Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Those are some of the essential roles a logistics project manager plays. These strategies and their ability to navigate complex processes are part of a successful career in supply chain management.

Job Highlights

• AWS*
• Entitled to OT
• Group hospitalization insurance
• Medical / Leave Benefits
• Working Location: Penjuru
• Start ASAP / Short Notice

*Terms and conditions apply

Job Description

• Assist Driver to check shipment and perform delivery to multiple locations
• Assist Warehouse Activity i.e. packing and picking whenever completed deliveries
• Any other ad-hoc duties

Requirements

• Singaporeans only may apply
• No experience required but past experience as packers, delivery attendants are welcomed to apply
• Healthy and able to carry heavy load
• Able to work on Saturday and Support on off-day / public holiday when required

Interested candidates kindly apply with the latest resume.

-- ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED --

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Responsibilities

• Attend to all breakdowns and recovery jobs
• Execute all preventive maintenance program
• Executive all regulatory inspection of trucks and tankers
• Support all technical initiatives by Head, Operations Unit
• Support all company's safety program and events

Requirements

• At least 2 Year(s) of working experience in the related field is required for this position.
• Applicants with at least a Class 3 and / or Class 4 Driving License will be an added advantage.
• Applicants with working experiences in handling diesel engine repair and maintenance will be an added advantage
• Applicants who has experience working in similar industries will be an added advantage.

Working location:

Joo Koon

Working hours:

Mon - Fri 8.30am to 5.30pm & Sat 8.30am to 12.30pm

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

Job Description

• Transport and deliver the products in a professional, safe, efficient, timely, and legal manner.
• Confirm customer order accuracy, including loading and unloading trucks, recording inventory, and managing deliveries.
• Safe driving of loaded and empty tanker trucks of various sizes, makes/models, and configurations.
• Complete all necessary paperwork and maintain records required by company, customers, and all local Laws & Regulations stipulated by local governmental agencies.

Job Requirements

• Applicants should possessed valid Class 4 license
• Applicants should have experience driving Trailer and/or Rigid Trucks
• Applicants will have to undergo 1.5 - 2 months of training

Working hours:

6 days work 7am to 7pm (1 off day as per schedule)

Safety bonus up to $1200 every 4 months

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

· Handle the warehouse on stock fulfilment and inventory related issues.

· Keeping track of all incoming and out-going stocks.

· Handle and resolve all customers’ issues independently and promptly.

· Manage customers’ expectations and ensure customers’ KPI targets are achieved.

· Arrange shipment and delivery.

· Track and ensure timelines on orders are met.

· Work closely with warehouse logistics team as a team player.

· Any other ad-hoc duties as assigned by his/her immediate superior and/or manager.

Job Description

• Monitor customers' daily operational needs
• Close monitoring of daily schedule & diversion
• Mileage reporting
• Manage delivery trip report for Finance department
• Daily schedule and data entry for operations
• Replacement truck and diversion report
• Ensure truck’s availability meet customer’s requirement
• Handle driver’s on-off days, work and rest hours

Job Requirements:

• Possess initiative, communication and interpersonal skills to handle staff members of all levels
• Without experience are welcome to apply as on job training will be provided

Working location:

Joo Koon

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

• Maintain company accounts, ensure accuracy of data entry
• Management of petty cash reimbursement and replenishment
• Prepare weekly cash-flow report and monthly bank reconciliation
• Full set of accounts up to management reports
• Accounts Payable: PO, verification of suppliers’ invoices, payment proposal and process payment to suppliers.
• Reconciliation on customers’ monthly invoices
• Reconcile of GL’s and month end reports including AR Ageing reports
• Billing and invoice reconciliation
• Prepare month end closing reports and schedules
• Management report variance analysis
• Manage Fixed Asset Register
• Preparation of GST return and PIC claims.
• Knowledge of corporate income taxation
• Liaison with auditors/corporate secretarial
• Any other duties assigned by the superior

Job Requirements:

• Possess a Certificate in Accounting or equivalent professional qualification(s) with minimum 2 years of experience in handling full sets of accounts
• Experience in SAGE X3 accounting software is preferred
• Strong knowledge in accounting principles, standard practices and local laws & regulations
• Willing to work in Joo Koon area [3 bus stops away]

Working hours: Mon - Fri 0830 to 1730
Job Type: Full-time

Interested candidates, please email: [email protected]

