Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Duties and Responsibilities

• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• General administrative support as required by members of Transport Dept. and management
• Liaise with customers or vendors related to procurement and administrative requirements
• Monitor vessel schedule vis PSA Portnet and Jurong port system.
• Declare permit via Trade web Live(permits)
• Manage customer orders and transportation requests within the TMS, ensuring accurate input and timely processing. Manage and address customer queries that are routed by TMS systems
• Retrieve and analyze data from TMS system and or other internal systems to address customer requests
• Coordinate with internal teams, carriers, and logistics partners to schedule pickups, deliveries, and transit times in accordance with customer requirements via the TMS.
• Monitor delivery status and information in real-time, providing updates to customers and stakeholders as needed via the TMS.
• Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores.
• Serve as the primary user and administrator of the TMS for managing customer orders and deliveries
• Prepare documentation for lifting operation perform in Port facilities.
• Prepare documentation for cargoes clearance from Keppel distripark,Jurong port.
• Prepare and submit police escort application for Out of Gauge (OOG) Cargoes.
• Perform general administrative duties eg, Invoicing, Filing, mailing, faxing and photocopying

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• GCE ‘N’ or ‘O’ levels
• 1 year administrative experience. (Preferred in logistics industry)

SKILLS COMPETENCIES

• Good communication skills (both verbal and written) and excellent organizational abilities.
• Familiar with PSA Portnet, Jurong Port system and trade Web Live
• Meticulous and attentive to details and follow ups
• Capable to work independently and pressure
• A good team player who is self–motivated and independent with good attitude.
• Willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements
• Well-versed Microsoft Office skill: Power point Presentation, Excel & Word

Working Conditions

5.25 Working days per week

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

* This is a 1 year contract role (subject to extension/conversion) *

Main Duties & Responsibilities:

• Responsible for machine lifting, container loading and transfer from production to shipping area
• Shipments/ Parts Picking, Preparation, Checking & Packing
• To support day to day operations in warehouse
• Abide by the company’s safety rules and regulations
• Carry out duties in accordance to Quality Policy, EHS control procedures and WIS

Job Requirements:

• Minimum Nitec, O level
• 2 years working experience in warehousing operations preferred
• Possess forklift license
• Physically fit to work in warehouse environment, as to carry lifting gears, up to 20kg.

* This is a 1 year contract role (subject to extension/conversion) *

Main Duties & Responsibilities:

• Responsible for machine lifting, container loading and transfer from production to shipping area
• Shipments/ Parts Picking, Preparation, Checking & Packing
• To support day to day operations in warehouse
• Abide by the company’s safety rules and regulations
• Carry out duties in accordance to Quality Policy, EHS control procedures and WIS

Job Requirements:

• Minimum Nitec, O level
• 2 years working experience in warehousing operations preferred
• Possess forklift license
• Physically fit to work in warehouse environment, as to carry lifting gears, up to 20kg.

Overview:

We are seeking an experienced and dynamic Contract Logistics Business Development Manager with a strong background in the medical or pharmaceutical industry. This role is responsible for driving business growth by identifying new opportunities, developing client relationships, and providing tailored contract logistics solutions that meet the specific requirements of the medical and pharmaceutical sectors.

Key Responsibilities:

• Business Development & Client Acquisition:Identify and pursue new business opportunities in the medical and pharmaceutical industries, focusing on contract logistics, warehousing, and supply chain management services.
  Build and maintain strong relationships with key decision-makers in pharmaceutical companies, medical equipment manufacturers, and healthcare organizations.
  Develop and implement strategic sales plans to meet and exceed revenue targets.
  
• Market Research & Analysis:Conduct in-depth research to understand market trends, customer needs, and competitive positioning within the medical and pharmaceutical logistics sector.
  Stay updated on industry regulations, compliance requirements, and technological advancements affecting medical and pharmaceutical logistics.
  
• Solution Development:Work with internal teams to design and propose tailored logistics solutions that meet the specific needs of clients in the medical and pharmaceutical industries, including temperature-sensitive products, regulatory compliance, and product handling requirements.
  Collaborate with operations and supply chain teams to ensure smooth implementation and service delivery.
  
