We are searching for dynamic, entrepreneurial, broad-minded individuals to be part of our team.
Join our diverse and motivated team to hone your skills as well as implement new initiatives within a nurturing, equal opportunity environment.
This position plays a critical role in ensuring efficient and effective management of order management & logistics operation and requires strong leadership, strategic planning, problem solving and communication skills.
A person who is motivated in continuous improvement of career and personal development to drive operational excellence and contribute to the overall success of the organization.
Responsibilities:
- Act as team lead and escalation path for a team of order processing and logistics from the business support organization.
- Overseeing the end-to-end order processing until product delivery with aim to increase efficiency and customer satisfaction.
- Develop and execute master schedule that optimize efficiency, minimize costs, and enhance on-time delivery rates.
- Evaluate capacity from forecast given by customers.
- Collaborate with cross-functional teams, including production team to ensure sufficient material,resources and production status can be met on time.
- Communicate with customers, team members, and management to resolve issues and ensure that deliveries are completed smoothly.
- Ensure compliance with customs regulations and shipping requirements.
- Ensure proper arrangement of transportation of finished goods to end customers.
- Identify and mitigate potential risks in the logistics process, such as delays or damages, and implement appropriate solutions.
Requirements:
Bachelor's degree in a related field.
Minimum with 2 years of experience in customer service/ order management, and logistics.
Strong command of English, and proficiency in Mandarin is an added advantage.
Resourceful and analytical with excellent computer skills.
Perks & Benefits
- Employee equity
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Personal development opportunities
- Paid training and development