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Job Description

• QR/barcoding/ entry, inventory update
• Cycle count / inventory checks / ID the cargo
• Providing the required services to customer(s) before request(s)
• Organising delivery /collection & supervising the loading / unloading
• Communications with customers
• Supervising service handlers & providers
• Taking preventive actions and not just correctives for all errors & omissions
• FIVE DAYS WEEK

Job Requirements

• Technical certificate, or diploma / equivalent;
• Good excel/words, written & verbal communication skills;
• Self-confidence, calm, self-starter, go-getter & eager beaver;
• Passionate to serve;
• Preferably with i-WMS or SAP knowledge
• Work Location @ TUAS

Job Duties:

· Reporting to traffic control team

· Maintain radio communication always

· Timely arrival for delivery of import cargoes

· Timely arrival for collection of export cargoes

· To check and confirm the documentation e.g. delivery notes, pick up orders etc

· Endorsing of permits at customs checkpoint

· Vehicle maintenance and housekeeping

· Report any vehicle or cargo damage due to accident

· Check, tally and proper handling of cargoes

· Proper handling of company assets and equipment

· Report any cargo discrepancy during course of work

· Adhere to safety requirements while on the job

· Any other duties as per assigned by superior.

· Possess Class 4/5 license

· Min 3 year exp. in Prime Mover driving experience

· Familiar with PSA Import/ Export/ Trucking procedures

· Familiar with container yard operations

Job Description:

* Process orders, plan and monitoring the entire production & delivery process

* Develop and monitor production schedule to ensure deadlines are met.

* Identify and address any issues that may arise during production with relevant departments.

* Keep customers up-to-date on the progress of their orders.

* Communicate with customers on enquires as and when required.

* Planning and deployment of job to driver and ensure the deliveries are completed as per schedule

* Able to attend and respond to delivery matters after working hours

* Support logistics team for adhoc projects

* Perform any other duties as assigned.

Requirements:

* Minimum Diploma in Manufacturing / Logistics / Supply Chain or its equivalent

* Minimum 2 years of relevant experience, preferably in manufacturing industry

* Strong interpersonal skills and able to communicate effectively verbally and in writing.

* Good communication skills

* Good knowledge of process operation sequences.

* Able to work independently, mature and team player

* Proficiency in Microsoft Office skills.

Job summary

* Process orders, plan and monitoring the entire production & delivery process Update Customer on the progress of their orders

Job Highlights

• AWS*
• Entitled to OT
• Group hospitalization insurance
• Medical / Leave Benefits
• Working Location: Penjuru
• Start ASAP / Short Notice

*Terms and conditions apply

Job Description

• Order processing - GR, GI
• Liaise and coordinate with customer
• Perform daily/monthly/quarterly cycle count
• Ad-hoc warehouse duties

Requirements

• Singaporeans / SPRs are most welcome to apply.
• Min 1 to 2 years of related experience
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Interested candidates kindly apply with the latest resume

-- ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED --

RESPONSIBLITIES

• Provide administrative support in Logistics department
• Handling Logistics / Shipping documents
• Update data into ERP systems
• Ensure proper documentation and operation
• Assist in other aspects of other logistics operations as assigned

REQUIREMENTS

• Possess at least a Diploma in Logistics Management or equivalent. Applicants without this educational qualification may still apply but they must have at least 1 years of relevant experience.
• Familiar with MS Applications, particularly Microsoft Excel (e.g. VLOOKUP)
• Strong administrative skills with attention to details, proactive follow-up and efficient time management
• Able to work independently in a fast-paced environment
• Self-motivated and able to work under pressure
• Team player and committed to work
• Effective communication and co-ordination skill
• Able to commence work at a short notice or immediate
• Ability to communicate in English & Chinese to liaise with English & Chinese speaking stakeholders

RESPONSIBLITIES

• Generate shipping documents such as delivery orders, packing list,commercial invoice
• Close co-ordination/follow up with internal/external customers on deliveries/shipments
• Liaising with declarant/trade compliance/customs on export applications
• Update data into ERP systems timely
• Ensure record keeping system is well maintained
• Ensure all reports are reviewed and submitted on time
• Assist in monthly stock taking and other aspects of logistics operations as assigned

REQUIREMENTS

• Possess at least a Diploma in Logistics Management or equivalent. Applicants without this educational qualification may still apply but they must have at least 2 years of relevant experience.
• Familiar with MS Applications, particularly Microsoft Excel (e.g. VLOOKUP)
• Strong administrative skills with attention to details, proactive follow-up and efficient time management
• Able to work independently in a fast-paced environment
• Self-motivated and able to work under pressure
• Team player and committed to work
• Effective communication and co-ordination skill
• Preferred Bilingual in both English and Mandarin to liaise with Chinese-speaking stakeholders

Job Scope: Web Developer

Design, develop, and maintain modern, scalable web applications, focusing on both frontend and backend development as required.