• Contract Negotiation & Management:Lead negotiations on commercial terms, pricing, and service agreements with clients.
  Oversee contract execution and ensure that the terms of the agreements are met, maintaining high customer satisfaction.
  
• Cross-Functional Collaboration:Work closely with other departments such as operations, legal, and finance to ensure seamless coordination of logistics services for clients.
  Collaborate with the marketing team to create promotional materials and strategies targeting the medical and pharma sectors.
  

Qualifications & Skills:

• Education:Bachelor’s degree in Business, Logistics, Supply Chain Management, Healthcare, or a related field.
  
• Experience:5+ years of experience in business development or sales, specifically in contract logistics, supply chain, or a related field.
  Prior experience in the medical or pharmaceutical industry is mandatory, with a deep understanding of industry regulations, handling requirements, and market needs.
  
• Skills:Proven track record of achieving sales targets and driving business growth in the logistics or pharmaceutical industry.
  Strong negotiation, communication, and presentation skills.
  Ability to develop customized logistics solutions, with a focus on temperature control, regulatory compliance, and quality assurance.
  Familiarity with relevant regulatory standards, such as Good Distribution Practice (GDP) for pharmaceuticals.
  Proficiency in CRM software and Microsoft Office Suite.
  
• Personal Attributes:Self-motivated, goal-oriented, and capable of working independently.
  Strong problem-solving skills and attention to detail.
  Ability to work in a fast-paced environment and manage multiple priorities.
  

Key Performance Indicators (KPIs):

• Achievement of revenue and new business targets.
• Growth in client portfolio within the medical/pharmaceutical sector.
• Customer satisfaction and retention rates.
• Successful implementation and execution of contract logistics solutions.
• Market share expansion and competitive positioning.

Application Process:

Please submit your resume detailing your experience in logistics and the medical/pharma industry, as well as your approach to driving business growth in this field.

Job Scope

1. Drive prime mover to collect and transport containers to designated destinations.

2. Operate prime mover to shift containers

3. Upkeep prime mover and keep it in working condition.

Job Purpose

• The MediaExecutive (Contract) will assist in producing collaterals for the company’s 50th Anniversary (hereby known as the ‘project’).

Duties and Responsibilities

1. Photography and Videography

• Capture and edit high-quality photos and videos for the project

2. Interviews

• Conduct interviews and collect data for use in the project

3. Designing

• Create visual designs for digital and print materials.

4. Archive Management

• Source and organize media from archives for use in the project.

5. Collateral Compilation

• Compile photos, videos, and designs into cohesive collaterals for the project.

Qualifications & Requirements

• Possess a Diploma / Degree in Digital Media Design
• Minimum 1 year experience in digital media; fresh gradudates are welcome
• Experience in conducting interviews, digital photography and videography
• Proficient in Adobe Suite, Digital Photography and Videography techniques
• Possess a keen eye for aesthetics
• Good communication skills and is able to connect with varying levels of stakeholders
• Able to work under pressure
• Team player with positive working attitude

Working Conditions

5 Working days per week.

• Responsible in handle full set of accounts for Singapore accounts.
• Responsible for the overall financial management, including review monthly financial reports to ensure accuracy and compliance of financial reporting standards and timely submission of monthly financial reports to the management.
• Ensuring strict control on inter-company accounts reconciliations and settlements.
• Monitoring of the cash flow, prepare cash flow analysis, managing cash flow for all local entities.
• Provide advice and guidance to the local Accounts team on daily operational issues.
• Liaise with company secretaries, external auditors, tax agents and statutory bodies.
• Assist with monthly group consolidation.
• Perform any other duties as assigned.

Requirements:
Candidates must be a strong team leader who is highly task oriented, immensely motivated and possess at least an Accountancy Degree, Higher Diploma in Accountancy, Professional Accountancy Degree or equivalent with at least 5 - 10 year(s) of working experience in the related field is required for this position.

Flex Logistics is a fast-growing Healthcare Supply Chain as a Service startup in Singapore.

For more details, please visit our website https://www.flexlogistics.sg/.

