Responsbilities
- Attending to emails from claimants, workshops and lawyers.
- Assignment of survey requests/pre-repair inspections.
- Attending to tender invitations.
- Preparation of survey reports.
- Video Uploading into eBao.
- Data entry of parts and labour costs from independent survey reports and uploading of the reports into eBao.
- Preparation and sending recovery Letter of Demand (LOD)/reminders and doing searches e.g. PIR, property tax, credit scan, Biz check plus.
- Calling policyholders for claims recovery purpose.
- Preparation and sending of letters to claimants and documents to lawyers and surveyors.
- Data entry and collation of statistics in excel format.
Qualifications
- GCE 'O' level and above.
- Competent in Microsoft Office (Word, Excel, Powerpoint)
- Preferably with some experience in motor claims but not a pre-requisite.
- Meticulous with an eye for details.
- Ability to work well as a team.
