- Overseeing the day-to-day performance of employees
- Managing a team, a shift or an entire department, depending on the company
- Assigning tasks, supporting staff, monitoring results and reporting to senior management
- Reviewing and improving processes and setting targets for their teams
- Creating work schedules, organizing work processes and workflows, and training new hires
- Providing necessary reports related to the team function and the employees
- Monitoring and evaluating employee performance
- Ensuring that goals of the specific team or department are met