We are in the hunt for a highly driven and motivated Chief Financial Officer (CFO) + Co-Chief Operating Officer (COO) to join our highly talented team in a fast-growing startup at the early stages of growth.

*This role is a super high-risk role, if you are expecting a comfortable salary with MNC like benefits, this role is not for you. The reward for this role comes in the form of future equity and ownership, it does come with a salary though :)*

Job Description: As CFO, your primary goal beyond the regular financial operations (cashflow management, financial reporting, FP&A etc) is to also support the CEO to develop fundraising materials, valuations, and strategies for Flex’s next stage of growth.

There is also a secondary responsibility as Co-COO. We do not have a COO, the responsibility is currently spilt between the CEO and CTO, the incoming CFO will be the third Co-COOs that will jointly oversees operations alongside the two other existing Chiefs.

This role, if as per plan, will eventually sit on the Board of Directors as well as becoming a Co-Founder, that said, this is high risk role, it requires individual with the right mindset that can put aside current comfort and jump into the risky world of entrepreneurship.

Key Responsibilities:

As peer to the CEO and CTO, your job responsibilities include but not limited to:

Fundraising and Investor Relationships

1) Develop fundraising strategies and materials.

2) Develop valuation models.

3) Negotiate terms with investors.

Finance Operations

1) AP, AR, Payroll Operations.

2) Developing and implementing financial strategies.

3) Cashflow Management.

4) Financial Reporting and Analysis.

Co-COO role

1) Everything a COO is expected to do.

2) CEO and CTO are also Co-COO, so you are not alone.

3) Details to be shared in person if you are selected.

Requirements

1) You should possess working experience as a finance professional.

2) Ideally you have some experience in startup fundraising.

3) Collaborative mindset that can excel in a non-structured team environment.

4) Must be willing to roll up your sleeve and do the grunt work, both in Finance Operations as well as Operations.

5) A Founder mindset - think like a business owner and own challenges and drive them to completion.

6) Risk taking mindset – nothing is safe in what we do, you must be prepared for many mental challenges with so many re-dos and start overs

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected]

(WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

Flex Logistics is a fast-growing Healthcare Supply Chain as a Service startup in Singapore.

For more details, please visit our website https://www.flexlogistics.sg/.

We are in the hunt for a highly driven and motivated Chief of Staff to join our highly talented team in a fast-growing startup at the early stages of growth.

Key Responsibilities:

• Teaming up with top-tier executives to chalk out and prioritize strategic business moves.
• Being the chief executive’s personal timekeeper, orchestrating their schedule and planning essential travels.
• Guiding department heads with expert advice to enhance overall team efficiency.
• Keeping meetings focused and planning and coordinating them effectively.
• Setting key performance indicators to measure and improve team performance.
• Providing hands-on support to transform ideas into reality and monitor their progress.
• Acting on behalf of the chief executive to answer inquiries.
• Steering strategic business initiatives from genesis to fruition.
• Pinpointing and addressing core issues within business processes.
• Presenting the chief executive and other senior leaders with detailed company operations analysis.
• Evaluating risk factors when making critical business decisions.
• Completing special projects and initiatives with skillful oversight and support.
• Leading meetings and workshops with meticulous planning and coordination.
• Identifying areas of improvement across the organization and making actionable recommendations.

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected]

(WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

Flex Logistics is a fast-growing Healthcare Supply Chain as a Service startup in Singapore.

For more details, please visit our website https://www.flexlogistics.sg/.

Job Description: A Logistics Specialist (Rider) is responsible for efficiently transporting goods and packages from one location to another using motorcycle. This role requires strong time management skills, able to work in a structured team environment, able to work under pressure and the ability to navigate through traffic and various terrains. Most importantly, strong customer service, there will be high degree of engagement with customers and what we deliver is quality.

Key Responsibilities:

1) Island wide collection and delivery of spectacles and lens (very light items)

2) Two waves per day, 12.30pm and 4.30pm

3) Start and return to Bendemeer daily

3) Our areas are clustered

Requirements

1) Possess Class 2B valid driving license.

