Responsibilities:
Software Development
- Diagnose and resolve technical hardware / software issues
- Design and develop software program according to detailed functional specifications
- Understand customer’s business and technical requirements
- Support customers testing and fix any reported issues promptly
- Commit to meet target deadlines
System Maintenance & Customer Support
- Deliver responsive and high quality service to customers
- Follow closely to company’s support procedure and escalate client issues to company’s management as appropriate
- Understand the systems assigned for maintenance and support
- Update customer and internal documentation
- Oversee and manage project implementation
- Possess a diploma in Computer Science or professional certifications in IT, eg: MCSE, CCNA, CNE, CLP, ASE, APS Knowledge in networking set-up and troubleshooting;
- Knowledge in routers, firewalls and peripherals troubleshooting;
- Knowledge in Installation and configuration of MS Windows 2003/2008 Cluster on Exchange, SQL, Domino Notes;
- Working knowledge of Microsoft AD design, routers, firewall storage area networks, Microsoft Exchange, Citrix or Lotus Domino server Good working knowledge on Symantec Netbackup, Backup Exec or;
- Strong technical skills in MS Windows NT/ 2000/ XP/ VISTA/ 7/ MS OUTLOOK/ MS OFFICE;
- Excellent spoken/ written English, communication and documentation skills;
- Able to start work within 1 month or less;
Skills Experience
- NITEC in Engineering / IT related fields
- Knowledge of PC setup, Installation and Software updating
- Experienced in database design (i.e. creation of tables, indexes)
- Proficient in both Windows From and NET web application programming in Visual
- Knowledge of Server 2003, 2008 and 2012 and above Installation and Configuration
- Able to setup and maintain the server
- Knowledge in Exchange, Mail, DHCP, domain server
- Knowledge in VOIP and Firewall
