Digital Consultant (Business Analyst)
Act as a digital innovator to create of IT-enabled business capabilities to support the business’s digital transformation and data strategies. Also act as a business analyst to work closely with the business users to articulate business requirements, perform user acceptance test and handle issue management.
Responsibilities
- Work closely with business users to articulate and define business requirements, prepare project proposals, perform user acceptance tests, and handle issue management.
- Monitor issues for proper resolution and closure.
- Value-add to business users by providing advice on best practices in exploiting appropriate technology, reviewing and improving their work processes, facilitating and supporting business users’ change management process and influencing their alignment with the Business’s vision.
- Develop and enhance customer intimacy to achieve customer satisfaction.
Requirements
- Degree in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
- At least 3-5 years of working experience in business analysis, system analysis and project management.
- Good verbal and written communications, presentation, and negotiation skills.
