Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Senior Sales Executive (NVOCC)

Salary: $4,500 - $6,500 + AWS
Working hour: Monday - Friday (9am – 6pm)
Working location: Tanjong Pagar

Job Responsibilities:

• Management of Non-Vessel Operating Common Carrier (NVOCC) account of overseas customers and domestic customers.
• Generate New Sales & complete responsibility for all assigned NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Active participation in the end-to-end sales process involving proposal/quotation/BAF notice/ Rate Negotiation / Closing spot Ad hoc rates
• Provide FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Generate Sales for the company under Freight Forwarding Division.
• Ensure timely rate updates and market tendency communication with all parties involved.
• Good regular customer account in hand to secure business .
• Collect market feedback and work closely with Pricing / Procurement Team
• Deal with liner on slot operators around Singapore .
• Offer solution to agent for shipment /space , all matters related to shipment .

Job Requirements:

• Must have in-depth knowledge about the Singapore & Far East market of freight forwarding industry.
• Candidate must have at least 5 years working experience in the field of Logistics & Freight Forwarding / Shipping Company
• Proficient in Microsoft Office.
• Must have NVOCC Experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary

As the Manager – IT Solutions – Contract Logistics – APAC, you will be the driving force behind designing and implementing IT solutions that meet the unique needs of our customers. You’ll work closely with commercial teams on RFQ responses, document and analyze customer requirements, and ensure seamless, timely solution deployment. This is a strategic regional role that calls for deep expertise in Contract Logistics, a strong understanding of WMS and TMS systems, and commercial insight. Your collaborative approach will ensure customer-centric solutions and support business growth across APAC.

Key Accountabilities

• Represent IT in commercial discussions, managing bid qualifications, IT costing, solution design, and customer presentations.
• Act as the primary IT point of contact in all customer engagements, building lasting relationships and understanding specific needs.
• Coordinate with global and regional IT resources to develop innovative solutions tailored to customer requirements.
• Present IT solutions clearly and compellingly to both internal and external stakeholders.
• Conduct workshops to capture and validate customer requirements, ensuring that proposed solutions meet expectations.
• Develop detailed timelines and roadmaps for solution implementation, securing and coordinating necessary resources.
• Build and maintain strong relationships with IT Heads and senior stakeholders across the region and group, ensuring smooth implementation and operational success.

Qualifications, Experience, and Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years in IT solutions, with a focus on logistics solution design, business analysis, and implementation, ideally in a customer-facing role.
• Expertise with WMS, TMS systems, and EDI standards; hands-on experience in application development, integration, and implementation.
• Understanding of various contract logistics models and domains.
• Strong project management skills, with the ability to handle multiple projects simultaneously.
• Fluent in English and an additional Asian language, with the ability to translate complex technical concepts for non-technical stakeholders.
• Strong problem-solving skills to address challenges within the logistics domain.
• Familiarity with ITIL, Agile, or other relevant frameworks.
• Willingness to travel across the APAC region as needed.

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Logistics Operations Officer

 Key role in a diverse and global organisation

 Opportunity to work alongside and network with a global team of professionals

 Based in Singapore or Perth

About the role

We are looking for a Logistics Operations Officer to be part of our Asia Pacific Logistics Execution

team to perform safe and timely shipments of >$2B worth of products to and from international origins

and destinations.

Based in our Singapore Commercial hub, the primary responsibility is to manage the day-to-day

operational activities, working in close collaboration with a complex stakeholder groups from across

the business to deliver optimal value for the various business units.

Reporting to the Supervisor, Logistics Operations, this role is a great opportunity to:

 Plan and execute shipments from the company smelters to customers in diverse locations,

including placing bookings, coordination, and monitoring whilst minimizing freight cost,

optimising working capital and meeting commercial requirements.

