This is a full-time on-site role as a Clinic Manager. The role involves daily tasks such as communication with patients, receptionist duties, customer service, knowledge of medical terminology and patient care.
Essential Duties & Responsibilities:
· Registration of patients including but not limited to checking of Insurance eligibility, name, NRIC, contact no, address, drug allergies, patient’s declaration and temperature.
· Assisting doctors to chaperone, during procedures and ensuring equipment are sterile/ready for use.
· Preparation, replenishment, checking and dispensing of medications.
· Replenishment of medications and consumables as required.
· Collection of payment including but not limited to submission of Insurance claims.
· Attending to phone calls, scheduling, appointment, reminders, and medication follow-up.
· Handling administration and documentation of referrals, lab tests, and radiology services from various vendors.
· Checking orders against invoices for all deliveries.
· Other duties assigned by Group Clinic Manager from time to time.
· Service oriented with excellent telecommunication and interpersonal skills.
· Initiative, self-motivated, Teamwork and result oriented.
· Able to work both independently as well as a good team player.
· Need to be adequately IT savvy.
Education and/or Experience:
Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
Preferably able to speak mandarin as a significant number of our patients can only understand Mandarin.