2) Possess own motorbike with box.

3) Valid commercial motorcycle insurance.

4) Familiar with Singapore road.

5) Familiar with using mobile application for job assignment, POD etc.

6) Customer service oriented, good working attitude, interpersonal and communication skills.

7) Collaborative mindset that can excel in a structured team environment.

Part Time Rider :

1) Monday to Friday(11.30am to 7pm) - Supplier will be paid a daily fee of $80.00 per day for two waves of collection and delivery runs

2) Saturday (12.30pm to 6pm) - Supplier will be paid a daily fee of $100.00 per day for one waves of collection and delivery runs

3) Sunday and Public Holiday (12pm onwards, OTOT) - Supplier will be paid a daily fee of $100.00 per day for one wave of collection and delivery run.

Additional incentives for commitment - $20.00 per day, for completion of full week without fail. These additional incentives will not apply for any lapses in any working day of the week. It is not considered a lapse if there is a Public Holiday within the week,

**As we recieved many applicants for the role, we will priortize riders that can commit to Mon-FRI schedule.**

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected] or apply via https://docs.google.com/forms/d/1nRoqwPZAx6z5CStmsRQX2j3J-J-erR6S3MN084_XR_E/edit?ts=64abb4b0

(WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

Highlight

• Shuttle service from Kranji / CCK / Gul Circle MRT
• Office is 10 minutes walk from Gul Circle MRT

Job Description

• Manage and allocate company’s fleet of vehicles and machinery to support operations, and at the same time ensure that fleet is well maintained through timely servicing, inspections, appropriate repairs, etc,.
• Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
• Direct and facilitate the recovery process of broken-down vehicles and machineries, ensuring follow-ups are complete.
• Handle accident reports and the subsequent follow-ups, which includes evaluating the repair cost/ quotes, submitting relevant reports, handling insurance claims/ settlements, etc,.
• Order, maintain and track workshop inventory of spare parts, tools, buffer stocks, etc,.
• Submission of weekly and monthly reports
• Plan, organize, and execute logistics support activities, such as inspections, maintenance planning, repair analysis, test equipment recommendations, and warehouse management.
• Manage contractor activities, reviewing proposals, and serving as liaisons between contractors and the company.
• Review logistics performance against targets, benchmarks, and service agreements.
• Review contractual commitments, customer specifications, or related information to determine logistics or support requirements.

Requirements

• Minimally a Diploma in Logistics & Supply Chain Management, or equivalent
• 1-3 years of experience in mechanic works
• Has a valid Class 3 Driving License
• Able to commit to a 5.5-day work week
• Expereince in the construction industry would prove advantageous

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Responsibilities

• Assist and backup in general administrative and clerical support for other departments
• Administration and maintaining of leave
• Answer, screen and forward phone calls and practice good telephone etiquette
• Assist and ensure prompt submission of reports to relevant departments
• Attend to visitors and prepare meeting rooms and corporate gifts
• Maintain proper filing system of all documentation/records files
• Sorting, filing and keying of Delivery Tickets and Trip Pay from customers
• In charge of operation supplies such as uniforms, accoutrements, stationary, pantry toiletries and etc
• Other duties as assign by HOD

Requirements

• High level of integrity and discretion
• Meticulous
• Fluent in English, which includes the ability to read and write
• Able to work under tight deadlines in a fast-paced environment
• Proficient in Microsoft Office applications

Working Location: Joo Koon [3 bus stops away from Joo Koon Bus Interchange]

Working hours: Monday - Friday 8.30am to 5.30pm

Interested candidates, please email: [email protected]

Job Responsibilities:

1. To organise and monitor the daily smooth operation of supply chain activities including shipping, transport, warehousing, distribution and inventory control.

2. To ensure freezer rooms are well organised.

3. To organise, order pick and pack goods for outgoing orders.

4. To monitor store and vehicles maintenance to achieve high quality food standard.

5. To ensure accurate and timely update of data in the computer system.

6. To enforce OJT training of new hire.

7. To perform ad hoc delivery of food products.

8. Able to drive freezer trucks.

9. To handle other ad hoc assignments.

Management Trainee

Embark on a journey towards a dynamic and fulfilling career in a vibrant global business environment with Cogent!