 Provide timely notification to all relevant parties on bookings and coordinate with stakeholders

on subsequent changes

 Track shipping schedules, perform all required system related updates and resolve issues that

may affect shipping, vessel slippage risk and deliveries to the customers

 Act as the primary escalation point of contact for all operational issues raised by both internal

and external stakeholders

 Process freight payments and resolve any payment dispute with vendors timely

 Ensure completeness of accrual of freight cost at end month

 Develop and manage relationship with vendors such as shipping lines, 3PLs and internal

stakeholders

 Investigate and handle claims relating to transportation and shipping

 Participate in continuous improvement projects, identify any process gaps and propose

improvement initiatives to reduce costs and/or improve service levels.

 Participate in performance related meetings and provide constructive feedbacks where

relevant

 Adhere to the logistics existing policies and system requirements at all times

 Create a Health, Safety and Environment (HSE) culture within logistics ensuring all

activities comply with the company's standards

About you

To be successfully considered for this role, you will have:

 At least 5 years of related experience in supply chain/logistics

 Degree in Business, Logistics, Supply Chain Management, Commerce or related field.

 A team player, autonomous and self-driven

 Excellent communication and presentation skills, both verbal and written

 Determined problem solver with high level attention to details, strong analytical and critical

thinking skills

 Solid time management skill and ability to prioritize workload in a changing environment and

within tight deadlines

 Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

 Exposure to SAP systems will also be beneficial.

 Experience with project cargo will be an added advantage.

Job Summary

As the Manager – IT Project Delivery – Contract Logistics – APAC, you will take charge of delivering high-impact IT projects from start to finish across the region. Working alongside the IT Solutions Manager, you will drive forward commercial logistics projects, managing project timelines, risk factors, and stakeholder engagement. In this influential, regional role, you’ll utilize your expertise in Contract Logistics, WMS, and TMS systems to deliver customer-centric solutions that push boundaries and elevate our service offerings.

Key Accountabilities

• Define clear project scope, deliverables, and milestones, ensuring all timelines are met and quality standards upheld.
• Create, manage, and track project budgets, ensuring alignment between forecast and actual expenses.
• Implement and monitor quality metrics to ensure optimal project delivery.
• Communicate and coordinate all change impacts with stakeholders, securing approvals and aligning on resources.
• Present IT solutions effectively to internal and external stakeholders, ensuring transparency and alignment.
• Conduct workshops to gather requirements and develop actionable implementation roadmaps.
• Maintain open communication with internal teams and external customers, ensuring expectations are clear and progress is tracked.
• Build productive relationships with IT Heads and senior stakeholders across the region, ensuring cohesive project delivery.

Qualifications, Experience, and Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Project Management Certification (PMP or equivalent).
• 5+ years in IT project management within supply chain/logistics, with a strong focus on solution design and customer-facing roles.
• Proficiency in WMS, TMS, and EDI standards, along with experience in application development, integration, and various contract logistics models.
• Proven experience in large, global organizations and cross-functional environments.
• Exceptional English proficiency, with additional language skills in Asia preferred; adept at translating technical details for non-technical stakeholders.
• Skilled in assessing and mitigating technical and business risks, with a strong analytical approach to complex challenges.
• Strong negotiation skills to address and resolve conflicts, ensuring successful project outcomes.
• Familiarity with IT frameworks such as ITIL or Agile.
• Willingness to travel across the APAC region as needed.

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Oversee shipments, bookings, and required documentation with forwarders.
• Inform stakeholders upon finalizing shipping documents.
• Handle shipments, including crating, forklift arrangements, and fumigation.
• Prepare and validate shipping documents (e.g., invoices, packing lists, certificates).
• Package and ship spare parts as requested.

