• Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Responsibilities

• Company for Service and Supply of Overseas Industry Customers
• Independent Personnel to Handle Below Daily Activities
• Receiving Customer Purchase Request and Handle Customer's Enquires
• RFQ and Prepare Quotation
• Acknowledge Customer PO and PO to Suppliers
• Handle Export (Invoice, Packing List, CoO, CoC, Airway Bill, B/L and other Exporting Documents)
• Accounts & Book Keeping
• any other add-hoc task as required by management

Requirements

• Detail-Oriented
• Able to speak in English and Mandarin, need to communicate with factories in China
• 1 Year above Relevant Experience
• Working location - 10 Bukit Batok Crescent #14-01, the Spire Singapore 658079

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The incumbent is responsible for helping accelerate growth in the SG fulfilment business by capitalizing on various growth opportunities, driving revenue generation, and ultimately contributing to the business’ growth targets sustainably. Also responsible for providing support on various other initiatives such as market research and marketing.

Responsibilities

• Support country head in discussions with sales channels (SG sales head, China Sales Office commercial) to ensure that there are sufficient opportunities that meet the qualification criteria entering the pipeline
• Partner sales channels to understand gaps in product, pricing and strategy to drive improved top-of-funnel pipeline
• Drive top-line growth based on internal and external leads aligned to the fulfilment sales target.
• Own and build sales pipeline to track progress and prioritise opportunities, including providing updates to Country head and Core SG management team
• Engagement with prospective clients to understand fulfilment requirements, and working with internal stakeholders to provide solutions.
• Implement effective sales strategies to accelerate pipeline velocity and drive conversion rates.
• Support country head in strategic sales planning and implementation and support marketing and product development programs, targeted towards existing and new Ninja Van customers.
• Independently prepare, draft and review presentations with customers.
• Lead commercial negotiations with clients, including cross selling various products aiming to push for new wins.
• Work with operations manager to develop cost-based quotations for customers
• Work closely on contract negotiation and engagements between clients and legal team.
• Handle inquiries and perform related duties including ad hoc and fulfilment related tasks as assigned.
• Assess market opportunities and insights to build new segments for potential business growth
• Provide insights and recommendations to inform strategic decision-making and business planning.
• Collaborate with the marketing team to develop promotional materials, presentations, and sales collateral.
• Assist in the development of marketing campaigns and initiatives to support sales objectives.
• Provide input and feedback on marketing strategies based on customer feedback and market insights.

Requirements

• At least 2 years of extensive experience in sales, business development and marketing
• Experience in 3PL logistics business development or eCommerce logistics is preferred.
• Track record in managing and growing customer portfolio aligned to target given
• At least a degree in any field
• Strategic, innovative, and creative personality with a strong business acumen
• A passion for working in and managing a fast-paced, collaborative environment
• Sales/ Business development or account management experience in eCommerce Logistics market
• Strong existing working relationships with clients
• Proficiency in Microsoft Office (Word, Powerpoint, Excel) and Google Workspace (Docs, Slides, Sheets, Forms)
• Proficiency in English (Reading, Writing & Speaking)

Responsibilities

• Accountable for assigned annual revenue/ shipper acquisition targets and acquisition targets for outbound acquisitions
• Ensure Ninja is growing market share on Worldwide (ex. China) - SEA cross border ecommerce logistics
• Understand and scope target customer segments/ addressable markets to facilitate outbound acquisition
• Make outbound prospecting communications to build and manage lead development pipeline via networking, research and marketing initiatives
• Maintain well organized, up-to-date and accurate sales information and activity reports in Salesforce CRM system
• Provide inputs to marketing / commercial teams on shipper profiles / client segments the team wants to acquire
• Give feedback to commercial / solutions team to impact pricing decisions/ internal sales process
• Receive and respond to inbound inquiries from potential customers
• Qualify sales leads based on specific lead qualification criteria