In Cogent, our Management Trainee Programme is specifically designed for fresh graduates to receive comprehensive training which sets them on an accelerated track to management positions.

As a Management Trainee, you will undergo training through assigned job rotations, along with structured training and development courses that will provide grounding and exposure to the wide spectrum of our businesses and operations. You will also be mentored and coached by the senior business mentors who will help you develop a sharper focus of what is needed to grow professionally and gain relevant

Cogent requires equally passionate and dynamic individuals to drive its company’s growth. We are looking for potential candidates who possess initiative and leadership qualities and have the willing-to-learn attitude to join the Cogent family.

• Learning all aspects of company’s businesses and to acquire skills needed to assume a management position.
• Provide full spectrum of administrative and operational support in day-to-day business operations and project management.
• Develop and review project plans, track issues, facilitate and coordinate with various team players effectively.
• Learn the management viewpoints, company policies and best practices through assignments and rotations in various business units.
• Study existing workflow and assist with the revising and development of processes and procedures to enhance overall organisational efficiency.

Requirements:

• Recognised degree in any discipline
• Self-motivated & results oriented
• Independent & resourceful
• Competent in problem solving & possess strong analytical skills
• Able to multi-task in a fast-paced environment
• Good communication skills

Others Information:

• Alternate Saturday
• 2 ways transport from Jurong East MRT
• Daily meal subsidy
• In-house gym
• Dental, medical, insurance benefits

Send your resume to:

[email protected]

Job Purpose

· Assist with daily duties to make sure provide good relationship and services to client.

Duties and Responsibilities

· Responsible for the sales and account management of new business opportunity, leveraging on company’s logistics offerings and services.

· Identify business prospects and opportunities, evaluating and analysing the sales options, and proposing effective solutions for the clients.

· Maintain relationships with clients by providing support, information and guidance.

· Preparation and submission of the Project Tenders/RFQs.

· Monthly sales reporting.

· Any other ad-hoc assignment assigned by superior from time to time.

Qualifications and Requirements

· Min Diploma or degree holders in any logistics / engineering discipline

· PC knowledge in Word/Excel/PowerPoint / Outlook

· Self-drive, highly motivated, proactive, confident and independent.

· Excellent communication, interpersonal and customer-handling skills.

Working Hours

· 8.30 am to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)

Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

APPLY NOW!!!

1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

Responsibilities

Operations:-

· Scheduling of daily collection / delivery.

· Resolving daily collection / delivery issues.

· Tabulate trip allowances.

· Conduct weekly toolbox / training session.

· Perform cross training for team members.

· Ensure the maintenance of all vehicles.

· Submission of Safety Induction Course / Other related courses.

· Responsible for team performance & discipline.

· Work closely with Customer Service & Operation Team.

· Positive problem solving attitude.

· Act as backup for other fleet supervisor during their absent.

· Coordinate ah-hoc emergency response.

· Off on alternate Sat / Standby 24/7.

· Incident report submission – lead investigation/determine root-cause/corrective & preventive plan.

Compliance:-

· Adhering to Standard Operating Procedure & Risk Assessment.

· Drafting of Standard Operating Procedure & Risk Assessment.

· Adhering to Company’s Policies.

· Adhering to Company Safety Rules

Requirements

· Min ITE holder/Diploma holder with at least 3 years of relevant working experience

· IT savvy (Words / Excel / Power Point) minimum

· Possess class 3 driving license

· English/Mandarin proficiency

· Independent, self-motivated with good coordination and communication skills

· Able to work in fast paced environment; Team oriented and dynamic

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Job Description

• Implement HSE procedures
• Ensure all machinery and equipment at site are in good working condition
• Conduct weekly safety briefing
• Ensure proper housekeeping by contractors on daily basis
• Conduct toolbox with relevant stakeholders
• Conduct safety induction program for new employees
• Conduct safety inspection
• Advise customers, contractors and visitors of safety needs when visiting the site