Requirements

• 2 years experience in shipping.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Manage inventory, communicate with internal and external clients.
• Operate equipment and perform daily level maintenance of equipment

Requirements:

• Primary/Secondary School/"O" Level, any field
• At least 1 year working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Sales Executive [Freight forwarding Industry]

Working hours: Monday to Friday 9am to 6.30pm
Office Location: Changi Airfreight Centre
Salary Range: $3,000 - $4,000

Job Responsibilities:

• New business/ clients’ development
• Ability to market & promote the company’s services
• Prepare quotations & sales proposals
• Swift follow-up & negotiations with clients
• Maintain good business relationships with new clients

Job Requirements:

• Proficient in Microsoft Office (MS Word / Excel / PowerPoint)
• Working 3 years’ experience in freight forwarding/logistics industry preferred
• Possess own vehicle is a plus

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $3000 - $4,000

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Responsibilities:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Requirements:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Roles & Responsibilities:

• Assist on daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
• Provide guidance to employees in handling errors, problems, complaints and/or disputes
• Manage cycle counting program according to SLA
• Investigate stock discrepancies and feed causes for stock discrepancies through to the operation
• Investigate internal excess & short picks and feed causes through to the operation
• Report on any stock adjustments; including the reasons for these adjustments
• Ensure KPI is met and prompt submission of reports to Supervisor/ Manager
• Interpret and explain work procedures and policies to staff
• Prepare and manage reports, manuals, and other documents using a WMS or SAP
• Initiate and maintain orderly records in compliance with company regulations
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Perform ad-hoc tasks as assigned by Manager in support of operations when necessary

To be successful in this role you will require the following:

• Knowledge and working experience of supervisory principles and practices.
• Should also possess excellent computer skills, analytical skills, presentation skills, and good people skills.
• Strong problem-solving ability teamed with the ability to delegate work.
• Capacity to manage and maintain an effective team environment.
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management.
• Consistently demonstrate, implement and maintain an excellent service quality at all levels of the organization.
• Capacity to manage and maintain an effective team environment
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management

Daily operation of the warehouse and other designated storage areas.

o Responsible for all materials movements and accuracy of inventory.

o Responsible for the running of the warehouse operation, picking and packing, scanning , put away and all order fulfilment activities.

o Perform monthly stock count and yearly stock take, ensure high accuracy level of inventory and accountability.

o Stock movements, inspection of goods, packaging materials management and staging of materials in a timely manner.

o Perform system entries on (GR/GI) in Warehouse Management System (WMS) and ERP System.

o Perform regular housekeeping.

o Handling any other related ad-hoc assignments as and when required.

o Skills Required: MHE operating skills (Stacker, Order picker, Forklift )
- Physically fit to manage daily warehouse activities.

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Summary

As the Senior Manager – IT Project Delivery – Contract Logistics – APAC, you will take charge of delivering high-impact IT projects from start to finish across the region. Working alongside the IT Solutions Manager, you will drive forward commercial logistics projects, managing project timelines, risk factors, and stakeholder engagement. In this influential, regional role, you’ll utilize your expertise in Contract Logistics, WMS, and TMS systems to deliver customer-centric solutions that push boundaries and elevate our service offerings.

Key Accountabilities

• Define clear project scope, deliverables, and milestones, ensuring all timelines are met and quality standards upheld.
• Create, manage, and track project budgets, ensuring alignment between forecast and actual expenses.
• Implement and monitor quality metrics to ensure optimal project delivery.
• Communicate and coordinate all change impacts with stakeholders, securing approvals and aligning on resources.
• Present IT solutions effectively to internal and external stakeholders, ensuring transparency and alignment.
• Conduct workshops to gather requirements and develop actionable implementation roadmaps.
• Maintain open communication with internal teams and external customers, ensuring expectations are clear and progress is tracked.
• Build productive relationships with IT Heads and senior stakeholders across the region, ensuring cohesive project delivery.

Qualifications, Experience, and Skills

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Project Management Certification (PMP or equivalent).
• 8+ years in IT project management within supply chain/logistics, with a strong focus on solution design and customer-facing roles.
• Proficiency in WMS, TMS, and EDI standards, along with experience in application development, integration, and various contract logistics models.
• Proven experience in large, global organizations and cross-functional environments.
• Exceptional English proficiency, with additional language skills in Asia preferred; adept at translating technical details for non-technical stakeholders.
• Skilled in assessing and mitigating technical and business risks, with a strong analytical approach to complex challenges.
• Strong negotiation skills to address and resolve conflicts, ensuring successful project outcomes.
• Familiarity with IT frameworks such as ITIL or Agile.
• Willingness to travel across the APAC region as needed.

