Job Purpose / Overview
A Sales Engineer plays a crucial role in the intersection of technical expertise and sales. This role requires a blend of technical knowledge, communication skills, and sales acumen.
Key Accountabilities / Responsibilities :
- Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.
- Provides product, service, or equipment technical and engineering information by answering questions and requests.
- Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.
- Prepares cost estimates by studying all related customer documents.
- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.
- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Submits orders.
- Develops customer’s staff by providing technical information and training.
Critical Skills :
1. Soft Skills
- Good Interpersonal & relationship management
- Communication Skill
- Time management Skill
- Presentation Skills
- Customer-Focused Skills
2. Technical Skills
- Product/Service Expertise
- Industry Knowledge
- Problem Solving
- System Integration
Perks & Benefits
- Employee equity
- Personal leave
- Personal development opportunities
Job Location
NO 22, JALAN MJ 15, LAKE 6 ENTREPRENEURS PARK, TAMAN PERINDUSTRIAN MERANTI JAYA
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