Job Requirements

• Professional Certificate/Diploma/Higher Nitec/Nitec
• Relevant Safety & Health certificates, including Building Construction Safety Supervisor Certificate, Advanced Certificate in WSH or Certificate in Safety Coordinator Training Course

POSITION SUMMARY

• Follow up pricing enquires from overseas and ad-hoc project inquiry.
• To plan, direct & facilitate consolidation via SIN gateway based on situational scenarios.
• Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability.
• Support Pricing desk and Gateway arrangement.
• To assist the Load Planner to communicate, coordinate, monitor all airline space and warehouse activities.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Set strategy at area of control, create short term & long term plans for operational needs.
• Support Air Gateway Lead assigned tasks. Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
• Provide direction & support for resolution of pricing issues, establish & execute service contracts, review customers’ feedback & initiate improvement measures.
• Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results; assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
• Ensures compliance with system allocation policy and process to meet sales and operational service requirements.
• Follow handling procedures established by the management.
• Monitor the operations performance on system and ensure the timeline fulfillment.
• Other duties as assigned to the position.

JOB SPECIFICATIONS

Academic:

• GCE ‘O’ Level or above.

Experience & knowledge:

• Three (3) years relevant experience.
• Experience in the freight forwarding industry is required.
• Must be computer literate and able to prepare documentation quickly and accurately.

Attribute:

• Visionary leadership, human relations and communication skills.
• Problem-solving & decision-making.
• Detail oriented.
• Good communication skills.
• Must be fluent in English and local languages.

The Head of Department provides leadership to all activities and ensures that all objectives are achieved in a timely and cost-effective manner. He/She designs business structures to support solutions by identifying, developing and implementing new?processes.

In addition, the Head of Department champions the organisational vision and mission and is accountable for the overall organisational excellence. He/She creates business solutions by formulating and recommending manufacturing policies and programmes to guide the organisation in maintaining and improving its competitive position and profitability.

Additional Descripctions :

- Support and assist in liasing with the HQ in Japan

- Sales promotions to Japanese customers in Singapore

- Support and assist in liasing with Japanese customers

- Gathering information for Asean strategy

~ Align human resources with business needs.
~ Build high performance teams that work collaboratively.
~ Create business solutions by formulating and recommending manufacturing policies and programmes.
~ Design business structures to support solutions.
~ Develop big data analytics plan.
~ Guide the organisation in maintaining and improving its competitive position and profitability.
~ Manage conflict grievances and disputes between employees.
~ Strategise organisation workplace safety and health program.

Job Description

• Repair and replace for all Mechanical, Electrical and Civil related works such as CCTV, Aircon, lighting and power, plumbing and sanitary.
• Liase with the compliance and facility GM in planning and scheduling of facility related repair/maintenance tasks
• Handle facility contracts or contractors for aircon, lift, facility equipment, grass cutting and pest control
• Source and develop a pool of suitable and qualified contractors and supplies to support maintenance and upgrading works
• Conduct site inspections
• Respond to fault-call and follow up on fault reporting
• Maintain and update listing of equipment maintenance schedule
• Preparation of work progress report

Job Requirements

• NITEC/Diploma/Degree in Building Management or relevant discipline
• Minimum 3 years’ experience in Facilities Management
• Good technical knowledge for Facilities Management
• Possess a valid Fire Safety Manager (FSM) certification would be advantageous
• Proficient in Microsoft Office Tools
• Able to work independently and possess good interpersonal skills

The Driver (Class 4) is responsible for safe, efficient and on-time delivery and operation of heaavy vehicles to load, move , and unload goods. He or she may also be required to support general transportation operations.

Job Responsibilities:

• Deliver goods to assigned locations and assists in loading and unloading of goods
• Proper handling and standard maintenance upkeep of vehicles
• Ensure timely collection and delivery of goods
• Check and account for goods collected and delivered
• Perform delivery duties courteously and professionally
• Any ad hoc duties as assigned by superior

Job Requirements:

• Minimum 1 year of experience
• Possess a valid Class 3 or 4 driving license
• Able to work 5.5 days per week
• Good team player
• Punctual, responsible, and reliable
• Familiar with Singapore road and driving regulations