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Logistics Manager responsibilities include:

responsible for the overall supply chain management.

organizing and monitoring storage and distribution of goods.

Strategically plan and manage logistics, warehouse, transportation and customer services

Direct, optimize and coordinate full order cycle

Liaise and negotiate with suppliers, manufacturers, retailers and consumers

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

Arrange warehouse, catalog goods, plan routes and process shipments

Resolve any arising problems or complaints

Supervise, coach and train warehouse workforce

Meet cost, productivity, accuracy and timeliness targets

Maintain metrics and analyze data to assess performance and implement improvements

Comply with laws, regulations and ISO requirements

Requirements and skills

Proven working experience as a Logistics Manager

Record of successful distribution and logistics management

Demonstrable ability to lead and manage staff

Proficient in standard logistics software

Excellent analytical, problem solving and organisational skills

Ability to work independently and handle multiple projects

BS in Business Administration, Logistics or Supply Chain

The Transportation Operations Coordinator is responsible for  ensuring the smooth operation of our logistical activities by driving carrier and service provider performance through collaboration and coordination of processes, carriers, and facilities. Ensures performance and lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
• Manage the flow of goods and materials by coordinating with customers, 3pls, carriers, warehouses,  and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed to with the client, i.e OTIF
• Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as and when required
• Drive carrier and service provider performance for the Hub and Spoke locations
• Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management
• Support the collection and interpretation of data, provides data analytics to improve the transportation operational efficiency of their assigned warehouse location
• Coordinate and collaborate  with multiple parties including customer stakeholders, warehouses, carriers, service providers onsite team members to resolve any issues that may arise
• Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics-related inquiries. Communicate shipment status updates and address any issues or concerns promptly
• Acts as a liaison between Google’s warehouse vendor and carrier
• Support domestic and international shipments as well as ensuring Google’s partner carriers are aware of requirements for warehouse operations and any critical shipments needing attention
• Monitor inbound and outbound deliveries ensuring it reaches destination as requested
• Proactively approach and resolve bottlenecks in the shipping and receiving processes
• Develop and monitor carrier KPIs and metrics for transportation analysis
• Identify and suggest corrective actions for ongoing delivery issues/opportunities and SOPs

• Manage inventory, communicate with internal and external clients.
• Operate equipment and perform daily level maintenance of equipment

Requirements:

• Primary/Secondary School/"O" Level, any field
• At least 1 year working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Duration: 3 months contract to permanent

Location: Pioneer Road

Working hours: Mon - Fri (8am to 5pm) & Alternate Sat (8am - 12pm)

Responsibilities

• Perform order processing operations in compliance to rating principles as well as operator variations Perform documentation for order processing activities
• Perform stock transfer / system transaction in WMS
• Monitor cargo handling schedules to ensure timelines are complied with
• Perform system receipt of cargo
• Validate documentation and escalate non-conformities
• Identify operational shortfall and escalate
• Manage appropriate mitigating actions / plans to manage lapses in delivery of logistics services Prepare reports for customers and operations
• Perform billing process

Requirements

• Min. 1 year of customer service is preferred (Preferably in the logistics / warehouse industry)
• Prior experience in WMS/SAP will be advantegeous
• Execellent communication skills to liaise with different stakeholders

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Jurong East
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

about the company
Our client is a global provider of logistics and supply chain solutions, and we are seeking a Logistics Coordinator to oversee all bookings, shipments, coordination, invoicing, and reporting. The company operates with a lean structure, offering significant autonomy while also requiring you to take on dual roles.

about the job

• Support the planning, scheduling, and coordination of shipments to ensure timely delivery.
• Liaise with carriers, suppliers, and customers to arrange transportation and address any issues related to shipment delays or discrepancies.
• Monitor and track shipments, providing regular updates to the logistics team and customers as required.

skills and experience required

• Prerably at least 1 year of relevant experience

To apply online please use the 'apply' function.
(EA: 94C3609/ R1982617)