Requirements

• Previous experience in last mile logistics or 3PL management or similar activities advantageous
• Knowledge of sales process and activities
• Have experience hunting, acquiring and selling through consultative approach
• Able to communicate clearly, both orally and in writing, in English, and one other Asian language.
• Strong presentation skills
• Able to influence and negotiate with others using active listening and persuasion skills
• Ability to analyze data to identify operation issues and solutions
• Possess a positive attitude when dealing with complicated, trouble shipper issues

Responsibilities

• Company for Service and Supply of Overseas Industry Customers
• Independent Personnel to Handle Below Daily Activities
• Receiving Customer Purchase Request and Handle Customer's Enquires
• RFQ and Prepare Quotation
• Acknowledge Customer PO and PO to Suppliers
• Handle Export (Invoice, Packing List, CoO, CoC, Airway Bill, B/L and other Exporting Documents)
• Accounts & Book Keeping
• any other add-hoc task as required by management

Requirements

• Detail-Oriented
• Able to speak in English and Mandarin, need to communicate with factories in China
• 1 Year above Relevant Experience
• Working location - 10 Bukit Batok Crescent #14-01, the Spire Singapore 658079

Job Title: Logistics Driver (ID8142)
Location: Woodlands, Singapore
Working Hour: Monday – Friday 8am – 5pm
Salary: $2100 - $2400

Job Description:
• Perform loading/ unloading/ arranging of warehouse cargo and items
• Collection/delivery of goods from/to customer scheduled by supervisor
• Check items at collection / loading
• Ensure goods are safely and timely delivered / collection
• Goods collected must be verified accordingly to customer’s gate-pass
• Assist in logistics duties, including packing & sorting of goods prior delivery
• Ensure vehicle cleaning and to upkeep vehicle maintenance, including petrol and regular vehicle servicing
• Ad hoc duties assigned by supervisor or management

Requirement:
• At least, 2 years of relevant work experience required for this role
• Valid LTA Class 3 & 4 driver license
• Good driving records
• Willing to work overtime when required
• Attentive, Reliable and Disciplined
• To adhere to the company’s policy, rules, and regulations
• Able to speak Mandarin preferably, to communicate with production/QC workers
• Able to perform OT when required which include weekend and PH
• Possess strong teamwork and able to co-work and co-ordinate

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

· Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

· Follow all standards for issuing and receiving stock within the store's area of operation.

· Monitor and take inventory on regular basis to compile orders based on par levels or needs.

· Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

· Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

· Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

· Responsible for storage of both food & beverage and operational stock.

· Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

· Refuse acceptance of damaged, unacceptable, or incorrect items.

· Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

· Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

· Ensure the quantity requested and the quantity issued always matches.

· Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

· Post all invoices using the MMS - Material Management System.

· Speak with others using clear and professional language.

· Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

· Adhere to all Health and Safety procedures particularly relating to food and beverage items.

· Conduct inventory audits to determine inventory levels and needs.

· Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

· Complete requisition forms for inventory and supplies.

· Extend all requisitions on a daily basis and update the inventory management software/system.

· Work closely with Purchasing to order and receive items and equipment.

· Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

· Verify and track received inventory and complete inventory reports and logs.

· Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields
• Well experience in retail management or sales
• Knowledge of retail operations, merchandising, and budgeting processes
• Proven ability to develop and implement retail promotion strategies
• Positive, friendly, and organized
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Founded and spearheaded by Singapore University Social Sciences students, Social Gifting is set to create a community where crafting can bring people together, enable impact and enrich communities.

Social Gifting provides free crafting sessions to co-create exquisite handmade gifts with warriors, empowering them to build on their strengths and enabling them to live an enriching life with dignity. They include warriors who are fighting their battles in autism, mental illness, physical disabilities, caregivers, and seniors in social isolation.

