We are seeking a motivated and detail-oriented HR Assistant / Executive to join our team. The ideal candidate will have experience with payroll systems, a solid understanding of Ministry of Manpower (MOM) regulations, and strong Excel skills.

Key Responsibilities:

• Assist in payroll processing and ensure accuracy of employee records.
• Maintain compliance with MOM laws and regulations.
• Support recruitment processes, including job postings and candidate screening.
• Manage employee onboarding and offboarding procedures.
• Prepare HR reports and analyze data using Excel.
• Assist in employee engagement and welfare initiatives.
• Handle employee inquiries and provide support as needed.

Qualifications:

• Minimum education: Diploma from a polytechnic or equivalent.
• Relevant HR experience, preferably in Singapore.
• Strong knowledge of payroll systems and MOM regulations.
• Proficient in Microsoft Excel (formulas, pivot tables, etc.).
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• Detail-oriented and organized.

As a Business Development Executive, you will play a pivotal role in the dynamic world of E-commerce and Logistic management. Your responsibilities will encompass various facets of account management, content management, cross-functional collaboration, and client relationship development. You will be a key point of contact for product and order inquiries, logistics-related matters, and post-sales support. This role may also require occasional business travel.

Job Descriptions:-

- Efficiently manage daily order processing, ensuring timely and accurate order fulfillment.

- Oversee product listing and catalog management, maintaining up-to-date product information.

- Monitor and update inventory levels to prevent stockouts or overstock situations. Physical check might be needed from time to time.

- Maintain and improve basic product descriptions to enhance product discoverability and consumer understanding.

- Collaborate with relevant team and Client to implement website design changes and other non-product-related amendments as necessary.

- Act as a liaison between the business development team and marketing/social media personnel to ensure synergy in e-commerce strategies.

- Establish and nurture strong relationships with e-commerce platforms and partners to drive growth and opportunities.

- Serve as the primary point of contact for product and order inquiries, addressing customer or partner queries promptly and professionally.

- Handle logistics-related inquiries to ensure efficient order delivery.

- Provide exceptional after-sales support, including managing customer feedback and addressing complaints effectively.

- Undertake various ad hoc tasks related to the business, such as meeting preparation and assisting in day-to-day operations.

- Be prepared for occasional business trips as required.

Qualifications:

- Poses Diploma or higher educational level, Major in Business Admin, Marketing or Supply Chain and Logistics management preferred.

- Proven experience in e-commerce account management and business development.

- Strong communication and relationship-building skills.

- Ability to work effectively with cross-functional teams, particularly marketing and social media.

- Customer-centric approach with a focus on providing outstanding post-sales support.

- Proficiency with e-commerce platforms and tools.

- Excellent organizational and multitasking abilities.

- Willingness and flexibility to travel as needed for business purposes.

About the role

The Senior Payroll Executive is responsible for full spectrum of payroll function including processing of salaries/ wages, pay adjustment, CPF submission, annual tax filing as well as regular headcount & reporting related to payroll, ensuring a high level of data accuracy and compliance. This is a one-year contract position.

What you will be doing

• Manage mid to complex monthly payroll processing across different shift patterns including overtime pay, festive advance pay, ad-hoc payroll and allowances.
• Ensure timely submission of tax clearance for non-local leavers.
• Prepare various quarterly accrual and provision reports for Finance reporting.
• Assist in preparation for journal posting to Finance system.
• Assist to prepare pre-payroll activities (e.g month end data for payroll checking, leave and attendance checking).
• Manage stakeholders enquiries relating to payroll costs, reports and grants computation.
• Any other ad-hoc duties as required.

The successful candidate

Essential

• Bachelor’s degree or relevant certification in HR
• Experience in payroll processing for both white-collar and blue-collar employees
• Highly proficient in MS Excel
• Meticulous
• Highly organised

Desirable

• Prior experience with BIPO system will be an advantage

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)