To enable the highest standards of product quality, this role is responsible for the quality management in the process of Product Lifecycle Management, as well as product reliability control with product monitoring and initiation / tracking of corrective measures.
Your tasks
- Responsible for the quality management in the process of Product Lifecycle Management, in terms of software and hardware product development and the realization of customer projects
- Actively participate in new product development activities, provides feedback to Design Engineers and Project Managers to identify and resolve reliability risks
- Create test plans and test scenarios in compliance with international norms such as EN, IEC, ISO, MIL standards or customer specifications
- Manage and liaise with 3rd-party test houses to perform product conformance test and reliability test (safety test, EMC, environmental test). Review and validate test reports to ensure conformity to all norms and specifications
- Review hardware and software products according to predefined quality features at each quality gate
- Continuous monitoring of product performance and field failures, evaluating of failures/defect notifications/customer complaints, and identifying areas of weakness
- Work closely with cross functional groups to understand reliability failures, initiate, and track corrective measures
- Drive improvement in reliability and quality of products and technologies
- Plan and conduct product audits
- Perform other duties as assigned to respond to evolving business needs
Your qualifications
- Degree in Engineering or Science (Electrical/Electronic/Mechanical/Materials/Physics) or relevant qualifications in Quality Engineering
- Minimum 3 years of experience in Quality Assurance or R&D function in Telecommunication or similar industry
- Knowledge of Regulatory Compliance Standards (e.g. EN 61010, EN 61326, EN IEC 63000, EN 301 489, EN 300 440, EN 303 413) and Test Methodology
- Knowledge of EU Directives (EMC, RED, LVD, MD) and international certifications (UL, CSA)
- Basic understanding of radio frequency and EMC is a plus
- Knowledge and experience of handling test and measurement equipment
- Certified reliability engineer is highly desired
- Knowledge of problem-solving techniques and data analysis methodologies required
- Ability to structure and execute complex analysis, draw insights, and communicate conclusions/recommendations to stakeholders
- A self-starter, and able to independently drive tasks to completion with collaboration with cross functional teams (R&D, Production, Service)