LINKS: https://linktr.ee/socialgifting

We are looking for part-timers to assist with:

• Orders fulfilment (website and corporate orders)
• Photo-taking and updating new products on Shopify, Google my Business, and Social Media
• Maintain good customer relationships with clients through emails and social media platforms
• Ensure stock accuracy by maintaining Excel stocklist
• Crafting with seniors at Senior Activity Centre

Requirements:

• No work experience required
• Good written and spoken communication skills
• Organized, independent, reliable, resourceful, willing to learn, and a good team player
• Strong multitasking and prioritisation skills with the willingness to adapt to change
• Proficient in MS office

Others:

• Lunch provided, flexible working hours, Monday to Friday
• Walking distance from Dover MRT station
• Salary: $8.50/hour

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

The Business Intelligence team partners closely with the management team/ business functions to understand their needs and then meet these needs by analyzing and translating relevant data into meaningful, actionable outputs.

The team will have broad reach into a variety of teams and projects within Ninja Van. Members of the team must have the ability to gain deep subject matter depth on operational and commercial requirements, synthesizing business knowledge with data methodologies in order to create real and actionable insights. Untangling and understanding business problems, then applying analytical methods and tools to deliver outcomes would be the name of the game.

Reporting to the Head of Strategy & Planning, the Business Intelligence Manager will lead and manage our team of analysts. In addition to defining and executing analytical projects, key activities for the role involve owning and driving the data roadmap and strategy for the organization, as well as in stakeholder management and team development. Success for this role will be about leading the team in converting data opportunities into value in partnership alongside relevant business stakeholders.

Responsibilities

Data Management

• Define and lead the data strategy and roadmap for the organization
• Constantly stay abreast of changing business needs and requirements, aligning sprints to data initiatives that best support current needs
• Develop and maintain a centralized taxonomy of data definitions and tools in partnerships with operational counterparts

Data Projects

• Identify business areas or gaps whereby data solutions can potentially shape or guide organizational level decisions
• Lead and develop data- driven solutions to complex business problems spanning across multiple functions
• Be involved in the implementation of the solution, ensuring alignment to ground processes and business needs

Stakeholder Engagement and Management

• Engage with senior management to understand their business needs and translate them into data requirements
• Oversee the design and delivery of the suite of dashboards and analytical tools to relevant business counterparts
• Develop a data culture in the organization, educating cross-functional stakeholders in making data-informed decisions using developed analytical tools

Team Development and Monitoring

• Mentor and lead the team of data analysts
• Initiate new avenues of data analytics or data tools to promote continuous growth within function

Requirements

• At least 4 years of working experience, preferably in an analytical field
• Preferably at least 2 years managing an analytical team
• Bachelor's Degree in relevant fields (i.e. Computer Science, Engineering, Mathematics or Statistics) or a related discipline
• Expert in SQL
• Proficient in Python/ R, or other data analytics tool
• High level of self-motivation, with strong desire to deliver quality work that does not compromise with personal standards
• Well-developed interpersonal skills, strong verbal and written communication skills, able to convince and manage stakeholders through logical, data- driven methodologies
• Sharp analytical abilities and a structured, data-driven approach to clarifying, scoping and solving problems

We are looking for a dynamic and experienced Sales and Marketing Logistics Executive to join our team. As a key member of our organization, you will play a pivotal role in driving sales growth and optimizing logistics operations.

Position: Sales and Marketing Logistics Executive
Experience: 7 years of Sales

Responsibilities:

1. Develop and implement sales strategies to drive revenue growth and expand market share.
2. Coordinate logistics operations, including transportation, warehousing, and distribution, to ensure timely delivery of products.
3. Collaborate with internal teams to design and execute marketing campaigns, promotions, and branding initiatives.
4. Analyze market trends and customer preferences to identify opportunities for product optimization and market expansion.
5. Manage client relationships, addressing inquiries, resolving issues, and maximizing customer satisfaction.
6. Monitor inventory levels and demand forecasts to optimize stock levels and minimize shortages.
7. Utilize data analytics tools to track key performance metrics and make data-driven decisions to improve sales and logistics processes.
8. Negotiate contracts and agreements with suppliers, distributors, and other external partners.
9. Stay updated on industry developments and best practices to ensure competitiveness and innovation.

