet Shrink wrapping
Writing of daily summary operations report
Corresponding to clients' on thier requirements via email
Using of Scanners to scan baggage and cargo
Supervising service crew
Able to work independantly
Able to spot and rectify discrepancies immediately
Have a valid Airfield Driving Permit.
Able to work 8hours shift (1000-1800) ( 1800-0200) (0200-1000)
Job Description
Industry/ Organization Type: Manufacturing/ Chemical
Position Title: Logistics Assistant cum Truck Driver
Working Location: Tua..
Job Description
Industry/ Organization Type: Manufacturing/ Chemical
Position Title: Logistics Assistant cum Truck Driver
Working Location: Tuas
Working Hours: Mon – Fri, 8.30AM – 5.30PM
Salary Package: Up to $3,600 + Transport Allowance + AWS + Bonus (up to 4 months)
Duration: Permanent
Key Responsibilities
Report to the Logistics Supervisor/Officer/Section Manager.
Drive the truck for delivery/unloading of finished goods and collect/loading empty containers at the customer site.
Drive the truck for material transfers between the company premises and off-site warehouses.
Ensure proper truck operation and safe, timely delivery of finished goods.
Assist with delivery/unloading of finished goods and collection/loading of empty containers at/from customer sites.
Manage traffic control and safety for incoming and outgoing vehicles during shipments and deliveries.
Maintain proper housekeeping in the warehouse vicinity.
Assist with warehouse duties when assigned, including:
• Preparing goods for shipment, including label scanning.
• Loading/unloading goods from containers.
• Storing goods on the racking system.
Drive Prime Mover when possible.
Adhere strictly to EHS and QMS procedures in all activities.
Perform any other tasks as instructed by the superior.
APPLY NOW!!!
At least 2 years of experience working as a Driver.
Possess Class 4 Driving License.
Forklift License preferred
Preferably with HAZMAT license
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to [email protected]. Please indicate #70288 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641
Business Development Executive (Japanese speaking, Logistics) - JL)
Full-time
Full-time
Senior Executive
Singapore, Singapore
Business Management / Project / Planning
4 weeks ago
Company: Logistics Company
Location: West (Company Transportation is Provided)
Position: Business Development Executive (Japanese speaking) (Job ID: 1..
Company: Logistics Company
Location: West (Company Transportation is Provided)
Position: Business Development Executive (Japanese speaking) (Job ID: 19358)
Job Description:
Responsible for overall sales activities and marketing program execution, work towards achieving daily KPIs and monthly sales target
Build, lead and set priorities/direction for the Sales & Marketing Division
Responsible for identifying and developing potential growth opportunities for local and overseas markets
Attending to customer's needs and requirements and to provide prompt after sales service
Enhance corporate and brand awareness
Set the objectives, establish marketing and promotional plans together with clients
Build and maintaining strategic relationships with new and existing clients
Generate leads from different sales activities and turns into sales opportunities
Promoting new services to existing and prospective clients
Performing client retention activities
Participating and spearhead in any sales and marketing campaigns relating to corporate sales
Job Requirements:
Degree in International Business, Marketing or related field with strong hands-on Sales and Marketing experience (Accounts Management/Business Development)
Minimum 5 years of experience in 3PL Supply Chain operation
Excellent writing and reading skills in Japanese Language and English Language
Strong in communication, presentation and negotiation skills both in Japanese Language and English Language to liaise with clients in Japan.
Proven track record of meeting and exceeding sales target.
Self-starter who can meet deadlines and enjoy working in a competitive environment
Proactive, Solutions-driven and Strategic thinker
Interested applicants please send your resume to Jing Ling, jingling at pasona.com.sg with email subject header "Business Development Executive (Japanese speaking) (Job ID: 19358)".
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.
Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,
EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.
PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.
Distribute workforce and equipment to ensure smooth operations for unloading barges and vessels.
Monitor the daily procedures for the arrival and departure timings of barges and vessels.
Engage with port authorities to guarantee efficient operation and collaboration.
Conduct daily documentation and report on logistics activities for barges and vessels.
Monitor warehouse inventory ensuring optimal supply of goods for delivery to customers.
Collaborate with the truck teams to secure transportation of company goods.
Manage and ensure the safety of our workforce at work.
Ensure that all machinery and equipment are consistently ready and operational.
Flexibility to work irregular hours, adapting to the port operations' 24/7 schedule.
Other ad hoc duties at worksites if required.
APPLY NOW!!!
Minimum 1-2 years of experience in logistics coordination.
Excellent planning, organizational and communication skills.
Proficient in Microsoft Office applications.
With a valid Singapore Class 3 driving license is preferred (Company vehicle provided for work use).
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to Job(at)anradus.com.sg. Kindly indicate #67053 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
Our client is a well-established MNC, market leader in the Supply Chain services industry. They are looking for a Key Account Manager (Oil & Gas) ..
Our client is a well-established MNC, market leader in the Supply Chain services industry. They are looking for a Key Account Manager (Oil & Gas) to assist their team for the next phase of their business. They are located in the East – easily accessible.
Responsibilities:
Drive revenue within key accounts, ensuring all business targets, such as profit and target are met and exceeded.
Able to travel frequently within Singapore
Planning of Account Management to enhance profits and earnings
Oversee and ensure the fulfilment of clients’ service agreements
Planning of Cost savings
Keep the daily selling process smooth with updated prices
To improve business revenue in different projects.
Oversee projects, keep up with latest market research/trends, take initiative to exceed target within key accounts
Seek opportunity to drive more sales within key accounts
Work close with internal departments to ensure fulfilments
All other ad hoc duties as assigned
Requirements:
Minimum Diploma in Business Administration or other relevant field of studies
Minimum 3 years of relevant key account experiences
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Industry: Logistics