Work closely with product managers, designers, and other developers to understand business requirements, user needs, and technical constraints. Define features and contribute to the overall product vision.

Ensure the website is optimized for performance, responsiveness, and accessibility across various devices and browsers. Implement techniques to improve page load times, SEO, and overall user experience.

Continuously explore new technologies, frameworks, and industry trends to enhance the quality and performance of web applications.

Develop high-quality, maintainable code following best practices, design patterns, and coding standards. Ensure code is easily scalable and adaptable for future enhancements.

Quickly identify, troubleshoot, and fix bugs or issues that arise in the web application, ensuring minimal disruption to users.

Review code written by other team members, provide constructive feedback, and ensure that coding standards are maintained across the team.

Take full responsibility for the development, testing, and deployment of assigned tasks and features. Collaborate with backend developers, QA engineers, and business teams to ensure successful delivery of web applications.

• Skills Required: Expertise in frontend technologies (e.g., HTML, CSS, JavaScript, TypeScript) and backend development frameworks (e.g., Node.js, Python, PHP, Ruby). Familiarity with full-stack frameworks such as React, Angular, Vue.js, or Django is a plus.
• Strong communication and collaboration skills, ability to integrate feedback from multiple stakeholders, and experience working in an agile development environment using tools like Jira, Trello, or Asana.
• Experience with performance optimization (e.g., lazy loading, code splitting, caching), SEO best practices, and web accessibility standards (WCAG). Familiarity with tools like Lighthouse for performance audits.
• Passion for learning and adopting new technologies (e.g., JAMstack, Serverless architecture, Progressive Web Apps), and staying updated on evolving web standards and best practices.
• Proficiency in writing clean, modular, and well-documented code, knowledge of version control systems (e.g., Git), and adherence to code style guidelines. Familiarity with code reviews and refactoring practices.
• Strong problem-solving and debugging skills, experience with browser developer tools, and familiarity with error tracking tools like Sentry or LogRocket.
• Experience conducting and participating in peer code reviews, ability to provide constructive feedback, and a collaborative approach to problem-solving and code quality.
• Strong project management skills, familiarity with CI/CD pipelines, and hands-on experience with deployment tools (e.g., AWS, Netlify, Heroku).

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

As part of the Operations team, we are looking for Prime Mover Driver.

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

Job Responsibilities:
- Handle daily delivery and collection timely, accurately, with care and safety.

- Trucking of empty or loaded containers / bulk liquid / loose cargoes
- Able to drive a prime mover
- Able / willing start time based on job needs

Job Requirements
- Class 4/5 driving license preferred

• Preferably with 3 years experience in prime mover driving

• Good safety records with zero traffic demerit points

• Follow Singapore traffic regulations and PSA / Jurong Island / Jurong Port requirements

• Observe and conform to Company’s safety regulations

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

The Driver (Class 4) is responsible for safe, efficient and on-time delivery and operation of heaavy vehicles to load, move, and unload goods. He or she may also be required to support general transportation operations.

Job Responsibilities:

• Deliver goods to assigned locations and assists in loading and unloading of goods
• Proper handling and standard maintenance upkeep of vehicles
• Ensure timely collection and delivery of goods
• Check and account for goods collected and delivered
• Perform delivery duties courteously and professionally
• Any ad hoc duties as assigned by superior

Job Requirements:

• Minimum 1 year of experience
• Possess a valid Class 3 or 4 driving license
• Able to work 5.5 days per week
• Good team player
• Punctual, responsible, and reliable
• Familiar with Singapore road and driving regulations

Responsibilities:

