About the job
To provide a positive and joyful shopping experience for all IKEA visitors and customers by practising fast, efficient and easy buying customer relations' processes.
Your assignment
- To work professionally and always provide helpful service to all customers at all times within the business unit as assigned.
- To assist the supervisor in handling customer complaints positively and quickly, within the level of authorisation.
- Always practice a confident and knowledgeable approach in handling customers and make the buying process as easy as possible at all times.
- To optimise the relationship with the customers to strive for sales growth and sustained long-term profitability for the company.
- Actively work together with other departments to continuously improve the shopping experience for customers.
- To support the department action plan as well as the goals and targets given.
