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Irma Insights Pte. Ltd.

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Company Overview

Irma Insights Pte. Ltd. has not provided any information.

List of Open Positions

Quality Assurance Associate

Singapore Singapore, Singapore

Job Purpose The Telemarketing Quality Assurance Associate plays a crucial role in ensuring the quality and compliance of telemarketing interactions. They are responsible for monitoring, evaluating, and providing feedback on telemarketing calls to ensure adherence to scripts, company standards, regulatory requirements, and best practices. The individual will participate and be responsible for continuous improvements in the QA KPI. Duties and Responsibiliti...

Full-time

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Singapore Singapore, Singapore

Job Purpose Responsible for day-to-day sales operations, training, and to achieve targeted Service Levels. Conducts regular transaction monitoring and call reviews for the purposes of quality assurance, coaching and training. Duties and Responsibilities · Meeting with sales managers to discuss telesales strategies. · Coaching and training junior telesales staff. · Writing sales scripts and FAQ responses. · Implementing sales strategies.

Full-time

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Head of Innovation

Singapore Singapore, Singapore

Key Responsibilities - Innovation Roadmap: Envision and execute the company's overall innovation roadmap to support the company's ambition of becoming the leader in customer experience and digital transformation. - Strategic Partnership: Manage strategic partnerships to ensure alignment with the company’s objectives and cultivate relationships within the InsurTech ecosystem globally. - Market Research: Conduct market research and analysis to identify trends, opportunit...

Full-time

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Training and Recruitment Specialist

Singapore Singapore, Singapore

Job Purpose We are seeking a dynamic and experienced professional to join our team as a Training and Recruitment Specialist. The ideal candidate will have a proven track record in recruitment, training program development, and possess excellent communication and negotiation skills. Experience in insurance sales, particularly within a Call Center environment, is highly preferred. Duties and Responsibilities · Source, screen, and interview candidates for various...

Full-time

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Singapore Singapore, Singapore

We are looking for a motivated Insurance Telemarketer to join our team. The ideal candidate will play a crucial role in promoting and selling General Insurance products over the phone. This position requires strong communication skills, a customer-focused approach, and the ability to meet sales targets effectively. Duties and Responsibilities Deliver sales targets and achieve campaign KPIs encompassing sales targets, call quality, and operational standards....

Full-time

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Singapore Singapore, Singapore

We are seeking an experienced and innovative IT manager to lead our technology team. In this role, you will be responsible for overseeing both infrastructure engineering and solution architecture functions, ensuring the design, implementation, and maintenance of robust IT systems that support the company's business objectives. The ideal candidate will have a strong background in infrastructure design, deployment, and troubleshooting, as well as expertise in solution architecture and design pr...

Full-time

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Training and Recruitment Specialist

Singapore Singapore, Singapore

The Training and Recruitment Specialist plays a pivotal role in the talent acquisition and development process in the organization. They are responsible for: · Designing, implementing, and managing recruitment strategies. · Developing and delivering training programs to enhance the skills and performance of employes. · Work closely with Sales Leaders to conduct corrective training programs. Duties and Responsibilities Recruitment: · Collaborate...

Full-time

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Company Summary

Irma Insights Pte. Ltd.

Irma Insights Pte. Ltd.