• Establish strong rapport with customers through effective communications and problem resolution
• Liaison with various support departments (Accounts & Finance, Air & Sea Operations and Sales) to process daily schedule of incoming and outgoing stock or 3rd party
• Liaison with customers on transport arrangement for goods delivery and generate delivery orders
• Arrange for import and export shipments (if any)
• Generate daily inventory report for checking
• Generate monthly customers’ inventory report for customers’ verifications
• Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur
• Support all administrative issues, ie billing, monthly report, verification of Supplier’s invoices
• Perform other ad-hoc projects or duties as and when required

Requirements:

• Diploma in Logistics Management / Supply Chain / Business Administration
• Minimum 2 years of related working experience
• Able to work in a multi-cultural environment and with people of all levels
• Meticulous and possess positive attitude
• Good sense of urgency
• Good verbal and written communication skills in English
• Flexible and adaptable
• Proficient in computer skills - MS Word, Power Point, Excel

This is a full-time role for a Manager - Customer Service & Billing in the third-party logitsics Warehouse Department in SH Cogent Logistics Pte Ltd. You will be reporting to the HOD and lead a customer service team of about 20 staff to meet the logistics requirement of our clients.

Manager - Customer Service & Billing

1. Report to Head of Department, lead a customer service team in the third-party logistics warehouse department.
2. Integrate management direction into strategy and seek continuous improvement deliverables in Customer Service & Billing area.
3. Drive the customer service team to meet customers’ KPIs.
4. Respond to customer queries and ensure that their requirements are met.
5. Be the owner of processes including the department’s Business Continuity Plan and guide the customer service team to execute them in an efficient, effective and timely manner.
6. Prepare management & operational reports on Customer Service & Billing performance.
7. Work closely with IT Department & vendors to implement change management to WMS & SAP processes.
8. Plan annual stock take for key accounts and coordinate with the stakeholders to ensure smooth implementation of the annual stock take.
9. Provide monthly accrual on billing to Finance Department.
10. Ensure billing to customers are perform timely and accurately to meet KPIs set by the Head of Department.
11. Review debtor aging list and recommend suitable debts collection plan to management.

Requirement:

1. Possess a Bachelor’s Degree
2. 5 years of experience in third party logistics or in any supply chain operations
3. Experienced in leading a team of about 20 pax
4. Proficient in WMS, SAP & Microsoft Office
5. Ability to work well with all levels of staff
6. Ability to deliver feedback in both verbal & written form

Others Information:

1. Alternate Saturday
2. Company Transport: 2 ways from Jurong East
3. Daily meal subsidy
4. Medical, dental & insurance benefits

1. To organise and monitor the daily smooth operation of supply chain activities including shipping, transport, warehousing, distribution and inventory control.
2. To ensure freezer rooms are well organised.
3. To organise, order pick and pack goods for outgoing orders.
4. To monitor store and vehicles maintenance to achieve high quality food standard.
5. To ensure accurate and timely update of data in the computer system.
6. To enforce OJT training of new hire.
7. To perform ad hoc delivery of food products.
8. Able to drive freezer trucks.
9. To handle other ad hoc assignments.

Job Purpose

Responsibilities include working closely with Operations Manager to prepare comprehensive action plans on resources and timeframes for jobs. You will perform various coordinating tasks, like scheduling and along with administrative duties to maintain documentations. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Coordinator’s duties are to ensure that all jobs are completed timely and meet with quality standards.

Duties and Responsibilities

• Manage customers job requests with proactive solution based approach.
• Confirm jobs into job database and prepare complete documentation.
• Facilitate pre-job coordination with operations executives/controllers.
• Provide excellent customer service.
• To follow-up on issues during job execution which require multi-liaisons with stakeholders.
• To ensure proactive email communication among stakeholders in view to confirm document proof of job instructions and agreements.
• Provide real-time updates on job progress and provide POD copy at the earliest.
• Address effectively admin/operational issues and adherence to SOPs.
• To ensure pre-job and post-job documentation are in order to ensure smooth billing workflow.
• Provide statistical data when required.
• Any other activities as assigned by Assistant Manager & Operations Manager, Conventional Operations.

Qualifications and Requirements

• Competent & proficient knowledge over Conventional Operations.
• Self motivated with excellent interpersonal and communication skills.
• Able to work independently and under pressure to meet datelines and schedules.
• To be able to work in fast paced environment and a team player.
• Good interpersonal skills, team player and with good customer service.
• Good experience in order acceptance and providing multi-option solutions.
• Friendly and adaptive nature, service orientated and tactful in customer communications.

Working Hours: 8.30 am to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)