Qualifications:

1. 7 years of experience in sales, marketing, and logistics management.
2. Proven track record of driving sales growth and optimizing logistics operations.
3. Strong analytical skills and proficiency in data analysis tools.
4. Excellent communication and interpersonal skills.
5. Ability to thrive in a fast-paced environment and manage multiple priorities.
6. Leadership experience, with the ability to motivate and inspire teams.
7. Knowledge of supply chain management principles and best practices.
8. Adaptability and problem-solving skills.

• 1 vacancy
• Location is at 1 Bukit Batok Crescent WCEGA Plaza #09-24.
• Working hours is 8:30am-6:00pm on weekdays and 8:30am-1:00pm on Saturdays.
• Must have basic computer knowledge and Excel
• Main duty is to perform admin job
• Interested parties may send in your resume

• 1 vacancies
• Location is at 1 Bukit Batok Crescent WCEGA Plaza #09-24. Interested applicants may contact Irene at 87330044 or walk in for an interview.
• Working hours is 8:30am-6:00pm on weekdays and 8:30am-1:00pm on Saturdays.
• Must have Class 4 license
• Interested applicants may apply with or without KD experience
• No quota for S pass

Job Description

• Handle documentation & export LC negotiations and/or LC applications.
• Prepare shipping documentation.
• Handle and process LC, Certificate of Origin & FORM D
• To assist in processing and checking of shipping documentation
• Liaise with shipping lines and freight forwarders for freight negotiations
• Liaise with freight forwarder/customer on delivery & shipment.
• Coordinate closely with customers and suppliers to ensure smooth operations.
• Any other related duties as and when required

Requirements

• Experience: 1-2 years in trading company / shipping / freight forwarding handling such requirements.
• Min Education: Diploma
• Well versed with Import & Export Shipping Procedures, LC, Incoterms & Documentation
• Be able to communicate in English and Mandarin
• Self-motivated, well organized & meticulous, positive working attitude, willing to learn
• Able to work in a team
• Possess excellent analytical, problem solving and organisational skills
• Able to create work order and ensure timely execution
• Ability to identify problems and resolve in a timely manner
• Possess a sense of urgency and ability to prioritize tasks appropriately
• Able to work independently with minimum supervision
• Good interpersonal skills

Responsibilities

• Manage and develop a team of world-class engineers to keep them motivated, grow their technical expertise and meet their career aspirations.
• Spend about half your time on hands-on technical work, including coding.
• Manage projects end to end in a fast-paced Agile environment to deliver quality software on time, and follow through post release to ensure effective usage.
• Partner with business owners and product managers to help shape product strategy, sharpen product specs and come up with innovative solutions.
• Drive continual process improvements in areas like unit test, code review, static analysis, CI, CD.

Requirements

• At least 5 years of software development experience, preferably in horizontally scalable services in a cloud environment.
• At least 2 years of managing an elite engineering team with multiple release cycles under your belt.
• Proven ability to recruit, develop and retain talent.
• Steeped in Agile ways. Deep knowledge of software engineering best practices; burning desire to drive the team to adopt them.
• Highly adept at project management in a demanding fast-changing environment with tight deadlines and scarce resources. Ability to multi-task is key.
• Bachelor’s or Master’s degree in Computer Science or related field from a top university.

Roles & Responsibilities

• Design, develop and maintain software that powers Ninja Van's complex logistics operations.
• Work in cross functional teams with product managers, UX designers and QA engineers to ship software on-quality and on-time.
• Write code that you are proud of, with extensibility, scalability and performance in mind.

Requirements

• Solid Computer Science fundamentals, excellent problem-solving skills.
• 1 -5 years of backend or frontend software development in a product company, with a proven track record of shipping successful software products.
• Fresh graduates should possess relevant internship experience
• Hands-on experience in our tech stack or similar technologies.
• Bachelor’s or Master’s degree in Computer Science or related field from a top university.